ibis São Paulo Ibirapuera 3 stars

Customer review rating (ALL Rating) 4.1/5 4,264 reviews

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Description

Hotel extras

  • 10-min. walk from the Ibirapuera Park

  • 14-min. drive to the São Paulo - Congonhas Airport

  • 7-min. drive from the Moema subway station

  • 17-min. drive to the São Paulo Expô

  • 33-min. drive to the Tietê Bus Terminal

Our accommodation(s)

Hotel location

ibis São Paulo Ibirapuera

Avenida Santo Amaro 1411
04505002 SÃO PAULO
Brazil

GPS:-23.5962, -46.67299

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN

To make your experience even better, we have the ibis Kitchen Grill restaurant with its menu of grilled dishes and accompaniments, all prepared with the ibis touch. We also offer vegetarian dishes and desserts.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  4,264 reviews

TripAdvisor Rating  3.5/5  429 reviews

great stay with friendly staff

Customer review rating 5.0/5

John Solo - Confirmed reviews ALL

A good hotel, brightly decorated with friendly staff. reception bright and clean, room clean. overall a great stay and good value

Ótima estadia

Customer review rating 5.0/5

Gustavo L. T. Families - Confirmed reviews ALL

Top

Prezado Gustavo Agradecemos por responder a nossa pesquisa! A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço de qualidade. Quando voltar a cidade de São Paulo, aguardamos de novo sua visita. Atenciosamente, Ana Paula Martins Supervisora de Guest Experience Ibis São Paulo Ibirapuera

Too much time for checkin and checkout

Customer review rating 2.0/5

Gustavo Solo - Confirmed reviews ALL

It was a huge queue and took about 20 minutes to checkin and another 20 minutes to checkout. On top of this, I paid upfront in the All Accor app and at the checkout the counter said it was not paid and started blaming her colleague that did the checkin. Very poor experience.

Dear Gustavo Mello B., Thank you for taking the time to tell us about your experience at the ibis São Paulo Ibirapuera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Boa estadia

Customer review rating 4.5/5

Mosart Business - Confirmed reviews ALL

Dentro da expectativa

Prezado Mozart Agradecemos por responder a nossa pesquisa! A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço de qualidade. Quando voltar a cidade de São Paulo, aguardamos de novo sua visita. Atenciosamente, Ana Paula Martins Supervisora de Guest Experience Ibis São Paulo Ibirapuera

Well thought out space

Customer review rating 4.5/5

Vera D. Couples - Confirmed reviews ALL

We chose a room with an extra sofa bed and we were not disappointed. It was located at the end of the hallway, with an extra door for privacy. It added to the overall lack of noise. The room is comfortable, with the air conditioning remote right by the bed. The bathroom is small but cleverly designed. Breakfast is too expensive for what’s offered so we had it elsewhere.

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Other web-users rate our hotel

  • 887 reviews 7.5/10 Location
  • 1,585 reviews 5.5/10 Room
  • 1,645 reviews 5.2/10 Service
  • 138 reviews 2.7/10 WiFi
  • 797 reviews 6.1/10 Breakfast
  • 648 reviews 7/10 Cleanliness
  • 592 reviews 3.6/10 Value
  • 207 reviews 6.7/10 Vibe

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