Mercure Sheffield Parkway Hotel 4 stars

Very nice hotel and would recommend. My only concern was the internet in my roon was very poor. Staff did try to help but to no avail, maybe some kind of internet boosters are required.

All staff really helpful and courteous.

All staff were very reassuring and professional. We had a great stay.

Overall the experience was great checking in was excellent and quick, room was large and bath room clean and all staff excellent.

Staff are welcoming. The room was comfortable (although I wish I had travelled with my own pillow!)

The hotel is very well situated for the Sheffield Business Park and easy access to Sheffield city centre. Rooms are comfortable and perfectly adequate. They won't wow you, but then that's not really what they're offering. Friendly staff.

We were here for a concert at the Arena. Good location, great room. Bar is a bit pricey!

Really helpful, late night staff really good

Becky was just brilliant

Room was good & spacious. Reception modern & works well. Meal vouchers give some savings. However I was disappointed as an Accor club member to be charged full price for breakfast when there was a 30% off offer on that I was not offered.

Easy check in friendly staff lovely room

The room was nice and clean. Appreciated the complementary drinks in the premium room, but didn't take part as nothing clearly stated whether they were free or if they'd be charged. Didn't find out until after we'd left. Bed was comfy. Could have done with more accessible plugs near the bed, had to pull out a bedside table to plug in my phone. Bathroom was lovely and spacious, with plenty of hot water and good pressure in the shower. Breakfast wasn't great. Food was okay, but considering it was a Saturday morning, they didn't seem to have enough chefs cooking to bring food out, even though it's quite a small dining area and it wasn't even full. Never had all items out at once so couldn't have a complete breakfast, and couldn't be bothered to keep getting up in the middle of my meal to get other things that had eventually appeared. I was happily waiting for items at one point and then got told to sit down, so I just ate what I had.

very accommodating, I booked several rooms for a conference all my colleagues were highly impressed with the hotel and staff.

The room was paid for in advance (previous week). My colleague and myself have been using this hotel regularly over the past 2 years or more. Arriving at 23:00 (which is very often the time of arrival|) only to find they have sold my room, nobody contacted me about this prior to my arrival and then after being told no rooms were available the night porter expected me to sort alternative accommodation after best part of a 4 hour road trip to get there!! My issues are around 1) the lack of communication about the issue prior to my arrival 2) poor training for staff to deal with such issues and this added another 30 minutes .... I think the ideal solution for the staff would have been for us to accept a refund, get in the car and drive off!! 3) there has been no contact from the hotel even though both my colleague and myself have asked for somebody to call to explain what went wrong .... will this happen again?? I would comment that this has never happened before and prior to this, service has been good ... just not sure what had happened and hopefully this is a one off. 4)

Very Friendly staff, good size room with huge comfy bed. Location ideal for visiting, short taxi ride into city, and easy access from motorway.