Dear Mrs. Rosanne, Thank you for your wonderful review about your stay in Mercure Maldives Kooddoo! We are truly delighted to know that you and your husband felt welcomed, cared for, and supported throughout your stay. It means a great deal to us that our team helped make your holiday comfortable and memorable. Your kind words about our team, cleanliness, and food are deeply appreciated and will be shared with everyone. We are grateful you chose to stay with us and would be absolutely delighted to welcome you back for another unforgettable Maldivian escape in our little slice of paradise. Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

Dear Mr. L., Thank you for your outstanding review and perfect score! We are delighted to know that your stay at Mercure Maldives Kooddoo Resort was such a memorable experience, from the seamless arrival and villa upgrade to the incredible marine life surrounding our house reef. We are especially pleased that you appreciated the recognition of your ALL Platinum status and the warm hospitality of our team. Your kind words about Ilsa’s attentive and thoughtful service will certainly be shared with her and the entire team. Thank you for recommending our island paradise. We look forward to welcoming you back for another unforgettable Maldivian escape! Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

Dear Ms. Nadine, Thank you for sharing your lovely feedback. We are delighted to know that you enjoyed a relaxing honeymoon at Mercure Maldives Kooddoo Resort and that our team helped make your stay memorable. Thank you also for mentioning Shifa; we will be pleased to share your kind words with her. For your comfort, sunbeds are available near the villas and in the public area by the pool, offering lovely spots to relax and enjoy the island’s natural beauty. We appreciate your feedback about cushions and will take it into consideration to help us enhance our guests’ experience. It was a pleasure to be part of your honeymoon, and we hope to have the opportunity to welcome you back for another memorable island escape. Warm regards, Kseniia Dolganova Guest Experience Team Mercure Maldives Kooddoo Resort

Dear Mr. Sanjay, Thank you very much for taking the time to share your wonderful feedback following your stay at Mercure Maldives Kooddoo Resort. We are delighted to know that you had such a comfortable and enjoyable experience, and we truly appreciate your high ratings across all areas of your stay. It is especially wonderful to know that Anastasia contributed to making your experience memorable. We will be sure to share your kind recognition with her and the team. Thank you once again for your support and for choosing Mercure Maldives Kooddoo Resort. We look forward to welcoming you back for another relaxing Maldivian escape. Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

Dear Ms. Minal, Thank you so much for your wonderful feedback and for sharing such kind words about your experience at Mercure Maldives Kooddoo. We are delighted to know that you enjoyed the peaceful surroundings, beautiful island, and the warm hospitality of our team. It is especially rewarding to hear that Anastasia and team, together with our Restaurant and Housekeeping colleagues, went above and beyond to make your stay comfortable, seamless, and memorable. Your appreciation means a great deal to us, and we will be sure to share your kind words with the team. We are also very happy to know that you would recommend us to your family and friends and would love to return. We look forward to welcoming you back to Mercure Maldives Kooddoo for another relaxing and memorable escape. Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

Dear Ms. Elizabeth, Thank you so much for your wonderful review and for describing your stay in Mercure Maldives Kooddoo as “Perfection”! We are delighted to know that you enjoyed our beautiful location, incredible snorkeling, excellent food and the warm hospitality of our team. Your special mention of Sandeep, Poppy, and our Dive Shop, Spa and Bar teams means a lot to us and will certainly be shared with them. It is also wonderful to hear that you enjoyed the variety, freshness and taste of our buffet and our sustainable food initiatives. Thank you once again for recommending Mercure Maldives Kooddoo. We hope to welcome you back to our island paradise for another perfect escape! Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

Dear Mr. W., Thank you for your wonderful feedback and for rating your experience with us so high. We are delighted to hear that you enjoyed your time at Mercure Maldives Kooddoo and found our island to be the perfect oasis to unwind and relax. It is especially rewarding to know that you enjoyed the food, our beautiful surroundings, and, most importantly, the care and hospitality of our team. Your kind words about our staff mean a great deal to us, and we will be happy to share your appreciation with the entire team. We truly hope to have the pleasure of welcoming you back to our little island paradise for another memorable escape. Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

Dear Mr. W., Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a great time at Mercure Maldives Kooddoo, enjoyed our facilities and team, and would consider returning. We are also pleased to know that Ilsa made your stay especially enjoyable and we will share your kind appreciation with her. We sincerely appreciate you bringing the hygiene concern to our attention. Please rest assured that we take such matters very seriously, and we will reinforce our hygiene and handwashing standards with the team to ensure the highest level of cleanliness and food safety is consistently maintained. Thank you again for your constructive feedback and for giving us the opportunity to address this internally. We look forward to welcoming you back for another enjoyable stay in our island paradise. Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

Dear Mr. Jason, Thank you so much for your fantastic review and for giving us a highest rating! We are delighted to know that you had an amazing five-day stay and that you enjoyed our location, food and service. It is especially wonderful to hear that every single member of our team was ready to go the extra mile to make your stay as memorable as possible. Your kind words mean so much to us! A special thank you for mentioning Poppy, Thiloma and myself. We will definitely share your appreciation with them and the wider team. We hope to welcome you all back to Mercure Maldives Kooddoo Resort for another amazing island escape! Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

Dear Mr. Rajoy, Thank you very much for your wonderful review! We are delighted to know that you had a wonderful vacation with us and were extremely happy and satisfied with our services. It is especially heartwarming to hear that the warm smiles of our team members made your stay even more pleasant and soothing. We will be delighted to share your kind words with Shubham, who was recognized as a special contributor to your experience. Thank you also for recommending Mercure Maldives Kooddoo Resort with a 9/10. We truly appreciate your support and hope to have the pleasure of welcoming you back for another memorable island escape! Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

Dear Mr. Malcolm, Thank you very much for sharing your wonderful feedback! We are delighted to know that you had a “Fantastic Experience” and were extremely impressed by our team. Your kind words about their helpfulness and willingness to go the extra mile mean a great deal to us. It is also wonderful to see your high ratings for our team, arrival, departure, Wi-Fi and sustainability. Thank you for recognizing the efforts of our colleagues and for recommending Mercure Maldives Kooddoo Resort. We hope to have the pleasure of welcoming you back to our slice of paradise for another memorable island escape! Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

Dear Ms. Lisa, Thank you so much for your wonderful rating and for sharing such a heartwarming review about your stay in Mercure Maldives Kooddoo Resort! We are delighted to know that you had such an incredible stay and enjoyed our stunning Overwater Villas, delicious food, and the All-Inclusive experience. It means so much to hear that you consider your holiday with us one of the best you have ever had! We are especially grateful for your kind words about our team. Knowing that our colleagues were professional, happy, kind, and attentive throughout your stay is the greatest compliment we could receive. We will be delighted to share your appreciation with the entire team. We truly hope to welcome you back to Mercure Maldives Kooddoo Resort for another unforgettable tropical escape! Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

Dear Ms. Liesl, Thank you very much for your wonderful feedback following your stay at Mercure Maldives Kooddoo Resort. We are delighted to hear that your experience was extremely well organized and lived up to your expectations. It is wonderful to know that you enjoyed our beautiful location, outstanding food, friendly service, and the all-inclusive experience. We are especially grateful for your kind mention of Kunal, Naveen, Rachita, Pubudu, Manvi, Poppy, and Shifa. We will certainly share your appreciation with them, as recognition from our guests is a great motivation for the whole team. We truly appreciate you choosing Kooddoo for your holiday and hope to have the pleasure of welcoming you back for another memorable island escape. Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

Dear Ms. Kate, Thank you very much for your wonderful review and for sharing such enthusiastic feedback following your stay at Mercure Maldives Kooddoo Resort. We are absolutely delighted to know that you found your experience unbelievable and that you enjoyed our beautiful views, facilities, delicious food, and the warm service from our team at the bar and restaurant. Your perfect rating mean a great deal to us. It is especially rewarding to know that our team contributed to making your stay so memorable, and we will be delighted to share your kind words with them. Thank you once again for choosing Mercure Maldives Kooddoo. We hope to have the pleasure of welcoming you back for another memorable island escape. Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

Dear Ms. Michelle, Thank you very much for sharing your wonderful feedback following your stay at Mercure Maldives Kooddoo Resort. We are delighted to hear that you had such a fantastic and restful holiday and that our team made your experience welcoming and seamless from your arrival in Malé through to your departure. It is especially pleasing to know that you enjoyed your accommodation as well as the food and wine selections included in your package. Your kind words about our professional and well-run team are greatly appreciated and will certainly be shared with everyone. We hope to have the pleasure of welcoming you back for another delightful and relaxing stay in the future. Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

Dear Mr. V., Thank you very much for sharing your wonderful feedback and for your kind recommendation of Mercure Maldives Kooddoo. We are delighted to know that you enjoyed your stay with us, particularly the beautiful food, cleanliness of your accommodation, and the warm and accommodating service provided by our team. It is especially lovely to hear that you enjoyed the surprise room decorations - we are always happy to create special moments for our guests. We are also pleased that you enjoyed your dining experiences at Alita and Vista, as well as the other facilities throughout the resort. At the same time, we appreciate you sharing your comments regarding the Dive Centre experience and will certainly take your feedback into consideration as we continue to improve our service. Regarding your journey to Kooddoo, we understand that the domestic flight experience may feel long and less comfortable, and we appreciate your understanding that the onboard facilities are operated by the airline. Thank you once again for your recommendation and for being a valued ALL Accor member. We hope to have the pleasure of welcoming you back to our island paradise. Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort

Dear Ms. Sarah, Thank you very much for sharing your lovely feedback following your stay at Mercure Maldives Kooddoo Resort. We are delighted to hear that you had a fantastic stay and that you found everything to be great, especially the warm and attentive service from our team. Your kind mention of Kasun is particularly appreciated, and we will be happy to share your recognition with him. We also appreciate your feedback regarding the WiFi connection speed. Your comments are valuable to us and will be shared with the relevant team as we continue working to improve our services. Thank you once again for your kind recommendation. We hope to have the pleasure of welcoming you back to our island paradise for another wonderful stay. Warm regards, Kseniia Dolganova Guest Experience Manager Mercure Maldives Kooddoo Resort