Mercure Kakadu Crocodile Hotel 4 stars

Customer review rating 4.0/5 3,088 reviews
Mercure Kakadu Crocodile Hotel
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Hotel extras

Combining a superb location with an excellent range of services and facilities, Mercure Kakadu Crocodile Hotel features 110 air-conditioned guest rooms, an outdoor swimming pool, the Escarpment Restaurant and Bar and event facilities for up to 250 guests.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Swimming pool
  • Massage (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Kakadu Crocodile Hotel

Flinders Street
0886
jabiru
australia

Tel: +61889799000

Fax: (+61)8/89799098

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    JABIRU AIRPORT At 8km / 4 miles

GPS :-12.671082, 132.831457

Our accommodations

Spacious, light and airy, guest rooms at Mercure Kakadu Crocodile Hotel provide a cool, inviting space, perfect for relaxing in after a long day exploring the region. Guests looking for hotels in Kakadu can choose from a range of accommodation options at this impressive hotel, with a variety of bedding configurations to suit individuals, couples, families and groups of friends. Tastefully appointed and contemporary, each guest room features aboriginal artwork, a desk, WIFI access and a modern ensuite.

Accessible room

Standard room with 1 queen size bed

  • Max. number of persons: 2
  • Area: From 33
  • Wireless internet in your room
  • Coffee/tea making facilities
Accessible room

Standard Room 2 Double Beds

  • Max. number of persons: 4
  • Area: From 33
  • Wireless internet in your room
  • Coffee/tea making facilities

Superior Room 1 Queen and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 33
  • Wireless internet in your room
  • Coffee/tea making facilities

Superior Room 2 Double Beds

  • Max. number of persons: 4
  • Area: From 33
  • Wireless internet in your room
  • Coffee/tea making facilities
Accessible room

Courtyard Family Room 1 Queen and 2 Single Beds

  • Max. number of persons: 4
  • Area: From 33
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
Accessible room

Superior room with 1 queen size bed

  • Max. number of persons: 2
  • Area: From 33
  • Wireless internet in your room
  • Coffee/tea making facilities
Accessible room

Courtyard Room 2 Double Beds

  • Max. number of persons: 4
  • Area: From 33
  • Wireless internet in your room
  • Coffee/tea making facilities

Our restaurants and bars

ESCARPMENT RESTAURANT

Type of cuisine: Bistro

Embracing indigenous culture with our take on local bush tucker as well as offering modern Australian cuisine, Escarpment Restaurant is open for breakfast, lunch and dinner and uses locally sourced ingredients to showcase our region.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ESCARPMENT BAR

Photo non contractuelle / Strictly non binding

Enjoy balmy nights with a wide selection of iconic Australian wines, icy cold beers and signature cocktails before heading down into the air-conditioned restaurant for dinner.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 325

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Mercure Kakadu Crocodile Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

3,088 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,539 reviews

Needs improving

Customer review rating 4.0/5

A.w. Couples - 22/02/2020 Confirmed reviews ALL

Fortunately we only stayed for one night. I am sure the bed had been slept in before without changing the sheets, not crisp and 'straight'. The bathroom in particular bead not very clean and the bedroom could have been better. Overall felt the whole hotel could do with a general makeover.

Well located

Customer review rating 4.0/5

Simon B. Couples - 18/02/2020 Confirmed reviews ALL

Excellent service in restaurant, good welcome at reception, very clean.

We LOVE the Lady of the Kakadu Welcomes!

Customer review rating 4.0/5

Sarah J. Families - 15/02/2020 Confirmed reviews ALL

Yearly birthday tradition to stay at the Crocodile. Your lady on reception is AMAZING!! Every year. This occasion, lady in restaurant for dinner was also fabulous! The boys, local & foreign should try to be more like that lady! Sorry I can't remember names. Pool is excellent too! Love the art!!!!

Enjoyable stay

Customer review rating 4.0/5

J Families - 14/02/2020 Confirmed reviews ALL

Lovely weekend away in Kakadu. The weather was beautiful & everything was so green. The mercure was as good as it always is. Warm welcome, comfortable beds, spacious room. We noticed the pool is looking like it's had some repairs which is good to see. Beautiful & delicious dinner & breakfast enjoyed in the restaurant, top notch service here too. Overall a very enjoyable stay, will be back again soon!

The great wet season escape

Customer review rating 4.0/5

Kristy Friends - 09/02/2020 Confirmed reviews ALL

I had a relaxing time at the Kakadu Crocodile Hotel, utilising the pool a couple of times and being amazed by the high quality meals on offer. It was a great little wet season get away coupled with the Yellow Water Sunrise Cruise.

Disappointed

Customer review rating 4.0/5

John Solo - 08/02/2020 Confirmed reviews ALL

Only stayed one night to be fair but although the room was well appointed and clean the bathroom was ' tired' and in need of renovation. It was the restaurant that warranted the disappointed tag. I chose something from the menu with chicken - not really sure what it was with but it turned out to be a rather dry chicken portion surrounded by multi coloured ' mess' . I waited 40 minutes for this. I asked for a glass of red wine. As I reached the bottom I tasted something a bit metallic. It was fly. The waiter did not seem surprised! I think the menu would be better in plain and simple language and cooked that way.

Great stay

Customer review rating 4.0/5

Anonymous Business - 08/02/2020 Confirmed reviews ALL

Great food, comfortable bedding, good to have a desk to allow me to work at (many hotels have poor or no facilities for business travellers)

Enjoyed staying as we love coming to Kakadu - have stayed at Crocodile Hotel quite a few times before

Customer review rating 4.0/5

Andew Couples - 07/02/2020 Confirmed reviews ALL

Very good. Enjoyed dinner in the dining room for 2 nights, staff was very friendly. We were a bit disappointed that we lost power for several hours on the first night, but being Territorians we are quite used to that.

A lovely stay

Customer review rating 4.0/5

Goodstay Solo - 05/02/2020 Confirmed reviews ALL

Staff were amazing, the food was great (have the steak - delicious!)

Exceptional

Customer review rating 4.0/5

Sandra A. Families - 03/02/2020 Confirmed reviews ALL

The Hotel was large and classy. The rooms were modern, clean, large and well-appointed. The meals from the restaurant were always exceptional. The staff were always lovely.

Customer review rating 4.0/5

Joshua B. Business - 01/02/2020 Confirmed reviews ALL

Stayed one night for work Took my family

very comforatble/ caring staff

Customer review rating 4.0/5

Anonymous Couples - 30/01/2020 Confirmed reviews ALL

Easy access/helpful staff/ so territorian style

Dear Sithy, We very much appreciate your comments regarding your stay at the Mercure Kakadu Crocodile Hotel. We love looking after our Territorians! We are also very pleased we were able to provide you with great service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joshua McLean Front Office Manager

Great experience

Customer review rating 4.0/5

Ian P. Friends - 28/01/2020 Confirmed reviews ALL

Everything we needed. Friendly staff, great food at dinner and breakfast.

Dear Ian, We very much appreciate your comments regarding your stay at the Mercure Kakadu Crocodile Hotel. It was a pleasure having you all out here with us even if it was only for the one night. Hopefully we see you out here again soon. Sincerely, Joshua McLean Front Office Manager

Great Stay

Customer review rating 4.0/5

T. Friends - 27/01/2020 Confirmed reviews ALL

The hotel is dated but the rooms are large and well furnitured. The staff are what make this hotel a real treasure with amazing service that made this a great stay. Fantastic access to Kakadu National Park. And how many people can say they have stayed inside a large crocodile. If you are making the trip then this is a great place to stay.

Dear David, We very much appreciate your comments regarding your stay at the Mercure Kakadu Crocodile Hotel. Its great to hear our staff were able to provide you with exceptional service. You are right in saying our staff make this hotel a great place to stay and we really do appreciate these comments Hopefully we see you out here again soon. Sincerely, Joshua McLean Front Office Manager

Great location and restaurant

Customer review rating 4.0/5

Anonymous Families - 26/01/2020 Confirmed reviews ALL

We enjoyed visiting Ubirr Rock and Nourlangie Rock. The hotel pool was awesome. We were disappointed with the moisture on walls in the hotel room caused by Airconditioning. The room smelled musty, cushians had mould on them and sheets and carpet felt damp. The restaurant had lovely food.

Dear Sarah, We very much appreciate your comments regarding your stay at the Mercure Kakadu Crocodile Hotel. It is always a pleasure to receive positive feedback. I do apologise for the dampness in the rooms. This is caused by the high humidity outside mixing with the cold air in the rooms. It is certainly a problem everyone in the north is aware of and unfortunately the only way to avoid this is keeping the rooms closed up with the air conditioning on. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joshua McLean Front Office Manager

Well located, great staff and fabulous restaurant

Customer review rating 4.0/5

Kim S. Families - 26/01/2020 Confirmed reviews ALL

We had a great one night stay and the kids really enjoyed playing in the pool and next to the restaurant. The indigenous art was fabulous and we loved meeting the artist, David.

Dear Kim, We very much appreciate your comments regarding your stay at the Mercure Kakadu Crocodile Hotel. We are very happy to hear you enjoyed your stay with us at the Croc. The man with the french accent (Blue) is working this evening with me do i'll be sure to show him your lovely review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joshua McLean Front Office Manager

Unique Hotel

Customer review rating 4.0/5

Beverley T. Couples - 26/01/2020 Confirmed reviews ALL

We booked two nights in order to visit Kakadu National Park. Loved the unique design of the hotel and found staff helpful and informative.

Dear Mr & Mrs T., We very much appreciate your comments regarding your stay at the Mercure Kakadu Crocodile Hotel. We are very happy to hear you enjoyed your stay with us and that our staff were able to provide you with great service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joshua McLean Front Office Manager

Great stay

Customer review rating 4.0/5

Joanne J. Families - 24/01/2020 Confirmed reviews ALL

Had a great time, staff were very helpful and friendly. Food was awesome, we thought that in such a remote location it would be average at best but we were surprised at how good the food really was

Dear Joanne, We very much appreciate your comments regarding your stay at the Mercure Kakadu Crocodile Hotel. It is always a pleasure to receive positive feedback and we are very pleased to hear you had an enjoyable stay with us at the Croc. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joshua McLean Front Office Manager

Our stay at the Croc Hotel was very restful, relaxing and peaceful.

Customer review rating 4.0/5

Reneé L. Couples - 21/01/2020 Confirmed reviews ALL

The service was great, the food was lovely. Our room well presented and comfortable

Dear Renee L., We very much appreciate your comments regarding your stay at the Mercure Kakadu Crocodile Hotel. Its great to hear you had a relaxing time at the Croc and that our staff were able to provide you with great customer service Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joshua McLean Front Office Manager

Quite satisfied

Customer review rating 4.0/5

Anonymous Business - 20/01/2020 Confirmed reviews ALL

I spent a week there whilst on a work trip. The room was comfortable and the evening meals were exceptional.

Dear Grant, We very much appreciate your comments regarding your stay at the Mercure Kakadu Crocodile Hotel. It is always a pleasure to receive positive feedback. I'll be sure to let the chefs know about your kind words. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joshua McLean Front Office Manager
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