Novotel Hefei Sunac

Customer review rating (ALL Rating) 3.7/5 48 reviews

Hotel extras

Novotel Hefei Sunac Located 20 minute to Hefei south railway station, with private balconies and a restaurant and bar to provide a memorable experience. It also has landscaped gardens and a private beach. Perfect for business and leisure travellers.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

Novotel Hefei Sunac

Hefei City, Anhui Province, Sunac Resort, Baohe District, No. 300 Wannianbu Road
230000 HEFEI
China

GPS:31.701497, 117.3075243

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

FOOD EXCHANGE RESTAURANT

A fun and friendly All Day Dining restaurant with a large outdoor terrace. It features Asian and Western cuisine with interactive live cooking stations. Perfect for family gatherings and business meetings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  48 reviews

TripAdvisor Rating  5.0/5  54 reviews

体验好

TripAdvisor rating 5.0/5

Anonymous TripAdvisor review

前台人员服务态度热情,门口人员扫码测温,管理严格值得点赞👍🏻让我们在疫情期间有安全感。酒店周围环境好,后面的后花园很漂亮。距离融创茂也很近

前台服务热情

TripAdvisor rating 5.0/5

Anonymous TripAdvisor review

前台服务很热情,由于不是合肥本地的人,办理入住的时候前台小姑娘一直在跟我介绍附近好吃的好玩的早上起来看到湖景,这么美的景色整个人的心情简直不要太好!房间的洗发水用完了,打电话问前台要的,过了一会客房大姐就把需要的东西带来了,服务真的特别nice,特别有礼貌,效率特别高~总之这家酒店很值得推荐来~

Good stay

TripAdvisor rating 5.0/5

YaoTW Solo travel - TripAdvisor review

The hotel business seems not well, only few people there. Room is just ok, smaller than a holiday in express. The restaurant is good, Ms. Ann (restaurant manager?) is impressive, seems she is the only one there knowing how to running a restaurant.

Dear Guest, Thank you very much for choosing Novotel Sunac Hefei hotel and sharing the experience with us. We are very sorry to have failed to meet your expectations. Please allow me to express my sincerest apologies. Your feedback is very valuable to us. I will share your feedback with our management team. We have been working to provide guests with comfortable and high-quality experience. I'm sure your feedback will be a great inspiration to our employees. Thank you again for sharing your experience with us, looking forward to welcome you again to Novotel Sunac Hefei. Sincerely, General Manager Novotel Sunac Hefei

well located

Customer review rating 5.0/5

Zhoucheng Families - Confirmed reviews ALL

enjoy it.

One of the best landscapes which I ever seen

TripAdvisor rating 4.0/5

230navidg Business - TripAdvisor review

Most of the time, paying more for sea view or lake view is wasting money but for this hotel was saving the minutes of life. Very nice landscape, unbelievable road for walking, beside of a big mall with most of necessities and nice rooms all made my business trip as fantastic trip. By the way, the English level of almost all the staff are soooooo poor ( Just as an example 30minutes just passed thru phone and almost 10 minutes at reception to ask for a normal pressing my suit but no results) and breakfast for non-Chinese items were almost nothing. I'm sure for next visit even, this hotel would be my 1st choice.

Dear Guest, Thank you very much for choosing Novotel Hefei Wanda hotel and sharing the experience with us. We are very sorry to have failed to meet your expectations. Please allow me to express my sincerest apologies. Your feedback is very valuable to us. I will share your feedback with our management team. As for the English Level of the staff and breakfast issues you mentioned, the relevant departments will make action plans and pay more attention to them in the following work. At the same time strengthen the staff training in order to offer a perfect stay experience to our guests. Thank you again for sharing your experience, and we hope to have the opportunity to offer you better experience in the near future. Sincerely, General Manager Novotel Hefei Wanda

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Other web-users rate our hotel

  • 595 reviews 9.7/10 Location
  • 1,157 reviews 8.8/10 Room
  • 1,149 reviews 8.9/10 Service
  • 11 reviews 8.9/10 WiFi
  • 758 reviews 9.3/10 Amenities
  • 694 reviews 9.7/10 Vibe
  • 495 reviews 8.7/10 Breakfast
  • 419 reviews 9.2/10 Cleanliness

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