ibis Genève Centre Lac

ibis Genève Centre Lac 3 stars

Customer review rating (ALL Rating) 4.2/5 862 reviews

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Hotel extras

  • Just a 5-minute walk from Cornavin Train Station and the Lake.

  • Free public transport pass provided on arrival

  • Bar open 24 hours

  • Free WiFi

  • Co-working spaces

ALLSAFE approved hotel

Hotel location

ibis Genève Centre Lac

26 Rue De Berne
1201 GENEVA
Switzerland

GPS:46.210481, 6.146282

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

IBIS BAR

Our accommodation(s)

Warm, modern and comfortable with a cozy bed and functional bathroom, the ibis room has everything to please.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  862 reviews

TripAdvisor Rating  4.0/5  319 reviews

Well located

Customer review rating 4.0/5

J. M. Families - Confirmed reviews ALL

We were well looked after by the staff at all times, the location was good and the room comfortable.

Disappointing stay

Customer review rating 2.0/5

Anonymous Friends - Confirmed reviews ALL

I had quite a few good to great experience stay at Ibis hotels in the past, however this time at Geneva was very disappointing. The air ventilation in the room was broken. We notified the reception and was told that no air conditioning is allowed during winter time by the government. We told the reception that we respect and understand no air conditioning is allowed but at least air ventilation system should be working as it worked in our friend's room (also staying at the same Ibis at the same time as us), we even showed videos how our room's didn't work and our friend's room worked. We requested for changing to another room with ventilation so we don't suffocate ourselves (not air conditioning) and was told the hotel was fully booked, and offered us a fan instead! We quickly checked the official Accor Hotel website and there was still room available, we showed the reception and he said he doesn't know why and that the computer system on his end is definitely saying the hotel is fully booked! After a lot of back and forth with the reception for at least 15 minutes, he said there's a room that he could change us to. This second room's air ventilation system worked just fine! Although eventually the second room was fine, but the experience that we had to dealt with before a proper functioning room offered to us was very disappointing and unacceptable. I hope this will be the one and only time I had a disappointing stay at an Ibis hotel. I will still book with the Accor Hotels group in the future

Lovely staff

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Great facilities, very friendly staff, efficient check in and out. Only downside was the bedroom overlooking the red-light district.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ines Mabrouki - Front Office Manager

Well located

Customer review rating 4.5/5

Bb Business - Confirmed reviews ALL

Well acomodate, well accepted , well located

Dear BORISLAV B., We very much appreciate your comments regarding your stay at the ibis Genève Centre Lac. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another great journey with us. Sincerely, Ines Mabrouki - Front Office Manager

Would choose this hotel again, happily

Customer review rating 4.5/5

Mrsh Business - Confirmed reviews ALL

This isn't the most luxurious hotel in the world BUT! It's clean, it's surprisingly comfortable, it's quiet and the staff are great. Really warm and friendly, and I think when you're traveling for work it can be lonely so hotel staff make a difference, and I appreciate the effort they make here to make me feel welcome :).

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ines Mabrouki - Front Office Manager

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Other web-users rate our hotel

  • 991 reviews 8.6/10 Location
  • 930 reviews 6.5/10 Room
  • 811 reviews 8.8/10 Service
  • 32 reviews 7.4/10 WiFi
  • 579 reviews 4.4/10 Comfort
  • 424 reviews 7.9/10 Cleanliness
  • 403 reviews 6.8/10 Breakfast
  • 71 reviews 4.6/10 Food

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