Mercure London Heathrow Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 341 reviews

Hotel extras

  • 7 dedicated meeting rooms accommodating up to 180 guests

  • Located less than two miles from London Heathrow Airport

  • Borders Restaurant offers a choice of international cuisine

  • On-site leisure facilities available to all hotel guests

  • Nearby transport links to central London

ALLSAFE approved hotel

Our accommodation(s)

The 184 bedrooms have been designed with a contemporary look and feel yet comfortable and inviting for both business and leisure guests. Choose from standard, superior and privilege rooms, interconnecting and family rooms. All rooms are non-smoking and feature flat-screen TV with satellite channels, en-suite Grohe bath/ rain shower, mini fridge, laptop safe, hairdryer, air conditioning, heating, complimentary toiletries and tea and coffee making facilities.

Hotel location

Mercure London Heathrow Hotel

Shepiston Lane, Hayes, Middlesex
United Kingdom

GPS:51.494497, -0.430612

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms


Borders Restaurant offers a versatile dining choice whether for formal or informal dining. The focus is on delivering a contemporary menu with emphasis on fresh and seasonal produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  341 reviews

TripAdvisor Rating  3.5/5  1,583 reviews

Value of money

TripAdvisor rating 5.0/5

Fearless43380288202 Solo travel - TripAdvisor review

Value of money spending in hotel very good and supportive staff big spacious rooms big resturant with veriety of dishs.resturant staff is very polite and helpful.with there great leader. And very tasty food. I will come back again in this place thankyou

Great service staff and supportive

TripAdvisor rating 5.0/5

Vacation07749554517 TripAdvisor review

Very polite helpful Restaurant Staff, special thanks of manager and waitress vaishally for your support. large waiting areas with seating, lovely spacious room, luxurious. Restaurant Dinner was good lots of choice and staff clearing the tables promptly. Very satisfied with our stay and would recommend this hotel.

A very pleasant in night stay!

TripAdvisor rating 5.0/5

Gerald J TripAdvisor review

Excellent hospitality from Sachin and Jaylen! Came with low expectations for a one night stay. Very enjoyable experience with well trained and respectful staff This hotel will be my future hotel of choice in Heathrow. solo travellers need not feel lonely!!

Memorable evening in restaurant

TripAdvisor rating 5.0/5

Nomad22649064117 TripAdvisor review

Room was ok but special thanks to all the restaurant staff for looking after us on our special evening. Dinner was outstanding enjoy alot with drinks .RESTAURANT STAFF were welcoming with smile and helpful. I would really recommend this place for a special occasion.ambience is lovely with light music in restaurant. A really wonderful evening must visit

Good service

TripAdvisor rating 5.0/5

Sightsee08997671069 TripAdvisor review

Had a nice stay here, as the beds were comfy and staff friendly. Won guest of the day and received a few prizes which was a great surprise! The dowstairs restaurant was good with nice food.friendly and well behaved service staff Would recommend this if you're flying from Heathrow.

Dear Guest , What a most lovely review! I am delighted to read that you had a good time. I sincerely hope to have you back soon. Kindest regards, Manoj Khandekar

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Other web-users rate our hotel

  • 472 reviews 7/10 Location
  • 859 reviews 4.4/10 Room
  • 772 reviews 6.9/10 Service
  • 30 reviews 5.1/10 WiFi
  • 434 reviews 4/10 Comfort
  • 394 reviews 4.2/10 Cleanliness
  • 293 reviews 5.1/10 Food
  • 253 reviews 5.7/10 Value

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