Information message

Mercure Uberlandia Plaza Shopping 4 stars

Customer review rating 4.6/5 9,812 reviews

ALLSAFE approved hotel

Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Mercure Uberlandia Plaza Shopping
See on a map
+ 21 Services

Hotel extras

  • No charge for children aged 9 or under staying with their parents

  • Hotel in Uberlândia with a pool, sauna, and gym in a complete play area.

  • Enjoy Clementina bar and Ristoranti, voted the second best of Uberlândia

  • Best Mercure breakfast

  • 13-minute drive to César Bombonati Airport

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 6 Meeting room(s)
  • Congresses/conventions
  • Business centre
  • Copy/print service available

Hotel location

Mercure Uberlandia Plaza Shopping

RUA DA BANDEIRA 400
38405174 uberlandia
brazil

Tel: +553432398000

Fax: (+55)999999999

Check-in from 14h00

Check out up to 12h00

  • SIT :  131 / 132 4

  • By plane

    CESAR BOMBONATO At 6km / 4 miles

  • By plane

    PRESIDENTE JK - BRB At 430km / 267 miles

GPS :-18.9099, -48.26081

Our accommodation(s)

269 fully equipped comfortable apartments, fitted with tiled flooring, air conditioning, WIFI Internet, safe, minibar, telephone in the bedroom and bathroom, cable TV, hair dryer in the bathroom and special services. The hotel has luxurious and fully equipped suites. Comfort and style for important occasions.

Classic Apartment with twin beds

Accessible room
  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Classic Apartment with 1 king-size bed

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Apartment with twin beds

Accessible room
  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Apartment with king-size bed

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior apartment with 1 king size bed

  • Max. number of persons: 2
  • Area: From 31 / 334 sq ft
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

Clementina Bar e Restaurante

Type of cuisine: International

CLEMENTINA BAR

Non contractual photo

Elegance and good taste sum up what the Clementina Bar is all about. A welcoming environment, good music, whiskey club and specialty international dishes. The perfect place to celebrate special occasions.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 3,000

  • Maximum capacity: 3450 people

  • Maximum banquet capacity: 2500 people

Find out more

Our guest reviews for
Mercure Uberlandia Plaza Shopping

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

9,812 reviews

tripadvisor

TripAdvisor Rating 4.5/5

979 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Below expectations

Customer review rating 3.0/5

João P. Couples - 22/02/2021 Confirmed reviews ALL

Even though I had a great attention when booking the room, my requirements were not well considered. I was carefully enough to book my room over phone to make sure I would have a special stay as I was celebrating my marriage anniversary. However, even though the hotel was completely empty (only 20% capacity) due to the pandemic restrictions in the city, all efforts and explanations I made when booking the place were not taken in consideration. I was given with a room that is in a low floor and is located right in front of the air-conditioning machines of the shopping center, I could not even open the windows as the noise was really loud. I did everything to ensure a good room with a view, I paid more for that (privilege room) and booked over phone to ensure that, but even though the hotel was empty my celebration was ignored and it was a disappointment to me an my wife. Lucas, who attended me over phone, I was very kind and clear though.

Dear Mr. João P., I am sorry for the facts narrated in your assessment, we really seek to provide an exceptional service to each of our guests, but it was clear that we failed in their expectations. Our team received a reinforcement on the inability to insert in detail the wishes of guests so that we can deliver the best possible product. In your next reservation with us, look for me and I will offer you a room upgrade as a courtesy and a sign of our affection for choosing our hotel as a lodging option in Uberlandia. Sincerely Ighor Conde General Manager Mercure Uberlândia Plaza Shopping

Very comfortable hotel

TripAdvisor rating 5.0/5

daniloborg 21/02/2021 TripAdvisor review

Hotel is at a very central location, steps from the center shop. Staff are friendly, the room is super comfortable (including the bed). The food at the restaurant is superb. The gym equipment is one of the best that I’ve seen in a hotel before. The swimming pool/jacuzzi have a great view of the city, specially during the stunning orange sunset.

Dear Mr. Danilo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ighor Conde General Manager Mercure Uberlândia Plaza Shopping

Well located, good service

Customer review rating 4.5/5

Anonymous Solo - 16/02/2021 Confirmed reviews ALL

It was safe, clean and with protected measures for COVID-19. Furthermore, the staff was so friendly and educated.

Dear Juliana Nunes B., We very much appreciate your comments regarding your stay at the Mercure Uberlandia Plaza Shopping Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ighor Conde General Manager

Very good stay

Customer review rating 5.0/5

Admilsa A. Couples - 26/01/2021 Confirmed reviews ALL

From check in to check out all good. Comfortable bed, very clean suite.

Agradecemos imensamente seus comentários a respeito de sua hospedagem no Mercure Uberlândia Plaza Shopping. É sempre um prazer receber impressões positivas. Tenha certeza de que compartilharemos seus comentários com toda a nossa equipe. Em nosso hotel, procuramos fornecer um serviço diferenciado a cada um de nossos hóspedes, por isso seu feedback é muito importante para nós. Esperamos poder servi-lhe novamente em breve. Aproveitando, nossa equipe ficaria honrada se pudesse compartilhar suas impressões com outros viajantes no Trip Advisor através do link: https://www.tripadvisor.com.br/UserReviewEdit-g303400-d12…-Mercure_Uberlandia_Plaza_Shopping-Uberlandia_State_of_Minas_Gerais.html Atenciosamente, Ighor Conde Gerente Geral Mercure Uberlândia Plaza Shopping

Hotels in Uberlândia

TripAdvisor rating 4.0/5

LeikoA1 Business - 11/01/2021 TripAdvisor review

Very good hotel. Clean room, good location. However, the people at front dest is a little out of Accor standard. There was one lady called Fernanda, who needs a real training or recycling course, she has showed a total lack of concern towards the cliente, did not know the information on Reward Program stating that each Accor Hotel has a diferent procedure, as it is a franchise.

Thank you for your evaluation. We are very honored to have been your choice of accommodation in Uberlândia city. Recently our entire team underwent new training on the All program to ensure the best possible delivery of benefits to our guests. We hope to see you soon Ighor Conde General Manager

Good stay with a few improvement needed

Customer review rating 3.5/5

Patricia S. Couples - 10/01/2021 Confirmed reviews ALL

A hotel at price should have any iron in room. The breakfast was overpriced. Very clean. Parking service very good and front desk great.

Hello, We appreciate your comments about your stay at the Mercure Plaza Shopping Uberlândia. In our hotel, we seek to provide a differentiated service to each of our guests. Therefore, your feedback is very important to us. In our in our hotel we have laundry and ironing service, but for guests who prefer, we have irons and boards to borrow too, in your next stay with us, just ask our reception that we will be happy to take you to your room. We hope to see you soon. Sincerely, Ighor Conde General Manager Mercure Uberlândia Plaza Shopping

Demora no check in e check out

Customer review rating 1.5/5

Stephania Families - 10/01/2021 Confirmed reviews ALL

Check in e check out extremamente demorados.

Prezada Sra. Stephania Obrigado por dedicar um tempo para compartilhar seu feedback. Gostaria de pedir desculpas pela demora no retorno de sua avaliação, mas houve um problema com a ferramenta que administra nosso acesso e por este motivo somente agora estou conseguindo lhe retornar com a devida atenção que sua avaliação merece. Embora gostaríamos que sua experiência tivesse sido melhor, com feedbacks bons ou ruins, podemos aprender e melhorar a qualidade do nosso serviço. Trabalhamos muito para fornecer uma experiência excepcional para nossos hóspedes, mas é evidente que neste caso não obtivemos sucesso. Se você nos der a chance de reconquistar sua confiança, posso garantir que daremos nosso melhor para que sua estadia seja tão boa quanto a de muitos hóspedes que apreciam nosso hotel. Atenciosamente, Ighor Conde Gerente Geral

Terrible reception service

Customer review rating 2.0/5

Angelin T. Couples - 05/01/2021 Confirmed reviews ALL

Ordered a hambúrguer that was supposed to be delivered to my room (with clear instructions to the "motoboy"). The food arrived at the reception of the hotel, however they did not called to my room and said that i wasn't there. I had to call the restaurant to ask again to deliver to me and waited at the entrance of the hotel.

Prezado Sr. Angelim, Agrademos seus comentários sobre sua hospedagem no Mercure Uberlândia Plaza Shopping. Em nosso hotel, procuramos fornecer um serviço diferenciado a cada um de nossos hóspedes. Por isso, seu feedback é muito importante para nós. A equipe do hotel não tem condições de afirmar se um hospede está ou não no quarto sem de fato efetuar as tentativas de ligações, e não havendo contato via telefone do quarto, tentamos contato no celular cadastrado em nosso sistema e não obtendo exito, nossos mensageiros tentam contato na porta do apartamento. Lhe asseguro que se o entregador de fato tivesse vindo ao hotel, o atendente teria efetuado as ligações necessárias e lhe informado da presença do mesmo. Os entregadores do Ifood ou de qualquer outro delivery jamais deixam o local sem efetuar uma ligação para o contato cadastrado na plataforma, se essa ligação não existiu, esteja certo de que essa desculpa foi usada para justificar o atraso dos mesmos. Confesso que eu mesmo já passei por esta situação e também enfrentamos algumas dificuldades com entregadores do ifood que fazem o delivery de nosso restaurante Clementina. Esperamos revê-lo em breve. Atenciosamente, Ighor Conde Gerente Geral Mercure Uberlândia Plaza Shopping
Customer review rating 4.5/5

Roger Couples - 05/01/2021 Confirmed reviews ALL

We enjoyed are stay and were well accommodated by all the staff of the hotel. In particular, Jerry at the front dessa was extremely cordial.

Dear Roger Del P., We very much appreciate your comments regarding your stay at the Mercure Uberlandia Plaza Shopping Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ighor Conde General Manager

Amazing time

Customer review rating 4.5/5

Jamie Families - 31/12/2020 Confirmed reviews ALL

My girlfriend and I had a great time! The hotel is high class, the staff is very friendly and helpful (especially Jerry, give that man a bonus!), the breakfast is great, the swimming pool is good, the location is very good en central, and the cleaners did such an amazing job. Thanks all!

Great hotel in fantastic location

Customer review rating 4.5/5

Alan M. Couples - 30/12/2020 Confirmed reviews ALL

We enjoyed the service, the cleanliness, comfort and silence of the room, the breakfast, but most of all the kindness of the staff

Very good stay.

Customer review rating 4.5/5

Tarciso E. A. Couples - 20/12/2020 Confirmed reviews ALL

Wedding anniversary. Considering current pandemic, it was excellent.

Qrcode

Customer review rating 4.0/5

Jose K. D. O. F. Couples - 16/12/2020 Confirmed reviews ALL

In my opinion the QRcode it’s a excellent idea for saving costs and sale a great idea of saving the planet not producing more paper to the environment however, when adding this feature in the room it should be clear when where is it allocated and must be mention on checking. The list of extensions how get in touch with the facility of the hotel must be printed and next to the phone. Thank you.

Boa estadia

Customer review rating 5.0/5

Said K. Solo - 14/12/2020 Confirmed reviews ALL

Hotel nota 10

Very clean and comfortable

Customer review rating 4.0/5

Anna Couples - 30/11/2020 Confirmed reviews ALL

It was a good experience. Nice staff, everyone was always available to answer our requests with sympathy. Breakfast was good, but not much variety of fruits.

Well located, modern facilities

Customer review rating 4.5/5

Jeroen Business - 25/11/2020 Confirmed reviews ALL

Very pleasant. Modern facilities, sizeable room. Modern bathroom. Decent breakfast.

Very good in every aspect

Customer review rating 4.5/5

Doorgal Friends - 20/11/2020 Confirmed reviews ALL

Good location, the working team is very professional, good installations. Very nice

Excellent hotel to weekend

TripAdvisor rating 5.0/5

Connector39426040468 Family - 27/07/2019 TripAdvisor review

I really enjoyed it, wonderful hotel with a great breakfast. It has great and clean rooms, beautiful leisure area. My wife and I always host the Mercure line, they have a top notch quality. One advantage of the hotel is being inside the mall.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Otavio Calfat General Manager

excellent hotel

TripAdvisor rating 5.0/5

leopoldoa2016 Family - 27/02/2019 TripAdvisor review

Excellent hotel - well located, very good service. The hotel is well located with an impactable support structure . the rooms are very comfortable. It is great for business and for holidays too. Enjoy . Enjoy . Enjoy . Enjoy .

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Otavio Calfat General Manager

Please, enable more check-out options

TripAdvisor rating 4.0/5

novoleoassad84 Business - 13/08/2018 TripAdvisor review

Best hotel in town, but it makes no sense to force business people to spend 15 minutes of their day on a check-out process. You need to allow automatic or online check-out processes. Last time I needed to come back at lunch time to check-out because of the long line I found in the morning.

Dear Guest, we appreciate your comments about your stay at the Mercure Plaza Shopping Uberlândia. In our hotel, we seek to provide a differentiated service to each of our guests. Therefore, your feedback is very important to us. Sincerely, Otavio Calfat General Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in uberlandia