Dear Guest, Thank you very much for your wonderful review and for your excellent rating. We are delighted to hear that you enjoyed your stay and appreciated the convenient location, comfortable and well-equipped room, and our breakfast. It is especially lovely to read your kind words about both our breakfast and reception teams. We will be very happy to share your compliments with our colleagues, as recognition from our guests is always greatly appreciated. We hope to have the pleasure of welcoming you back to Mercure Amsterdam Sloterdijk Station in the future. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you for taking the time to share your review following your recent stay with us. We are delighted to hear that you had a comfortable stay and found our hotel perfectly located for exploring Amsterdam. It is wonderful to receive such high ratings across all areas, including our team, accommodation, cleanliness, and value for money. Thank you for your high recommendation, and we look forward to welcoming you back to Mercure Amsterdam Sloterdijk Station on your next visit to the city! Warm regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Chantal L., Thank you for your positive feedback regarding your recent stay at our hotel. We are pleased to hear that you enjoyed your time with us. We appreciate your comments about accessibility, as guest convenience is important to us. We will certainly take your observations into consideration as we strive to enhance our guests' experiences. Kind regards, The Mercure Amsterdam Sloterdijk Station Team

Dear Nelson B., Thank you for taking the time to share your feedback regarding your recent stay at Mercure Amsterdam Sloterdijk. We appreciate both your positive remarks and the areas where you found our services lacking. We regret to hear about the challenges you faced with the construction work around the station. This can indeed impact accessibility, and we appreciate your understanding of the situation. We strive to ensure that our guests are informed about any such developments that may affect their stay. It is concerning to learn that the reception team did not meet your expectations in terms of warmth and hospitality. We believe that a friendly and welcoming atmosphere is essential for a pleasant experience, and your comments will be addressed with the team to ensure improvements. Regarding your accommodation, we sincerely apologize for the state of cleanliness you encountered. This is not reflective of our standards, and we are grateful that you brought this to our attention during your stay. Your feedback on the condition of the room will be shared with our housekeeping team to enhance our upkeep procedures. We are delighted to hear that you enjoyed the breakfast and appreciated the view, as well as the service provided by the breakfast team. It is our goal to provide a pleasant dining experience, and your kind words will certainly motivate them. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience. Kind regards, Reservations Team Mercure Amsterdam Sloterdijk

Dear Eric, Thank you for your positive feedback regarding your recent stay at Mercure Hotel Amsterdam Sloterdijk Station. We are delighted to hear that you appreciated our convenient location and the comfortable accommodations provided. It is rewarding to know that our breakfast met your expectations. We hope to welcome you back for another enjoyable stay in the future. Kind regards, Maria Reservations Department

Dear Guest, Thank you very much for sharing your excellent feedback and for your perfect rating. We are delighted to hear that you had a very comfortable stay and that you appreciated the warm welcome from our reception and restaurant teams. It is wonderful to know that you enjoyed the comfort and tranquillity of your room, as well as our extensive breakfast selection. We also appreciate your understanding regarding the temporary works in the street and are pleased that they did not affect the quality of your stay. Your kind words about our entire team are greatly appreciated and will be shared with our colleagues. Thank you for your recommendation, and we hope to have the pleasure of welcoming you and your family back to Mercure Amsterdam Sloterdijk Station in the future. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you very much for taking the time to share your detailed feedback following your 5-night stay at Mercure Amsterdam Sloterdijk Station. We are delighted to hear that you enjoyed the comfort of your room, the quiet atmosphere, the comfortable bed, and the modern and clean bathroom. We are also pleased that you found the check-in and check-out process convenient and appreciated our excellent connections to public transport for exploring Amsterdam and the surrounding areas. Regarding the restaurants nearby, we would like to mention that there are several dining options in the area, with around seven restaurants within walking distance of the hotel. We are sorry to hear that these options did not fully meet your preferences, but we appreciate your feedback. Concerning the windows, for safety reasons they are normally kept closed. However, they can be opened upon request. During your next visit, please do not hesitate to contact our front desk team, and we will be happy to assist you with your request. Thank you again for your valuable comments. We hope to have the pleasure of welcoming you back to Mercure Amsterdam Sloterdijk Station for another enjoyable stay. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you for taking the time to share your feedback. We are sorry that your arrival did not go as smoothly as expected. We understand that having to wait after a late-night journey is disappointing, especially when you had informed us in advance of your late arrival. Our night team worked to resolve the situation as quickly as possible and ensure you were accommodated comfortably. We appreciate your patience while they found the best available solution. We are pleased to read that you enjoyed the cleanliness of your room, our team's service, and our convenient location close to the station. Your feedback regarding the arrival experience has been shared internally as we continue to improve our procedures for late-night arrivals. We hope to have the opportunity to welcome you again and provide you with an even smoother experience. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk

Dear Pascal, Thank you for taking the time to share your feedback with us. We are delighted to hear that you were pleased with the welcome you received from our team and that you enjoyed your room. It is also wonderful to know that you were satisfied with the cleanliness, value for money, and your overall experience. We are, however, sorry to learn that noise from other guests affected your stay. We understand how important a peaceful environment is for a good night's rest. Please don't hesitate to contact our Front Office team during your stay if you experience any disturbances. Our team is available 24/7 and will be happy to take appropriate action whenever possible. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back to Mercure Amsterdam Sloterdijk Station in the near future. Kind regards, Rister González Esquivel Front Office Manager Mercure Amsterdam Sloterdijk Station

Dear Tiffany P., Thank you very much for sharing your wonderful feedback with us. We are delighted to hear that our location suited your business trip so well, and that being close to both your workplace and public transport made your stay more convenient. It is also great to know that you enjoyed our varied breakfast and that our team made a friendly and positive impression throughout your visit. We truly appreciate your excellent ratings across arrival, accommodation, service, and sustainability. Feedback like yours encourages our team to continue delivering a warm, welcoming, and reliable experience for all our guests. Thank you again for choosing our hotel. We hope to have the pleasure of welcoming you back on your next trip to Amsterdam. Kind regards, Elisa Canto Reservations Team Mercure Amsterdam Sloterdijk

Dear Guest, Thank you very much for your excellent review and for taking the time to share your detailed feedback. We are delighted to hear that you enjoyed our convenient location near the metro and train station, as well as the comfort, cleanliness, and design of the rooms. It is also wonderful to know that our parking facilities were useful during your stay. We appreciate your constructive comment regarding the air conditioning noise. Please be assured that we have shared your feedback with our maintenance team for review, as we are always looking for ways to improve our guests’ comfort. Thank you once again for your kind words and perfect rating. We look forward to welcoming you back to Mercure Amsterdam Sloterdijk Station in the future. Kind regards, Elisa Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you very much for sharing your kind feedback following your stay at Mercure Hotel Amsterdam Sloterdijk Station. We are delighted to hear that you enjoyed our convenient location close to the train station, as well as your comfortable room and the variety and quality of our breakfast selection. It is also wonderful to know that our team contributed positively to your experience with their friendly and welcoming service. Your positive comments are greatly appreciated and will be shared with the entire team as encouragement. We hope to have the pleasure of welcoming you back again soon. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you very much for sharing your wonderful feedback following your stay at Mercure Hotel Amsterdam Sloterdijk Station. We are delighted to hear that you enjoyed the calm atmosphere of the hotel, the comfort and cleanliness of your room, and that you especially appreciated our breakfast selection. It is also great to know that our location next to Sloterdijk Station, metro, and Flixbus connections made your travels easy and convenient. We truly appreciate your recommendation and your kind words about our team, which will be shared with great pleasure. We hope to have the opportunity to welcome you back again in the future. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you very much for sharing your kind feedback regarding your stay at Mercure Amsterdam Sloterdijk Station. We are delighted to read that you enjoyed your comfortable room, our breakfast selection, and the convenient location of the hotel next to public transport, making it easy to reach the city center. It is also wonderful to hear that our team contributed positively to your experience and that you appreciated our sustainable initiatives. Thank you once again for your lovely comments. We look forward to welcoming you back soon. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Valentin D., Thank you for your wonderful feedback regarding your recent stay at Mercure Amsterdam Sloterdijk. We are delighted to hear that you found our hotel comfortable and welcoming, and that our location, services, and breakfast met your expectations. Your kind words about our spacious rooms and the quality of service are truly appreciated, as they motivate our team to continue providing excellent hospitality. Kind regards, Reservations Team Mercure Amsterdam Sloterdijk

Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We are sorry to read that your experience did not fully meet your expectations, particularly regarding the family room configuration and comfort. For clarification, our family rooms are designed with one double bed and two single beds to accommodate families. Regarding the windows, for safety and security reasons they are not designed to be opened. However, each room is equipped with an air conditioning system that can be adjusted to provide fresh air circulation and a comfortable room temperature. Our Front Office team is available 24/7 and would have been pleased to assist you during your stay with any guidance on how to operate the system. We are very sorry that you felt your concerns were not adequately addressed at the time, as this is not the level of service we aim to provide. We will also review this internally with our team. On a positive note, we are glad to hear you appreciated the welcome and departure service from our colleague Maria. We thank you again for your comments, as they help us improve our guest experience. Kind regards, Rister González Esquivel Front Office Manager Mercure Amsterdam Sloterdijk Station

Dear Mr. C., Thank you for your positive feedback regarding your stay. We are pleased to hear that you found our staff attentive and that the location facilitated your travels. We understand that the tranquility of our area may not suit everyone, but we hope you were able to enjoy your stay regardless. We encourage you to explore dining options nearby during your next visit. Sincerely, Reservations Team Mercure Amsterdam Sloterdijk

Dear Mr. T., Thank you for sharing your feedback regarding your stay at Mercure Hotel Amsterdam Sloterdijk Station. We sincerely appreciate your kind words about our team, especially Fatwa, and are glad to hear you enjoyed the breakfast selection and other aspects of your experience. We regret that you found the value for money and ease of access areas for improvement. Your comments are valuable to us, and we will work on enhancing these aspects to provide a better experience for our guests. We hope to have the pleasure of welcoming you again in the future, and we thank you for your loyalty as an ALL member. Best wishes, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station