Pullman Kuala Lumpur City Centre - Hotel & Residences 5 stars

Customer review rating 4.2/5 12,614 reviews

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Pullman Kuala Lumpur City Centre - Hotel & Residences
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+ 20 Services

Hotel extras

  • Impeccable friendly guest service

  • Specialty restaurants for the adventurous traveler

  • Stunning landscaped terrace

  • Located in the Golden Triangle near shopping and entertainment

  • Close to luxury boutiques and KL tourist attractions

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • KLIA 1Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Late Check OutPaying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Services for children
Catering
  • BreakfastPaying
  • 4 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Conventions hotel

Hotel location

Pullman Kuala Lumpur City Centre - Hotel & Residences

4 Jalan Conlay
50450 kuala lumpur
malaysia

Tel: +60321708888

Fax: (+60)3/21708808

Check-in from 14h00

Check out up to 12h00

  • GO KL FREE :  GREEN LINE PAVILLION

  • RAPID KL MONORAIL :  MR7 RAJA CHULAN

  • By plane

    KLIA 1 At 56km / 34.8 miles - Shuttle paying

  • By plane

    KLIA 1 AND KLIA 2 At 56km / 34.8 miles

  • By train

    RAJA CHULAN STATION At 0.5km / 0.31 miles

GPS :3.15013, 101.7145

Our accommodation(s)

Our rooms are designed with comfort which features 450 spacious rooms and 157 fully serviced apartments, providing a place to unwind or to catch up on work.

DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

GRAND DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 54 / 581 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

PREMIUM DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Views: Panorama view *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

PREMIUM GRAND DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 54 / 581 sq ft
  • Views: Panorama view *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

DELUXE ROOM, 2 Single Size Beds

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

EXECUTIVE CLUB ROOM, Club Lounge Access, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

PREMIUM DELUXE ROOM, 2 Single Size Beds

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Views: Panorama view *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

EXECUTIVE CLUB ROOM, Club Lounge Access, 2 Single Size Beds

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)
Rooms

Our restaurants and bars

SEDAP RESTAURANT

Type of cuisine: International

Drawing inspiration from the Malaysia phrase 'Sedap', which means 'delightful', 'Sedap' offers a sumptuous buffet spread daily, for breakfast, lunch and dinner. The a la carte menu features a selection of Malaysian favourites and International cuisine.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RED CHINESE CUISINE

Type of cuisine: Chinese

A uniquely themed Chinese restaurant that offers a modern Chinese specialties such as dim sum, congee and a la carte dishes. There are also 4 exclusive private rooms. Opens for dim sum brunch on Saturdays, Sundays and Public Holidays.

Menu (PDF)

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ENJU

Type of cuisine: Japanese

Enju is closed until further notice.

Menu (PDF)

LIVING SPACE

Type of cuisine: International

Closed until further notice.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BLU BAR & CIGARS

Non contractual photo

Cosmopolitan lounge and bar overlooking the hotel lobby with an extensive selection of beverages, innovative Asian tapas style menu and a separate cigar, whiskey and sports bar.

TERRACE POOL

Non contractual photo

Closed due to Restriction Movement Control Order (RMCO) until further notice.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 577

  • Maximum capacity: 1000 people

  • Maximum banquet capacity: 480 people

Find out more

Our guest reviews for
Pullman Kuala Lumpur City Centre - Hotel & Residences

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

12,614 reviews

tripadvisor

TripAdvisor Rating 4.5/5

281 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Awesome stay

Customer review rating 4.5/5

Mohd N. D. A. Solo - 17/02/2021 Confirmed reviews ALL

Never had i imagine i been given an studio apartment instead a room..awesome awesome

all staff are friendly and really help full.. breakfast food are delicious and staff patiently help you since MCO buffet is not allowed.

Customer review rating 4.5/5

Nadirah Families - 17/02/2021 Confirmed reviews ALL

i really enjoy stay here with my sister, very near to pavilion and KLCC. Definitely will come back and recommend to others as well.

Prime location, good stay

Customer review rating 4.5/5

Anne G. Couples - 15/02/2021 Confirmed reviews ALL

We were upgraded to a one room apartment, place was cosy and fully equipped with necessary utensils. Location of hotel is good and we enjoyed our stay at Pullman. Will we choose Pullman again ??? Most definitely.

Wonderful stay

Customer review rating 5.0/5

Farah A. R. Couples - 10/02/2021 Confirmed reviews ALL

We stayed for our honeymoon. Spacious room and loving the surprise cake prepared for us. Amazing friendly staff. Thank you. Will definitely come back soon

Great location & great service.

Customer review rating 4.5/5

Daphne C. Couples - 07/02/2021 Confirmed reviews ALL

We’ve stayed here twice now & will sure be back again. The staff are extremely friendly & helpful, the rooms are very clean & spacious ( we were lucky to get upgrades to a suite) & we really enjoyed our stay.

Excelent hospitality

Customer review rating 5.0/5

Ruzaini Couples - 06/02/2021 Confirmed reviews ALL

Excelent hospitality

Well located, big room, comfortable bed

Customer review rating 5.0/5

Izana N. Business - 04/02/2021 Confirmed reviews ALL

It was a good stay

Customer review rating 4.5/5

Kelvin G. Couples - 03/02/2021 Confirmed reviews ALL

Had a Great stay at Pullman one bed room apartment. The apartment is spacious and clean, Pullman may add in more furniture and decorations to make it looks better. The bathtub was not really clean. Overall is good and satisfied. Oh ya, the location is amazing, Pavilion is just opposite the hotel, 3 mins walking distance. Def will come back again!

Satisfying

Customer review rating 5.0/5

Ahmad F. Families - 02/02/2021 Confirmed reviews ALL

Clean and comfort

Well located and it good stay

Customer review rating 5.0/5

Samsul R. M. Couples - 24/01/2021 Confirmed reviews ALL

Nice stay and good service

Strategically located and comfortable stay

Customer review rating 4.5/5

Erica L. Families - 21/01/2021 Confirmed reviews ALL

Hotel is strategically located opposite Pavilion mall, about 10 min walking distance. Clean room and comfortable bed. Friendly staff. There is free shuttle provided by the hotel to various tourist destinations. Great dining experience at the Sedap restaurant for Christmas dinner, although it is a little crowded. Pool is clean and properly maintained, however at least one staff member/lifeguard should be placed at the pool area to ensure safety. I don't see any hotel staff at all at the area nearby the pool. Overall, I am satisfied with the stay.

Good stay

Customer review rating 5.0/5

Azman A. Business - 21/01/2021 Confirmed reviews ALL

Room is clean and very nice view

Well located

Customer review rating 5.0/5

Shakeel A. Business - 21/01/2021 Confirmed reviews ALL

It was long stay with Pullman around 10-months and I felt like home with all supporting staff, I would like to stay again with Pullman if I visit to KL.

Feel Good

Customer review rating 4.5/5

Dhalina Business - 19/01/2021 Confirmed reviews ALL

Need a gateway or looking a little relaxation? the Pulmann hotel will give u the best experience because : the value for the money .. the location of the hotel was excellent..just walk to Pavillion .. the cleanliness was excellent.. the staff were excellent. the facilities were good and I would definetly recommend this hotel to my friends so that they can enjoy and relax. tqsm Pullman KL City Center..

Well Located

Customer review rating 5.0/5

Amira S. Couples - 18/01/2021 Confirmed reviews ALL

Easy access to Bukit Bintang area.No need to use car we just walked around BB and Pavilion

Outstanding Service, big rooms, some maintenance issues

TripAdvisor rating 4.0/5

946ian 18/01/2021 TripAdvisor review

Awesome service. Highly recommended. One of the few hotels still serving buffet breakfast during covid (yess!). They mitigate the risk by having only their staff to man the buffet stations and serve out the food. It is no more self service. During this time the hotel section is closed off and only the apartments are available (better value for money but more run down I suspect). The jacuzzi pool needs better maintenance: water was dark green and the water jets are powered off before 1pm, presumably to save money. Dark green water = not chlorinated, not clean. Eek. Service in the restaurant was top notch. Kudos to Tommy, Sue and team in Sedap Restaurant. Food was excellent. Seriously. Like caviar! Has some good menu items for low salt and low sugar for those who need it eg. the prawn noodles, children's beef noodles. Useful for elderly to know. Concierge service was also very helpful. TQ so much to Gobi and team.

A Great Family Stay

Customer review rating 4.5/5

James Families - 17/01/2021 Confirmed reviews ALL

Lovely, spacious one-bedroom apartment. Great location.

Front desk services

Customer review rating 1.5/5

Travis L. Solo - 16/01/2021 Confirmed reviews ALL

Thats only 1 counter fully operating and waiting for long queue.

Dear Wei Xiang Travis L., Thank you for taking the time to tell us about your experience at the Pullman Kuala Lumpur City Centre - Hotel & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karen Sophia Guest Experience Manager

Great Location

Customer review rating 4.5/5

Alice Couples - 16/01/2021 Confirmed reviews ALL

The hotel has a great location. Easy walking distance to many attractions like KLCC, Jalan Alor for local food or a short Grab/Taxi drive to the Central Market or PJ street for local shopping. Staff are friendly and very helpful. The room is clean and well appointed. Will be back again.

Best Family Getaway

Customer review rating 4.5/5

Natasya Families - 16/01/2021 Confirmed reviews ALL

Love everything. Friendly staffs at all area, nice breakfast service, the room was marvelous especially the bed.. Thanks

Our most recent 20 reviews

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