ibis Sao Paulo Ibirapuera

Pour un hôtel de chaîne internationale, cet hôtel est trop brésilano-brésilien

Un hôtel de type international qui fonctionne comme un hôtel domestique : langue portugaise quasi unique, parlée comme écrite ! Variété culinaire à améliorer, inégalité de professionnalisme du personnel, quel que soit le service (réception, service, restauration) : certains ont vraiment l'air de s'ennuyer à mourir dans leur travail ... mais c'est un peu comme ça au Brésil parfois.

O stayed for two nights when i was in a business trip. The room wasn’t big but comfortable for 1 or 2 persons . The hotel is clean , has a good breakfast and is close to many attractions in São Paulo. There is a shopping and some restaurants in a short walk. I recommend for who doens’t mind for luxuous stay and wants to have a nice stay in a hotel with a good price and with a good location.

Clean rooms with typical Ibis standard. Relatively good value for money. The infrastructure, however is getting to it’s limits in the morning: Long waiting time for the elevator. Almost no available seats at breakfast, very long waiting time at the check out counter.

I like Ibis chain, it's well priced, it's convenient and you know what you are getting. But this one was a bit different in terms of feeling of welcomeness. The staff at the front desk isn't kind at all. When you work with people, the least you can do is to welcome with a smile. When we arrived, there were 2 ladies, one kinder than the other, the other one was particularly horribly mooded for the 2 days we were there. We approached the reception to see where the queue starts for check-in, she told us to back off and wait in a very rude manner. The same thing we experienced during check-out as there were loads of people standing very unorganised so we just wanted to know where to stand next. The same thing happened. The hotel said it was sound proofed. There was a guest above us who stayed there above us wearing heels and stepping really hard, singing, and listening to loud music. When we asked the hotel employees to let her know it's 4 am, they said they would but nothing happened. Had to wear earplugs and slept in because I couldn't hear the alarm the next morning. The hotel is conveniently located but this was just too much for our nerves.