Canal House Suites at Sofitel Legend The Grand Amsterdam 5 stars

TripAdvisor rating 4.5/5 3,830 reviews

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Oudezijds Voorburgwal 197 A, 1012 EX AMSTERDAM, Netherlands

Description

Hotel extras

  • 12 fully equipped suites with butler service

  • Canal and/or courtyard view

  • Very comfortable Sofitel MyBed bedding

  • 19 meeting rooms, including 5 listed as historical monuments

Our accommodation(s)

Hotel location

Canal House Suites at Sofitel Legend The Grand Amsterdam

Oudezijds Voorburgwal 197 A
1012 EX AMSTERDAM
Netherlands

GPS:52.371182, 4.895749

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  3,830 reviews

Certificate of excellence 2024

Excellent

TripAdvisor rating 5.0/5

Amadu J TripAdvisor review

Staying at Sofitel Legend The grand Amsterdam was an absolute delight from start to finish. The service is impeccable and the staff goes above and beyond to ensure every guest feels like royalty. The location is perfect in the heart of Amsterdam providing easy access to all the city’s main attractions.

Thank you for your excellent review! We are thrilled to hear that your stay at Sofitel Legend The Grand Amsterdam was an absolute delight from start to finish. It is wonderful to know that you found our service impeccable and that our ambassadors made you feel like royalty. We are also glad that you appreciated our perfect location in the heart of Amsterdam, making it easy to access the city's main attractions. We look forward to welcoming you back for another exceptional stay!

This hotel is wonderful!

TripAdvisor rating 5.0/5

Cynthia W TripAdvisor review

Hotel is beautiful, food was delicious, breakfast was really wonderful, too. I think it's the nicest staff we have ever encountered while traveling. Loved our room, it had every convenience. And after hectic days spent in Amsterdam, it was so nice to walk into the calm, luxurious atmosphere of this hotel. Very well located in the city. I have to reemphasize - the staff here was so excellent in every way. We were very happy with our decision (encouraged by our travel agent) to stay here. You won't be disappointed!

Thank you so much for your wonderful review regarding your recent stay at Sofitel Legend The Grand Amsterdam! We are thrilled to hear that you enjoyed your stay with us. It is great to know that you found our hotel beautiful, the food delicious, and the breakfast wonderful. We are especially delighted that our ambassadors made such a positive impression on you. Providing excellent service is our top priority, and it is rewarding to hear that we succeeded in making your stay memorable. We are also glad that you found your room convenient and enjoyed the calm, luxurious atmosphere after your days exploring Amsterdam. Our central location is indeed one of our many strengths, and we are happy it added to your experience. Thank you again for choosing to stay with us and for your kind words. We look forward to welcoming you back on your next visit to the city!

Great stay

TripAdvisor rating 5.0/5

chazzymom Friends getaway - TripAdvisor review

We were very happy with our stay at the Sofitel. The service was top notch, food was delicious, excellent housekeeping and helpful concierge. Beautiful building. The only negative is that our room felt a bit dated and had a weird bathroom layout. But id stay here again in a heartbeat. Notably, last year we stayed at the Waldorf. While you can find no fault with the Waldorf, it’s twice the price. And the Sofitel was a little more “hopping” than the Waldorf which was very very quiet and mostly foreign (non American) guests. So as between the two hotels, the Sofitel is a much better value and was more accessible/ warmer than the Waldorf.

Thank you for your wonderful review. We're thrilled you enjoyed our top-notch service and delicious food. We appreciate your feedback on the room and bathroom layout and we will take this into account during the upcoming renovation. It's great to hear you found The Grand lively and welcoming. We look forward to welcoming you back on your next trip to Amsterdam.

Great location

TripAdvisor rating 4.0/5

Malishka101 Families - TripAdvisor review

We arrived around 10:30am, left our luggage and returned around 4:30-5 to pick up our keys. Butler was not available at that time and he stopped by our room an hour later to leave his business card. That was the only time we had any interaction with him. Hotel is in the central location and quiet. We booked a prestige suite and it was nice and big. A little dusty and we had to call housekeeping because curtains would not close and bathtub not draining. Even though bed had mattress topper all was old and pillows were getting flat in few hours and bed/topper was sagging and lumpy. Towels were very nice and big. We had to call to receive complimentary bottle of water daily even though we asked for it to be delivered ahead of time. Staff were very welcoming in the lobby. We tried to use jacuzzi at the pool area but it was not separated from the pool and water was cold. PS. According to previous reviews there are welcome drinks and chocolate during turned down service. We received none of that. Same as a birthday celebration that we mentioned twice.

Thank you for your comprehensive feedback regarding your recent stay with us at Sofitel Legend The Grand Amsterdam. We are delighted to hear that you appreciated the hotel's central and tranquil location, as well as the spacious prestige suite. It is also gratifying to know that you valued the large towels and found our ambassadors in the lobby to be welcoming and hospitable. We regret that you encountered some inconveniences during your stay. The limited availability of the butler, the maintenance issues in your room, and the condition of the bed and pillows are matters we will certainly address. Additionally, the temperature of the jacuzzi water and the absence of welcome drinks and birthday greetings did not meet our usual standards. Please accept our heartfelt apologies Your comments are immensely valuable to us, and we will use them to enhance our services. We sincerely hope you will grant us another opportunity in the future to provide you with an even more exceptional experience at The Grand.

Nice hotel, great service and beautifully decorated

TripAdvisor rating 5.0/5

TravelerWise Families - TripAdvisor review

Nice hotel and friendly staff. The fine dining restaurant dinner was excellent, the breakfast buffet had a good selection, although repeated everyday the same but you could always order off the menu at no additional cost. Also the bar food was very good. The only thing that was not to my liking is that the hotel is right next to a coffee shop and just like in many places in Amsterdam there is a strong smell of weed at every corner.

We sincerely value your feedback and are glad to know that you had a pleasant stay with at Sofitel Legend The Grand Amsterdam. While we are pleased to hear that you appreciated the variety and quality of our dining options, we regret that the location next to a coffee shop affected your experience. We hope to have the pleasure of hosting you again soon at The Grand.

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Other web-users rate our hotel

  • 131 reviews 9.7/10 Location
  • 131 reviews 8.6/10 Room
  • 197 reviews 9.2/10 Service
  • 61 reviews 9/10 Comfort
  • 56 reviews 9.1/10 Food
  • 56 reviews 8.5/10 Breakfast
  • 51 reviews 9/10 Amenities
  • 26 reviews 8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.