Mercure Singapore Bugis 4 stars

Customer review rating (ALL Rating) 4.2/5 2,378 reviews

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Mercure Singapore Bugis - Image 1
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Mercure Singapore Bugis - Image 4
122 Middle Road, 188973 SINGAPORE, Singapore

Description

Hotel extras

  • Located in the heart of Singapore's shopping, arts and cultural district

  • Meeting rooms with natural daylight, free WIFI, room service (7am to 9pm, last order: 830pm)

  • 5mins to Bugis MRT, close proximity to Suntec and Marina Bay Sands, 15mins walk to Orchard

  • 24-hour gym access, a Sky Deck and infinity lap pool

Our accommodation(s)

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Hotel location

Mercure Singapore Bugis

122 Middle Road
188973 SINGAPORE
Singapore

GPS:1.299523, 103.853104

Telephone
Fax +65 6822 8901

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,378 reviews

TripAdvisor Rating  4.0/5  1,600 reviews

Great location, but…

TripAdvisor rating 3.0/5

R0vingR0sie Families - TripAdvisor review

Great location…. But I probably wouldn’t stay here again. We were a family of four and got two queen sized rooms, so that a parent could share with each of child. The rooms were small, but we’d expected that. They were clean, and we were given rooms across the hall from each other which was convenient. However, there was so little privacy. The toilets are essentially open to the room: while there is a glass door, it doesn’t go all the way to ceiling. This was a deal breaker for me… There was also no soundproofing between the rooms: my husband and daughter were kept awake by snoring in the next door room, while my son and I had really loud fans/air conditioning units right underneath our rooms and could hear next door’s tv. The price was good and the kids enjoyed the pool. However, we’d rather pay a bit more and enjoy the hotel next time

not satisfactory

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

The water pressure is too weak.

Dear Kitman C., Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Denise Ulep

Easy access

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Pretty straightforward check-in although very busy. Easy check-out the next day. Small but tidy and interesting split-level room

Dear Roger Bruce A., We very much appreciate your comments regarding your stay at the Mercure Singapore Bugis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Denise Ulep

nice and comfort to stay

Customer review rating 4.5/5

Budhi Solo - Confirmed reviews ALL

Strategic place to explore Singapore

Dear Budi K., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Denise Ulep

Great stay, Great staff.

Customer review rating 4.5/5

Charles Couples - Confirmed reviews ALL

Nice hotel in the heart of the Old Quarter. Clean comfortable rooms with amazing staff who helped me celebrate my birthday!

Dear Charles C., We very much appreciate your comments regarding your stay at the Mercure Singapore Bugis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Denise Ulep

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Other web-users rate our hotel

  • 1,230 reviews 9.8/10 Location
  • 1,520 reviews 5.4/10 Room
  • 1,160 reviews 8.2/10 Service
  • 28 reviews 9/10 WiFi
  • 825 reviews 3.1/10 Comfort
  • 502 reviews 7.1/10 Cleanliness
  • 369 reviews 5.9/10 Amenities
  • 362 reviews 6.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.