Mercure London Heathrow Hotel 4 stars

Name: Mercure London Heathrow Hotel
Address: LONDON, UB3 1LP, UNITED KINGDOM
Telephone: (+44)20/85736162
Rating: 3.8

Customer review rating 3.8/5 3,783 reviews

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Mercure London Heathrow Hotel

Hotel for travellers looking for local and authentic experiences

As one of the closest hotels to London Heathrow Airport, the Mercure London Heathrow hotel is your premier choice for airport accommodation. The newly refurbished hotel is the ideal choice for business and leisure travellers alike, with easy-access to central London and plenty of on-site facilities to make your stay a welcome one. Each modern room includes a private bathroom and work desk, while guests can benefit from the hotel's on-site gym, restaurant and meeting facilities.

The on-site Borders Restaurant features a selection of international dishes, freshly prepared in-house. Its simple, yet authentic setting makes for a relaxing night, while a cocktail from the bar helps cap off a memorable stay. Guests visiting on business will benefit from the seven dedicated meeting room located on-site, the largest of which can accommodate 180 guests. Ideal for conferences and events, it's the perfect choice for guests.

The hotel is conveniently located just under 2 miles from Heathrow Airport and is serviced by a regular Hoppa Service to and from terminals 2 & 3. All major routes (M4/M25/A4) are easily accessible making it ideal for corporate and leisure travellers.

Hotel extras

7 dedicated meeting rooms accommodating up to 180 guests
Located less than two miles from London Heathrow Airport
Borders Restaurant offers a choice of international cuisine
On-site leisure facilities available to all hotel guests
Nearby transport links to central London

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private outdoor parking (Paying)
- Bus/coach parking area (Paying)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Children's Club for 4 to 6 years
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
LONDON HEATHROWPaying
Languages spoken at the hotel
- English
- Spanish
- Italian
- Polish
- Portuguese
Reception open 24 hours a day
LATE CHECK-OUT UP TO 6PMPaying
Currency exchange
Porter

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 00:01 - 23:59
- Opening hours : Week-end 00:01 - 23:59

Children's Club for 4 to 6 years

7 meeting room(s)
Self service business centre
Copy/print service available

Hotel location

Mercure London Heathrow Hotel

Shepiston Lane
Hayes
Middlesex
UB3 1LP
london
united kingdom

Tel: +442085736162

Fax: (+44)20/88481057

Contact email :

Check-in from 14h00

Check out up to 12h00

TRANSPORT FOR LONDON : ROUTE 140 STATION ROAD
TRANSPORT FOR LONDON : PICCADILLY T1,2 &3

By plane
LONDON HEATHROW At 3.06km / 1.9 miles - Shuttle paying
By car
MOTORWAY M4 JCT, 4 At 2.41km / 1.5 miles
By train
HAYES AND HARLINGTON At 1.61km / 1 miles

GPS :51.494497, -0.430612

Our accommodations

The 184 bedrooms have been designed with a contemporary look and feel yet comfortable and inviting for both business and leisure guests. Choose from standard, superior and privilege rooms, interconnecting and family rooms. All rooms are non-smoking and feature flat-screen TV with satellite channels, en-suite Grohe bath/ rain shower, mini fridge, laptop safe, hairdryer, air conditioning, heating, complimentary toiletries and tea and coffee making facilities.

Standard Room with 1 single bed

Max. number of persons: 1

Wireless internet in your room
High speed internet
Coffee/tea making facilities

Standard Room with 2 single beds

Max. number of persons: 2
Views: Bay view *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities

Standard Room with 1 queen-size bed

Max. number of persons: 2

Wireless internet in your room
High speed internet
Coffee/tea making facilities

Standard Room with 1 queen-size bed and 1 single pull-out bed

Max. number of persons: 3

Wireless internet in your room
High speed internet
Coffee/tea making facilities

Superior Room with 1 queen-size bed

Max. number of persons: 2

Wireless internet in your room
High speed internet
Coffee/tea making facilities

Deluxe Room with 1 king-size bed

Max. number of persons: 2

Wireless internet in your room
High speed internet
Coffee/tea making facilities

Superior Non Smoking Room with 1 queen-size bed and Double sofa bed

Max. number of persons: 4

Wireless internet in your room
High speed internet
Coffee/tea making facilities

Rooms

Our restaurants and bars

BORDERS RESTAURANT

Type of cuisine: International

Borders Restaurant offers a versatile dining choice whether for formal or informal dining. The focus is on delivering a contemporary menu with emphasis on fresh and seasonal produce.

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BORDERS BAR

Borders Bar showcases local as well as international favourites offering exceptional quality wines and beers at an affordable price. An extensive lounge menu and free WIFI are available all day until 11PM.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 7
Maximum size: 150 m²
Maximum capacity: 180 people
Maximum banquet capacity: 180 people

Find out more

Friendly and helpful staffs.

Sarah Solo - 26/03/2020 Confirmed reviews ALL

The hotel was booked full, I was told to wait till 2pm, but the staff managed to checked me in early, and informative about the hotel service, will definitely cone back again!

Friendly helpful staff

David A. Friends - 23/03/2020 Confirmed reviews ALL

Friendly staff, well positioned for our flight home to aus

John Business - 22/03/2020 Confirmed reviews ALL

Very Castomer oriented service

Anonymous Couples - 21/03/2020 Confirmed reviews ALL

Good stay for a day room

Bad stay for the 2nd time

Ammar S. Business - 20/03/2020 Confirmed reviews ALL

It is not the first time to get a small room fully with smoking smell. I confirm with the front desk that I need a clean room it looks this the way how they treated me for the second time

Clean and functional.

Anonymous Solo - 17/03/2020 Confirmed reviews ALL

Good. With one major reservation: the early morning call I requested was never made. In my case this was no problem, bit as an airport hotel this is an unforgivable failure.

Great stay, excellent location

Dan M. Solo - 16/03/2020 Confirmed reviews ALL

I was staying briefly near Heathrow and this hotel was terrific. Highly recommend !

Anonymous Couples - 15/03/2020 Confirmed reviews ALL

Bed only. Very brief, late arrival, early departure for Heathrow flight. Served its purpose very well.

Heathrow stay

Alan Couples - 11/03/2020 Confirmed reviews ALL

Nice hotel with pleasant and helpful staff members.

Angela A. Families - 10/03/2020 Confirmed reviews ALL

Not a great stay. A few different issues made it not the best experience.

Funmilola S. Solo - 10/03/2020 Confirmed reviews ALL

Fantastic service at d lobby and dinning ,room cleaners were nice and prompt when I complained about d milk clotting in d milk

Great staff very helpful

Ali M. Business - 09/03/2020 Confirmed reviews ALL

Very helpful staff, clean well equipped room, lovely bed. Thank you!

Good location

Rosario R. Business - 06/03/2020 Confirmed reviews ALL

The room had all the conforts needed for a night but it was too cold especially in the bathroom where the window didn’t seal proerly

Well located

C. S. Solo - 04/03/2020 Confirmed reviews ALL

Great staff reasonable price. Not sure why you take preauthorisation of £30 on my card on top of my room tariff, and then wait 3 days to give it me back. Card transactions are instant these days. No excuse except what a great way to make money for your company. I'm a hotel owner and wouldn't do this to my guests

Comfortable

David S. Business - 03/03/2020 Confirmed reviews ALL

Everything very good restaurant a bit expensive

Appeared to be well located

Janet B. Couples - 01/03/2020 Confirmed reviews ALL

We were very disappointed. Our car was vandalized whilst in the car park. The staff attitude left much to be desired. Tow octogenarians were traumatized not to be able to go home because the catalytic converter had been stolen. We sat in the lobby for two hours waiting for the RAC engineer to come. We were not offered a drink, and no one asked whether we were alright or not. We were given free extra time to leave the car in the car park whilst we tried to sort things

Disappointing (Bullying, pathetic behaviour)

Anonymous Business - 28/02/2020 Confirmed reviews ALL

Door incessantly hammered and banged at 9. 30am by house keeping and staff (Have you heard of the phone??) in one of the most unnecessary and stupid 'behaviours' I have ever witnessed. A shocking spectacle repeated later that day. by staff whose only intent was to get rid of guests. One of the worst experiences I have had in a hotel - unrepeatable and totally unacceptable - a terrible experience.

Adeola A. Couples - 27/02/2020 Confirmed reviews ALL

I stayed for just 30mins and checked out the night I arrived. I expected the staff to ask whether there was a problem for checking out early- just 30minutes later. They were only interested in getting back the keys and were satisfied that I have paid. This is terrible and unacceptable.

Convenient location

Sally Friends - 26/02/2020 Confirmed reviews ALL

Everything was satisfactory, staff helpful and room was big enough to store seven bags of luggage!

well located

Mary E. B. Friends - 26/02/2020 Confirmed reviews ALL

my room was upgraded and very quiet

Our most recent 20 reviews

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