Novotel Manchester West 3 estrelas

Classificação clientes Avis (Classificação ALL) 4.5/5 1.268 comentários

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Novotel Manchester West - Image 1
Novotel Manchester West - Image 2
Novotel Manchester West - Image 3
Novotel Manchester West - Image 4
Worsley Brow, Worsley, Salford, M28 2YA MANCHESTER, Reino Unido

Descrição

Extras do hotel

  • WIFI grátis no quarto e na área pública

  • Estacionamento privado no local

  • Café da manhã completo a partir de 12 de abril. Menu noturno reduzido até 17 de maio

  • Quartos Family e conjugados disponíveis

  • Área de recreação infantil interna e externa

Nossas acomodações

Localização do hotel

Novotel Manchester West

Worsley Brow, Worsley, Salford
M28 2YA MANCHESTER
Reino Unido

GPS:53.50145, -2.384557

Telefone
Fax +44 161 703 8207

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Animais bem-vindos
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

RESTAURANT

Entretenha seu paladar no Novotel. Desfrute de uma série de pratos locais e internacionais simples, mas autênticos, em um ambiente casual.Seja para comer ou apenas beber algo, nosso restaurante possui o diferencial que você só encontra no Novotel.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.5/5  1.268 comentários

Classificação no TripAdvisor  4.0/5  1.108 comentários

Customer service department needs to be renamed

Classificação TripAdvisor 1.0/5

Phil L Família - Avaliação certificada TripAdvisor

Head office customer service is a joke, they made a lot of money for a one minute mistake. Their unhelpful, computer-says-no attitude leaves a really bad taste in the mouth. I will be avoiding Novotel and Accor wherever possible in future, once they have your money, that's it, they don't care any more. I appreciate all hotel chains have the same money grabbing attitude these days but Accor customer service had an opportunity to do the right thing here for a clear, genuine mistake and decided to keep my money instead.

Hi Phil, I already responded to your other two reviews for the same issue., this was a head office issue, and not one the hotel controlled.

Hiding behind “it’s procedure”

Classificação TripAdvisor 3.0/5

Paul G Avaliação certificada TripAdvisor

Room, facilities exactly as you’d expect. However, very poorly treated. We, with our 16-month-old, checked in, all fine. Had pre-dinner drinks, high chair for dinner, short bit of time in bar/playing then off to room. We were woken up later, including our child, because we hadn’t pre-authorised any spend. This could have been asked for many times but wasn’t. We were staying two nights, and had paid for two breakfasts. Our credit card was used to secure the room. However the staff were adamant that I had to get up and return. There was no sympathy or understanding or apology, simply a continuous “it’s procedure, it’s procedure”. Ridiculous. Why a small child, who everyone was aware of, and had met, needed to be woken is unbelievable. This was shared with the Gen Mgr the next day who said he’d speak to the staff concerned. A complementary drink, or anything, for the second night would have been welcomed.

Thank you for taking the time to write your review, I do remeber talking to you at the time, and speaking with the staff/manager cancerned. What should happen is, we ask you on check in if you want to pay for extras as you go, or if you want to preauthorise a card, so that you can charge over to your room account. So somewhere this clearly went off track. We again apologise for the telephone call to your room, and have made changes so that this wouldnt happen again.

Love the wooded location setting

Classificação TripAdvisor 5.0/5

MikeBWFC Viagem a sós - Avaliação certificada TripAdvisor

Just got back from a one night stay at Novotel Manchester West. Travelled alone as I was back in the area, from my teenage years, for a mini high school reunion. I chose this Novotel because 1) I have stayed here before with the family and 2) it was very close to where I wanted to be. The room (on the 3rd floor- above the reception/restaurant/bar etc) was very clean, modern, warm and comfortable. Everything about it was just great. I chose a bed & breakfast option because I've stayed at a few Novotels and the breakfast is very, very good and really sets you up for the day! Lots of options to choose from whether it's a full English you're after, a light cereal and pastry option, or go Continental with the cheeses and cold meats etc. I went for the full English option. Could've done with being a little bit hotter for my liking but very nice nevertheless. Overall a pleasant stay and I'll be back for sure.

Great review, thank you so much for taking the time to write it, and for its content. It is really rewarding for the team to read that there efforts are recognised.

A good value, restful and refreshing stay

Classificação TripAdvisor 5.0/5

933geofft Avaliação certificada TripAdvisor

Having stayed here in the past, I asked for a specific room, which the Hotel managed to arrange. Lovely relaxing hotel with friendly, caring staff. Everything and everywhere very clean. Although the gym is small, it was well maintained fully operational. Attention has also been paid to maintaining the lawns and putting in new plants close to the hotel. It remains an ideal base for exploring the local area, especially RHS Bridgewater. Will definitely stay again when in the area. A second coffee machine at breakfast would help guests to prepare their drinks quickly when several people want one at the same time. The plate warmer didn't work, or contained too many plates. When we asked for a hot plate, the manager reached for one from below the hot food counter, but even that was barely warm. These little things make all the difference.

Thanks Geoff, Take your point re the coffee machine, the plate warmer works fine, so Im not sure what happened there, we will keep our eye on it. Great to see that overall you had a smashing time, see you again soon.

Nossa viagem à Manchester

Classificação TripAdvisor 4.0/5

wilsonrobertodos2017 Romântica - Avaliação certificada TripAdvisor

Gostamos muito , apesar de não ser muito central, mas foi uma experiência incrível. Andamos pelos arredores e descobrimos um recantos lindos , Valeu a ida. Voltaria e indicaria para amigos . Mas precisa estar disposto andar um pouquinho.

Thank you for your review and score.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 506 comentários 9.3/10 Localização
  • 1.114 comentários 7.8/10 Quarto
  • 1.056 comentários 9.1/10 Serviço
  • 36 comentários 6.7/10 Wifi
  • 573 comentários 8.2/10 Café da manhã
  • 477 comentários 7.9/10 Limpeza
  • 308 comentários 8.1/10 Comodidades
  • 217 comentários 8.5/10 Atmosfera

Com a tecnologia Trustyou

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (IVA e taxa turística) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.