Jules César Arles Hotel&Spa-MGallery 5 stars

Customer review rating (ALL Rating) 4.6/5 921 reviews

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Description

Hotel extras

  • Free WIFI in all rooms

  • Opposite the historic center and a 5-minute walk from the Luma Foundation and Parc des Atelier

  • Spa and fitness center

  • 3 meeting rooms

  • Certified ALLSAFE by Bureau Veritas

Our accommodation(s)

Hotel location

Jules César Arles Hotel&Spa-MGallery

9 Boulevard des Lices
13200 Arles
France

GPS:43.674854, 4.62865

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  921 reviews

TripAdvisor Rating  4.0/5  946 reviews

Certificate of excellence 2024

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Great

Dear Sir H., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mélissa M. Front Office

Not a 5* service

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Not to the standards of a 5*. The check in was unfriendly and nothing was explained to us (not the spa, not the pool, just tried to sell the poor breakfast). We never could get to the spa as you have to book it in advance but the spa receptionists were absent and the hotel receptionist said she was not able to help access the spa (again, 5* hotel, poor organisation). The night service did not propose clean towels. At the check out, I was referred as « impatient » by the receptionist as I withdrew my card too early from the machine when paying.

Customer review rating 3.5/5

Johannes Solo - Confirmed reviews ALL

The overall stay was okay. Please change the floorings, they are worn out.

Nice location — convenient to everything

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Good service. Great staff

Just excellent. But bathrooms small

Customer review rating 4.5/5

Phyllis P. Couples - Confirmed reviews ALL

Very pleasant Thomas excellent employee

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Other web-users rate our hotel

  • 366 reviews 9.4/10 Location
  • 416 reviews 6.1/10 Room
  • 631 reviews 9.1/10 Service
  • 5 reviews 7.9/10 WiFi
  • 265 reviews 8/10 Vibe
  • 221 reviews 7.6/10 Amenities
  • 188 reviews 8/10 Food
  • 184 reviews 7.8/10 Breakfast

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