Pullman São Paulo Vila Olímpia 5 étoiles

Note Avis clients (Note ALL) 4.6/5 1 931 avis

Pullman São Paulo Vila Olímpia - Image 1
Pullman São Paulo Vila Olímpia - Image 2
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Pullman São Paulo Vila Olímpia - Image 4

Description

Les plus de l'hôtel

  • Salles d'événements pouvant accueillir jusqu'à 600 personnes

  • Assurez-vous de visiter notre restaurant, le HUB, l'un des meilleurs de Sao Paulo.

  • L'hôtel propose un forfait romantique ou lune de miel ainsi qu'un forfait spécial mariage.

  • Animaux de compagnie acceptés. Sous conditions.

  • A 14 minutes en voiture de Sao Paulo - Aéroport de Congonhas

Nos hébergements

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Découvrir

Localisation de l'hôtel

Pullman São Paulo Vila Olímpia

Rua Olimpiadas 205
04551 000 Sao Paulo
Brésil

GPS:-23.59565, -46.68447

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Animaux acceptés
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.6/5  1 931 avis

Note TripAdvisor  4.5/5  1 534 avis

Certificat d'excellence 2024

Anniversaire jusqu’à 23h

Note Avis clients 2.0/5

Philippe D. Professionnel - Avis confirmés ALL

La chambre en face de la mienne a été louée par l’hôtel pour un anniversaire (tous les meubles avaient été enlevés). Au moins 30 personnes chantant et parlant très fort jusqu’à 23 heures malgré mon appel à la réception. Fort désagréable un soir de semaine quand on travaille le lendemain matin tôt.

Dear Philippe, Thank you for taking the time to tell us about your experience. We were honored to have chosen us as your hotel in Sao Paulo. At the same time, we were sorry for not meeting all your expectations and about the disturbance that the noise on the other room have caused to you. At Pullman we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Even though the mentioned setback, our team hopes to have another opportunity to welcome you on your next visit to São Paulo. Sincerely, Erick Franco Customer Experience Manager Pullman & Grand Mercure SP Vila Olímpia

Bon hôtel

Note Avis clients 4.5/5

Anonyme Professionnel - Avis confirmés ALL

Très bon séjour dans cet hôtel moderne, très bien insonorisé et situé dans un quartier d’affaires assez sûr. Personnel professionnel et sympathique. Je regretterai juste le non remplacement des bouteilles d’eau et capsules Nespresso au delà de celles trouvées à l’arrivée. C’est de la pingrerie assez incompréhensible, surtout vis à vis d’un client ALL Diamond

Dear Mr. B., First and foremost, we would like to thank you for choosing our hotel for your recent stay and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed the modernity of our establishment, as well as its excellent soundproofing and safe location in a business district. We are also pleased to read your positive comments about our staff, who always strive to provide professional and friendly service to all our guests. However, we are sincerely sorry to learn that you were disappointed by the lack of replacement for the water bottles and Nespresso capsules beyond those provided upon your arrival. Your feedback is extremely valuable to us, and we will review our internal procedures to one that better suits our guests. As an ALL Diamond member, we greatly appreciate your loyalty and are committed to providing you with an exceptional experience every time you stay with us. We hope to have the opportunity to welcome you back in the near future, and I kindly ask you to contact me directly when making your next reservation so that we can ensure everything is in perfect order for your stay. My e-mail is julia.batista. I'm always at your disposal. Once again, thank you for your constructive feedback, and we look forward to seeing you again soon. Best regards, Julia Lencina Customer Experience

Bien situé / bon séjour

Note Avis clients 3.5/5

Vitas Professionnel - Avis confirmés ALL

Bon séjour dans l’ensemble- j’aurais aimé un peu plus d’attention dans la chambre par exemple remplacement quotidien des capsules Nespresso mais dans l’ensemble bon service.

Dear Vitas, Thank you for taking the time to tell us about your experience. We were honored to have chosen us as your hotel in Sao Paulo. At the same time, we were sorry for not meeting all your expectations. About the waters and the Nespresso capsules, I already passed on your comments to our Governess to make sure that it won't happen again. As for the bread, I thank you for the suggestion. Our Chef Executive will be looking in to it. Rest assured, that we are taking the appropriate measures to address the points of improvements to ensure a great hospitality experience. We strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Even though the mentioned setbacks, our team hopes to have another opportunity to welcome you on your next visit to São Paulo. Sincerely, Julia Lencina Customer Experience Pullman & Grand Mercure SP Vila Olímpia

Déçu

Note Avis clients 3.0/5

L. E. Professionnel - Avis confirmés ALL

Une chambre mal préparée….

Dear L., Firstly, thank you for taking the time to share your feedback with us as without such honest feedback would not have the opportunity to identify our shortfalls and improve upon them. I am extremely disappointed to hear that your most recent experience with us was not to the usual Pullman standard. Please rest assured I will personally be discussing the issues you raised with our manager, and we are sorry again that we didn't give the high standard we strive to give all our guest. We would hope that you would return in the future to restore confidence in us. Please contact us directly when you wish to return: h8… Kind regards, Marina Mello Customer Experience Manager Pullman & Grand Mercure SP Vila Olimpia

Bon avis - Frais supplémentaires

Note Avis clients 4.0/5

Anonyme Professionnel - Avis confirmés ALL

J'ai passé un très bon séjour, la chambre agréable et le restaurant très bon ! J'ai été chargé d'un montant de 76€ que je n'arrive pas a concilier, est ce que vous pouvez m'apporter plus d'information dessus? Bien à vous, Virgile

Dear Virgile, Thank you for your time taken in to tell us about your experience. We are very happy to hear, that you had a comfortable stay at our hotel, and that our staff was attentive and made you feel welcome! Allow us to inform you, that this charge refers an Early Check in Charge. It would be a pleasure to welcome you back on your next trip to São Paulo! À bientôt Marina Mello Customer Experience Manager Pullman SP Vila Olímpia #PullmanLife #UpYourGame

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 272 avis 9.7/10 Site
  • 552 avis 7.9/10 Chambre
  • 853 avis 8.6/10 Service
  • 19 avis 5.4/10 Internet
  • 349 avis 8.7/10 Petit déjeuner
  • 219 avis 7.6/10 Confort
  • 195 avis 8/10 Repas
  • 177 avis 8.9/10 Propreté

Dispensé par Trustyou

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