Hotel Paris Bastille Boutet-MGallery 5 stars

Customer review rating (ALL Rating) 4.5/5 1,261 reviews

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Hotel Paris Bastille Boutet-MGallery - Image 1
Hotel Paris Bastille Boutet-MGallery - Image 2
Hotel Paris Bastille Boutet-MGallery - Image 3
Hotel Paris Bastille Boutet-MGallery - Image 4
22 24 Rue Faidherbe, 75011 Paris, France

Description

Hotel extras

  • Boutique hotel in the 11th arrondissement with private on-site parking

  • Lush vegetated terraces

  • Wellness area: Codage Spa, sauna, hammam and fitness center

  • Family rooms and adjacent rooms available on request

  • Green Key certification

Our accommodation(s)

Hotel location

Hotel Paris Bastille Boutet-MGallery

22 24 Rue Faidherbe
75011 Paris
France

GPS:48.851725, 2.383723

Telephone
Fax +33 1 40 24 65 64

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE BAR DU BOUTET

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,261 reviews

TripAdvisor Rating  4.5/5  885 reviews

Pet friendly class and comfort in a wonderful location

TripAdvisor rating 5.0/5

patrickgaley TripAdvisor review

We visited friends in Paris the first weekend of the New Year and we were warmly welcomed at Bastille Boutet. Staff were helpful and courteous, and the entire hotel was extremely clean and comfortable. Location is excellent - a few minutes walk from the Marche Aligre and the Couloir Vert, near to Bastille and its excellent transport links. The swimming pool and spa are a rare treat in the middle of Paris, and rooms are spacious and quiet. We will be back!

Ants in Room

Customer review rating 0.5/5

Smit A. Couples - Confirmed reviews ALL

Dear Jessica, I hope this message finds you well. I am writing to bring to your attention an issue my husband and I encountered during our recent stay at Boutet from December 28, 2024 to January 1, 2025 in room 605. On December 31, we discovered ants under the bed in our room. We promptly notified the front desk about this concern. Unfortunately, since it was New Year's Eve, the manager was unavailable to address the issue immediately. The front desk staff kindly offered a 10% discount on our stay as a remedy, which we appreciated at the time. However, upon reviewing our bill, we noticed that this discount was not applied. Given the inconvenience and discomfort caused by this situation, we requested a more substantial remedy, such as a complimentary night or an equivalent gesture of goodwill. We believe this would more accurately reflect the disruption to our stay. Additionally, we have documented the incident with a video, which we hope will assist in understanding the severity of the issue. We have always chosen Accor for its reputation of excellent service and quality, which is why this experience was particularly disappointing. We also know the management team at Accor from our investment and work experience. We would like to resolve this matter amicably and continue to recommend your establishment to others. However, if we are unable to reach a satisfactory resolution, we feel compelled to share our experience on social media and various review platforms to inform future guests. Please let us know how you intend to address this situation. We are hopeful for a prompt and fair resolution and are available to discuss this further at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards, Smit A. Booking number: NTWDLTKB

Comfortable bed, very good breakfast, no Chromecast

Customer review rating 3.5/5

Canadian T. Couples - Confirmed reviews ALL

The hotel is comfortable, but my stay was not as special as I had hoped. The hotel lobby is a little clinical, and when we went downstairs for a drink, there was no one behind the bar, and the atmosphere was not festive. The beds are comfortable, the room well thought out, but we were frustrated that there was no option for Chromecast (because the options on French TV varied from bad to truly awful - and that's when you speak French). The full breakfast is very good, but the Express breakfast was more than adequate to our needs. The staff are very pleasant and professional, but they didn't make me feel quite as welcome as at other Accor hotels elsewhere in the world. We are Accor Diamond members, and when we got into our room (late in the afternoon, there was no welcome message or treat - it was delivered later in the evening. We will try a different hotel next time..

Dear Victoria , Thank you for sharing your feedback. We truly appreciate your loyalty as Accor Diamond members. We're glad to hear you enjoyed the comfort of the room, the breakfast options, and the professionalism of our staff. However, we regret that certain aspects of your stay, such as the lobby ambiance and the lack of a welcome gesture upon arrival, did not meet your expectations. We will certainly review your comments regarding the bar service, room amenities, and overall guest experience to ensure improvements. We hope to have the opportunity to welcome you back in the future. Mahmoud Ismail - F/B assistant manager

Fantastic hotel, very friendly and welcoming staff

Customer review rating 5.0/5

Simon J. Couples - Confirmed reviews ALL

The hotel is a real gem, quietly tucked away in the 11th Arrondissement, which has lots of restaurants, bistros and bars, and is only 10 mins walk from line One of the Metro. The hotel is very chic, and the decor is really nice, very modern and clean. The rooms are great with comfortable beds and pillows. The breakfast was superb with a great choice and very fresh produce, really loved the Madeleines. We also used the gym which is open 24 hours a day. But overwhelmingly the best part of the hotel are the staff, who are extremely friendly, welcoming and willing to help out with any issue you may have. A great experience and we will be back.

Dear M. J., Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay with us. It’s great to know that you found our hotel peaceful and well-located, with comfortable rooms and modern decor. We’re also glad that you loved the breakfast, especially the Madeleines. A big thank you for your kind words about our team – we always strive to make our guests’ experience as enjoyable as possible. We look forward to welcoming you back on your next visit to Paris. See you soon! Kind regards, Dalia Hamel - Front of House Manager

Great stay with good service

Customer review rating 5.0/5

David R. Couples - Confirmed reviews ALL

Loved our stay. From arrival to departure , the team at the hôtel was warm, friendly, professional and accessible. The room and facilities all of very good quality. All of that a few moments away from the metro and gare de Lyon. Thank you for a wonderful weekend!!

Dear M. R., Thank you for your wonderful feedback! We are thrilled to hear that you had such a positive experience with us. It’s great to know that our team made you feel welcome and that you enjoyed the comfort of your room and our facilities. We're also happy that our location worked well for your trip. We hope to welcome you back soon for another memorable stay! Warm regards, Dalia Hamel - Front of House Manager

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Other web-users rate our hotel

  • 355 reviews 9.4/10 Location
  • 605 reviews 7.7/10 Room
  • 783 reviews 8.7/10 Service
  • 328 reviews 7.5/10 Comfort
  • 260 reviews 7.4/10 Breakfast
  • 197 reviews 8.2/10 Amenities
  • 195 reviews 8.6/10 Wellness Area
  • 173 reviews 8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.