ibis Styles Dubai Jumeira Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 2,764 reviews

ALLSAFE approved hotel

ibis Styles Dubai Jumeira
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+ 15 Services

Hotel extras

  • Indoor swimming pool

  • Fitness centre

  • Free WIFI

  • Private indoor car park

  • Spa and massage facilities

Hotel location

ibis Styles Dubai Jumeira

Al Mina Road
2nd December Street
Jumeira 1
 dubai
united arab emirates

Fax: (+971)4/3277009

Check-in from 15h00

Check out up to 12h00

  • By plane

    DUBAI AIRPORT At 12km / 7.46 miles

  • By train

    JAFLIYA At 5km / 3.11 miles

GPS:25.240313, 55.273209

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay. Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Our guest reviews for
ibis Styles Dubai Jumeira

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,764 reviews

TripAdvisor Rating 4.5/5

1,666 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well Located and stay was good

Customer review rating 5.0/5

Sanmesh Couples - 12/01/2022 Confirmed reviews ALL

The stay was good and staff was really helpful Alex , Jestin and Dean Mark they helped us everytime with food and every requirement.

Dear Sanmesh D., We very much appreciate your comments regarding your stay at the ibis Styles Dubai Jumeira. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your kind remarks will be definitely shared with the team especially to Alex, Dean Mark and Jestin whom you have personally mentioned. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as this one. Sincerely, Samir Arora Cluster General Manager

Comfortable stay

Customer review rating 5.0/5

A. Solo - 11/01/2022 Confirmed reviews ALL

Comfortable stay with comfortable room. Managers shafi and Rohul take care of me very well. Twice I extended my stay since December.

Dear Abdalla A., Thank you for taking your time to write as a review. I'm delighted to know that you enjoyed your stay with us. Our amazing guests deserve the best and we are striving to offer outstanding services. Your special mention about our hospitality has truly served as a great motivation for all of us. Your kind remarks to Shafi and Rohul will be definitely shared to them with pleasure. Thank you once again for making us your choice hotel. Sincerely, Samir Arora Cluster General Manager

Very good.

Customer review rating 5.0/5

Metha R. Solo - 04/01/2022 Confirmed reviews ALL

Very nice hotel room was clean and comfortable.good experience.

Dear Metha R., We very much appreciate your comments regarding your stay at the ibis Styles Dubai Jumeira. We are happy to know that you enjoyed your stay and that your overall experience was comfortable and pleasant from your rooms and our team. Thank you once again and we certainly look forward to your next visit. Sincerely, Samir Arora Cluster General Manager

Nice welcome from the FOH Manager

Customer review rating 3.5/5

Neil P. Solo - 04/01/2022 Confirmed reviews ALL

I arrived from Ibis Al Barsha and as the receptionist was busy Mr Shafi introduced himself and checked me in , upgrading me to a nicer room and arranging coffee and water while the room was made ready ( the hotel was full and I arrived early so no problems there). The room was amazing ( especially after 2 weeks in the cramped old rooms at IBIS Al Barsha. Big floor to ceiling windows, view of Etihad museum and the fireworks on NYE, great bathroom , fridge, safe etc. Mr Shafi gave us directions to a nearby Korean restaurant which was excellent and to shops to buy a shaver blade. He also called our room to check everything was ok as did the housekeeping manager and someone else ( I was having a nap so did not answer) . The first breakfast was great and the waiter also served coffee and snacks in the lobby and asked me to write him a Trip advisor review and mention his name! I had one lunch in the Indian restaurant which was also great as I pre ordered - the food was amazing there and the service excellent. Next was the Spa where I had a fabulous massage from Ricky. The next day I went for breakfast and there were no mugs and I burnt my hand on the coffee as the paper cups were too small for the amount of coffee dispensed by the machine. I had to go to 3 tables to find salt, pepper and serviettes. My room was not cleaned. I ate out for new years dinner . On New Years day things went further down hill. I arrived for breakfast at 715 am to be told it was not ready and to "sit there and wait 10 mins". As a diabetic I need to eat at regular intervals so I took 2 hard boiled eggs and two hash browns and walked out without paying, Later I went to the Indian restaurant but tried to order from the international menu in the hotel restaurant and half the dishes were unavailable . I ordered in advance and then when I took my seat they gave me a menu and asked for my order again. The lemon mint was like mouthwash ( they have me lime and soda and removed the charge) the food took 30 mins and then they delivered the main course while I was eating the starter. I went to bed early , after they cleaned my room ( the Housekeeping manager asked if everything was ok so I told him the room had not been cleaned the previous day ) . On my final morning I checked out early ( the Pinay receptionist was excellent ) and went back to IBIS Al Barsha for breakfast ( excellent and I was given a warm welcome back) and then we got the free IBIS Al Barsha bus to Bluewater before moving in at Adagio. So overall nice room, great FOH team and the F & B Operation needs some work

Dear Neil P., Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We are glad to read that you have enjoyed our unbeatable location and spacious room during your short staycation with us. We also appreciate your kind words for our staffs, particularly with Shafi, their kindness and helpfulness being undoubtedly one of our hotel's main assets. We will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Please receive our most sincere apologies for failing to meet your expectations regarding our F&B operations. The involved department has been informed about your comments for information and further improvement. Thank you once again for taking the time to write us a review and for your constructive critics. We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Anna Samson Personal Assistant to Cluster General Manager

great.

Customer review rating 5.0/5

Nabulsi A. Friends - 04/01/2022 Confirmed reviews ALL

wonderful hotel.

Dear Nabulsi A., Thank you for staying at Ibis Styles Dubai Jumeira and taking the time to share your experience. Your feedback inspires us to do even better in service to all our guests and we are glad to know about your wonderful experience during your stay with us. Thank you once again and we look forward to welcoming you back in a near future and having a privilege to be at your service again. Sincerely, Samir Arora Cluster General Manager

Nice stay

Customer review rating 5.0/5

Ahmed Couples - 02/01/2022 Confirmed reviews ALL

Value for money, very good stay iam very happy.

Dear Ahmedov A., We very much appreciate your comments regarding your stay at the ibis Styles Dubai Jumeira. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your thoughts and support and we hope you choose to create more memories with us on your next visit. Sincerely, Samir Arora Cluster General Manager
Customer review rating 5.0/5

Makhmetov A. Business - 31/12/2021 Confirmed reviews ALL

absolutely great.

Dear Makhmetov A., We very much appreciate your comments regarding your stay at the ibis Styles Dubai Jumeira. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your kind remarks will be definitely shared to the team with pleasure. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as this one. Sincerely, Samir Arora Cluster General Manager

Very good stay

Customer review rating 5.0/5

Manilyn Solo - 29/12/2021 Confirmed reviews ALL

Very nice all the staff very caring

Dear Manilyn C., We very much appreciate your comments regarding your stay at the ibis Styles Dubai Jumeira. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your kind remarks will be definitely shared to the team with pleasure. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as this one. Sincerely, Samir Arora Cluster General Manager

Value for money

Customer review rating 5.0/5

Aziz Families - 24/12/2021 Confirmed reviews ALL

Wonderful experience

Dear Azizova N., Thank you for staying at Ibis Styles Dubai Jumeira and taking the time to share your experience and appreciation of our team. Your feedback inspires us to do even better in service to all our guests and we are glad to know about your wonderful experience during your stay with us. Thank you for your positive review and we look forward to welcoming you back in a near future and having a privilege to be at your service again. Sincerely, Samir Arora Cluster General Manager

In ok stay

Customer review rating 2.0/5

Anonymous Friends - 23/12/2021 Confirmed reviews ALL

Food and hygiene not great

Dear Andrew C., Thank you for taking the time to review Ibis Styles Jumeira. It is with disappointment that I read your expectations were not met. I have noted your comments regarding your overall experience and I apologize for the inconvenience caused to you as it certainly does not reflect what Ibis Styles Jumeira aims to deliver. We highly value your feedback, as this assists us in setting benchmarks to improve our services and product and meet your expectations each and every time you stay with us. I do hope that you will give us a chance to show you what Ibis Styles Jumeira experience is all about on your return visit. Once again, thank you for your review, however please be assured that the difficulties you experienced are certainly not reflective of our usual high standards. Sincerely, Shafi Sibomana Front Office Manager

Memorable experience

Customer review rating 5.0/5

Doschanovdil Families - 20/12/2021 Confirmed reviews ALL

really awesome stay very good experience

Dear Doschanov D., We very much appreciate your comments regarding your stay at the ibis Styles Dubai Jumeira. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your kind compliments will be definitely shared to the team with pleasure. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as this one. Sincerely, Samir Arora Cluster General Manager

Awesome Experience

Customer review rating 5.0/5

R. S. Couples - 18/12/2021 Confirmed reviews ALL

Awesome Experience Ultimate hospitality Great and supportive staff

Dear S. R., We very much appreciate your comments regarding your stay at the ibis Styles Dubai Jumeira. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your kind remarks will be definitely shared with the team especially to Jestin whom you have personally mentioned. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as this one. Sincerely, Shafi Sibomana Front Office Manager

Best Ambience

Customer review rating 5.0/5

Prateek S. Couples - 15/12/2021 Confirmed reviews ALL

Perfectly managed hotel staff. Everything is well organized. Enjoyed our stay.

Dear Prateek S., First of all, I would like to personally thank you for choosing Ibis Styles Dubai Jumeira Hotel for your lovely stay. It was truly a pleasure to serve you. We strive to provide our guests with the services they expect and deserve. It encourages us that you have shared your enjoyable experience and appreciate and value your honest feedback. Your kind remarks will be definitely shared with our team as a critical way of understanding on how we can continue to deliver exceptional service to guests like you. Once again, thank you for your thoughts and support and we hope you choose to create more memories with us on your next visit. Sincerely, Samir Arora Cluster General Manager

Reception team are great.

TripAdvisor rating 3.0/5

MohamedSerry2021 09/09/2021 TripAdvisor review

The 2 Egyptian males who are on reception (I believe one was called Islam and the other is Hassan but I am not very sure about the names) are very helpful and both has exceeded my expectations and gone beyond the extra mile. One of them (Islam) has been helping us to get my daughter’s lost mobile from the taxi firm, even we have never got the mobile back but he tried his hardest. The other receptionist who is slightly more senior (I am not sure what is his name, may be Hassan but he is Egyptian from Cairo), helped me and my family getting 2 Taxis (as my family is big) from outside the hotel late at night after we checked out and he helped us in carrying the bags and putting them inside the Taxis. He wasn’t expecting any tips because I told him from the beginning while I am checking out that I want to book 2 taxis but they need to have card machine as I have no cash and he still was very helpful.

Dear MohamedSerry2021, Thank you very much for sharing this great review of your recent stay at Ibis Styles Jumeira. We are thrilled to learn about your experience with us and certainly agree that our dedicated staffs play a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We thank you for pointing out the kindness and enthusiasm of our staffs, their eagerness to help being our hotel’s main strength. We will definitely congratulate them and will not fail to pass your comments to Islam and Ahmed whom you have personally mentioned. Thank you once again for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Samir Arora Cluster General Manager

Bad checking service

TripAdvisor rating 1.0/5

mnmaaloul 25/08/2021 TripAdvisor review

Dirty rooms, bad reception checking service trying to sell you higher rates with unprofessional behaviour. Mrs Juicy was very rude to me when I hv refused her offer to pay extra money to get 2 interconnected rooms. Since the first day I hv requested interconnected rooms for me and my family as I am travelling with my wife and two kids, the plan is the kids to be in separate room but wasn’t the case.

Dear mnmaaloul, Thank you for taking the time to review Ibis Styles Jumeira. It is with disappointment that I read your expectations were not met. I have noted your comments regarding your overall experience and I apologize for the inconvenience caused to you as it certainly does not reflect what Ibis Styles Jumeira aims to deliver. We highly value your feedback, as this assists us in setting benchmarks to improve our services and product and meet your expectations each and every time you stay with us. I do hope that you will give us a chance to show you what Ibis Styles Jumeira experience is all about on your return visit. Once again, thank you for your review, however please be assured that the difficulties you experienced are certainly not reflective of our usual high standards. Sincerely, Samir Arora Cluster General Manager

A great stay

TripAdvisor rating 5.0/5

youlandab867 Business - 06/04/2021 TripAdvisor review

Dr. Barber had to arrive at 6ish in the am because we were kicked out of our offices. She met a nice Filipino lady at reception. She made her aware that there were no rooms and that she needed to wait. Dr. Barber asked her if she had a meeting room she could use for her daily meeting classes. She was told that it needed to be reserved first. Dr. Barber said ok. She got her things, sat in the lobby, asked for help with the wifi and was off to a chair to sit in. A few minutes later, Isabelle came over to see if she wanted water or coffee. The Filipino lady came back over to see if she wanted tea or coffee. The Filipino woman returned with a place for Dr. Barber to get her work down, but construction needed to be done in the room. So, Dr. Barber was taken to another room. This office belonged to an administrator. Dr. Barber was very happy for the privacy with her classes because we could hear everything that was going on at the hotel while she was in her online classes. Dr. Barber wasn't able to express her gratitude to the young ladies whose office she was in because we could hear everything. We want to thank her for her patience. We really appreciate it. The restaurant staff was awesome as well. Isabelle gave Dr. Barber a complimentary breakfast and the kitchen staff gave her a really good breakfast. It was the efforts of Isabelle that we'd like to highlight. She showed Dr. Barber three rooms until Dr. Barber felt comfortable. Dr. Barber received the room she wanted. This is the kind of service we are used to her having. The only thing that was missing was a fruit platter with chocolates. She always gets this from every accor hotel she's been at. Other than that, we are very grateful for how you took care of her. April is her birthday month, so we always want her to feel extra special. Her birthday is on the 11th of April. May God continue to bless everyone and their family during this pandemic. In Jesus mighty name we pray, Amen.

Dear youlandab867, Thank you very much for sharing this great review of your recent stay at Ibis Styles Jumeirah. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotel’s main strength. We will definitely congratulate them and will not fail to pass your comments to those team members whom you have personally mentioned. Thank you once again for making us your choice hotel when visiting the area. We look forward to welcoming you back in a near future and having a privilege to be at your service again. Sincerely, Samir Arora Cluster General Manager

The Jewel in Town

TripAdvisor rating 5.0/5

CaiyadPhahad 03/12/2020 TripAdvisor review

I have chosen this property to make my home for long term. Location Is amazing, beach, City Walk, Dubai Mall, Old Bur Dubai, Sheikh Zayed all are 5 to 10 mins by car. Staff Mr. Yesu, Mr. Owais and team ensures my room stays clean and sanitized. They offer alot of peace. Mr. Shafi, Mr. Ahmed, Ms. Fatima and team manages all requests well and also look after my guests and requirements well. Mr. Adnan and team offers the best deal and help me manage my finance well. Facilities Taxis are always outside Gym and Pool is amazing Noise quality is super, the floors and rooms are not too noisy Issues Restaurants are closed due to covid else it would have been the best hotel Best place to make it a home. Highly recommended. Best Wishes for everyone at the Ibis Styles

Dear CaiyadPhahad, First of all, I would like to personally thank you for choosing our hotel to be your second home. It was truly a pleasure to serve you. At Ibis Styles, we strive to provide our guests with the services they expect and deserve. It encourages us that you have shared your enjoyable experience and appreciate your honest feedback especially your memorable moments with the team. Your kind remarks will be definitely shared with them as a critical way of understanding on how we can continue to deliver exceptional service to guests like you. Moreover, we are already working on in opening our outlets for our improvement and to provide better service in the upcoming days. Once again, thank you for your thoughts and support and I am looking forward to hear more great memories about our team. Sincerely, Samir Arora General Manager

Disaster

TripAdvisor rating 2.0/5

ezahed111 Business - 02/11/2020 TripAdvisor review

The hotel was so dirty. The room was worse than the common area in terms of dirt. There were 3 chairs in the room. One was wet! I think the previous guest took a shower and sat on the chair. The other two were full of stains. I ordered cups since there were only two disposable cups in the room. It took 45 minutes to receive. The noise was unbearable. Also the reception toom 35 minutes to check in only one guest. I waited 35 minutes for it.

Dear ezahed111, Thank you for taking your time to write us a review. While it was our pleasure to have you as our guest, we are sorry that we did not exceed your expectation. We have noted your comments with regard to the service experienced on this occasion. Your feedback has been shared with the relevant department to avoid such situation to reoccur. We hope that you'll visit us again and give us an opportunity to change your opinion. Sincerely, Samir Arora General Manager

Nice place

TripAdvisor rating 4.0/5

zui20010 Solo travel - 22/06/2019 TripAdvisor review

Good for unwinding. Amenities are helpful as you can go to the gym anytime of the day. Though I've not tried the restaurants, it seems good. Ambiance is great for those who want to relax. I was placed in a good view but wasn't able to enjoy much as its too hot these days. Pool was a plus factor as well. Just spray a little air freshener in the room and perhaps carpet should not be that color as it looks excuse, untidy. but overall its a nice place.

Dear zui20010, We are happy to know that you found your place to relax and unwind in Dubai through our hotel. Thank you for your appreciation as well as suggestions to enhance our facilities. We look forward in having you back again. Sincerely, Muhammad Haider General Manager

OK to try

TripAdvisor rating 3.0/5

Mohamad A Business - 24/02/2019 TripAdvisor review

Good option generally but will depend on the room given to you. I asked to change it because of some issues. Check-out experience was not good as I had the housekeeping staff knocking at my door asking me out although I had asked and been given late check-out. Breakfast is OK but could be much better in terms of quality, quantity and service.

Dear Mohamad, Thank you for considering us as your home while in Dubai and the time you took to share your comments for ibis Styles Jumeira, they are very helpful for us to improve the quality of our services and facilities. We appreciate you sharing your experience and we look forward on your next visit and be of better service. Sincerely, Muhammad Haider General Manager

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