ibis Styles Ulaanbaatar Polaris Hotel

Customer review rating 4.6/5 159 reviews

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ibis Styles Ulaanbaatar Polaris
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Room 1

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Hotel extras

  • Complimentary fitness

  • Complimentary sauna

  • Spacious terrace with beautiful view

  • Modern designed Function rooms

  • Indoor and outdoor parking

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Shoe shine machine
  • Currency exchange
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
Leisure and activities
  • Fitness centre
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

ibis Styles Ulaanbaatar Polaris

Chinggis Avenue 81
Khan Uul District 2nd khooro
17043
ulaanbaatar
mongolia

Tel: +97670100707

Fax: (+976)70177701

Check-in from 14h00

Check out up to 12h00

  • NISEKH TUV NOMIIN SAN 7BUDDAL :  CH 7 EREL COMPANY

  • By plane

    CHINGGIS KHAN At 11km / 6.84 miles

  • By train

    ULAANBAATAR At 3km / 1.86 miles

GPS :47.895313, 106.883387

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Standard Room with 1 Double Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Views: Mountain view, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone
  • Bathrobe

Standard Room with Twin Beds

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Views: Mountain view, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

The restaurant is unique as it features a lot of daylight with colorful and stylish furniture. Our Executive Chef makes sure that the menu caters to everyone, ranging to those on a diet, vegetarians and children.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 106

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 48 people

Find out more

Our guest reviews for
ibis Styles Ulaanbaatar Polaris

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

159 reviews

good service, good support from staff, nice location

Customer review rating 4.6/5

Enkhtsetseg J. Business - 17/06/2020 Confirmed reviews ALL

Ibis hotel has been our company business partner a long time and we are happy to continue working in future with them.

Was good, the rooms are a little too hot, but overall was good

Customer review rating 4.6/5

Barend J. Business - 02/01/2020 Confirmed reviews ALL

Reception was excellent Restaurant Manager was catering for a New Years event, and she looked after the hotel guests extremely well. I was really impressed, how she handled the situation - please give her a big thank you from me Room was tidy and clean, as said just a little too hot. A very big improvement was the minibar in the room - THANK YOU.

Pretty average

Customer review rating 4.6/5

Joe Business - 13/12/2019 Confirmed reviews ALL

The room was tidy and clean but there was no toilet paper, the shower head was loose on the wall and the valve was jammed between rain head and shower head. The room was far too hot (heaters) so I had to open windows

Good, would really like to have a minibar available

Customer review rating 4.6/5

Barend J. Solo - 07/11/2019 Confirmed reviews ALL

Would really like ta have a minibar available as restaurant is closed, fir people who do late night check in and early morning checkout

Great hospitality

Customer review rating 4.6/5

Vl Business - 13/10/2019 Confirmed reviews ALL

This is my third visit to this hotel, continue to find all the staff friendly and accomodating. They even packed a good breakfast for those of who checked-out early morning. The one thing they need to be aware of is the taxi service - although the front desk staff confirmed the fare with the cab company, the driver demanded almost double the price. Given the language problem, this became quite an unpleasant experience at the airport.

I enjoyed my stay.

Customer review rating 4.6/5

Jo J. Business - 02/10/2019 Confirmed reviews ALL

The interior design of the room was colorful, I liked art works. Room temperature was so hot because of heating and air condition did not work at first night, and your workers told me it is not supposed to work during this season. Second day I figured out how to turn on the air condition and it was working fine. I guess your people just lied to me.

Friendly and great stay.

Customer review rating 4.6/5

Mike Business - 30/09/2019 Confirmed reviews ALL

Fanstastic staff and service. Would highly recommend.

Surprised and feel welcome

Customer review rating 4.6/5

Thian H. B. Business - 23/09/2019 Confirmed reviews ALL

The unforgettable moment is the GM Mr Park housekeeping himself . This is really impressed me and he made a role model to other staff to follow his leap . Beside front desk staff and house keeping staff are super attentive . I truly believe under leadership of Mr Park , they all bringing ibis standard to another level . Friendly , polite staff , well maintained amenities , good food in restaurant !! I will definitely pay a come back again for my next business trip at ulaanbaatar ! Well done ! Mr Park and team

good

Customer review rating 4.6/5

Kd Business - 16/09/2019 Confirmed reviews ALL

pleasant

Everything quite good, nothing bad.

Customer review rating 4.6/5

J. F. Business - 01/09/2019 Confirmed reviews ALL

Everything quite good, nothing bad, while something (food for breakfast) can be a bit better.

The room is extremely comfortable

Customer review rating 4.6/5

Sirataya Business - 26/08/2019 Confirmed reviews ALL

The room is quite good. All the items are excellent. Except in the shower, hot and cold water is on the wrong side. (The red is cold but the blue is hot) Room service is good, as well. Breakfast is also great, however there are only a few choices.

Very Bad

Customer review rating 4.6/5

Jerish G. Business - 04/08/2019 Confirmed reviews ALL

Aircondition not working properly Non smoking rooms available on checking Repeated issue last time also complained technitian repaired nothing changed. This time no complaint. Every day same breakfast not changes.. Making boring

Dear Jerish Mannoor G., Thank you for taking the time to tell us about your experience at the ibis Styles Ulaanbaatar Polaris. I am sorry that your experience did not meet your expectations. At Ibis Styles, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunje, Front Office Manager

i will definitely stay again if i have a chance to come back

Customer review rating 4.6/5

Anonymous Business - 02/08/2019 Confirmed reviews ALL

i will definitely stay again if i have a chance to come back

very good

Customer review rating 4.6/5

Anonymous Business - 30/06/2019 Confirmed reviews ALL

friendly and confortable

Dear Mario Alfio S., Thank you for your recent stay with us. We appreciate your positive review and it makes us extremely happy. Your feedback and comments are the reward of our job. We are very much appreciating your brilliant feedback. Looking forward to welcome you again with our latest service and products. Sincerely, Sunje, Front Office manager

wonderful stay in Mongolia

Customer review rating 4.6/5

Ivyleetravel.com Couples - 21/06/2019 Confirmed reviews ALL

Amazing experience for our short stay in Mongolia - truly friendly staff at front desk- Telsa. Please compliment on her great performance.

Dear Chai Wei L., We very much appreciate your comments regarding your stay at the ibis Styles Ulaanbaatar Polaris. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another new visit with us. Sincerely, Sunje, Front Office Manager

Cost performance is upgraded. I Ask you a quick favor as mentioned below.

Customer review rating 4.6/5

H. Business - 11/06/2019 Confirmed reviews ALL

It was nice arrangement of yours to get the breakfast sandwich, as we had to check out hotel at 5 o'clock in the morning to fly back to Japan. And the room rate was reasonable this time, though the rate was about 40% more last year. I cordially ask you a favor. My colleague Mr. Masayoshi Sedo also stayed at your hotel on May 19-22. He claims that he didn't received hotel receipt and now cannot get paid back from company the expence of his business trip. Though he asked last week to the staff of MM POLARIS to arrange re-issue of the receipt copy, he had not received one yet. Will you please check and issue the copy and send e-mail back to me or to Mr Sedo. His e-mail address is ; ma… As he shall be a long-lasting customer of yours, please help him. Thank you for your assistance in advance. Koji H./ TOLI Corporation

Dear Koji H., Thank you for taking the time to tell us about your experience at the ibis Styles Ulaanbaatar Polaris. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis Styles, your feedback is very important to us. I hope you and Mr. Masayoshi Sedo received thier receipt. I sent it through email you provided. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunje.S Front Office Manager

Clean hotel near to the airport

Customer review rating 4.6/5

Franky Business - 10/06/2019 Confirmed reviews ALL

Room is pretty spacious and clean, the gym is well-equipped, breakfast can have more variety of food. Hotel can offer reservation of car to the airport

Just ok

Customer review rating 4.6/5

Anonymous Business - 08/06/2019 Confirmed reviews ALL

Very nice front desk agent, spoke English well. The hotel is nice and clean, but overpriced for what you get. The breakfast is good. On our last day, we departed early for a flight at 4:30am and the fire alarms were going off. No effort was made to stop the loud noise. I am sure other guests were angry as well. Also, there was no water or coffee offered in the lobby for guests who awake early for morning flights. Your hotel is near the airport, the main reason people stay there. You should offer coffee and water to guests who wake early. Thank you.

Dear Stephen M., We appreciate you taking the time to post such a positive comments. It’s always great to hear that our guests enjoy themselves during their stay at Mongolia. As you mentioned we trained all new staff at several times in case of fire alarm goes on. We hope It will help us to avoid this kind of issue would happened to us in the future. We will highly attention to this case and thank you so much informed us in details. We look forward to welcoming you again in the near future in Mongolia. Sincerely, Sunje, Front Office Manager

Clean and refreshing

Customer review rating 4.6/5

Mayber Solo - 02/06/2019 Confirmed reviews ALL

I love this hotel. The hotel is new and very clean. There is a nice fresh smell everywhere and it really makes a positive mind. Polaris is the correct name of the shopping mall attached to the hotel however the local people donot know Polaris they rather know the complex "near the Michel Expo". The location is not central. Centrum takes almost 15 minutes by car, however the airport is really nearby so you will not worry about transportstion to or from the airport. The staff is great, each of the staff deserve a special thanks-giving.

Dear Murat A., Thank you for your stay and gave us valuable comments. We are still trying to increase our service quality. Your comments will be served us an encouragement and we will focus on our breakfast and its selection. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunje, Front Office Manager

good apart from the room temp is too hot

Customer review rating 4.6/5

S. Business - 16/05/2019 Confirmed reviews ALL

Comfortable apart form the room being very warm, especially trying to sleep. Unable to cool room down with A/C so had to open window

Dear O'Neil S., Thank you for your time for sharing your experience at the ibis Styles Ulaanbaatar Hotel. It is always a pleasure to welcome you any time. we are welcome for any comments to improve the quality of our services in your future stay. By the way, we glad to say that AC is able to turned on. Because outside temperature is positive now. We are looking forward for your next stay. Sincerely, Sunje, Front Office Manager
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