Mercure Paris Notre Dame Saint Germain des Prés 4 stars

Customer review rating (ALL Rating) 4.6/5 436 reviews

Mercure Paris Notre Dame Saint Germain des Prés - Image 1
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Mercure Paris Notre Dame Saint Germain des Prés - Image 4
20 Rue Sommerard, 75005 PARIS, France

Description

Hotel extras

  • Fully renovated rooms

  • In the heart of the Latin Quarter and its restaurants

  • 8-minute walk to Notre-Dame de Paris

  • Eco-certified establishment, Green Key label

  • Vélib' bike station in front of the hotel

Our accommodation(s)

Hotel location

Mercure Paris Notre Dame Saint Germain des Prés

20 Rue Sommerard
75005 PARIS
France

GPS:48.850247, 2.345198

Telephone
Fax +33 1 43 26 42 34

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

After a long day of working or walking through the heart of Paris, the bar at the Mercure Notre Dame Saint Germain des Prés hotel invites you to enjoy a moment of relaxation, every day from 6:30am to 1am.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  436 reviews

TripAdvisor Rating  3.8/5  1,195 reviews

Customer review rating 3.5/5

Philip T. Couples - Confirmed reviews ALL

The staff are nice and hospitable like Mohamad, Jean Charles and Asis

Customer review rating 4.5/5

Louis T. Couples - Confirmed reviews ALL

We enjoyed our stay at the hotel. The location was very central and the staff were friendly and helpful. The room was fine but we would have liked to have been able to unpack our bags. There were just a few hangers on a rack.

Cher Monsieur, Nous vous remercions pour votre retour positif concernant notre emplacement central et l'accueil de notre équipe. Nous prenons note de votre remarque sur le rangement dans la chambre et essaierons d'améliorer cet aspect pour le confort de nos futurs clients. Cordialement, Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés

Customer review rating 4.0/5

John S. Business - Confirmed reviews ALL

A lovely welcome, a good room and exceptionally personal service. A great front of house team. This is my fourth stay there and still meets my nees perfectly.

Dear Sir, Thank you for your kind words regarding your recent stay. We are delighted to hear that our location, welcoming atmosphere, and personal service continue to meet your expectations. It is a pleasure to host you for your fourth visit, and we look forward to welcoming you again soon. Best regards, Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés

Hotel

TripAdvisor rating 3.0/5

Camila T TripAdvisor review

Great location and attentive staff. The rooms are really small, but quite predictable for the location. But not at all 4 stars quality, the bedding was poor quality, and the too small sheets in addition to the plastic mattress protect cover results in a partially uncovered bed by the morning. The AC was not working and the bathroom sink was broken

Customer review rating 2.5/5

Kristy G. Solo - Confirmed reviews ALL

Adorable boutique hotel in a fantastic location near/accessible to everything but also a quiet street. There were a few less than desirable elements- the fridge in my room never worked, despite a request for repair. A chocolate bar I kept in there actually melted and I had medications requiring refrigeration which causes a problem. Likewise, after the first day the water carafe in my room was never refilled. I even left it out one day but it remained empty. The room was VERY warm (and I typically run quite cold) and the insulation between the rooms is not great. Two nights I was awoken by my upstairs neighbors slamming doors and stomping around.

Dear Madam, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are pleased to hear that you appreciated our excellent location and the ambiance of our boutique hotel. However, I regret to learn about the issues you experienced during your visit. We understand the importance of having functional amenities, such as a working fridge, especially for medications. I apologize for any inconvenience caused by this situation and the lack of refill for the water carafe. Your comfort is our priority, and we will take your feedback into consideration as we strive to enhance our guest experience. Additionally, I am sorry to hear about the disturbances from neighboring rooms. We aim to provide a peaceful environment for all our guests, and I appreciate you bringing this matter to our attention. Thank you again for your comments. We hope to have the opportunity to welcome you back in the future. Best regards, Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés

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Other web-users rate our hotel

  • 313 reviews 9.9/10 Location
  • 335 reviews 5.7/10 Room
  • 378 reviews 9.6/10 Service
  • 212 reviews 2.7/10 Comfort
  • 124 reviews 8.2/10 Breakfast
  • 103 reviews 8.2/10 Cleanliness
  • 61 reviews 9.2/10 Vibe
  • 42 reviews 5.1/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.