Cooinda Lodge Kakadu

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Cooinda Lodge Kakadu 3 stars

Customer review rating (ALL Rating) 4.5/5 773 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Centrally located in Kakadu National Park

  • Yellow Water Cruises depart from reception up to five times a day 365 days a year

  • Only hotel in Kakadu with two swimming pools

  • Short stroll to Warradjan Cultural Centre

  • Scenic Flights depart from nearby Cooinda Airstrip

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Cooinda Lodge Kakadu

Kakadu National Park, Kakadu Highway
0886 JABIRU
Australia

Telephone +61 8 8979 1500

Fax +61 8 8979 0148

Contact email

  • By plane

    DARWIN INTL AIRPORT At 250km / 155 miles

  • By plane

    JABIRU AIRPORT At 8km / 4 miles

GPS:-13.042021, 132.393494

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Bar

THE BARRA BISTRO

Enjoy the relaxed outdoor casual dining experience of Barra Bistro, which offers seasonal produce and recognised Northern Territory favourites. Open for breakfast, lunch and dinner.

Our accommodation(s)

The lodge rooms at Cooinda Lodge Kakadu are perfect to relax after a long day exploring Kakadu. Each lodge features a bathroom, tea and coffee making facilities and a terrace with outdoor seating.

Our guest reviews

Our guest reviews for
Cooinda Lodge Kakadu

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  773 reviews

TripAdvisor Rating  4.0/5  1,285 reviews

Good facilities

Customer review rating 3.5/5

Rian Families - Confirmed reviews ALL

Great location, good facilities. Little disappointed in the "family room" not worth the $379.00 for a night.

Dear Riann F., Thank you for taking the time to tell us about your experience at the Cooinda Lodge Kakadu. I am sorry that room did not meet your expectations; please allow me to express my sincerest apologies. At Cooinda we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stephen Miller

High standard accommodation in a stunning environment.

Customer review rating 3.5/5

Liz Families - Confirmed reviews ALL

Our stay at Cooinda was fabulous. The only problem we had was the receptionist we questioned when we first arrived told us Jabiru was a 30 minute drive. Later when checking on Google maps we found it was more like 45 mins. She also neglected to tell us, that plane flights pilots were to be met at the reception area at a specified desk. We were left with the impression we had to drive to Jabiru.

Dear William C., We very much appreciate your comments regarding your stay at the Cooinda Lodge Kakadu. I apologise that we have missed the mark training our new staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Millsy

It could have been better.

Customer review rating 2.0/5

Rb Families - Confirmed reviews ALL

Our stay in Cooinda Lodge could have been better. I think we just got unlucky that the lodge room that was allocated to us was just outside parking lot. The patio area is directly facing the parking lot and is next to useless as you cannot sit there else you will be eaten alive by the mosquitoes. I understand that the mosquitoes are a part of life around the area but the management could have done measures to at least reduce. At least the air-conditioning is working and there is hot water. The cleanliness of the room is okay, you can tell it hasn't been cleaned thoroughly but it is acceptable. There is no public WIFI that you can access within the common area i.e. reception, restaurant, which is pretty a basic necessity these days. Reception have no landline on offer only the free public pay phones. So basically if you got no mobile signal (which pretty much our case, note that we are on Tesltra) you will be basically off the grid. Food isn't that bad or expensive, but the limited menu. And there are no other restaurants or shop within 50km+ radius. There isn't much of anything in Jabiru either. So come prepared with snacks and drinks. For an Accor hotel, you would have expected a higher standard, but unfortunately our expectations are not met.

Dear Rhia B., Thank you for taking the time to tell us about your experience at the Cooinda Lodge Kakadu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Cooinda, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stephen Miller

Lovely park and staff however buildings need maintenance

Customer review rating 4.0/5

Ally Couples - Confirmed reviews ALL

Extremely expensive and lodge overrated. Bathroom was not cleaned properly - hair and paper behind door. Not self contained as informed which forced us to eat out - more expense. Bed and room very comfortable and quiet.

Dear Alison D., Thank you for taking the time to tell us about your experience at the Cooinda Lodge Kakadu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Cooinda, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have spoken to the housekeeping manager to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stephen Miller

Great location

Customer review rating 3.5/5

Kylie C. Families - Confirmed reviews ALL

Good experience give remote location. Food options were limited but great quality. Staff very friendly and coped well under pressure. Biggest gripe is the family room - it wasn’t clear that the third bed was a fold out. This was too short for my 14 year old teen who is only 5’4”. Bathroom floor was also dirty.

Dear Kylie C., We very much appreciate your comments regarding your stay at the Cooinda Lodge Kakadu. I am sorry that your room standard did not meet your expectations; please allow me to express my sincerest apologies. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, Stephen Miller

Great stay

TripAdvisor rating 5.0/5

55marilynp TripAdvisor review

Beautifully maintained grounds, the accommodation is comfortable & clean - staying at the lodge was perfect. The Yellow River cruise was fabulous - thanks Travis. Don’t forget to take your mozzie repellent. We visited the Cultural Centre at Cooinda and spoke with two lovely young women who were informative and generous with their time and sharing of their culture and their basket making skills 😎👍

Dear 55marilynp, Thank you for taking the time to provide this feedback, it is always lovely to read that guests have enjoyed their stay here at Cooinda Lodge as we do continuously strive to provide the best service we can for our guests to have an enjoyable and comfortable stay. Our Yellow Water Cruises and Warradjan Cultural Centre are two absolute highlights, showcasing the beauty of the landscapes and the culture of Kakadu National Park so we are thrilled that you were able to experience and enjoy both. Thank you again and we hope to be able to welcome you back to Cooinda in the near future and hope that your next stay is just as enjoyable. Sincerely, The Cooinda Lodge Team

Excellent Location and Cosy Rooms

Customer review rating 5.0/5

Rhonda T. Couples - Confirmed reviews ALL

We were able to get 2 nights' stay at Cooinda on our recent travels and loved it. The rooms, bed and shower were great. The food was delicious and the staff were so helpful. Would highly recommend staying here if you are travelling through Kakadu.

Dear Rhonda T., Thank you again for your comments regarding your stay at Cooinda Lodge Kakadu and we hope you come back and visit Kakadu. Sincerely, Stephen Miller

We love staying at Cooinda, we normally camp but stayed in a family room this time. Nice surrounds, good pool area etc.

Customer review rating 4.0/5

Zoe Friends - Confirmed reviews ALL

We enjoyed our stay, this was our 7th trip to Cooinda. We generally camp, but stayed in a family room this time. The rooms are a bit disappointing given the price, the bathroom was not clean and we had cockroaches in our shower. No air con remote in our room to adjust temp overnight. Bed was comfy, but pillows were very thin and uncomfortable. The grounds are beautiful, pool area etc. but the room was the let down. We dined in Mimi's restaurant for dinner & breakfast which were both nice, but a bit pricey (however understand this given remote location)

Dear Zoe S., Thank you for taking the time to tell us about your experience at the Cooinda Lodge Kakadu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Cooinda, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Millsy

Great get away

Customer review rating 5.0/5

Sarema Families - Confirmed reviews ALL

It was a great family get away, wish we could have stayed longer.pool was amazing

Dear Sarema C., We very much appreciate your comments regarding your stay at the Cooinda Lodge Kakadu. Thank you for your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I apologise that our room did not meet our usual standard. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than previous one. Sincerely, Stephen Miller

Simply the Best!

Customer review rating 4.5/5

Lissa76 Friends - Confirmed reviews ALL

from the moment we went to reception to check in, during our whole stay and when checking out, we received the best customer service that anybody could ask for...the entire team at Cooinda Lodge is absolutely fantastic!! The only bad thing about the place is that I did not have any telephone reception with Optus and would have been in a lot of trouble with paying for anything as I'd misplaced my bank card too, but I had some cash for incidentals! There is no Wi-Fi either

Dear Larissa M., We very much appreciate your comments regarding your stay at the Cooinda Lodge Kakadu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I will also follow up with our reservations team in regard to your booking to see why you were unable to book through ALL Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Miller

Enjoyable short stay

Customer review rating 4.0/5

Miranda Solo - Confirmed reviews ALL

The room was quite comfortable, although it appears the walls are quite thin because I could hear a lot of noise from the people next door. I imagine during busy season that would have been annoying. The restaurant was great, the barramundi was expertly cooked and the chef is to be commended for the delicious food he prepared. My only disappointment was that I couldn’t get a half serve of the ribs - solo travellers shouldn’t be disadvantaged like that!

Dear Miranda M., We very much appreciate your comments regarding your stay at the Cooinda Lodge Kakadu. It is always a pleasure to receive positive feedback. I will share your comments with our kitchen team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Miller

Great little get away for the family

Customer review rating 4.5/5

Marie R. Families - Confirmed reviews ALL

We really enjoyed our experience. The Yellow Waters tour was great, staff were exceptional & the facilities awesome.

Dear Marie R., We very much appreciate your comments regarding your stay at the Cooinda Lodge Kakadu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Miller

Wonderful location, great facilities, super helpful staff

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Rented 3 Outdoor Retreat rooms for an overnight family visit to Kakadu. The Retreat rooms were very comfortable, well appointed, and it was fun staying in a glam tent. The shared bathroom facilities were well maintained.

Dear Michael D., We very much appreciate your comments regarding your stay at the Cooinda Lodge Kakadu. It is always a pleasure to receive positive feedback. I will share your comments with Caroline. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, especially our outback retreats and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Miller

Good stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Excellent customer service from check in to check out. Good buffet breakfast , many choices to choose, staff are very good.

Dear Rosalina D., We very much appreciate your comments regarding your stay at the Cooinda Lodge Kakadu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Miller

Beautiful location, great staff, tasty food

Customer review rating 4.5/5

Kirsten Families - Confirmed reviews ALL

Cooinda made it so easy for us to have a short stay in Kakadu. The food was fantastic as was the beautiful setting around Mimi's and the pool.

Dear Kirsten N., We very much appreciate your comments regarding your stay at the Cooinda Lodge Kakadu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Miller

Relaxing

Customer review rating 4.0/5

Deb Couples - Confirmed reviews ALL

Good customer service, location suited us close to Yellow Water Cruise

Dear Debra R., We very much appreciate your comments regarding your stay at the Cooinda Lodge Kakadu. It is always a pleasure to receive positive feedback. I will share your comments with Thomas. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are hoping that Telstra will be upgrading services in the near future so that all our guests will be able to use wifi Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent

Customer review rating 4.5/5

Y Couples - Confirmed reviews ALL

Clean and good facilities and amazing restaurant

Dear Yanna L., We very much appreciate your comments regarding your stay at the Cooinda Lodge Kakadu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Miller

Great Place to Stay

TripAdvisor rating 4.0/5

sharonw1401 TripAdvisor review

Great location for exploring Kakadu. Room was very Comfortable, good size and clean. Staff at checkin were very friendly. Great meals. with lots of choices. Relaxing swimming pool after a day of travelling.

Dear Guest, We very much appreciate your comments regarding your stay at the Cooinda Lodge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arun George

Amazing experience

TripAdvisor rating 5.0/5

Mary K TripAdvisor review

Fantastic location and the staff were great. Lodge room was large, clean and very comfortable. Yellow Waters tour conveniently starts at the lodge and is just amazing. Great guide and the scenery has to be seen to be believed. Great steak at the restaurant.

Dear Mary, We very much appreciate your comments regarding your stay at the Cooinda Lodge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arun George

Very impressive stay

TripAdvisor rating 5.0/5

yoshief2017 TripAdvisor review

We stayed a total of two nights at Cooinda Lodge. We wanted to have experience of both the Outback Retreat and Deluxe rooms, so we stayed one night in each. Outback Retreat was very clean and very comfortable. We loved it. It has a nice natural style décor. Power points, fridge and electric kettle were very useful. Even though it was an Eco tent, there was Air-conditioning and a celling fan in the tent. Although Outback Retreat do not have an ensuite, we were very impressed with the share facility. We had to use a security code to access the facility, so we felt very safe. Also very clean and no bugs at all. Fancy basin and shower facilities were a nice surprise. I didn't expect that level of quality and cleanness. Common area between female and male section has a washing machine and dryer, also a drinking water tap. Only negative aspect was that the power generator makes noise and disturbed our sleep however it is understandable that they need it due to the remote location. Hope they can apply alternative solution in the near future. Deluxe Room is also very new, clean and comfortable. We appreciated that ensuite facility. Air-conditioning, celling fan, kettle, fridge are all working well. This area was very quiet. Restaurant provided nice food and drinks and reasonably priced and very tasty. All staff are friendly and very helpful. We noticed that this property operation is very sustainable. A separated recycle bin is located in the deluxe room. Coffee cups in the cafe are bio gradable and compostable. Drinking water stations are located in many places, so we can fill our water bottle without using single use plastic at all. We loved this place and highly recommended.

Dear Guest, We very much appreciate your comments regarding your stay at the Cooinda Lodge Kakadu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arun George

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