ibis Barranquilla 3 stars

Customer review rating (ALL Rating) 4.5/5 1,898 reviews

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Description

Hotel extras

  • Children up to 12 years stay free with parents

  • A 29-minute drive to Paseo Bolivar

  • 5 minutes from the Brussels the Diamond event center

  • 41 minutes by car from Barranquilla Transport Terminal

Our accommodation(s)

Hotel location

ibis Barranquilla

Calle 86 No 50 66
80001 BARRANQUILLA
Colombia

GPS:11.005695, -74.820302

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN

Non contractual photo

Offering innovative and varied cuisine to satisfy all your cravings, whether it be for something sweet, savory...or both!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,898 reviews

TripAdvisor Rating  4.0/5  71 reviews

Lack of training of front desk team.

Customer review rating 0.5/5

Marcela S. M. Business - Confirmed reviews ALL

After multiple times in this hotel unfortunately this was my last time as I experienced a really bad situation with front desk team on my arrival with very conflicted info for guest with double citizenship after multiple explanations her response was to make me pay taxes despite not living in Colombia and providing all the documentation required front desk staff response was “ it’s not my problem it’s hotel policy” even for foreigners when they with taxes exemption for foreigners in the country leads than 30d! I was only in Colombia for business for 3d and this staff member made me pay taxes. Her lack of knowledge and training was very evident and very embarrassing as she was asking my foreign colleagues to provide info a a Colombian. Definitely a very incompetent employee from this hotel. I will not trust this place in the future.

Estimada MARCELA DEL PILAR S., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Barranquilla. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo.

Very good Hotel

Customer review rating 4.5/5

Alejandro Business - Confirmed reviews ALL

Very good, comfortable, clean hotel.

Dear ALEJANDRO M., We very much appreciate your comments regarding your stay at the ibis Barranquilla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location!

Customer review rating 4.0/5

Jose A. Friends - Confirmed reviews ALL

Great location on the north side of Barranquilla. Walking distance to Viva Mall, restaurants, and bars. Breakfast was good. Just wish protein (eggs) were openly available. The waiter would take an order for them. Not sure if repeating eggs is an option.

Dear JOSE a. G., We very much appreciate your comments regarding your stay at the ibis Barranquilla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excelent service

Customer review rating 5.0/5

Jeison M. Business - Confirmed reviews ALL

Everything was great

Dear JEISON ANDREY M. ZAMBRANO, We very much appreciate your comments regarding your stay at the ibis Barranquilla. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excelente hotel

Customer review rating 4.5/5

José M. H. P. Families - Confirmed reviews ALL

Estancia satisfactoria

Dear Jose Maria Hernandez P., We very much appreciate your comments regarding your stay at the ibis Barranquilla. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 469 reviews 8.6/10 Location
  • 717 reviews 5.2/10 Room
  • 852 reviews 8/10 Service
  • 12 reviews 3.3/10 WiFi
  • 323 reviews 7.2/10 Breakfast
  • 240 reviews 6.9/10 Cleanliness
  • 119 reviews 7.6/10 Vibe
  • 11 reviews 0/10 Pool

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