ibis Styles Ulaanbaatar Polaris 3 stars

Customer review rating (ALL Rating) 4.5/5 28 reviews

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ibis Styles Ulaanbaatar Polaris - Image 1
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Chinggis Avenue 81, Khan Uul District 20 khoroo, 17043 ULAANBAATAR, Mongolia

Description

Hotel extras

  • Complimentary fitness

  • Complimentary sauna

  • Spacious terrace with beautiful view

  • Modern designed Function rooms

  • Indoor and outdoor parking

Our accommodation(s)

Hotel location

ibis Styles Ulaanbaatar Polaris

Chinggis Avenue 81, Khan Uul District 20 khoroo
17043 ULAANBAATAR
Mongolia

GPS:47.895313, 106.883387

Telephone
Fax +976 7017 7701

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

IBIS KITCHEN

The restaurant is unique as it features a lot of daylight with colorful and stylish furniture. Our Executive Chef makes sure that the menu caters to everyone, ranging to those on a diet, vegetarians and children.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  28 reviews

TripAdvisor Rating  4.5/5  77 reviews

Great value

Customer review rating 4.5/5

Tim Business - Confirmed reviews ALL

The room was clean, tidy and a good size. The reception staff spoke fluent English and the meals were very tasty.

Nice hotel

TripAdvisor rating 4.0/5

Angela S TripAdvisor review

Very clean and modern room. Huge bathroom. Staff spoke fluent English. Breakfast was good, as was dinner at the hotel restaurant. Just a little far away from everything. Wasn't too keen on the drunk Chinese guests, but I have no say in that department. Great price value.

Very good and comfortable stay

Customer review rating 4.0/5

Victoria Solo - Confirmed reviews ALL

Everything was amazing: the rooms, the breakfast, and the front desk staff on the day of check-in. I will recommend only this hotel to everyone who will go to Ulan Baatar. The only thing is that there was one problem on the morning of departure (6:40 am on August 22). The day before, at check-in I asked for a transfer to the airport at 7am on August 22 and was told that everything would be there and could be paid by card through the hotel. On the morning of August 22 at 6:40am I was already downstairs and checked the status and asked for payment. The employee seemed to have just called me a cab at that point and told me that I could only pay by cash. I re-asked several times, said that the day before I was told exactly that it was possible to pay by card at reception. In the end, I was able to withdraw cash only with 3 attempts already at the airport. The cab ride was nerve-wracking. I think he made a mistake and my trasfer actually arrived at 7am. And he just called another cab for me without understanding. Since the employee the day before very confidently said that the tranfer she ordered and you can pay by card.

Not friendly staff

Customer review rating 3.0/5

T. C. S. Couples - Confirmed reviews ALL

I booked double bed for 2 persons. I was told only smoking room was available..this is crazy.. I have been using Accor hotels for many years and I never need to ask for NON Smoking room. This staff in the reception spoke good English but did not seem to care and totally not friendly. I would say she is even rude, she was on the phone and looking at computer and asking for my passport..

Dear T. C. s., Thank you for taking the time to provide feedback on your recent stay at our hotel. We sincerely apologize for the inconvenience you experienced regarding your room preference and the service you received at check-in. We understand your frustration at being assigned a smoking room when you had booked a double bed for two persons. We strive to accommodate all guest preferences, and it is concerning to hear that we fell short of this expectation. We apologize for any discomfort this may have caused. Additionally, we are sorry to learn about the negative interaction you had with our front desk staff. We expect our team to provide courteous and attentive service at all times, and it is disappointing to hear that this was not your experience. Please be assured that we will address this matter internally to ensure our staff are upholding our standards of professionalism and hospitality. We value your loyalty to Accor hotels and hope to regain your trust. If there is anything we can do to make amends or if you would like to discuss this further, please do not hesitate to contact us directly at h9… Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more positive experience in the future. Sincerely, Ibis Styles Ulaanbaatar Team

A great option when quality, location and cost come into play.

TripAdvisor rating 5.0/5

Chip H Families - TripAdvisor review

We had a fantastic couple of weeks in Ulaanbaatar and chose the Ibis Styles Polaris on the recommendation of our daughter-in-law, a local. It is located on the airport side of the city so you can avoid the last hour of traffic congestion should you choose to be based in the central business district. We asked for a room with a view of the countryside but were upgraded to a suite which was on the north western corner and had both views across the valley that took in the city and views of the green hills. Our daughter also stayed at the Ibis and was also upgraded to a suite on the southern side with great views of the surrounding green hills. If you miss out on the views and opt for the breakfast inclusion, there are both excellent views and a great buffet breakfast selection. All of our encounters with Ibis personnel were hassle free. From the reception to dining and cleaning personnel, they were always helpful and genuinely pleasant to talk to. Language differences were not an issue. We were visiting for our son's wedding and we had the bride and groom book in to celebrate with us. And to top off a perfect stay, the staff arranged a surprise birthday cake for my wife, whose birthday was during the stay. Top marks all round Ibis.

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Other web-users rate our hotel

  • 74 reviews 6.9/10 Location
  • 102 reviews 8.9/10 Room
  • 83 reviews 7.7/10 Service
  • 65 reviews 8/10 Breakfast
  • 59 reviews 8.6/10 Cleanliness
  • 47 reviews 8.5/10 Comfort
  • 43 reviews 7.5/10 Vibe
  • 37 reviews 8.5/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.