Mercure Paris Pigalle Sacre Coeur 4 stars

Customer review rating (ALL Rating) 4.6/5 872 reviews

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Description

Hotel extras

  • Optional rooftop view, courtyard side, or view of Sacré Coeur

  • At the foot of Montmartre, close to the Moulin Rouge

  • Parking Blanche 350 m from hotel/metro to main stations & attractions

  • Quiet hotel in lively Pigalle

  • Homemade brunch every Saturday

Our accommodation(s)

Hotel location

Mercure Paris Pigalle Sacre Coeur

21 Boulevard De Clichy
75009 Paris
France

GPS:48.8825, 2.336389

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

3 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  872 reviews

TripAdvisor Rating  4.0/5  500 reviews

Certificate of excellence 2023

Not worth the problems

TripAdvisor rating 1.0/5

bhayward7 TripAdvisor review

I stayed 5 nights at the Mercure Paris Pigalle Sacre Couer in late August. The original booking was made in July via the hotel website. I was asked to provide credit card information via email. The next day my credit card was deemed compromised by the bank. Including attempted purchases in France. We arrived via Eurostar at Gare du Nord (with a new credit card), the Uber ride to the hotel was 27 euro. Upon arrival the Uber driver insisted on carrying my luggage into the hotel as he suggested it was a bad area, while pointing to a group loitering beside the hotel. I had read the reviews prior to booking about the sex shops on the street. Perhaps I underestimated them. 80 % of the shops on the street are sex shops including directly beside the hotel. They are not covered glass storefronts like North America. I realize this is Paris but my 3 kids definitely had questions. We had originally booked 2 rooms including a classic double and privilege room with sofa bed for a family of 5. My mother in law decided to go last minute and I figured there would be enough room with the sofa bed in the privilege room. Upon arrival the front desk noticed the extra person and let me know that the maximum occupancy for the privilege room is 3 which is a random number for having 2 beds in the room. The front desk explained this was for fire code. It was my fault for not contacting the hotel in advance to let them know I was bringing another person but I didn't think it would be a big deal. I contemplated cancelling my reservation, however the front desk suggested she could book us 3 standard rooms for the same price instead. The only difference would be that I would have to pay the tourist fee for the extra person for 5 nights. This was agreeable. The hotel itself is old and small, but charming and clean. The room cards are required to work the elevator. It seemed like everyday we were either locked out of our rooms or unable to utilize the elevator which required us to reset our room cards daily. The location of the hotel is good. The Moulin Rouge is on the same street. Tourist spots like Sacre Coeur, Opera, Lafayette Galeries are walkable. I did not use the Metro but it was metres away from the hotel. The day before checkout I was approached by the front desk who advised she was told by her manager that she could not offer what we had agreed on at check-in. The front desk uncomfortably apologized and suggested I would now be charged full price for 3 rooms. My original booking cost was 1217 euro ($1834 CAD). My new cost was 1697 euro ($2633 CAD) With only a day left in my trip I didn't have much choice but to pay the full amount. If I had known in advance I would have cancelled the reservation.

great location!

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

the hotel is in a great location, close to so many things around to do and explore for both day exploration and nightlife.

Perfect location

Customer review rating 5.0/5

Bev M. Friends - Confirmed reviews ALL

Excellent from the start to the finish. Great position and close to Pigalle metro and moulin rouge. Staff were very friendly. Nice touches too with pastries and coffee available all day and home made biscuits delivered to our room at night. Breakfast was amazing. Lots of choices and all very well presented

Excellent stay during Paralympics!

Customer review rating 5.0/5

Stephen H. Friends - Confirmed reviews ALL

We enjoyed a wonderful four-night stay during the 2024 Paralympics. Staff were extremely welcoming, helpful and kind, Rooms were great and the breakfast is first class. Pigalle Metro station is just across the street making it very easy to move around the city. We will definitely return! Thank you!

The location is good (quite central) and very bad (too many things to walk past on the street that are not well suited for small children to see).

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Generally good. The hotel location in Uber does not seem correct and we taken to the wrong place initially.

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Other web-users rate our hotel

  • 539 reviews 9.6/10 Location
  • 606 reviews 7.4/10 Room
  • 614 reviews 9.7/10 Service
  • 7 reviews 7.7/10 WiFi
  • 381 reviews 5.4/10 Comfort
  • 263 reviews 8.6/10 Breakfast
  • 212 reviews 8.7/10 Cleanliness

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