Customer review rating 4.0/5 3,449 reviews
ALLSAFE approved hotel
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Combining a superb location with an excellent range of services and facilities, Mercure Kakadu Crocodile Hotel features 110 air-conditioned guest rooms, an outdoor swimming pool, the Escarpment Restaurant and Bar and event facilities for up to 250 guests.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 10h00
Contact email :
Check-in from 14h00
Check out up to 10h00
Spacious, light and airy, guest rooms at Mercure Kakadu Crocodile Hotel provide a cool, inviting space, perfect for relaxing in after a long day exploring the region. Guests looking for hotels in Kakadu can choose from a range of accommodation options at this impressive hotel, with a variety of bedding configurations to suit individuals, couples, families and groups of friends. Tastefully appointed and contemporary, each guest room features aboriginal artwork, a desk, WIFI access and a modern ensuite.
* Subject to availability
Number of meeting rooms: 3
Maximum size: 325 m²
Maximum capacity: 250 people
Maximum banquet capacity: 160 people
100% genuine reviews from our guestsFind out more
Anonymous Couples - 23/02/2021 Confirmed reviews ALL
The entrance was beautiful, walked into the room and it smelt stale and there was a bit of mould on the roof. One of the notes in the room said that lunch was takeaway due to covid but another note said that it was open until 3pm when we got to the restaurant they told us they were closed but could make us a pizza. My partner ordered the carbonara for dinner which was a huge serving but it was very salty and oily. Otherwise we enjoyed our stay.
Russ S. Couples - 23/02/2021 Confirmed reviews ALL
After reading some reviews and being in the top end during the "wet", I wasn't looking forward to my stay. However, I can safely say my wife and I really enjoyed our time at this hotel, great room, good restaurant and bar facilities.
Anonymous Business - 22/02/2021 Confirmed reviews ALL
Very welcoming, great food and clean facilities
Robert J. Couples - 21/02/2021 Confirmed reviews ALL
On Arrival I was advised that I had two bookings with the hotel, I advised that one was a booking that I had cancelled, due to the fact that I had mistakenly booked on a site that was not your direct site and only realised my mistake when the site was charging me in US $. So that was strange but thought that I had sorted with your staff. Then we were surprised in the condition of the lack of care with maintenance especially the dirty entrance gates which looked like they had not had a coat of paint or a clean for several years. also there was no information in the room about any facilities in the hotel, or town as to food choices or eating places or sights to . Then when we went for a swim we were upset to be smoked out of the pool by people having a party at the pool and standing right along side the non smoking sign and lighting up and blowing smoke all over my wife and myself. so being an Asthmatic I had to leave the pool so very disappointing. Then while having dinner at your restaurant I missed a call from your front desk. so I went out to see what was the issue. Where once again I was advised that there were two bookings , which I had thought that I had sorted on checkin. The gentleman said that he was sorry and would sort it out. Then after arriving home and whilst checking my bank statements this week have found that I have now been charged for two seperate bookings after twice thinking that this was sorted. Am of course very disappointed. I realise that 2020- 2021 have been tough from an accomodation point of view, but am shocked to see that it has gotten to this state of such low customer service that your staff can't even sort out a simple thing this as this. What a way to ruin a Valentines Day stay for my Wife and myself Kindest Regards Robert J.
Good but room to become excellent
Will Solo - 20/02/2021 Confirmed reviews ALL
Stayed two nights while visiting the area for a short mid-week break (on my own)
Our most recent 20 reviews
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