Novotel Hefei Sunac

Customer review rating (ALL Rating) 3.8/5 45 reviews

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Description

ALLSAFE approved hotel

Hotel extras

Novotel Hefei Sunac Located 20 minute to Hefei south railway station, with private balconies and a restaurant and bar to provide a memorable experience. It also has landscaped gardens . Perfect for business and leisure travellers.

Our accommodation(s)

Hotel location

Novotel Hefei Sunac

Hefei City, Anhui Province, Sunac Resort, Baohe District, No. 300 Wannianbu Road
230000 HEFEI
China

GPS:31.701497, 117.3075243

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

FOOD EXCHANGE RESTAURANT

A fun and friendly All Day Dining restaurant with a large outdoor terrace. It features Asian and Western cuisine with interactive live cooking stations. Perfect for family gatherings and business meetings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  45 reviews

TripAdvisor Rating  5.0/5  56 reviews

性价比超高

TripAdvisor rating 5.0/5

Anonymous TripAdvisor review

来合肥看音乐节,定了位于融创度假区的这家诺富特酒店,虽然价格是白菜,但服务真的是可圈可点,前厅陈经理带领着整个前厅部为客人提供最好的服务,值班经理姚先生也非常热情,还有西餐厅的Anne,还有为我的房间来修理台灯的于师傅,他们的服务都特别好,以后来合肥还住这家。

这是一家有温度的酒店

TripAdvisor rating 5.0/5

Anonymous TripAdvisor review

300出头的价格,这样水准的房间,夫复何求啊,六年前来过,把铂尔曼、诺富特、美居都住了一遍,后来发现论初入方便、性价比,诺富特首当其冲,所以这次也定了诺富特,前厅经理Gavin,值班经理Lexo,客房服务大姐,工程部于大叔,餐厅Anne,他们的服务都给我们全家留下了美好的印象。

good experience

Customer review rating 5.0/5

S. B. Business - Confirmed reviews ALL

the reception say hello with polite, and upgrade my room to a good view side.

Good stay

TripAdvisor rating 5.0/5

YaoTW Solo travel - TripAdvisor review

The hotel business seems not well, only few people there. Room is just ok, smaller than a holiday in express. The restaurant is good, Ms. Ann (restaurant manager?) is impressive, seems she is the only one there knowing how to running a restaurant.

Dear Guest, Thank you very much for choosing Novotel Sunac Hefei hotel and sharing the experience with us. We are very sorry to have failed to meet your expectations. Please allow me to express my sincerest apologies. Your feedback is very valuable to us. I will share your feedback with our management team. We have been working to provide guests with comfortable and high-quality experience. I'm sure your feedback will be a great inspiration to our employees. Thank you again for sharing your experience with us, looking forward to welcome you again to Novotel Sunac Hefei. Sincerely, General Manager Novotel Sunac Hefei

One of the best landscapes which I ever seen

TripAdvisor rating 4.0/5

230navidg Business - TripAdvisor review

Most of the time, paying more for sea view or lake view is wasting money but for this hotel was saving the minutes of life. Very nice landscape, unbelievable road for walking, beside of a big mall with most of necessities and nice rooms all made my business trip as fantastic trip. By the way, the English level of almost all the staff are soooooo poor ( Just as an example 30minutes just passed thru phone and almost 10 minutes at reception to ask for a normal pressing my suit but no results) and breakfast for non-Chinese items were almost nothing. I'm sure for next visit even, this hotel would be my 1st choice.

Dear Guest, Thank you very much for choosing Novotel Hefei Wanda hotel and sharing the experience with us. We are very sorry to have failed to meet your expectations. Please allow me to express my sincerest apologies. Your feedback is very valuable to us. I will share your feedback with our management team. As for the English Level of the staff and breakfast issues you mentioned, the relevant departments will make action plans and pay more attention to them in the following work. At the same time strengthen the staff training in order to offer a perfect stay experience to our guests. Thank you again for sharing your experience, and we hope to have the opportunity to offer you better experience in the near future. Sincerely, General Manager Novotel Hefei Wanda

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Other web-users rate our hotel

  • 536 reviews 9.6/10 Location
  • 892 reviews 8.1/10 Room
  • 1,268 reviews 9/10 Service
  • 5 reviews 10/10 WiFi
  • 592 reviews 9.4/10 Vibe
  • 433 reviews 9.1/10 Cleanliness
  • 275 reviews 8.5/10 Breakfast
  • 259 reviews 9.6/10 Value

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