Novotel Sharjah Expo Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 716 reviews

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Novotel Sharjah Expo Centre - Image 1
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Al Khan Area Al Taawun St, Next To Sharjah Expo Centre, 72717 SHARJAH, United Arab Emirates

Description

Hotel extras

  • Great location on Al Taawun street in Sharjah, next to Sharjah Expo Centre

  • 200 guest rooms and suites

  • 2 Restaurants and a 24-hour coffee shop

  • Wellness and fitness centre

  • Outdoor swimming pool with terrace

Our accommodation(s)

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Hotel location

Novotel Sharjah Expo Centre

Al Khan Area Al Taawun St, Next To Sharjah Expo Centre
72717 SHARJAH
United Arab Emirates

GPS:25.311756, 55.373524

Telephone
Fax +971 6 599 0600

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  716 reviews

TripAdvisor Rating  5.0/5  963 reviews

Certificate of excellence 2024

Bad stay

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

One of the worst rooms I’ve ever stayed in. The hotel is not well maintained. The bathroom had hygiene stains all over the wall. The door was broken, sofa bed was as squeaky as it gets not allowing us to sleep. There were bed bugs for sure. Very dissatisfied

Dear Hossam K., Thank you for taking the time to tell us about your experience at the Novotel Sharjah Expo Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Robin Solomon General Manager Novotel Sharjah Expo Centre

Well located

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Family trip

Dear Azhagar P., We very much appreciate your comments regarding your stay at the Novotel Sharjah Expo Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robin Solomon General Manager Novotel Sharjah Expo Centre

Below expectations and really disappointed

Customer review rating 1.0/5

Wael N. Families - Confirmed reviews ALL

I was expecting better facilty, furniture The room furniture is old and low quality, the sofa bed which costs me double price of normal room is very uncomfortable and makes sounds. The room carpet smells bad and the AC smells worse Nothing in the bathroom beside shampoo and soup. 500+ AED per night

Dear Wael H., Thank you for taking the time to tell us about your experience at the Novotel Sharjah Expo Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Best regards, Robin Solomon General Manager Novotel Sharjah Expo Centre

Friendly staff

Customer review rating 4.5/5

Neil E. Families - Confirmed reviews ALL

The receptionist on our arrival was very welcoming and seemed genuinely pleased to see us

Dear Neil E., We very much appreciate your comments regarding your stay at the Novotel Sharjah Expo Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robin Solomon General Manager Novotel Sharjah Expo Centre

The Novotel nightmare in Sharjah — Accor’s worst property hands down!

TripAdvisor rating 1.0/5

268hammads Business - TripAdvisor review

The Novotel Sharjah Expo Center — Where hospitality is on life support. If there’s a competition for the worst Accor property, Novotel, Sharjah Expo Center, wins—hands down, no contest. And what makes it worse? Management doesn’t even pretend to care or listen to what the guests are saying. A prime example of this incompetence and indifference is that I haven’t received a post checkout survey even after two weeks. Where to begin this tragic comedy? I stayed for 12 days, and the long list of mishaps began immediately after check-in. My room had no internet. Their IT team spun a tale about some guest device “interfering” with their network, as if we’re all living in a sci-fi thriller. Two days, countless emails, and still no internet. What kind of IT team takes 48 hours to fix Wi-Fi in a hotel? A terrible one, obviously. I even emailed the general manager—radio silence. Not a word. Not a check-in. Nothing. Now, the room itself—where do I start? Oh, right: stains. Big, loud, unapologetic stains on the chair and sofa that greeted me like an unwelcome guest. Daily cleaning? Sure, if that means ignoring the biohazard on the furniture. And the table? Chipped to the point where it looked like a relic from an ancient battlefield. Charging devices here is a masterclass in inconvenience. Three outlets: one taken by the kettle, one on the desk, and one thoughtfully placed near the toilet slightly above the floor to test your patience. Yes, because nothing says “luxury” like charging your phone next to the loo. Need to charge by the bedside? Too bad. Oh, and the USB ports by the bed? Dead on arrival. Naturally, the management’s response was consistent — total silence or maybe a clueless response aimed at placating the guest. The dining area deserves its own chapter in this review. The menu was a monotonous parade of tasteless recycled leftovers. Stale salads, repetitive dishes, and all the creativity of a cafeteria on autopilot. The servers, meanwhile, seemed to think they were extras onboard some budget flight, rushing around without ever actually attending to guests. Special shoutout to Abdallah, Vincent Jr, and Umesh for their sheer lack of basic hospitality skills. Pro tip: Learn to read cutlery language before you snatch plates from under a guest’s nose and waste enormous amounts of food. The front desk was no better—possibly worse. No concierge, a disorganized team, and a standout performer in terrible service: Sumera. Twice, my key card was deactivated despite informing her of my checkout time. Twice, I was locked out of my own room. I wouldn’t trust this crew to manage a lemonade stand, let alone a hotel front desk. And then, the pièce de résistance: the room they gave me for seven nights faced a never-ending cacophony of traffic. As a light sleeper, this was pure torture. By day nine, I’d given up on sleep entirely—maybe the management wanted to help me “experience” insomnia firsthand. To be fair, a few staff members deserve some praise for standing out in this sea of incompetence. Mark from Myanmar, Alhem from Tunisia, and Chef Momal from Pakistan did their best to make guests feel welcome at the Orient Restaurant. Cleaner Jameel from Bangladesh was respectful and courteous, proving that not everyone at this property is completely indifferent. Final verdict: Avoid Novotel Sharjah Expo Center like the Spanish plague. There are better options nearby—hell, sleeping in a rented car or cab might be more comfortable. If you’re tempted to book in the Al Khan area, consider a stay at the Pullman instead. Or the other nearby properties . Both options will save you time and some sanity.

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Other web-users rate our hotel

  • 520 reviews 9.2/10 Location
  • 866 reviews 7.8/10 Room
  • 2,228 reviews 9.6/10 Service
  • 22 reviews 8/10 WiFi
  • 464 reviews 7.7/10 Cleanliness
  • 293 reviews 9.5/10 Vibe
  • 271 reviews 8.2/10 Breakfast
  • 9 reviews 8/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.