Dear Frederique Hua, Thank you very much for your lovely review! We’re delighted to hear that you enjoyed our convenient location, clean and spacious rooms, and the warm welcome from our team. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back on your next visit to Amsterdam! Kind Regards, Reservations Department

Dear Celine B., Thank you for taking the time to share your feedback with us. We are pleased to hear that you appreciated our convenient location, the cleanliness of our hotel, and the warm welcome from our team. Your kind words are truly appreciated. We are sorry to learn that you found the room to be smaller and less functional than expected. We understand that room size and layout may not suit everyone's preferences, and we value your comments as they help us continue to improve our guest experience. Thank you once again for your review. We hope to have the opportunity to welcome you back in the future. Kind regards, Sheroz Mehmood Front Office Agent Ibis Styles Amsterdam Central Station

Dear Sandrine, Thank you for taking the time to share your feedback. We are sorry to hear that your room did not meet your expectations. Unfortunately, on those nights the hotel was fully booked, and there were no alternative rooms available for us to offer. We sincerely regret that we were unable to provide a room change. Your feedback is important to us, and we appreciate you sharing your experience. We hope you will consider giving us another opportunity to welcome you back and provide you with a stay that better reflects the experience we strive to deliver. With kind regards, Ritch Hon Man Hotel Manager

Dear Janine, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our convenient location and found it easy to explore the city. We're sorry to learn that the room's view and limited light affected your comfort. As our room layouts and views vary, we encourage guests to contact our reception team during their stay if they have any concerns. While availability cannot always be guaranteed, we will do our best to assist with a room change or recommend a room type that better suits their preferences. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you a more comfortable stay. With kind regards, Ritch Hon Man Hotel Manager

Dear Delphine, Thank you for your review. We are delighted to hear that you appreciated our convenient location near the train station. We hope this made your travels easier and more enjoyable. We look forward to welcoming you again in the future. With kind regards, Ritch Hon Man Hotel Manager

Dear Fanny, Thank you very much for your wonderful review and for sharing your experience with us. We are delighted to hear that you enjoyed our central location and found it convenient to be just steps away from the train station, shops, bars, and restaurants. It is also great to know that we were able to accommodate you with an early check-in and that our luggage storage service helped make your visit even more comfortable. We truly appreciate your kind words about the cleanliness and comfort of the room, as well as the friendliness and helpfulness of our team. Your compliments will be shared with our staff, who will be pleased to know they contributed positively to your stay. Thank you as well for your feedback regarding the pillows. We understand that pillow preferences vary from guest to guest, and we appreciate you bringing this to our attention. We are especially pleased to hear that you would gladly return. Thank you once again for your generous feedback, and we look forward to welcoming you back on your next visit to Amsterdam. With kind regards, Ritch Hon Man Hotel Manager

Dear Patrick, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our hotel’s location. We are sorry to learn that your experience with breakfast did not meet your expectations. Your comments regarding food quality have been shared with our team for careful review. Regarding pricing, our rates are in line with those of other properties of a similar standard and location in the area, reflecting both the central setting and the services provided. We do, however, understand that perceptions of value can differ, and we appreciate you sharing your view. Thank you again for your feedback. We hope to have the opportunity to welcome you back in the future and provide an improved experience. With kind regards, Ritch Hon Man Hotel Manager

Dear Joel, Thank you for your kind review. We're delighted to hear that you had a very good stay and enjoyed our convenient location. It's especially rewarding to know that our team provided friendly and efficient service. We truly appreciate your feedback and look forward to welcoming you back on your next visit. With kind regards, Ritch Hon Man Hotel Manager

Dear Bernard, Thank you for your kind review. We are delighted to hear that you found our reception team welcoming and your room comfortable. We appreciate your positive feedback and hope to welcome you back again soon. With kind regards, Ritch Hon Man Hotel Manager

Dear Laurent M., Thank you very much for your lovely review. We are delighted to hear that you enjoyed our central location in the historic district, found your room comfortable, and experienced welcoming service from our staff. Creating a pleasant and comfortable stay for our guests is always our priority, so your kind words truly mean a lot to us. We sincerely appreciate your feedback and hope to have the pleasure of welcoming you back again in the near future. Kind regards, Sheroz Mehmood Front Office Agent Ibis Styles Amsterdam Central Station

Dear Jean, Thank you very much for your kind review! We’re so pleased to hear that you had a very pleasant stay and enjoyed our well-located hotel. It’s also wonderful to know you felt warmly welcomed upon arrival and found our luggage storage service convenient. We truly appreciate your feedback and hope to have the pleasure of welcoming you back again in the future! With kind regards, Ritch Hon Man Hotel Manager

Dear Joseph, Thank you very much for your kind review! We’re delighted to hear that you had a very pleasant stay and that our staff made a positive impression with their attentive service. We’re sorry to hear that your room on the first floor was affected by noise and that the lack of shutters impacted your comfort. Your feedback is very valuable and will be shared with our team as we continuously look for ways to improve the guest experience. We truly appreciate you taking the time to share your thoughts and hope to welcome you back again for an even more comfortable stay in the future! With kind regards, Ritch Hon Man Hotel Manager

Dear Didier, Thank you very much for your lovely review! We’re delighted to hear you enjoyed our convenient location near the train station, as well as the friendliness of our staff. It’s great to know you were comfortable in your room and appreciated the bedding, and that the breakfast met your expectations. Your kind feedback means a lot to us, and we truly appreciate you taking the time to share your experience. We hope to have the pleasure of welcoming you back again soon! With kind regards, Ritch Hon Man Hotel Manager

Dear Christophe, Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciated our convenient location near the central train station and close to the main tourist attractions, as well as the comfort and functionality of the rooms. We also sincerely appreciate your comments regarding the reception experience. Providing warm and welcoming service is very important to us, and we regret if this was not fully reflected during your stay. Your feedback will certainly be shared with our team as we continuously work to improve the guest experience. We hope to have the opportunity to welcome you again in the future and provide an even better stay. With kind regards, Ritch Hon Man Hotel Manager

Dear Donouau, Thank you for your kind review. We’re delighted to hear that you enjoyed our excellent breakfast and found the room functional and comfortable for your stay. We truly appreciate your feedback and hope to have the pleasure of welcoming you back again soon. With kind regards, Ritch Hon Man Hotel Manager

Dear Sophie R., Thank you for taking the time to share your detailed feedback. We’re delighted to hear that you appreciated our convenient location, with easy access to the train station, tram connections, and nearby attractions such as Dam Square. It’s also wonderful to know that you enjoyed our varied breakfast offering and found our team to be friendly and welcoming. At the same time, we truly appreciate you highlighting the noise from the surrounding bars and restaurants. As we are located in a lively area, this can occasionally affect the evening atmosphere. Please know that we are continuously looking into ways to improve our guests’ comfort, and your feedback is very valuable in this regard. Thank you again for your kind comments and constructive observations. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Warm regards, Sheroz Mehmood Front Office Agent Ibis Styles Amsterdam Centraal Station

Dear Marlene L. G., Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciated our central location and found our breakfast colleague to be pleasant and helpful. At the same time, we’re sorry to learn that the noise from the street affected your stay and led to uncomfortable nights. Please note that we would have been more than happy to assist you during your stay—whether by offering an alternative room or exploring other options—had we been made aware of the issue at the time. Our team is always here to help ensure our guests are as comfortable as possible. We appreciate your comments and hope to have the opportunity to provide you with a more restful experience in the future. Warm regards, Sheroz Mehmood Front Office Agent Ibis Styles Amsterdam Central Station

Dear Patricia G., Thank you very much for taking the time to share your feedback. We are delighted to hear that you had an excellent stay with us and that you found your room very clean and our breakfast enjoyable. It is also wonderful to know that our friendly staff and room service helped make your experience even more pleasant. We appreciate your comment regarding the room size as well, and we are glad that overall it did not affect your comfort during your stay. Your kind words mean a lot to the entire team, and we hope to have the pleasure of welcoming you back again soon. Warm regards, Sheroz Mehmood Front Office Agent Ibis Styles Amsterdam Central Station

Dear Jean-Marie G., Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciated our location; however, we are truly sorry to learn that your experience with our reception and lobby did not meet your expectations. Please accept our sincere apologies if the welcome you received felt anything less than friendly and professional—this is certainly not the impression we strive to give. We also regret that the lobby space felt uncomfortable and that the overall experience did not reflect the value you expected for the rate paid. Your comments are taken very seriously, and we will address them with our team to ensure improvements are made, particularly in terms of service and guest experience at arrival. We appreciate your honest feedback, as it helps us identify where we need to do better. We do hope you might consider giving us another opportunity in the future to provide you with a much more positive and welcoming stay. Warm regards, Sheroz Mehmood Front Office Agent Ibis Styles Amsterdam Central Station