For your safety and comfort we have put in place strict measures adhering to both governmental requirements and ACCOR's ALLSAFE sanitary guidelines. Restaurants and Lounge Bar are open with social distancing measures in place. The pool and the fitness room is open with social distancing measures in place (max 20 guests at any one time in the pool). Breakfast buffet is available self service using hand glove

Novotel Lampung Hotel 4 stars

Name: Novotel Lampung
Address: BANDAR LAMPUNG, 35226, INDONESIA
Telephone: (+62)721/477999
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 5,062 reviews

ALLSAFE approved hotel

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+ 26 Services

Novotel Lampung Hotel

Hotel that makes every moment matter

Novotel Lampung is located in the heart of Bandar Lampung, overlooking the beach on the southern tip of Sumatera Island. The hotel is offering 220 modern rooms, plus 2400 m² of meetings and events space, a restaurant, lounge bar, Premier Lounge and superior fitness facilities such as outdoor pools, a steam room, Jacuzzi, spa, and gym, and the Wedding Chapel. Located 10 minutes from the business district and close to attractions, Novotel Lampung is ideal for business and leisure.

Novotel Lampung is a 4-star hotel which gives you an easy access to explore and reach the nearest interesting places in Bandar Lampung, such as Museum of Lampung, shopping center, many beautiful beaches (Sari Ringgung, Mutun, Ketapang). There are also Bumi Kedaton Garden, Butterfly Garden. You can also access more tourism destinations in Lampung Province. For example: Kiluan Bay, Tanjung Setia Beach, Bukit Barisan National Park, Way Kambas Elephant Conservation Center.

Novotel Lampung is close to shopping centers, business district, government officers, and tourist attractions.

Hotel extras

10 minutes from the business district
On-site spa with sauna and heated indoor pool
Fitness and wellness centre, massage rooms
Excellent on-site dining at The Square
Free WiFi access is available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Lampung

Jalan Gatot Subroto 136
35226 bandar lampung
indonesia

Tel: +62721477999

Fax: (+62)721/479797

Check-in from 14h00

Check out up to 12h00

By plane
RADIN INTEN II At 40km / 24.86 miles - Shuttle paying

GPS :-5.441279, 105.288881

Hotel services

Non contractual photo

LOUNGE BAR Non contractual photo

Facing onto the sea, the modern Lounge Bar is located in the lobby and offers an intimate, inviting atmosphere. It serves a wide range of beverages, including cocktails and mocktails, plus snacks.

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Swimming pool
Car park
Shuttle
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

One Restaurant
One Bar
Breakfast
- Buffet
Room service
- Cold snacks
- Hot meals

9 Meeting rooms
Business Center
- Business center with support staff
- Self service business center

Wheelchair accessible hotel

Hotel informations
- 220 rooms
- No room for people with reduced mobility
- No family room
- 46 connecting rooms
- 163 non-smoking rooms
- 14 floors
Languages spoken at the hotel
Laundry / Valet Services
- Dry cleaning / Ironing
Wi-Fi
- High speed transmission line
- WiFi in the communal areas
- High Speed WiFi
- WiFi at the hotel
- High Speed internet
Air conditioning
- Air Conditioning
Entertainment
- Karaoke
- Disco/Nightclub
Reduced mobility Facilities
Check In & Check-out facilities
- Late Checkout
- Express check-out
- Express check-in
Porter
- Porter
Concierge
- Concierge
Desk equipment available
- Shoe shine machine
Safe deposit box at reception
- Safe deposit box at reception

Shuttle Currently unavailable
- RADIN INTEN II Additional charge
- TKG Additional charge
30 Parking Spaces on B1.
- On site

Swimming Pool
- Outside
- On site
In Balance Fitness
- On site
- Massage
- Jacuzzi/Whirlpool bath Currently unavailable
- Sauna room

Drugstore/pharmacy
Gift shop/newspaper shop
Clothing store

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with 1 king-size bed Mountain view

Max. number of persons: 3
Area: From 33 m² / 355 sq ft

Business Desk

Superior Room with 2 single beds, Mountain view

Max. number of persons: 3
Area: From 33 m² / 355 sq ft

Business Desk

Superior Room with 2 single beds, Ocean viewNon contractual photo

Max. number of persons: 3
Area: From 33 m² / 355 sq ft

Business Desk

Executive Room with 2 single beds, Mountain View

Max. number of persons: 3
Area: From 33 m² / 355 sq ft

Business Desk

Excutive Room with 01 King Bed Mountain ViewNon contractual photo

Max. number of persons: 3
Area: From 33 m² / 355 sq ft

Business Desk

Executive Room with 1 King Size Bed Ocean view

Max. number of persons: 3
Area: From 33 m² / 355 sq ft

Business Desk

Executive Room with 1 King Size Bed Ocean viewNon contractual photo

Max. number of persons: 3
Area: From 33 m² / 355 sq ft

Business Desk

Executive Suite with 1 king-size bedNon contractual photo

Max. number of persons: 3
Area: From 76 m² / 818 sq ft

Business Desk

Superior Room with 1 King-size bed Ocean view

Accessible room

Max. number of persons: 3
Area: From 33 m² / 355 sq ft
Views: Mountain view *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Your meetings and events

Our meeting rooms

Number of meeting rooms: 8
Maximum size: 1,570 m²
Maximum capacity: 1600 people
Maximum banquet capacity: 1000 people

Find out more

Anonymous Business - 25/11/2021 Confirmed reviews ALL

Novotel Lampung is the best hotel in town.

Dear Reza, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

Rizki Families - 25/11/2021 Confirmed reviews ALL

enjoy your stay

Dear Rizki, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

Kris Families - 24/11/2021 Confirmed reviews ALL

great day in here, all the staff were very good

Dear Kris, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

No more stay at novotel lampung

Maria Families - 23/11/2021 Confirmed reviews ALL

Stayed for 3D2N, it was not satisfy enough. there was only 1 access card/room. The lift was terrified and really shaking once we go up/down.

Anonymous Families - 20/11/2021 Confirmed reviews ALL

happy nice stay

Dear mh, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

Afandi Business - 15/11/2021 Confirmed reviews ALL

nice stay

Dear Adandi, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

Ningsih Families - 15/11/2021 Confirmed reviews ALL

Overall it's good to stay

Dear Ningsih, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

All good

Anonymous Families - 14/11/2021 Confirmed reviews ALL

All good

Dear Agnes, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

Anonymous Business - 14/11/2021 Confirmed reviews ALL

all good

Dear Carol, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

Iskandar Couples - 14/11/2021 Confirmed reviews ALL

the staff are very helpful

Dear Iskandar, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

Putri Friends - 06/11/2021 Confirmed reviews ALL

Overall it's good

Dear Putri, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

Anonymous Families - 06/11/2021 Confirmed reviews ALL

nice stay

Dear gnirwana, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

good stay

Ferry Families - 02/11/2021 Confirmed reviews ALL

Good location and view but receptionist less friendly and less response when call from room.

Dear Ferry, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

Anonymous Families - 31/10/2021 Confirmed reviews ALL

Overall it's good to stay. But The carpet in the room seems a little bit dirty.

Dear Tifa, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

Good located

Anggun Business - 30/10/2021 Confirmed reviews ALL

Comfortable

Dear Anggun, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

Anonymous Families - 29/10/2021 Confirmed reviews ALL

nothind bad all okay

Dear Saqfii, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

Amir Families - 28/10/2021 Confirmed reviews ALL

big and spacious roon

Dear Amir, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

Anna Families - 27/10/2021 Confirmed reviews ALL

overall good

Dear Anna, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

Good View

Harry Families - 27/10/2021 Confirmed reviews ALL

Good view, variety of food

Dear Harry, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. Thank you and Have an awesome day. Best Regards, Samian Rais, General Manager.

Inconvenience stay

Patric01-Richard Business - 09/03/2021 TripAdvisor review

This Hotel provides bad impression on Novotel and Accor: - Air conditioning not working consistently, I woke up because the room was little bit stuffy.. - Rain shower not working, it’s leaking so must use hand shower to bathe which is very inconvenience, water pressure is also very low - Trapped in elevator due to electricity blackout, which according to the staffs apparently happening regularly - Poor health protocols at the restaurant, breakfast is served in full buffet style where guests (many not wearing masks properly) get their own foods by themselves. Don’t Novotel understand that buffet foods must only be served by the restaurant employees only during this pandemic situation? - Fridge was locked? Must call and ask staffs to ‘unlock’ it before can use it... and it’s not even cold! - Wifi connection is unstable, get disconnected often and slow internet speed...

Dear Patcric01-Richard Thank you for taking the time to share your experience with us. We are deeply concerned and we wish to express my most sincere apologize for the inconveniences you have encountered during your stay with us. Please rest assure, our passionate team strive to ensure only the best possible stay for our valued guests so when we read about our valued guests not enjoying their stay with us, it makes us take immediate action. We would like to sincerely apologize for the inconveniences caused to you. We have taken notes of your comments and the respective Department Heads would do immediate follow up for improvements. Thank you again for your time in writing this feedback and I hope to hear from you soon. Sincere regards, Rulvastina Randy General Manager

Our most recent 20 reviews

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Novotel Lampung Hotel 4 stars

Hotel extras