Mercure Bridgwater Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 737 reviews

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Mercure Bridgwater Hotel - Image 1
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Mercure Bridgwater Hotel - Image 4
56 66 Eastover, TA6 5AR BRIDGWATER, United Kingdom

Description

Hotel extras

  • On site parking available (bookings not required, chargeable £10 per night)

  • On-site Marco Pierre White Steakhouse restaurant

  • Two meeting rooms which accommodate up to 40 people

  • Pets welcome in our Superior King and Twin Rooms only, £15 per pet, per night.

  • Electric car charging available 4 x 22w chargers and 1 x 50w charger

Our accommodation(s)

Hotel location

Mercure Bridgwater Hotel

56 66 Eastover
TA6 5AR BRIDGWATER
United Kingdom

GPS:51.128882, -2.997712

Telephone
Fax +44000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MARCO PIERRE WHITE STEAKHOUSE

The menu is exclusively curated by Marco himself and features timeless English and French classics, alongside signature steaks and a comprehensive drinks selection with premium cocktails. FOR THE LOVE OF FOOD Treat yourself thi

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  737 reviews

TripAdvisor Rating  4.0/5  333 reviews

Certificate of excellence 2023

terrible

Customer review rating 1.0/5

Lesley W. Couples - Confirmed reviews ALL

Lesley w. From:le… To:pr… Cc:Lesley w. Sun, 29 Sept at 17:44 Lesley w. From:le… To:de… Sun, 29 Sept at 17:33 Hi 0ur feedback is, I’m afraid-----not too good. Looking at the GOOD Side-rooms were excellent. On the poor side—we were staying 3 nights & the menu was not a la carte-but a ‘special’ menu for those on a ‘trip’/ On our first night this was fine-we enjoyed the food which was well presented with good servers. On the second night we felt very limited. As a pescatarian I was forced to have the Macaroni Cheese as a main---this was inedible---a large portion of highly baked macaroni & a salad with NO tomatoes, onions etc---just a mush of greens-totally unacceptable-the server did offer to change -but it was too late. I was no longer hungry. On the second day the ‘hot ‘breakfast was TOTALLY cold. We complained….by Day 3 this was sorted-good but nothing was done to rectify (maybe a drink with the evening meal would have shown good faith!) The room was not ‘done’ on day 2 (we were quite happy that linen was not changed for the duration of our stay-we understood). On day 3 we had had enough of the ‘trips’ menu & ate from the normal à la carte. We had to ask. We were allowed £25 each (which at the prices given allowed for no starter or dessert). We did have as an ‘extra’ garlic bread about 5 small slices for £4.50. terrible value. You will not be surprised to discover we did not enjoy the place-do not agree with the star rating-and will NOT be repeating this experience. Nor will our friends. This was a shame-the place was clean, pleasant & busy-many Europeans staying- obviously working-but terrible value & awful experience for visiting BRITS! Fortunately, we know the area well so although disappointed our visit was not ruined---although it would have been a very bad overall experience for first-timers!!! Lesley & Bob w. the Mercure BRIDGWATER HOTEL 4 Star!!!!!!!!

Dood stopover

Customer review rating 4.0/5

Stopover S. Couples - Confirmed reviews ALL

Rooms are very nice, parking easy except current road closure outside hotel makes getting into the carpark a nightmare. Hotel should notify bookings that there is a problem with access and explain best options.

Dear guest, thank you for your feedback. We appreciate your kind words about our rooms. We apologize for the inconvenience caused by the road closure, unfortunately as we are unable to tailor the confirmation email by S. date and were told that sat navs would know about it we decided not to email everyone. We have uploaded some information to our website and should the works extend we will see if there is an alternative way to make everyone aware. Sincerely Damian Kaye General Manager

Comfortable stat

Customer review rating 4.5/5

Zoë T. Couples - Confirmed reviews ALL

Great hospitality. Restaurant staff were super helpful. Very accommodating with dietary requirements. Room and en-suite were very clean and comfortable

Dear Zoë T., Thank you for your positive review! We are delighted to hear that you enjoyed your stay with us. Our team at Mercure Bridgwater Hotel always strives to provide excellent hospitality and ensure a comfortable experience for all our guests so its great to hear we were able to accommodate your dietary requests. We look forward to welcoming you back. Sincerely, Damian Kaye General Manager

Comfortable stay

Customer review rating 4.5/5

Debbie Solo - Confirmed reviews ALL

Very comfortable bed and clean room. Staff were lovely. It’s a pity the hotel did not alert me to the road closures which meant my sat nav could not direct me. An email would have been appreciated.

Dear Debbie, Thank you for your kind words about your comfortable stay. We apologize for not alerting you about the road closures, we have a flash message on our website but it's not possible to tailor email depending on arrival date so didn't want to confuse all those making reservations for a later date as we were told that sat navs should be aware of the closure and re-route accordingly so sorry if this wasn't the case. I hope your arrival didn't detract too much from your stay and we hope to welcome you back soon. Sincerely, Damian Kaye General Manager

New car trip

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Excellent room, dinner very good. Breakfast was ok as the food could have been hotter.

Dear guest, thank you for your positive review. We are delighted to hear that you enjoyed the excellent room and dinner. Your feedback regarding breakfast temperature is duly noted. We will ensure to address this issue. Sincerely, Damian Kaye General Manager

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Other web-users rate our hotel

  • 275 reviews 7.6/10 Location
  • 649 reviews 8.2/10 Room
  • 578 reviews 8.2/10 Service
  • 8 reviews 5.6/10 WiFi
  • 306 reviews 7.7/10 Cleanliness
  • 214 reviews 6.7/10 Breakfast
  • 146 reviews 5.2/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.