Novotel Phuket City Phokeethra 5 stars

Customer review rating (ALL Rating) 4.5/5 574 reviews

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Description

Hotel extras

  • 180 stylish suites and rooms

  • Near historical Sino-Portuguese quarter and local markets

  • Beautiful sky lounge with panoramic view of mountains and sea

  • Spa, swimming pool and gym

  • 7 meeting rooms with the maximum capacity of 850 people

Our accommodation(s)

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Hotel location

Novotel Phuket City Phokeethra

40 Chanajaroen Road, Tambol Talad Yai, Amphur Muang
83000 PHUKET
Thailand

GPS:7.879267, 98.394881

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

AMOR

Amor, on the Lobby floor, is your place for a yummy breakfast with a grab & go option and offers all-day dining with authentic Phuket, Hokkien, Thai and international favourites made from premium local ingredients. Don't miss the signature Moo-Hong!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  574 reviews

TripAdvisor Rating  4.5/5  309 reviews

Certificate of excellence 2024

One day trip in Phuket Old Town

TripAdvisor rating 5.0/5

Somewhere only ... C TripAdvisor review

Happy to stay at Novotel Phuket City Phokeethra. Room is clean and overall are good. 5 stars service especially Front Desk thank you for warm welcome. Maimoon super friendly 🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰

Good stay

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Had a great stay at Novotel, staff were friendly and welcoming. However, towards the end of my stay, the water coming out from my tap became brown.

Dear Benjamin K., We very much appreciate your comments regarding your stay at the Novotel Phuket City Phokeethra. We are delighted to read that you had a good stay with us overall. However, we are sorry to hear that you found some water issue during your stay and we will ensure to find a solution to this challenge. We hope to see you again soon. Best regards, Paul Smith General Manager Novotel Phuket City Phokeethra & ibis Styles Phuket City H9…

Hotel was good but not happy with the buffet breakfast

Customer review rating 3.0/5

Benhur S. Families - Confirmed reviews ALL

Hotel was good, staff was good, but the buffet breakfast was same everyday not much option, repeated the same Not satisfied

Dear Benhur, We very much appreciate your comments regarding your stay at the Novotel Phuket City Phokeethra. We are delighted to read that you had a good stay and enjoyed your visit at our hotel. We have taken note in regard of variety of breakfast buffet on board and will share with the team for our improvement. Thank you for your kind feedback, and we hope to see you again very soon. Kind Regards Paul Smith General Manager Novotel Phuket City Phokeethra & ibis Styles Phuket City H9…

Best reservation ever

TripAdvisor rating 5.0/5

Hamed A Families - TripAdvisor review

Special thanks to the reservation team, because he tried to help and he helped me as much as he could, Also the Resturant team are amazing and they provided great buffet and great help. The tourist help desk was wonderful and the lady there gave my amazing alternatives and good prices with great services. My self and my family enjoyed staying in this wonderful hotel. Hamed

Dear Guest, We really appreciate you taking the time to give us some feedback about your stay. We are pleased to read that you enjoyed your stay with us especially your experience with Reservation team, Restaurant team and Tour Desk Service were all points you found positive during your stay. We will be sure to share this feedback with the team for their great service accordingly. We all hope we can welcome you back soon for another positive experience. Best regards, Paul Smith General Manager Novotel Phuket City Phokeethra & ibis Styles Phuket City

Well located, all you need.

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Friendly and capable reception. Nice sized room, lovely bathroom. Nice roof top bar. Super short walk to old city.

Dear Danielle P., Thank you for your feedback regarding your recent stay with us here at the Novotel Phuket City Phokeethra. We are pleased to see that you had a good stay and we hope to have the pleasure of welcoming you back again, ensuring a 10/10 experience on your next visit. Best regards, Paul Smith General Manager Novotel Phuket City Phokeethra & ibis Styles Phuket City H9…

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Other web-users rate our hotel

  • 411 reviews 8.6/10 Location
  • 516 reviews 8/10 Room
  • 555 reviews 8.9/10 Service
  • 10 reviews 5.9/10 WiFi
  • 244 reviews 7.7/10 Cleanliness
  • 216 reviews 8.7/10 Breakfast
  • 77 reviews 5.8/10 Pool
  • 70 reviews 9.3/10 Bar

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