Novotel London Heathrow Airport - M4 Jct 4 Hotel 4 stars

Customer review rating 4.2/5 11,581 reviews
Novotel London Heathrow Airport - M4 Jct 4
See on a map
+ 24 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • 10 - min. drive from Heathrow Airport and 5 - min. drive to Stockley Busines Park

  • Hoppa Bus can take hotel guests to and from the airport

  • Leisure facilities, including gym and indoor heated pool

  • In-house restaurant offering international and local cuisine

  • 15 versatile meeting rooms which can hold up to 180 people

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 15 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel London Heathrow Airport - M4 Jct 4

Cherry Lane
West Drayton
junction 4m4
UB7 9HJ
heathrow
united kingdom

Tel: +4401895458737

Fax: (+44)1895/431221

Contact email

Check-in from 14h00

Check out up to 12h00

  • H51 :   H51 HEATHROW T 4&6 (Paying)

  • HEATHROW HOPPA :   H 1 HEATHROW T 123 (Paying)

  • UXBRIDGE - HOUSLOW :   222 UXBRIDGE/HOUNSLO (Paying)

  • PICCADILLY LINE :   HEATHROW T 123

  • By plane

    LONDON CITY AIRPORT At 35km / 21.88 miles

  • By plane

    LONDON GATWICK At 100km / 62.5 miles - Shuttle paying

  • By plane

    LONDON HEATHROW At 1.53km / 0.95 miles - Shuttle paying

  • By plane

    LONDON STANSTED At 150km / 93.75 miles - Shuttle paying

  • By boat

    NEWHAVEN At 150km / 93.75 miles

  • By boat

    SOUTHAMPTON At 100km / 62.5 miles

  • By helicopter

    NORTHOLT At 13km / 8.13 miles

  • By car

    MOTORWAY 25 At 5km / 3.13 miles

  • By car

    MOTORWAY 4 At 1km / 0.63 miles

  • By train

    HAYES & HARLINGTON At 5km / 3.13 miles

  • By train

    WEST DRAYTON At 2km / 1.25 miles

GPS :51.497383, -0.455642

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with Queen bed + convertible Sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Executive Room with 1 queen-size bed and sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Junior Suite with Queen size bed and sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 230

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel London Heathrow Airport - M4 Jct 4

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

11,581 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,196 reviews

Good location

Customer review rating 4.2/5

Dan M. Solo - 24/02/2020 Confirmed reviews ALL

I stayed with you whilst visiting friends in the area.

Would stay again

Customer review rating 4.2/5

Andrewh Business - 23/02/2020 Confirmed reviews ALL

Quiet, comfortable room, clean room. Good location. Good price. Good Breakfast.

Well located

Customer review rating 4.2/5

Acia Families - 23/02/2020 Confirmed reviews ALL

Checked in at about 4pm, had two rooms but only one was ready. A bit upsetting as we were all tired.

Fit for purpose

Customer review rating 4.2/5

Daniel Solo - 22/02/2020 Confirmed reviews ALL

Polite staff. Clean Rooms. Fit for purpose

Overall great experience - will stay again

Customer review rating 4.2/5

Anisa Solo - 20/02/2020 Confirmed reviews ALL

I booked last minute and was happy with my choice. Overall, the room and washroom were clean and modern. I liked the usb charging ports in the room, the tv, the coffee, the lighting etc. I found the walls to e too thin and could hear almost everything in the rooms next to me so I wasn't pleased about that. I also had to pay 5 pounds for a power adapter for my canadian plug which I found strange. I frequent hotels a lot and especially for an airport hotel, I was expecting a returnable deposit for it or the use of one complimentary. I also would have liked free coffee in the lobby due to the waiting times for the shuttle to the airport. Overall staff were nice and helpful.

Customer review rating 4.2/5

Hivine Friends - 20/02/2020 Confirmed reviews ALL

The hotel is well-located indeed. Customer service were extremely helpful. Yet, the breakfast area was crowded and the timing was tight. It might be good to extend it, especially that most of the visitors might still be jet lagged on their first morning in London.

Great location after long flight

Customer review rating 4.2/5

Anonymous Solo - 20/02/2020 Confirmed reviews ALL

Staff were friendly and helpful. Great way to unwind after a long long flight. Good breakfast to start the new day.

Well located

Customer review rating 4.2/5

Donna Couples - 19/02/2020 Confirmed reviews ALL

Clean, good value for money, good choice of food though the pizza wasnt so good on night one (9.30pm in the bar). The car park paying system is better when we can pay ontop of our bill rather than an app to download just when arriving and tired. Please take away the awful pay machines/download app parking and do it for us as part of the whole payment. Such a practical yet chic hotel. Pool/snooker was a good laugh. The swimming pool was a little crowded but fun. Next time I will look for the gym which I dont think is clearly marked. The changing rooms for the pool are too small but ok as there is a toilet there which can be used. Love the outdoor seating/BBQ . Must be fun in the summer. This novotel is an oasis in a crazy part of the country (right by busiest airport in UK). Excellent with minor disadvantages

Customer review rating 4.2/5

Sandeep Families - 19/02/2020 Confirmed reviews ALL

Its lovely

Good Stay

Customer review rating 4.2/5

Michelle Families - 19/02/2020 Confirmed reviews ALL

I was well looked after from the minute I arrived. Arrived really early and even though couldn't check in until the afternoon, staff were brilliant and got my room ready by 11am. Really nice room and friendly staff, helped with parking and pool access. Would definitely stay again.

Neil’s stay

Customer review rating 4.2/5

Neil Business - 18/02/2020 Confirmed reviews ALL

Good location Car parking expensive Staff very good Bar food limited selection

nice hotel, food good but small portions

Customer review rating 4.2/5

Ade Business - 17/02/2020 Confirmed reviews ALL

easy check in, clean room, bed tucked up too close to wall though

Really good hotel for transit stay with good hotel airport transfer

Customer review rating 4.2/5

Harish H. Business - 17/02/2020 Confirmed reviews ALL

All was good Liked the lean reception desk on ground. I was readily upgraded due to my membership and room was good Breakfast was Okayish - would have liked to see a bit more spread of cereals and bread - but is good enough

Good location

Customer review rating 4.2/5

Christopher W. Business - 16/02/2020 Confirmed reviews ALL

I stay here when I have a morning flight or late arrival. Good rooms, restaurant is good enough. Better than other hotels for same value

Dear CHRISTOPHER W., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Good Hotel. Restaurant Service Slow

Customer review rating 4.2/5

David Solo - 16/02/2020 Confirmed reviews ALL

I have stayed twice here on my outward and return trip. I found the rooms at the Novotel Heathrow comfortable and clean. The bed in particular was very comfortable. The reception staff in particular were very helpful and knowledgeable. The only problem I had was the restaurant. On the whole the food was good apart from the semi-raw chunky chips. The main problem was the slow service. There seemed not to be many people on duty, is there a problem recruiting staff??

Good Location

TripAdvisor rating 4.0/5

James A Business - 16/02/2020 TripAdvisor review

Hotel well located on the edge of the Motorway links. Also very close to Heathrow airport. Room was large and the bed very comfortable. Breakfast had a good selection to cover most tastes. Bar area was large open and bright with a reasonable selections of drinks available. Staff were helpful and friendly.

Dear James A, Thank you for your review. I am so pleased that you enjoyed your stay with us, including the location. I am glad to read that our team looked after you, please be assured that your review has been duly shared with the team. I hope to have the pleasure of welcoming you back soon in the future. Kind regards Agnello Silveira

Great for Heathrow

Customer review rating 4.2/5

Andrew Couples - 15/02/2020 Confirmed reviews ALL

A good stay with all the facilities needed for a quick night before an early flight.

Dear ANDREW S., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Terrible

Customer review rating 4.2/5

Roy Couples - 14/02/2020 Confirmed reviews ALL

Bath tub was dirty, no moisturisers in the room. Tv remote was missing.

Dear ROY K., Thank you for taking the time to tell us about your experience at the Novotel London Heathrow Airport - M4 Jct 4. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Would not return

Customer review rating 4.2/5

Margaret M. Families - 13/02/2020 Confirmed reviews ALL

My daughter and I and two babies arrived after an overnight flight. We had many suitcases and two car seats. No one - not one person - offered to help us with our bags. I had book through Accor with the family plan for two rooms, only to find that the rooms were not adjoining. I did not request it because I assumed, apparently incorrectly, that families would be given such rooms. When we were there in October, breakfast was included but not this time. The lady in the restaurant was very helpful, though. Once again, when we left, in spite of all the smartly dressed young people wandering around the lobby, no one came to help. I was planning to stay with you on my way back through London. Not now.

Dear MARGARET M. //1PM, Thank you for taking the time to tell us about your experience at the Novotel London Heathrow Airport - M4 Jct 4. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

exceeded expectations

Customer review rating 4.2/5

P. Business - 13/02/2020 Confirmed reviews ALL

quick check-in / clean comfortable quiet room / memorable breakfast / effective taxi service

Dear Feibelman P., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in heathrow