Sofitel Mexico City Reforma 5 stars

Customer review rating (ALL Rating) 4.8/5 1,989 reviews

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Description

Hotel extras

  • Located in the heart of Mexico, next to the US Embassy and the Angel of Independence

  • Panoramic views of Mexico City and its iconic landmarks from every corner of the hotel

  • Unique saltwater pool on the 38th floor with outstanding views of the city

  • Cityzen Rooftop Bar, the best hotspot to enjoy exquisite gastronomy from the heights

  • Pet-friendly. We welcome all pet lovers and their loved companions travelling together

Our accommodation(s)

Hotel location

Sofitel Mexico City Reforma

297 Avenue Paseo De La Reforma
06500 Mexico
Mexico

GPS:19.428535, -99.16593

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,989 reviews

TripAdvisor Rating  4.9/5  2,548 reviews

Certificate of excellence 2024

Our Favorite Hotel in Mexico City

TripAdvisor rating 5.0/5

Patrick D TripAdvisor review

Sofitel Reforma has become our number-one choice every time we visit Mexico City. The location is unbeatable, right in the heart of the city, with everything within easy reach. The service is consistently excellent, and the staff always go above and beyond to make every stay memorable. The overall quality of the experience is exceptional from the rooms, which are always impeccably maintained, to the food, which never disappoints. And of course, the highlight that we never miss: Citizen, with its breathtaking view over the entire city. It’s truly one of the best spots in CDMX. Highly recommended for anyone looking for comfort, elegance, and outstanding hospitality.

Above and beyond.

TripAdvisor rating 5.0/5

Sue B TripAdvisor review

Fabulous food. I enjoyed all but the octopus and the pumpkin dessert were my absolute favourites. Service was impeccable with two serving us together. We sat at a window seat enjoying the city below Nancy, Ray, Ramses, Marcos, Irais, Dafne, thank you!

Brunch with a View

TripAdvisor rating 5.0/5

theburlytraveler TripAdvisor review

Wonderful atmosphere and great service from Ernesto at the Cityzen Rooftop Bar for a mid morning brunch on our trip to CDMX. Would gladly come back for the friendly and welcoming staff. Incredible views of Reforma from the terrace. Food was tasty and came out fast. Loved the croissant cube with guayaba filling!

Bonjour, Thank you for sharing your experience with us. We are delighted to know that you enjoyed the atmosphere, the attentive service from Ernesto, and the views of Reforma during your brunch at Cityzen. We also appreciate your kind words about our culinary offerings. We look forward to welcoming you back very soon. Sincerely, Julián Morales Guest Experience Manager

Afternoon at Sofitel! Incredible!

TripAdvisor rating 5.0/5

rogtorres TripAdvisor review

Great ambience and the best view of the City! Noelia, Hanna, Mariana and Tomas made our afternoon unforgettable! We will be back! Thank you Millesime Club!

Bonjour, Thank you for sharing your experience. We are delighted to know that the ambience and the view made your afternoon memorable, and we celebrate that Noelia, Hanna, Mariana, and Tomas contributed to such a wonderful moment at Club Millésime. Thank you for your kind words. We look forward to welcoming you back very soon. Sincerely, Julián Morales Guest Experience Manager

Another good stay

TripAdvisor rating 5.0/5

MichelleN0023 TripAdvisor review

This was our fourth time to the Sofitel CDMX and did not disappoint. I booked a standard king room and was upgraded to a luxury room because of my Accor loyalty. Same layout as last time but a bit smaller on a lower floor, and with another amazing deep soaking tub. The room is nicely appointed and I love the Bluetooth feature for playing music while hanging out in the room. The workout room is still functional and has a beautiful view. It was a bit busy this time but still managed to get a workout in. The pool as well is still amazing and apparently we lucked out and went on a Sunday afternoon and we were the only ones in the pool. We avoided Cityzen this time but the Lobby bar is decent and the fact that you can use your welcome drink Accor amenity for a signature cocktail is a class act. Location is convenient but beware that the Uber ride into old town can be long. I wish we would’ve just walked a little couple of times instead of sitting in traffic. Staff is friendly and there wasn’t anything about this visit that was over the top great but I’m looking forward to my next stay.

Bonjour, Thank you for sharing your experience with us. We are pleased to know that your fourth stay with us was enjoyable and that the room upgrade, the comfort of our facilities, and the atmosphere of the pool and fitness center contributed to a pleasant visit. We also appreciate your kind words regarding our team and the welcome beverage experience. Thank you for sharing your impressions of the location and transportation; your notes are valuable for future travelers. We look forward to welcoming you again on your next visit to Mexico City. Sincerely, Julián Morales Guest Experience Manager

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Other web-users rate our hotel

  • 592 reviews 9.7/10 Location
  • 914 reviews 9.3/10 Room
  • 1,719 reviews 9.4/10 Service
  • 6 reviews 8.8/10 WiFi
  • 376 reviews 8.7/10 Food
  • 366 reviews 8.6/10 Amenities
  • 329 reviews 9.4/10 Vibe
  • 226 reviews 8.7/10 Cleanliness

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