Mercure Penrith

Mercure Penrith 4 stars

Customer review rating (ALL Rating) 4.5/5 1,435 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Enjoy Nightlife & Theatres

  • Abundance of Adventure Attractions

  • Adjoining Conference Centre

  • Near Speciality shopping

  • Walk to Restaurants and Bars

Hotel location

Mercure Penrith

Panther Place
2750 PENRITH
Australia

  • By plane

    SYDNEY AIRPORT At 85km / 52 miles

  • By train

    PENRITH RAILWAY At 3km / 2 miles

GPS:-33.760686, 150.684056

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

BAR

The Lobby Bar offers a wide selection of local wines, beers and cocktails. The perfect place to have a drink and light snacks with friends, family and colleagues.

Our accommodation(s)

Our guest reviews

Our guest reviews for
Mercure Penrith

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,435 reviews

TripAdvisor Rating  4.0/5  166 reviews

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Was good for what we were there for

Brilliant Stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

I and my husband are regular visitors to the Mercure in Penrith NSW and as always our latest stay was extremely enjoyable.

Pleasant stay

Customer review rating 4.5/5

Coralie C. Solo - Confirmed reviews ALL

Very pleasant hotel, lovely views towards the Blue Mountains. Good sized, well appointed rooms. Friendly, helpful staff

Great Stay

Customer review rating 5.0/5

Samantha A. Couples - Confirmed reviews ALL

Great stay, wonderful helpful staff and close to everything. Will definitely be back 10/10.

All good, fine

Customer review rating 4.0/5

David Business - Confirmed reviews ALL

Asked to join Panthers Leagues club so I could use facilities there to eat. $5 cost was good, ensuing process was too long and I could have walked straight into the club anyway. Second, my room (329) was too close to the lift and the constant noise (lift up and down) was annoying although I managed to sleep through it eventually and have requested a further room for next stay. You must have known this!!! Overall though, comfortable, friendly and helpful staff; especially when I dropped my coffee all over the floor! Thanks

Awesome rooms / location

Customer review rating 5.0/5

Brendan Families - Confirmed reviews ALL

Very good service and a very neat and tidy room 10/10

Good stay.

Customer review rating 5.0/5

Steve M. Business - Confirmed reviews ALL

No issues, room was good and enjoyed staying there.

Ok L. expensive for what it is

Customer review rating 3.0/5

Mark Business - Confirmed reviews ALL

Ac doesn’t work Fridge is small and impractical No windows that open

Just easy

Customer review rating 4.0/5

Gai J. Families - Confirmed reviews ALL

Rooms comfortable, easy access to club, clean, staff helpful

Great location clean rooms

Customer review rating 2.5/5

Paul M. Business - Confirmed reviews ALL

Stayed in 403, had drills going in Maitanence of the lift in the afternoons and from 715am in the mornings. The noise made making work calls from the room a definite no which was disappointing. Always great staff and clean rooms

Great location

Customer review rating 4.5/5

Cheryl Families - Confirmed reviews ALL

One night to attend family function great service and facilities

Ease of check-in and check-out

Customer review rating 4.5/5

Rod Couples - Confirmed reviews ALL

The access from the hotel to Penrith Panthers is great.

Looked after

Customer review rating 4.0/5

Mark Business - Confirmed reviews ALL

Good

Great location,

Customer review rating 4.5/5

Trevor N. Couples - Confirmed reviews ALL

Friendly helpful staff Nice room, clean well presented

Good location

Customer review rating 2.5/5

Jayson B. Business - Confirmed reviews ALL

Good service, room smelled of damp. Like wet carpet…

Satisfied

TripAdvisor rating 5.0/5

philclowry TripAdvisor review

Very enjoyable time with great friendly staff and service from both the day and afternoon staff. Room was clean and tidy. Staff where so helpful and friendly to our two little kids. Will definitely go back in the future.

NEEDS URGENT MAINTENANCE

TripAdvisor rating 3.0/5

serialholidaymaker27 TripAdvisor review

Staff at this hotel are fabulous! Unfortunately we were on the lower floor that requires urgent attention. The smell of mould is pungent, and the ceiling in the hallway is severely water stained. I understand there had been huge rainfall in the weeks preceding our stay, but the lower floor should have been closed. The stench was disgusting.

A Very Pleasant Stay at the Mercure Penrith

TripAdvisor rating 5.0/5

crowdywendy TripAdvisor review

We recently enjoyed a very pleasant and comfortable stay at the Mercure Penrith. Our spacious room was well furnished with generous inclusions such as sufficient comfortable chairs and tables, safe, hair dryer, ironing board etc. Staff was professional and friendly. The service was excellent. And the promise of a complimentary drink for the two of us was provided with no issues.

Dear Crowdywendy, Thank you for taking the time to post a review and share your recent experience. I am pleased to read that you had a wonderful time and found the hotel comfortable and the team friendly. I will be sure to share your comments with them and we hope to welcome you back again in the future. Regards, Andrew H, GM.

Great Hotel and wonderful Staff

TripAdvisor rating 5.0/5

Paul K TripAdvisor review

The team at Penrith Mercure are very courteous and helpful room and hotel appear to have been recently upgraded and i thought the priority parking for regular guests is most innovative. We had breakfast in the room and the meals were on time and most enjoyable

Dear Paul K, Thank you for taking the time to post a review following your recent stay. I am pleased to read that you had an enjoyable time and found the hotel to your liking and the team helpful. It is so pleasing to read guest reviews as we recover from the past couple of years and certainly hope to have the opportunity to welcome you back again in the future. ' Regards, Andrew H, GM.

Bathroom light

TripAdvisor rating 4.0/5

Naomi V TripAdvisor review

Irritating high pitch noise coming from the bathroom mirror light all night... no sleep for me as I had to leave the light on for the kids. Usually a 10/10 place to stay. Staff didn't seem too phased when I mentioned it on check out

Dear Naomi V, Thank you for taking the time to post a review and share your recent experience. Please accept my apologies for the problem you had with the light fitting I will certainly follow this up with Maintenance to have repaired. I hope this will not deter you from choosing to stay with us again in the future. Regards, Andrew H, GM.

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