For your safety and comfort we have put in place strict measures adhering to both governmental requirements and ACCOR's ALLSAFE sanitary guidelines. Restaurants and Lounge Bar are open with social distancing measures in place. The pool and the fitness room is open with social distancing measures in place (max 20 guests at any one time in the pool). Breakfast buffet is available self service using hand glove

Novotel Lampung Hotel 4 stars

Name: Novotel Lampung
Address: BANDAR LAMPUNG, 35226, INDONESIA
Telephone: (+62)721/477999
Rating: 4.5

Customer review rating 4.5/5 4,683 reviews

ALLSAFE approved hotel

Best price guarantee

How it works?

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+ 17 Services

Novotel Lampung Hotel

Hotel that makes every moment matter

Novotel Lampung is located in the heart of Bandar Lampung, overlooking the beach on the southern tip of Sumatera Island. The hotel is offering 220 modern rooms, plus 2400 m² of meetings and events space, a restaurant, lounge bar, Premier Lounge and superior fitness facilities such as outdoor pools, a steam room, Jacuzzi, spa, and gym, and the Wedding Chapel. Located 10 minutes from the business district and close to attractions, Novotel Lampung is ideal for business and leisure.

Novotel Lampung is a 4-star hotel which gives you an easy access to explore and reach the nearest interesting places in Bandar Lampung, such as Museum of Lampung, shopping center, many beautiful beaches (Sari Ringgung, Mutun, Ketapang). There are also Bumi Kedaton Garden, Butterfly Garden. You can also access more tourism destinations in Lampung Province. For example: Kiluan Bay, Tanjung Setia Beach, Bukit Barisan National Park, Way Kambas Elephant Conservation Center.

Novotel Lampung is close to shopping centers, business district, government officers, and tourist attractions.

Hotel extras

10 minutes from the business district
On-site spa with sauna and heated indoor pool
Fitness and wellness centre, massage rooms
Excellent on-site dining at The Square
Free WiFi access is available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking
- Private outdoor parking
- Private enclosed outdoor parking
- Public outdoor parking
- Public indoor parking
- Bus/coach parking area
- Valet parking
Accessibility for people with reduced mobility
- Wheelchair access
- Reduced mobility facilities
Babysitting on request
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
RADIN INTEN II Paying
Reception open 24 hours a day
LATE CHECK-OUT UP TO 5PM Paying
Laundry
- Dry cleaning / Ironing
- Ironing room Ironing is subject to availability
- Shoe shine machine
Cash machine
Porter
Concierge

Swimming pool
- Indoor heated pool
- Outdoor heated pool
Fitness centre Paying
Well-being
- Jacuzzi
- Massage
- Sauna
Babysitting on request

Breakfast Paying
2 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 Hours
- Opening hours : Week-end 24 Hours

8 Meeting room(s)
Business centre
- Business center with support staff
- Self service business centre
Copy/print service available

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Bar
Meeting rooms

- Reduced mobility Facilities
- Wheelchair accessible hotel
- Express check-in
- Express check-out
- Late Checkout
- High Speed WiFi
- High Speed internet
- High speed transmission line
- WiFi at the hotel
- WiFi in the communal areas

Accessibility
- Reduced mobility Facilities
- Wheelchair accessible hotel
Check In & Check-out facilities
- Express check-in
- Express check-out
- Late Checkout
Wi-Fi
- High Speed WiFi
- High Speed internet
- High speed transmission line
- WiFi at the hotel
- WiFi in the communal areas

On site

30 Parking Spaces on B1.

On site

1 Bar(s)
1 Restaurant(s)
Buffet
- Cold snacks
- Hot meals

1 Bar(s)
1 Restaurant(s)
Breakfast

Buffet
Room service
- Cold snacks
- Hot meals

- Jacuzzi/Whirlpool bath Currently unavailable
- Massage
- Sauna room
- On site
- Outside

In Balance Fitness
- Jacuzzi/Whirlpool bath
  Currently unavailable
- Massage
- Sauna room
Swimming Pool
- On site
- Outside

Babysitting on request

Babysitting on request

9 Meeting room(s)
- Business center with support staff
- Self service business center
Meeting rooms

9 Meeting room(s)
Business Center
- Business center with support staff
- Self service business center
Meeting rooms

- Badminton court
- Basketball court
- Football
- Jogging track
- Table tennis

Sports activities
- Badminton court
- Basketball court
- Football
- Jogging track
- Table tennis

- Clothing store
- Drugstore/pharmacy
- Gift shop/newspaper shop
- Disco/Nightclub
- Karaoke
- Air Conditioning
- Dry cleaning / Ironing
- 14 floors
- 163 non-smoking rooms
- 220 rooms
- 46 connecting rooms
- Concierge
- Porter
- Safe deposit box at reception
- Shoe shine machine
- RADIN INTEN II (Extra)
- TKG (Extra)

Boutiques/shopping
- Clothing store
- Drugstore/pharmacy
- Gift shop/newspaper shop
Entertainment
- Disco/Nightclub
- Karaoke
Hotel Services And Equipments
- Air Conditioning
- Dry cleaning / Ironing
Hotel informations
- 14 floors
- 163 non-smoking rooms
- 220 rooms
- 46 connecting rooms
Services available at reception
- Concierge
- Porter
- Safe deposit box at reception
- Shoe shine machine
Shuttle (Extra) Currently unavailable
- RADIN INTEN II (Extra)
- TKG (Extra)

Hotel location

Novotel Lampung

Jalan Gatot Subroto 136
35226 bandar lampung
indonesia

Tel: +62721477999

Fax: (+62)721/479797

Check-in from 14h00

Check out up to 12h00

By plane
RADIN INTEN II At 40km / 24.86 miles - Shuttle paying

GPS :-5.441279, 105.288881

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with 1 king-size bed Mountain view

Max. number of persons: 3
Area: From 33 m² / 355 sq ft

Superior Room with 2 single beds, Mountain view

Max. number of persons: 3
Area: From 33 m² / 355 sq ft

Superior Room with 2 single beds, Ocean viewNon contractual photo

Max. number of persons: 3
Area: From 33 m² / 355 sq ft

Executive Room with 2 single beds, Mountain View

Max. number of persons: 3
Area: From 33 m² / 355 sq ft

Excutive Room with 01 King Bed Mountain ViewNon contractual photo

Max. number of persons: 3
Area: From 33 m² / 355 sq ft

Executive Room with 1 King Size Bed Ocean view

Max. number of persons: 3
Area: From 33 m² / 355 sq ft

Executive Room with 1 King Size Bed Ocean viewNon contractual photo

Max. number of persons: 3
Area: From 33 m² / 355 sq ft

Executive Suite with 1 king-size bedNon contractual photo

Max. number of persons: 3
Area: From 76 m² / 818 sq ft

Superior Room with 1 King-size bed Ocean view

Accessible room

Max. number of persons: 3
Area: From 33 m² / 355 sq ft
Views: Mountain view *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Our restaurants and bars

The Square Restaurant

The Square Restaurant is design with excellent views and natural daylight. It presents unparalleled magnificence both day and night with the extensive selection of innovative cuisines of buffet, a la carte and the checf's specials.

Square Restaurant

Type of cuisine: Healthy eating

Square Restaurant

Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed

LOUNGE BAR

Facing onto the sea, the modern Lounge Bar is located in the lobby and offers an intimate, inviting atmosphere. It serves a wide range of beverages, including cocktails and mocktails, plus snacks.

Your meetings and events

Our meeting rooms

Number of meeting rooms: 8
Maximum size: 1,570 m²
Maximum capacity: 1600 people
Maximum banquet capacity: 1000 people

Find out more

Rizky R. Business - 28/07/2021 Confirmed reviews ALL

Room acoustic very bad. We can hear footsteps outside, and sounds from next room. Beside it, everything great.

Dear Rizky, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

Anonymous Business - 25/07/2021 Confirmed reviews ALL

nice

Dear, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

Putri Families - 25/07/2021 Confirmed reviews ALL

good stay

Dear Putri, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

Anonymous Couples - 25/07/2021 Confirmed reviews ALL

nice view and good service

Good stay

Ray Business - 16/07/2021 Confirmed reviews ALL

All my need accommodated

Dear Redisman, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

Good Stay, But...

Fanny N. Business - 15/07/2021 Confirmed reviews ALL

There was a noisy room right my next room. I was just concerned that would be a fight or some thing.

Dear Fanny, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

Dimas Families - 14/07/2021 Confirmed reviews ALL

good stay

Dear Dimas, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

Isma Couples - 08/07/2021 Confirmed reviews ALL

good hotel good service

Dear Isma, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

well located and good to stay

Debora R. T. Business - 08/07/2021 Confirmed reviews ALL

The service is good, however, when I asked for my breakfast to be sent to my room due to Covid-19, I was charged for this service :(

Dear Debora, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

Anonymous Families - 07/07/2021 Confirmed reviews ALL

fablous rom and large

Dear Silva, Salam hangat dari Novotel Lampung, Terima kasih telah memberikan penilaian untuk hotel kami. Senang sekali mendapatkan ulasan positif dari Anda mengenai pelayanan dan fasilitas hotel kami. Semoga kami tetap berupaya maksimal dalam pelayanan. Kami sangat terbuka untuk setiap saran dan kritik yang membangun untuk kemajuan hotel kami. Terima kasih dan Sukses selalu untuk Anda. Salam, Samian Rais, General Manager.

Anonymous Business - 07/07/2021 Confirmed reviews ALL

modern room and good service

Dear, Salam hangat dari Novotel Lampung, Terima kasih telah memberikan penilaian untuk hotel kami. Senang sekali mendapatkan ulasan positif dari Anda mengenai pelayanan dan fasilitas hotel kami. Semoga kami tetap berupaya maksimal dalam pelayanan. Kami sangat terbuka untuk setiap saran dan kritik yang membangun untuk kemajuan hotel kami. Terima kasih dan Sukses selalu untuk Anda. Salam, Samian Rais, General Manager.

Not Bad

Budiyanto Business - 04/07/2021 Confirmed reviews ALL

The room little bit hot, the pool was under maintenance, and the lobby was very crowd,, the restaurant is so so,, bur overall the staff was very helpfull.

Dear Budiyanto, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

good stay

Didi Business - 04/07/2021 Confirmed reviews ALL

over all good but please need more variant of food thankyou.

Dear Didi, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

The room was so comfy, I got the ocean view at 8th floor. But, unfortunately when I was there, the event of sweet seventeen party annoyed me because it was held at at the outdoor near swimming pool at 6 PM - 8 PM at

Luthfan A. Business - 04/07/2021 Confirmed reviews ALL

Nice

Dear Luthfan, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

Good stay, follow prokes, but swimming pool was disabled.

David H. T. Business - 03/07/2021 Confirmed reviews ALL

I have enjoy staying at novotel, 2 days with strict medic protocol to prevent covid-19. Food is OK, The only things I was not happy, the swimming pool was disable

Dear David, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

Anonymous Families - 29/06/2021 Confirmed reviews ALL

Good stay

Dear Miralarasati457, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

Ferdi Couples - 29/06/2021 Confirmed reviews ALL

good service

Dear Ferdi, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

Caroline Couples - 25/06/2021 Confirmed reviews ALL

staff were super helpful

Dear Caroline, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

Inconvenience stay

Patric01-Richard Business - 09/03/2021 TripAdvisor review

This Hotel provides bad impression on Novotel and Accor: - Air conditioning not working consistently, I woke up because the room was little bit stuffy.. - Rain shower not working, it’s leaking so must use hand shower to bathe which is very inconvenience, water pressure is also very low - Trapped in elevator due to electricity blackout, which according to the staffs apparently happening regularly - Poor health protocols at the restaurant, breakfast is served in full buffet style where guests (many not wearing masks properly) get their own foods by themselves. Don’t Novotel understand that buffet foods must only be served by the restaurant employees only during this pandemic situation? - Fridge was locked? Must call and ask staffs to ‘unlock’ it before can use it... and it’s not even cold! - Wifi connection is unstable, get disconnected often and slow internet speed...

Dear Patcric01-Richard Thank you for taking the time to share your experience with us. We are deeply concerned and we wish to express my most sincere apologize for the inconveniences you have encountered during your stay with us. Please rest assure, our passionate team strive to ensure only the best possible stay for our valued guests so when we read about our valued guests not enjoying their stay with us, it makes us take immediate action. We would like to sincerely apologize for the inconveniences caused to you. We have taken notes of your comments and the respective Department Heads would do immediate follow up for improvements. Thank you again for your time in writing this feedback and I hope to hear from you soon. Sincere regards, Rulvastina Randy General Manager

Family Holiday

EPutri 02/01/2021 TripAdvisor review

This is my second stays in Novotel Lampung. It was quiet memorable. The hotel room is much bigger that other hotel, as well as the king bed. The ocean view room was amazing especially during dusk and dawn...

Dear Eputri, We very much appreciate your comments regarding your stay at Novotel Lampung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Rulvastina Randy General Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Novotel Lampung Hotel 4 stars

Hotel extras

Hotel location

Novotel Lampung

Our accommodation(s)

Our restaurants and bars

The Square Restaurant

Square Restaurant

LOUNGE BAR

Your meetings and events

Our meeting rooms

Our guest reviews for Novotel Lampung

Our guest reviews for
Novotel Lampung