ibis Kuala Lumpur City Centre bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 1.630 ulasan

Jaminan Harga
Terbaik
ibis Kuala Lumpur City Centre - Image 1
ibis Kuala Lumpur City Centre - Image 2
ibis Kuala Lumpur City Centre - Image 3
ibis Kuala Lumpur City Centre - Image 4
32 Jalan Yap Kwan Seng, 50450 KUALA LUMPUR, Malaysia

Deskripsi

Hotel yang disetujui ALLSAFE

Keistimewaan hotel

  • Walking distance to Kuala Lumpur Convention Centre

  • Strategically located near to KLCC LRT train station, exit via Avenue K

  • A short walk to iconic Petronas Twin Towers and other major shopping malls

  • Rooftop Infinity swimming pool and kids pool

  • Meeting rooms with feature high definition LED wall

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Lokasi hotel

ibis Kuala Lumpur City Centre

32 Jalan Yap Kwan Seng
50450 KUALA LUMPUR
Malaysia

GPS:3.163079, 101.714573

Telepon
Fax +60 3-2778 3300

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.2/5  1.630 ulasan

Peringkat TripAdvisor  4.0/5  456 ulasan

Nice at a first sight but…

Catatan Tripadvisor 3.0/5

268atanasb Bisnis - Ulasan TripAdvisor tersertifikasi

The hotel seems wonderful at first glance, however, unfortunately the facility is not clean enough, there is a problem with the laundry of your clothes - they never know, when they will be ready and back to you. The hygiene at the restaurant is questionable. There is plenty of different Asian foods and none European, which might be disturbing if you are not used to eating spicy food. Otherwise very friendly staff.

Dear Sir/Madam, Dear valued guests we are thankful for your feedback and I am sorry that it has taken me so long to reply to your review. You have raised many issues and I have considered each of these points with much thought. We endeavour to do our utmost to make our guests as comfortable and happy as possible. It is only through your feedback that we can identify ways to improve our hotel, rooms and the service that we provide. We are extremely sorry for any inconveniences or discomfort that you experienced during your stay here, with us at ibis Kuala Lumpur city centre. We truly value your feedback and the time you took to suggest for our hotel performance. Vivian Chu Hotel Manager

Very very disappointed with the service

Catatan Tripadvisor 1.0/5

David H Ulasan TripAdvisor tersertifikasi

Really disappointed with the service at IBIS KLCC. I stayed from 10/11/23 , check out 13/11/23. On 12/11/23 when i came back to my room, my bed still messy, the glass that i used yesterday still in there, and i didnt get toiletries. I was shocked that the hotel didnt do something very basic. So so disappointed

Mr David, First and foremost, thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We will look into this matter accordingly. Thank you once again for sharing your concerns and although you had a less than satisfactory ending to this visit it is our hope that you will give us the opportunity to better serve you in the near future. Please provide further details in order we can investigate on this issue. Nevertheless, we look forward to welcoming you back again. Thank you, Ms Vivian Chu Hotel Manager

Catatan tamu Avis 5.0/5

Amna S. B. A. Sendiri - Ulasan terverifikasi ALL

SELESA DAN MAKAN SEDAP

Amna Saufi A. yang terhormat, Thank you for choosing to stay at Ibis Kuala Lumpur City Centre and we are very pleased to hear you enjoyed a great experience. I will share your feedback with the staff and your comments will be very well welcome and motivate all the team further. We look forward to welcoming you back at your earliest convenience for another great stay. Thank you, Ms Vivian Chu Hotel Manager

Bilik tidur yang cantik dan selesa

Catatan tamu Avis 5.0/5

Nanad Keluarga - Ulasan terverifikasi ALL

Good

Nadzirah Z. yang terhormat, Thank you for choosing to stay at Ibis Kuala Lumpur City Centre and we are very pleased to hear you enjoyed a great experience. I will share your feedback with the staff and your comments will be very well welcome and motivate all the team further. We look forward to welcoming you back at your earliest convenience for another great stay. Thank you, Ms Vivian Chu Hotel Manager

Lovely stay, disappointing views

Catatan Tripadvisor 4.0/5

208charleys Couples - Ulasan TripAdvisor tersertifikasi

Hotel was really nice, great location, clean and has all the facilities you could want. The pool was a lovely touch after a long day exploring and looks over the city again very clean and well looked after. The hotel is advertised as having a view of the Petronas twin towers however a new building as been built in the way. Didn’t have any food in the hotel so can’t comment on that. If you need a taxi to the airport don’t book through the hotel as they charge almost double. We used grab and it cost MYR 70.

Dear Sir/Madam, First and foremost, thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. Thank you for taking the time to write this, and for pointing out these issues. We work hard to give all of our customers a great experience, and we want to keep improving. I’ve talked with our teams here, and we’re working on fixing these problems. We strive to make the experience at Ibis Kuala Lumpur City Centre one you will remember forever. Therefore, your comments are very important to us. Looking forward to welcoming you again soon. Thank you, Ms Vivian Chu Hotel Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.508 ulasan 8.8/10 Lokasi
  • 2.885 ulasan 7.3/10 Kamar
  • 2.127 ulasan 6.5/10 Pelayanan
  • 71 ulasan 7.9/10 Internet
  • 1.484 ulasan 7.3/10 Kebersihan
  • 894 ulasan 6.9/10 Sarapan
  • 766 ulasan 6.7/10 Fasilitas
  • 547 ulasan 8.9/10 Suasana

Diberdayakan oleh Trustyou

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