Canal House Suites at Sofitel Legend The Grand Amsterdam 5 stars

TripAdvisor rating 4.5/5 3,859 reviews

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Oudezijds Voorburgwal 197 A, 1012 EX AMSTERDAM, Netherlands

Description

Hotel extras

  • 12 fully equipped suites with butler service

  • Canal and/or courtyard view

  • Very comfortable Sofitel MyBed bedding

  • 19 meeting rooms, including 5 listed as historical monuments

Our accommodation(s)

Hotel location

Canal House Suites at Sofitel Legend The Grand Amsterdam

Oudezijds Voorburgwal 197 A
1012 EX AMSTERDAM
Netherlands

GPS:52.371182, 4.895749

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  3,859 reviews

Certificate of excellence 2024

To old and to dirty feeling

TripAdvisor rating 3.0/5

jeromesh2001 Couples - TripAdvisor review

Nice place in the city maybe to near dirty area , this hotel was beautiful , but today it’s really old , the rooms are old and feeling dirty even dirty , hope Sofitel will invest !!!! And make deep cleaning inside the room . Also hope they forbidden people to smoke inside the rooms !!!!!!! Breakfast very basic and not 5 stars food quality ! Pity was good !

Thank you for taking the time sharing your feedback with us. We sincerely apologize for falling short of your expectations during your recent stay at Sofitel Legend The Grand Amsterdam. Your feedback is incredibly valuable to us, and we will use it to address the areas of concern you have highlighted. We strive to ensure the satisfaction of all our guests, and we encourage you to contact us at h2783-GR@sofitel.com so we can better understand your concerns and work together to find a suitable solution. Despite the issues you faced, we are committed to earning back your trust and hope to welcome you back to The Grand for a better experience.

4 am wake up call

TripAdvisor rating 1.0/5

Aliisa R TripAdvisor review

Flew from S.F. for important meeting. Went to bed at 1 am, set my alarm for 9 am. Took a sleeping pill. 4 am the hotel calls me for a wake up call!!!! I wake up in total panic thinking must be an emergency. Nope, Armando from the front desk said another lady asked for a wake up call to my room and he didn’t verify any other information. Wasn’t able to get back to sleep. Totally wrecked for my meeting.

Best place to stay in Amsterdam

TripAdvisor rating 5.0/5

tom m TripAdvisor review

What a warm & welcoming hotel. From the moment we arrived in the early morning we were so warmly greeted. They offer an impressive breakfast buffet + full menu service. A friendly, efficient & professional service staff took good care of us that morning. Our room was very well appointed- an extremely comfortable bed- and a luxurious bathroom. Nice & quiet and a beautiful view of the courtyard below from our windows. The hotel is rich in history but what sets it apart are the wonderful, friendly staff and fabulous location.

We are thrilled to learn that you had a positive experience during your recent stay at Sofitel Legend The Grand Amsterdam. Thank you for sharing your feedback with us; it is truly rewarding for our team to know that we succeeded in making your stay enjoyable. We are delighted to hear that you enjoyed your breakfast experience at The Grand. It is wonderful to hear that our attentive ambassadors contributed to your satisfaction during your stay. We will gladly pass on your compliments to the team as recognition for their exceptional efforts. Guest satisfaction is our top priority, and our ambassadors are committed to upholding the high standard of five-star service that we are known for, ensuring every guest receives nothing short of excellence. We sincerely hope to have the pleasure of welcoming you back to The Grand on your next visit to Amsterdam.

Nice Venue

TripAdvisor rating 5.0/5

zack477 TripAdvisor review

Very nice hotel in Amsterdam. Highly recommend it. We arrived at noon but were told the rooms are ready at 3:00 p.m. It was not. We spend 9 hours in an overnight flight and were tired, fell asleep in the lounge. Repeated visits to the front desk didn't help. We were finally given our room key at 4:10 p.m. Although a slow start, we enjoyed the rest of our stay. The room was fine. The bar, The Flying Dutchman, was great and enjoyed two evening there. The breakfast buffet room was fine and the service good. We had our dinner at the dining room bar. Simple but very nice. The staff were wonderful even after my repeated requests to see if the room was ready.

We extend our sincere gratitude for your thorough review of your stay at Sofitel Legend The Grand Amsterdam. Your insights are invaluable to us, and we are grateful for the time you have taken to share them. We are delighted to hear that our ambassadors made a positive impression even with the slow start you faced. They will be thrilled to hear that they contributed to your wonderful experience. We are thrilled to hear that you enjoyed your dining experiences at The Grand! Guest satisfaction is our top priority, and our ambassadors are committed to upholding the high standard of five-star service that we are known for, ensuring every guest receives nothing short of excellence. It would be our pleasure to have you as our guest again at The Grand on your next trip to Amsterdam.

Luxury service at its finest!

TripAdvisor rating 5.0/5

Chaira D Couples - TripAdvisor review

The staff at Sofitel Legend The Grand Amsterdam went above and beyond to create an unforgettable and personalized experience during my stay! The hotel is a magical place filled with wonderful historical stories. But most of all the people create the true luxury touch. I would like to say a special thanks to Nicky Smit for the personal gift he presented for me in the Room! Out of doubt the best hotel in Amsterdam!

We are delighted to hear about your positive experience during your recent stay at Sofitel Legend The Grand Amsterdam. Thank you for sharing your feedback with us, and for allowing us the opportunity to be a part of your Amsterdam experience. Thank you for your kind words about our ambassadors. We will certainly share your kind words with the team as recognition for their excellent service. Ensuring guest satisfaction is at the forefront of everything we do, and our team of ambassadors is dedicated to providing the exceptional five-star service we are renowned for. We hope to have the pleasure of welcoming you back to The Grand for another memorable stay in Amsterdam.

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Other web-users rate our hotel

  • 157 reviews 9.6/10 Location
  • 154 reviews 8.6/10 Room
  • 235 reviews 9.1/10 Service
  • 68 reviews 8.7/10 Comfort
  • 63 reviews 9.5/10 Vibe
  • 63 reviews 9/10 Breakfast
  • 60 reviews 8.9/10 Amenities
  • 27 reviews 7.8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.