Dear Mr. S., Warm greetings from Pullman Maldives Maamutaa! Thank you for such a wonderful and heartfelt review. We are absolutely delighted to know that your experience was amazing from start to finish and that our all-inclusive offering, beautiful island, immaculate surroundings, accommodation, and outstanding dining exceeded your expectations. Your kind words about our Heartists mean the world to us. Knowing that you found everyone friendly, welcoming, and attentive is the greatest compliment we could receive. We are especially pleased that Aiym made a positive impression during your stay, and we will be delighted to share your appreciation with her and the wider team. Thank you also for being a valued ALL Accor Classic member. We truly appreciate your loyalty and are so pleased that you chose to experience the magic of Pullman Maldives Maamutaa with us. We look forward to welcoming you back to our little slice of paradise for another truly wonderful escape. Warm regards, Manashi Priya Borah Guest Experience Manager

Dear Mrs. Z., Warm greetings from Pullman Maldives Maamutaa! Thank you for your lovely feedback and for sharing your experience with us. We are delighted to know that you had a comfortable stay and enjoyed your time on our island paradise. Thank you as well for being a valued ALL Accor Classic member. We truly appreciate your loyalty and are pleased to have had the opportunity to welcome you to Pullman Maldives Maamutaa. We look forward to welcoming you back for another wonderful stay in paradise. Warm regards, Manashi Priya Borah Guest Experience Manager

Dear Mrs. B., Warm greetings from Pullman Maldives Maamutaa! Thank you for taking the time to share such lovely feedback following your stay with us. We are delighted to know that you enjoyed the spacious accommodation, beautiful fittings, and the comfort of your overwater villa, along with those wonderful encounters with the rays and marine life from your deck. We are especially grateful for your kind words about our Heartists and the warm, respectful and cheerful service they extended throughout your stay. Your special mention of Jiwan at Mélange, Aiym who welcomed you and provided a thoughtful room orientation, Moin at The Hub, and our Souq Oven team member will certainly be shared with them. It is always heartening to know when individual Heartists have made a genuine difference to a guest’s experience. Thank you as well for being a valued ALL Accor Classic member. We truly appreciate your loyalty and are delighted that you chose to experience the Pullman Maldives Maamutaa way of island living. We hope to have the pleasure of welcoming you back to our little slice of paradise for another memorable escape. Warm regards, Manashi Priya Borah Guest Experience Manager

Dear Mr. K., Warm greetings from Pullman Maldives Maamutaa! Thank you for sharing your lovely feedback with us. We are delighted to know that you had a comfortable and enjoyable stay and that the warmth, attentiveness and genuine care of our Heartists made you feel truly welcomed throughout your time with us. It is wonderful to hear that you appreciated our facilities, relaxing island atmosphere and the seamless organization of your stay. Your kind words are a great encouragement to the entire team and inspire us to continue creating thoughtful and memorable experiences for our guests. Thank you once again for choosing Pullman Maldives Maamutaa and for being a valued ALL Accor Classic member. We truly appreciate your kind recommendation and would be delighted to welcome you back to our little slice of paradise for another wonderful island escape. Warm regards, Manashi Priya Borah Guest Experience Manager

Dear Mr. W., Warm greetings from Pullman Maldives Maamutaa! Thank you for taking the time to share such a wonderful and detailed reflection on your stay with us. We are truly delighted to know that your week at Pullman Maldives Maamutaa was everything you had hoped for, from the seamless journey to the island and the comfort of your overwater pool villa, to our dining experiences, activities and the warm care of our Heartists. It is especially heartening to hear that you found our all-inclusive offering to be of great value and enjoyed the variety of dining and beverages throughout the resort. Your kind words about our housekeeping, watersports and sports teams (Bonny and Nicholas), outdoor cinema and the special experiences you enjoyed are deeply appreciated. We are also thrilled that your Aqua Villa experience and jet ski excursion became such memorable highlights of your stay. A special thank you for recognising Hassan. We will be delighted to share your appreciation with him, as we know how much it means to our Heartists to hear that their thoughtful and attentive care helped make a stay truly special. We also appreciate your feedback regarding the aerial yoga experience. We are sorry that the absence of our yoga instructor meant you could not enjoy an activity you had particularly been looking forward to, and we sincerely regret the disappointment this caused. Most importantly, it is wonderful to know that you felt genuinely cared for throughout your stay and that our island exceeded your expectations. Thank you once again for your kind recommendation and for being a valued ALL Accor Classic member. It was our pleasure to have you with us, and we very much look forward to welcoming you back to your little slice of paradise for another unforgettable escape. Warm regards, Manashi Priya Borah Guest Experience Manager

Dear Mr. J., Warm greetings from Pullman Maldives Maamutaa! Thank you for sharing such a detailed and wonderful reflection on your stay with us. It is a pleasure to know that you enjoyed the food, cocktails, facilities, lush surroundings, and the comfort of our Overwater Villas, as well as the seamless journey to our little slice of paradise. We are especially delighted that the underwater world added so much to your experience, with sharks, turtles, and rays making appearances right off your villa and pier. It is wonderful to hear that our Diving & Water Sports team made your experience even more enjoyable, and we will be sure to share your special appreciation with Mathis for his helpfulness, friendliness, and care. Your kind words about our Heartists across the resort are equally appreciated. Creating a warm and welcoming experience through genuine interactions is at the heart of what we strive for. We also sincerely appreciate your constructive observation regarding the distance to the house reef and drop-off. We understand that the longer swim may not be comfortable for every guest, particularly those who are less confident swimmers, and your feedback is valuable as we continue to consider ways to make our marine experiences as enjoyable and accessible as possible. Thank you once again for choosing Pullman Maldives and for your thoughtful recommendation. We hope to have the pleasure of welcoming you back for another wonderful island and underwater adventure. Warm regards, Manashi Priya Borah Guest Experience Manager

Dear Ms. D., Warm greetings from Pullman Maldives Maamutaa! Thank you for sharing such a beautiful and heartfelt reflection on your stay with us. It is a true pleasure to know that you chose our little slice of paradise to celebrate two such special occasions—your honeymoon and your birthday—and that both became memories you will cherish. Your kind words about the cleanliness of the resort, the twice-daily room service, and the thoughtful attention to detail mean a great deal to our Housekeeping team. We are equally delighted that the special room decorations helped add a little extra magic to your celebrations. A very special thank you for your beautiful recognition of Hassan. Knowing that his genuine care, thoughtful gestures, and attention to every detail made you feel truly celebrated, particularly on your birthday, is incredibly meaningful. We will be delighted to share your words with him. Your mention of his signature “Keep Shining” is such a lovely touch and perfectly captures the spirit of the experience you shared with us. 🤍 You are absolutely right—the beauty of the Maldives is extraordinary, but it is the people who bring a stay to life. Knowing that our Heartists made you feel welcomed, valued, and genuinely cared for is the greatest compliment we could receive. Thank you for allowing us to be part of your honeymoon and birthday celebrations, and for your wonderful five-star recommendation. We are already looking forward to welcoming you both back to Pullman Maldives Maamutaa, where we hope to create many more beautiful memories together. Until then, Keep Shining! 🤍🌴✨ Warm regards, Manashi Priya Borah Guest Experience Manager

Dear Mrs. D. S., Warm greetings from Pullman Maldives Maamutaa! Thank you for your heartfelt review and for choosing Pullman Maldives Maamutaa to celebrate such a special occasion. We are delighted to know that your honeymoon in our sunset-side Overwater Villa with Pool was filled with exceptional moments, from the beautifully maintained accommodation and culinary variety to the attentive service throughout your stay. We are especially pleased to hear your kind words about Hassan. His attentive and thoughtful care is a wonderful reflection of the warm island hospitality we strive to offer, and we will be delighted to share your appreciation with him. As a valued ALL Accor Classic member, your continued support means a great deal to us. It was a pleasure to be part of your honeymoon memories, and we truly look forward to welcoming you both back to your little slice of paradise for another unforgettable stay. Warmest regards, Manashi Priya Borah Guest Experience Manager

Dear Mrs. R., Warm greetings from Pullman Maldives Maamutaa! Thank you so much for sharing such a heartfelt and detailed review. It truly means a lot to us to know that Pullman Maldives made your first moments on the island so magical and that you enjoyed the beauty of the resort, our villas, cuisine, and, most importantly, the warm and genuine care of our team. We’re especially delighted to hear that your room was kept spotless throughout your stay, and that the Sunset Bar, the overwater nets, and our dining experiences became some of your favorite memories. We would also like to sincerely thank you for being a valued ALL Accor Gold member and for joining us for the special Accor evening on your arrival. We truly appreciate your loyalty and your continued trust in Accor. with regard to the room upgrade, we completely understand your disappointment. Kindly allow us to clarify that complimentary room upgrades are a benefit applicable to eligible ALL Accor bookings, subject to the applicable booking conditions. As this particular reservation was made through a travel agent, the ALL-Accor membership benefits, including the room upgrade benefit, were unfortunately not applicable to this booking. We sincerely regret any disappointment this may have caused and truly appreciate your kind understanding. We are equally grateful for your constructive feedback regarding the digital guest platform, spa experience, scheduled activities, and drone privacy. Your observations are very valuable, and we will certainly share them with the respective teams for their review and consideration. Despite these few areas of disappointment, it is wonderful to know that the beauty of the island, the exceptional service, wonderful food, and memories created with us made your holiday truly special. Thank you once again for recommending Pullman Maldives. We would be delighted to welcome you and Mr. R. back for another magical island escape. Warm regards, Manashi Priya Borah Guest Experience Manager

Dear Mrs. C., Warm greetings from Pullman Maldives Maamutaa! Thank you so much for sharing your lovely feedback! We’re delighted to know that you enjoyed a truly relaxing holiday with us and experienced the warm and courteous service of our team. We also appreciate you sharing your feedback regarding the ocean ladder, and we will certainly take note of this to enhance the experience for all our guests. It is our pleasure to have you as a valued ALL Accor Classic member, and we sincerely thank you for choosing Pullman Maldives Maamutaa. We hope to welcome you back for another peaceful and memorable island escape very soon! Warm regards, Manashi Priya Borah Guest Experience Manager

Dear Mr. L., Warm greetings from Pullman Maldives Maamutaa! Thank you so much for sharing your feedback with us. We are delighted to know that you had an awesome stay and that you enjoyed our All-Inclusive experience. It is also wonderful to hear that you had the pleasure of meeting Alex and enjoyed sharing experiences together. We are sorry, however, that you were unable to use WhatsApp during your stay and had to call the Front Desk for requests such as buggy rides. We completely understand how convenient it is to have a quick and easy way to reach the team, especially while enjoying your time on the island. Your feedback is greatly appreciated and will be shared with the relevant team as we continue to look for ways to make communication and service requests as seamless as possible for our guests. Most importantly, thank you for being a valued ALL Accor Classic member. We truly appreciate your loyalty and are very happy that you chose to spend your time with us. We hope to have the pleasure of welcoming you back to Pullman Maldives and making your next stay even smoother and more memorable. Warmest regards, Manashi Priya Borah Guest Experience Manager

Dear Mrs. D., Warm greetings from Pullman Maldives Maamutaa! Thank you so much for your wonderful review and for sharing such heartfelt feedback about your stay with us. It is truly delightful to know that from the moment you stepped aboard the speedboat until your departure, you felt welcomed, valued and genuinely cared for. We are thrilled that you enjoyed the exceptional dining experiences, particularly our buffet, Phat Chameleon, The Hub and Sunset Bar, as well as your fishing experience. Your kind words about the smiles and warmth of our entire team, including our gardeners and colleagues behind the scenes, mean a great deal to us. We are also delighted that the cake delivery added a special touch to your celebration. As a valued ALL Accor Gold member, we sincerely appreciate your loyalty to Accor. We regret that the associated Gold member benefits, including the opportunity for a room upgrade, could not be extended during this stay. As your reservation was made through Luxury Escapes, it was unfortunately not eligible for ALL Accor member benefits under the terms of the programme. We truly appreciate your understanding. Most importantly, it is wonderful to hear that you are planning to return. We cannot wait to welcome you back to Pullman Maldives Maamutaa for another memorable island escape. Warm regards, Manashi Priya Borah Guest Experience Manager

Dear Ms. S., Warm greetings from Pullman Maldives Maamutaa! Thank you so much for sharing such a wonderful and heartfelt review of your stay with us. It truly means a great deal to know that you had such an incredible holiday and that the warmth, attentiveness, and genuine care of our team helped make your experience so memorable. We are especially grateful that you took the time to highlight Elma. Your words about her going above and beyond, from arranging the birthday cake and card to singing for you, are incredibly touching. We will be delighted to share your appreciation with her, as recognition like this is a wonderful encouragement for her and the entire team. We are equally happy to hear your kind words about Nimasha (our cute “Nemo”) at Sol Rising. Her constant smile, wonderful energy, and thoughtful service clearly left a lasting impression on you. It is lovely to know that these little moments of genuine hospitality made such a big difference to your stay. Thank you once again for recognizing both of these wonderful ladies and for noticing the little details that our team puts so much heart into. We hope to have the pleasure of welcoming you back to Pullman Maldives Maamutaa for another unforgettable holiday very soon. 🌴💙 Warmest regards, Manashi Priya Borah Guest Experience Manager

Dear Mr. D., Warm greetings from Pullman Maldives Maamutaa! Thank you so much for sharing your wonderful feedback and for being a valued ALL Accor Classic member. It truly warms our hearts to know that you enjoyed your time in our little island paradise, from the comfort of your Ocean Pool Villa and its beautiful outdoor bathroom to the facilities and genuine hospitality of our team. We are especially touched by your thoughtful gesture of collecting plastic waste during your beach walks. Your care for our island and the environment is deeply appreciated and beautifully reflects the spirit of keeping our paradise pristine. Thank you also for your valuable suggestion regarding additional waste stations. We will certainly share this with our team as we continue to enhance our sustainability efforts and make it easier for our guests to contribute. It was our absolute pleasure to have you with us, and we sincerely hope to welcome you and your loved ones back to Pullman Maldives Maamutaa for another truly memorable island escape. 🌴💙 Warm regards, Manashi Priya Borah Guest Experience Manager

Dear Mr. W., Warm greetings from Pullman Maldives Maamutaa! Thank you for sharing your feedback with us, and for being a valued ALL Accor Gold member. We truly appreciate your loyalty and are grateful for the opportunity to address your concerns. We are pleased to know that Arun made a positive impression during your stay. We will be sure to share your kind mention with him and the team. At the same time, we sincerely apologize for the disappointments you experienced. We understand your concern regarding the cheese platter and the limited availability of avocado, and we regret that these aspects did not meet your expectations. We have also noted your feedback regarding the broken blender at Sunset Bar and the need for a suitable backup to avoid service disruptions. Most importantly, we are sorry to hear about your interaction with one of our reception colleagues. This is certainly not the level of warmth and hospitality we strive to provide, and your feedback will be addressed with the team. Thank you once again for your valuable comments. We hope to have the opportunity to welcome you back and provide you with a smoother and more enjoyable experience that reflects the standards we aim to deliver. Warm regards, Manashi Priya Borah Guest Experience Manager

Dear Mr. S., Warm greetings from Pullman Maldives Maamutaa! Thank you for sharing your wonderful feedback and for being a valued ALL Accor Classic member. We are delighted to know that you enjoyed our first-class accommodation, excellent cuisine, seamless airport arrangements, and, above all, the exceptional hospitality of our Heartists. It is particularly rewarding to hear that every member of our team contributed positively to your experience. Your generous recognition is a wonderful encouragement to everyone at Pullman Maldives Maamutaa. We also sincerely appreciate your feedback regarding the limited daytime and evening entertainment and the quieter atmosphere at our bars. While our tranquil island setting is cherished by many of our guests, we understand that you were looking for a livelier experience and will certainly share your comments with our Entertainment and F&B teams as we continue to enhance our offerings. Thank you once again for choosing Pullman Maldives Maamutaa. We hope to have the pleasure of welcoming you back to our little slice of paradise for another exceptional stay. Warmest regards, Manashi Priya Borah Guest Experience Manager

Dear Ms. H., Warm greetings from Pullman Maldives Maamutaa! Thank you for sharing your wonderful feedback and for being a valued ALL Accor Classic member. We are delighted to know that you enjoyed the food, service, facilities, and beautiful location of our little slice of paradise. It is especially heartwarming to hear your kind words about Shanti. We will certainly share your appreciation with her, as recognition such as yours means a great deal to our team. We look forward to welcoming you back for another amazing island escape. Warm regards, Manashi Priya Borah Guest Experience Manager

Dear Mr. D., Warm greetings from Pullman Maldives Maamutaa! Thank you for your wonderful feedback and for your kind words about Pullman Maldives. We are delighted to know that you enjoyed the resort, your villa, our All-Inclusive experience, and especially the attentive service from Elma and Nimo. We will be sure to share your appreciation with them. It is also a pleasure to welcome you as a valued ALL Accor Gold member, and we sincerely thank you for choosing to stay with us. We are particularly grateful for your support of our sustainability efforts through the Skip the Clean initiative. Thank you for choosing to save water while also contributing towards a greener planet through your stay with us. Your thoughtful choice truly makes a difference. We look forward to welcoming you back to Pullman Maldives for another exceptional experience. Warm regards, Manashi Priya Borah Guest Experience Manager

Dear Mr. L., Warm greetings from Pullman Maldives Maamutaa! Thank you for sharing such wonderful feedback with us. We are delighted to know that we exceeded your expectations and that you enjoyed the beautiful surroundings, outstanding cuisine, and attentive service throughout your stay. It is especially heartening to hear your kind words about our team and the care extended to you. We will be delighted to share your special appreciation with Nawaz, whose warm welcome and genuine hospitality clearly made your dining experiences even more memorable. As a valued ALL Accor Gold member, we sincerely appreciate your continued loyalty and are grateful that you chose to spend your time with us. We look forward to welcoming you back to your island home for another exceptional experience. Warm regards, Manashi Priya Borah Guest Experience Manager