Novotel Phuket City Phokeethra 5 stars

Customer review rating (ALL Rating) 4.6/5 635 reviews

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Description

Hotel extras

  • 180 stylish suites and rooms

  • Near historical Sino-Portuguese quarter and local markets

  • Beautiful sky lounge with panoramic view of mountains and sea

  • Spa, swimming pool and gym

  • 7 meeting rooms with the maximum capacity of 850 people

Our accommodation(s)

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Hotel location

Novotel Phuket City Phokeethra

40 Chanajaroen Road, Tambol Talad Yai, Amphur Muang
83000 PHUKET
Thailand

GPS:7.879267, 98.394881

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

AMOR

Amor, on the Lobby floor, is your place for a yummy breakfast with a grab & go option and offers all-day dining with authentic Phuket, Hokkien, Thai and international favourites made from premium local ingredients. Don't miss the signature Moo-Hong!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  635 reviews

TripAdvisor Rating  4.5/5  431 reviews

Certificate of excellence 2024

Good Location and Pleased with the Complimentary Room Upgrade

Customer review rating 4.5/5

Hemant A. Couples - Confirmed reviews ALL

Staff was welcoming and Helpful. Just a little suggestion to make the corridors on Room floors a little lively with paintings or some local handicraft.

Dear Hemant Gulshan A., We really appreciate you taking the time to give us some feedback about your stay. We are pleased to read that overall your stay was good as you liked the hotel location and our offered complimentary room upgrade. We have taken note in regard of room corridor decoration on board and are currently working on a solution for this that we hope to implement soon. We all hope we can welcome you back soon in the future. Best regards, Paul Smith General Manager Novotel Phuket City Phokeethra & ibis Styles Phuket City H9…

Well located, great rooms with balcony.

Customer review rating 4.0/5

Ps Families - Confirmed reviews ALL

Thankyou, we enjoyed our stay. The staff were very helpful and we enjoyed our drinks on the rooftop bar being served by JoJo.

Dear Philipe S., We really appreciate you taking the time to give us some feedback about your stay. We are pleased to read that you enjoyed your stay with us and that the well located, great rooms with balcony and helpful staff especially Khun Jojo at the Roof top bar were all points you enjoyed about your stay. We all hope we can welcome you back soon. Best regards, Paul Smith General Manager Novotel Phuket City Phokeethra & ibis Styles Phuket City H9…

Great Time and Relaxing Stay

Customer review rating 4.5/5

Clarence M. Families - Confirmed reviews ALL

Thank you for making my family of six stay amazing. Clean, safe, and friendly staff! Great Hotel! Add some family activities inside the hotel and it’s a 10!!!

Dear Clarence M., Thank you for choosing to stay at Novotel Phuket City Phokeethra. We appreciate you have taken the time to relate your experience through the Guest Satisfaction Survey. We are delighted to know that you had a great time and relaxing stay with us. Your positive feedback will shared with our team and it was our greatest pleasure to have been able to serve you here and we are very much looking forward to welcoming you back in the very near future. Best regards, Paul Smith General Manager Novotel Phuket City Phokeethra & ibis Styles Phuket City H9…

Customer review rating 3.0/5

- Solo - Confirmed reviews ALL

I asked for information from the front office, and they said they would call me back, but they didn’t. So, I had to call back to follow up. I also booked a taxi for my return trip and paid for it during check-in, but at check-out, the staff forgot about the taxi. I had to remind them that I had already booked the hotel’s taxi service However, the taxi arrived on time.

Dear Khun Thanapa, Thank you for taking the time to share your experience at Novotel Phuket City Phokeethra. We are regretted to read that some area did not meet your expectation. We take your feedback concerning the customer service communication on board and are actively working to improve these aspects to enhance our guests' experience. Your feedback is invaluable to us, and we sincerely hope you will give us another opportunity to provide you with a more seamless stay in the future. Kind Regards Paul Smith General Manager Novotel Phuket City Phokeethra & ibis Styles Phuket City H9…

Great Stay

Customer review rating 4.5/5

Kelvin Families - Confirmed reviews ALL

Clean Hotel... Very Hospitable... Good Location

Dear Kelvin A., We really appreciate you taking the time to give us some feedback about your stay. We are pleased to read that you had a great stay with us and that “Clean hotel, very hospitable and good location” all were the positive points you found during stay. We all hope we can welcome you back soon for another positive experience. Best regards, Paul Smith General Manager Novotel Phuket City Phokeethra & ibis Styles Phuket City H9…

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Other web-users rate our hotel

  • 473 reviews 8.9/10 Location
  • 632 reviews 8.1/10 Room
  • 683 reviews 9/10 Service
  • 13 reviews 8.5/10 WiFi
  • 302 reviews 8.1/10 Cleanliness
  • 255 reviews 8.6/10 Breakfast
  • 95 reviews 9.6/10 Bar
  • 78 reviews 5.7/10 Pool

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