ibis Styles Ulaanbaatar Polaris 4 stars

Customer review rating (ALL Rating) 4.4/5 35 reviews

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Description

Hotel extras

  • Complimentary fitness

  • Complimentary sauna

  • Spacious terrace with beautiful view

  • Modern designed Function rooms

  • Indoor and outdoor parking

Our accommodation(s)

Hotel location

ibis Styles Ulaanbaatar Polaris

Chinggis Avenue 81, Khan Uul District 20 khoroo
17043 ULAANBAATAR
Mongolia

GPS:47.895313, 106.883387

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

IBIS KITCHEN

The restaurant is unique as it features a lot of daylight with colorful and stylish furniture. Our Executive Chef makes sure that the menu caters to everyone, ranging to those on a diet, vegetarians and children.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  35 reviews

TripAdvisor Rating  4.6/5  86 reviews

Customer review rating 5.0/5

Djordje K. Business - Confirmed reviews ALL

I am very happy with the hotem and as old guest I am always gald to come back. Perfect hotem for me, very well positioned and comfortable, with good service.

Dear Djordje K., We very much appreciate your comments regarding your stay at the ibis Styles Ulaanbaatar Polaris. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Ibis Styles Team

Customer review rating 5.0/5

Debra W. Friends - Confirmed reviews ALL

We only arrived late and stayed one night before heading to the desert, but our short stay was so enjoyable, I would have liked to have stayed there longer!

Dear Debra W., We very much appreciate your comments regarding your stay at the ibis Styles Ulaanbaatar Polaris. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Ibis Styles Ulaanbaatar Team

A good, reasonable stay at the IBIS hotel

TripAdvisor rating 4.0/5

VeraR1500 TripAdvisor review

We stayed at the IBIS hotel in Ulaanbaatar twice, two weeks apart, on each end of a trip to South Korea. The hotel is well located for getting to and from the airport without encountering too much traffic (it took about 40 min each way, which I hear is pretty good for UB). The hotel was very clean, and the food was good. The facilities were ok, except the sauna room was locked and dark despite the hotel saying it should be open. (I am sure had we asked they would have opened it). The WiFi was . . . sporadic at best, though in fairness we were never able to find good WiFi in Ulaanbaatar. I'm knocking the rating down to four stars because the hotel offered us a free drink if we wrote a review. We didn't take them up on that offer (this review is wholly voluntary) but I think it's important to note that others' reviews may not be as honest.

Thank you so much for sharing your detailed review with us! We're glad to hear that you enjoyed the convenience of our location and found the hotel clean and comfortable during your stays. We’re also happy that you had a pleasant experience with our food and facilities. Dear Guest, We appreciate you pointing out the issue with the sauna, and we apologize for the inconvenience. We will certainly address this to ensure everything is in working order for future guests. As for the WiFi, we understand how important reliable internet is, and we’re sorry that it didn’t meet your expectations. We'll look into ways to improve this for our guests. We also appreciate your honesty regarding the review incentive, and we value feedback that helps us grow and improve. We hope to have the opportunity to welcome you back in the future, and we'll continue striving to provide an even better experience. Warm regards, Ibis Styles Ulaanbaatar Team.

Customer review rating 4.0/5

Kane B. Business - Confirmed reviews ALL

Staff super friendly and welcoming. Sauna is a great feature and the gym has everything needed for a decent workout. Room is comfortable and clean. My only gripe is you need to improve the toilet paper quality, it’s a real let down of the hotel. 1 ply and as good as plastic.

Dear Kane B., Thank you for your valuable feedback, and for being a Classic member of the Accor Live Limitless program! We’re glad to hear that you enjoyed our friendly staff, the sauna, gym, and the comfort of your room. We also appreciate your comments on the toilet paper quality, and we’ll definitely take this into consideration for future improvements. Thank you for sharing your experience, and we hope to welcome you back soon! Best regards, Ibis Styles Ulaanbaatar Team.

Customer review rating 5.0/5

Mustafa A. Solo - Confirmed reviews ALL

My stay was great and the staff was so helpful. Special mention to Sergelen, he helped me with my every request. Thank you!

Dear Mustafa A., Thank you for your wonderful review, and for being a valued Classic member of the Accor Live Limitless program! We’re delighted to hear that you had an amazing stay and that Sergelen could assist you with all your requests. We’ll be sure to pass along your kind words to him. We look forward to welcoming you back for another excellent experience! Best regards, Ibis Styles Ulaanbaatar Team.

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Other web-users rate our hotel

  • 86 reviews 6.6/10 Location
  • 112 reviews 9.2/10 Room
  • 83 reviews 8.7/10 Service
  • 77 reviews 9.3/10 Cleanliness
  • 63 reviews 8.7/10 Breakfast
  • 56 reviews 8.7/10 Comfort
  • 46 reviews 8.4/10 Food
  • 43 reviews 9/10 Vibe

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