Description
Hotel extras
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ALLSAFE Certification
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Azzuri Cafe & Restaurant serves meals all day. A friendly place to relax and dine.
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Parking available and free Wi-Fi.
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Generous 3.5 hectares of lush garden with a scenic lake.
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Peaceful walking/running track, perfect for an early morning jog or afternoon stroll.
Our accommodation(s)
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Room
Lodge Room 1 King Bed
- 2 pers. max
- 28 m² / 301 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View
Room
Superior Room with 1 King Bed
- 2 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View
- Accessible room
Room
Courtyard Room 1 King and 1 Single Bed
- 3 pers. max
- 32 m² / 344 sq ft
- Bedding 1 x King size bed(s) and 1 x Single bed(s)
- Views: Courtyard View
- Accessible room
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Suite
Junior Suite with 1 King Bed and separate lounge with sofa
Non contractual photo
- 4 pers. max
- 40 m² / 430 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View
Suite
Executive Loft 1 King bed
Non contractual photo
- 3 pers. max
- 60 m² / 645 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View
- Most of the accommodation: Duplex
Apartment
Two bedroom apartment, 1 king, 2 singles
- 5 pers. max
- 80 m² / 861 sq ft
- Bedding 1 x King size bed(s) and 2 x Single bed(s)
- Views: Courtyard View or Garden View
Treehouse Cottage
Cottage
Non contractual photo
- 6 pers. max
- 137 m² / 1474 sq ft
- Bedding 1 x King size bed(s) and 2 x Twin bed(s)
- Views: Garden View
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Room
Superior Room with 1 King Bed
- 2 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View
- Accessible room
Room
Courtyard Room 1 King and 1 Single Bed
- 3 pers. max
- 32 m² / 344 sq ft
- Bedding 1 x King size bed(s) and 1 x Single bed(s)
- Views: Courtyard View
- Accessible room
Hotel location
Mercure Ballarat - Hotel & Convention Centre
613 Main Road
3350 BALLARAT
Australia
GPS:-37.578868, 143.86867
Access and transport
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BALLARAT
Railway station
Access: 3 km / 1.86 mi 40 min walk / 7 min drive
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ART GALLERY
Art and Culture
Access: 3 km / 1.86 mi 40 min walk / 10 min drive
CITY PRECINCT
Historic monument
Access: 3 km / 1.86 mi 40 min walk / 10 min drive
HER MAJ THEATRE
Opera/symphony/concert hall
Access: 3 km / 1.86 mi 40 min walk / 10 min drive
MUSEUM DEMOCRACY
Tourist attraction
Access: 3 km / 1.86 mi 30 min walk / 10 min drive
WILD LIFE PARK
Tourist attraction
Access: 5 km / 3.11 mi 1 hrs walk / 15 min drive
BOTANICAL GARDENS
Botanical gardens
Access: 6 km / 3.73 mi 1 hrs 10 min walk / 15 min drive
KRYAL CASTLE
Tourist attraction
Access: 20 km / 12.43 mi 25 min drive
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LAKE WENDOUREE
Lake
Access: 6 km / 3.73 mi 1 hrs 10 min walk / 15 min drive
Hotel services
Check-in from - Check out up to
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Meeting rooms
- 100% Non Smoking Property
Azzuri
Azzuri offers all day dining with a menu showcasing the flavours of the Mediterranean.
Breakfast
Non contractual photo
Buffet Breakfast is served daily in Azzuri from 7am
Fitness center
Non contractual photo
Fitness and well being is provided for with a world class day spa, an outdoor swimming pool, gym and jogging track.
Spa
Non contractual photo
Sanctuary Day Spa, located in the gardens at Mercure Ballarat, provides the ultimate in pampering and relaxation. Choose from indulgent spa packages, massages, beauty treatments to a calming swim in hydrotherapy pool.
Meetings & Events
- Number of Meeting Room
- 4
- Surface of the largest room
- 690 m² / 7427.091 sq ft
- Maximum seats capacity
- 800
- Maximum capacity for banquets
- 600
Weddings
Popular for weddings, with 3.0 hectares of garden, lake and natural creek, there are photo opportunities and a landscaped area for ceremonies. Tailored wedding packages are offered for wedding receptions in one of four splendid function rooms.
Our guest reviews
5 Star for Incompetence otherwise 2 Star facility
![](https://media-cdn.tripadvisor.com/media/photo-f/1a/f6/ee/10/default-avatar-2020-8.jpg)
TripAdvisor rating 2.0/5
jljf2017 Families - TripAdvisor review
Thank you for taking the time to share your feedback with us. We deeply regret that your recent stay did not meet your expectations and that you encountered several issues during your visit. We strive to provide exceptional service, and it is disappointing to hear that we fell short in your experience. Upon reviewing your reservation, we found that room #15 was indeed requested in your email, which was allocated to you at check-in. We apologize for any confusion regarding the room allocation, and we regret that there was a miscommunication about room #16, as we couldn't find any records of guaranteeing it for you. As for the billing issue, our records indicate that the nurse advised us to charge your credit card at check-in, and unfortunately, we did not receive authorization from the hospital to bill them directly. We sincerely apologize for any inconvenience this may have caused. Regarding your concerns about the taxi booking, we can confirm that the request was indeed made with Ballarat Taxi Service, and we regret any confusion that may have arisen. Concerning the ice packs, we acknowledge that we did not have the standard ice packs available at the time, so we provided ice in gloves wrapped in towels to absorb water and for that your accompanying guests found our assistance helpful. Your comments about the cleanliness of the room, the restaurant experience, and the overall service are being taken very seriously. We are addressing these issues with our team to ensure improvements are made. We understand your disappointment and hope to have the opportunity to restore your faith in our services in the future.
Lovely short stopover
![](https://media-cdn.tripadvisor.com/media/photo-f/1a/f6/f3/e4/default-avatar-2020-30.jpg)
TripAdvisor rating 4.0/5
Holidays-au TripAdvisor review
Thank you for sharing your feedback following your recent stay at Mercure Ballarat Hotel and Convention Centre. We appreciate your comments and are pleased to hear about your positive experiences. We apologize if the standard room did not fully meet your expectations. We value your feedback and will consider ways to enhance our room offerings. It’s delightful to know that you enjoyed the quiet ambiance and the convenient stroll to our restaurant for meals. Regarding dinner, we appreciate your kind words about our restaurant staff member. We will certainly recognize her outstanding service. Your suggestion about additional lights on the path to the reception area is noted, and we’ll explore ways to create an even more enchanting atmosphere. Thank you for choosing Mercure Ballarat, and we look forward to welcoming you back for another pleasant stay.
Very Disappionted
![](https://media-cdn.tripadvisor.com/media/photo-f/1a/f6/f0/48/default-avatar-2020-15.jpg)
TripAdvisor rating 1.0/5
flowerpowergirl1968 Families - TripAdvisor review
Thank you for taking the time to share your feedback regarding your recent stay at Mercure Ballarat Hotel and Convention Centre. We sincerely apologize for the inconveniences you experienced during your visit. Firstly, I apologize for the inadequate heating in your room. We will review our heating systems to ensure they are functioning optimally and address any issues promptly. Regarding the lack of teaspoons for tea and coffee making, I apologize for this oversight. We will reinforce our housekeeping procedures to ensure all necessary amenities are consistently provided in our rooms. Additionally, I apologize that our bedding didn’t meet your liking. We take guest comfort seriously, and I assure you that we will assess our bedding quality to improve the overall sleep experience for our guests. The incident with the brown towel and the unpleasant smell in your room is unacceptable, and I apologize for the lapse in our cleanliness standards. We will investigate this matter thoroughly and take corrective actions to prevent such occurrences in the future. Regarding the buffet breakfast, I apologize for the quality food and service fell short of your expectations and rest assured that will review our procedures to ensure quick service. If there is anything else we can do to rectify the situation, please feel free to reach out to us directly and we hope to have the opportunity to welcome you back in the future for a more enjoyable experience.
Pretty on the outside, not so on the inside
![](https://media-cdn.tripadvisor.com/media/photo-f/1a/f6/e3/6a/default-avatar-2020-47.jpg)
TripAdvisor rating 2.0/5
Lewa B TripAdvisor review
Dear valued guest, Thank you for taking the time to share your feedback with us. We appreciate your kind words about our exterior and our friendly staff. However, we sincerely apologize for the inconveniences you experienced during your stay. We take cleanliness and maintenance very seriously, and we regret that your bathroom did not meet our high standards. Rest assured, we have addressed this issue with our housekeeping team to ensure that such oversights do not occur in the future. Additionally, we are actively working on updating our bedding to enhance guest comfort. We appreciate your patience and understanding, and we hope to have the opportunity to welcome you back to Mercure Ballarat Hotel & Convention Centre in the future. If you have any further concerns, please feel free to reach out to us directly.
Mercure Ballarat Hotel
![](https://media-cdn.tripadvisor.com/media/photo-f/1a/f6/f4/20/default-avatar-2020-31.jpg)
TripAdvisor rating 5.0/5
David C TripAdvisor review
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