Grand Mercure Lampung 5 stars

Customer review rating (ALL Rating) 5.0/5 1,746 reviews

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Description

Hotel extras

  • The tallest building of all Sumatra offers stunning views from anywhere in the hotel.

  • Ideally located on the main street, close to main business and administration centres.

  • The only 5 star hotel of the destination, offering the best of local hospitality.

  • Spacious rooms with stunning views, opulent beds and vast bathroom.

  • High speed and free WiFi is available throughout the hotel.

Our accommodation(s)

Hotel location

Grand Mercure Lampung

Jl Raden Intan, 88, Pelita Enggal
35117 BANDAR LAMPUNG
Indonesia

GPS:-5.41718, 105.25815

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Flamboyant Restaurant

Enrich your palate at our all-day dining restaurant with iconic French, International and local cuisines, or a la carte menu featuring a wide selection of Authentic Nusantara, Asian, and Western delicacies.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  5.0/5  1,746 reviews

Customer review rating 3.5/5

Agristy /. M. Business - Confirmed reviews ALL

Hotel Grand Mercure Lampung has a strategic location in the city center, the staff was friendly and the check-in process was easy. However, it was very disappointing that we had welcome drink vouchers which were not informed to us by the hotel staff. The room itself was clean, but the air conditioning in the corridor in front of the room was not turned on, so it felt quite hot. As for the restaurant during breakfast, the food provided was no longer warm (I had breakfast at 9 am). Some standard items such as fried rice and porridge had run out and were not refilled. In addition, the cleanliness of the tables in the breakfast area needs more attention because there was a slight fishy smell. Please improve this in the future. Thank you.

Customer review rating 4.0/5

Aburizal K. Couples - Confirmed reviews ALL

good place to stay

Customer review rating 4.5/5

Parada P. Business - Confirmed reviews ALL

Conveniented location, clean and comfort, excellent services from staff.

Customer review rating 4.0/5

Immanuel C. B. Families - Confirmed reviews ALL

room is spacious and clean. Staffs are helpful amd friendly.

Dear Mr Immanuel Thank you for your kind review. We are delighted to know that you enjoyed the spacious and clean room, as well as the helpful and friendly service from our team. Your feedback is truly appreciated and motivates us to continue delivering the best experience. We look forward to welcoming you again in the near future. Regards Trison Fauza General Manager

Customer review rating 5.0/5

Reza S. Business - Confirmed reviews ALL

Nyaman

Kepada Bapak Reza, Terima kasih atas waktu dan kepercayaan yang telah bapak berikan dengan berbagi pengalaman menginap bersama kami. Kami sangat senang mengetahui bahwa Bapak merasa puas dengan keseluruhan fasilitas serta pelayanan yang kami sediakan. Semuanya merupakan bagian dari komitmen kami untuk memberikan pengalaman menginap yang berkesan. Apresiasi dan penilaian positif Bapak menjadi motivasi besar bagi seluruh tim untuk terus menjaga kualitas layanan dan melakukan peningkatan secara berkelanjutan. Kami berharap dapat kembali menyambut Bapak di Grand Mercure Lampung dan menghadirkan pengalaman lebih baik, di kunjungan berikutnya. Hormat Kami Trison Fauza General Manager

Other web-users rate our hotel

  • 134 reviews 9.1/10 Location
  • 1,218 reviews 9.5/10 Room
  • 1,491 reviews 9.3/10 Service
  • 223 reviews 9.9/10 WiFi
  • 601 reviews 9.5/10 Vibe
  • 583 reviews 9.7/10 Cleanliness
  • 400 reviews 8.8/10 Breakfast
  • 82 reviews 4.4/10 Value

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