Mercure Uberlandia Plaza Shopping 4 stars

Customer review rating (ALL Rating) 4.7/5 3,007 reviews

Mercure Uberlandia Plaza Shopping - Image 1
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Description

Hotel extras

  • No charge for one child up to 12 years of age staying with their parents.

  • Hotel in Uberlândia with swimming pool, gym, and complete play area.

  • Clementina Bar e Ristoranti, the second best restaurant in Uberlândia.

  • Best breakfast by the Mercure brand in Brazil.

  • 13-minute drive to César Bombonati Airport

Our accommodation(s)

Hotel location

Mercure Uberlandia Plaza Shopping

RUA DA BANDEIRA 400
38405174 UBERLANDIA
Brazil

GPS:-18.90978, -48.26034

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Clementina Bar e Restaurante

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,007 reviews

TripAdvisor Rating  4.5/5  1,083 reviews

Certificate of excellence 2023

Great location, beautiful hotel, easy access to airport

Customer review rating 5.0/5

Matt B. Business - Confirmed reviews ALL

I was on business travel from the US, and this hotel had a great location right next to the Uberlandia mall. Breakfast was good too.

Dear Matthew Jacob B., We very much appreciate your comments regarding your stay at the Mercure Uberlandia Plaza Shopping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela Hiratsuka

well stay

Customer review rating 4.0/5

Antonio Business - Confirmed reviews ALL

Good room clean well very good locattion

Thank you for sharing your feedback! We’re glad to hear that you found the room clean and enjoyed the great location. We apologize for the issues you experienced with the key and the delay at the front desk. Your comments are important to us, and we’ll use them to improve our service. We appreciate your understanding with our trainee and hope to provide a smoother experience during your next stay. We look forward to welcoming you back! Cordially, Daniela Hiratsuka General Manager

Customer review rating 4.0/5

Dalton D. S. A. Business - Confirmed reviews ALL

Thank you for the contact. This gives me the chance to apologize for not making checkout, meaning not returning the room card and not paying for a sparkling water at the room. Please contact me at dd… with instruction on how to pay for the consumption, I will be more than satisfied for solving this.

Dear Mr A., We appreciate your comments regarding your stay at Mercure Uberlândia Plaza Shopping. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela Hiratsuka

Boa estadia

Customer review rating 4.5/5

Fabio A. Business - Confirmed reviews ALL

Excelente experiencia.

Olá Fabio, Agradecemos pelo seu feedback! É ótimo saber que você valorizou nossa localização e a conveniência de ter um shopping nas dependências do hotel. Essa facilidade realmente torna o dia a dia mais prático e agradável para nossos hóspedes. Esperamos vê-lo novamente em sua próxima visita, para que você possa desfrutar de mais momentos especiais conosco! Atenciosamente, Daniela Hiratsuka Gerente Geral

Bad general service

Customer review rating 2.0/5

Regis M. L. L. Business - Confirmed reviews ALL

Your requests are not considered / respected, service for car / parking not as good as it use to be from one of the adendants.

Dear Mr. Regis L., Thank you for your feedback. We’re sorry to hear that your requests were not met and that our service did not meet your expectations. We apologize for the oversight regarding the sheets and towel changes. We are addressing this with our team to ensure better adherence in the future. Additionally, we are reviewing our parking and car services to improve overall quality. We appreciate your understanding and hope to provide a better experience next time. Best regards, Daniela Hiratsuka

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Other web-users rate our hotel

  • 451 reviews 9.4/10 Location
  • 758 reviews 8/10 Room
  • 1,020 reviews 8.6/10 Service
  • 44 reviews 5.1/10 WiFi
  • 559 reviews 9.6/10 Breakfast
  • 304 reviews 9.1/10 Cleanliness
  • 283 reviews 8.5/10 Amenities
  • 172 reviews 7.7/10 Food

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