Sofitel Xining 5 stars

Customer review rating (ALL Rating) 4.5/5 253 reviews

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Description

Hotel extras

  • Convenient connection to all scenic spots

  • Best meeting facility in North-West China

  • Recreation center total 3,000 SQ meters including outsourcing SPA

  • Hotel connecting Sebel apartment, offer more luxury journey

Our accommodation(s)

Book this hotel
Room 1

40 m² room with French décor, bathtub and shower, sofa, 42" TV, and free WIFI.

Max. number of persons
3
Area
From 40 / 430 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Trouser press

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 40 / 430 sq ft
  • Bedding 1 x King size bed(s)

40 m² room with two 120-cm wide beds, separate bathrooms, smart TV, and free WIFI.

Max. number of persons
3
Area
From 40 / 430 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Trouser press

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

40 m² with 200-cm wide King-size bed, separate bathroom, complimentary minibar, smart TV, and free WIFI.

Max. number of persons
3
Area
From 40 / 430 sq ft

Bedding

King size bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Trouser press

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

40 m²/ 430 sq.ft., Club Millésime access, French décor, bathtub & shower, Lavin bath amenities, complimentary Wi-Fi, 42'' TV, coffee machine, safe.

  • Views:

    City View

Max. number of persons
2
Area
From 40 / 430 sq ft

Bedding

King size bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Trouser press

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

40 SQM / 430 SQFT, Club Millésime access, French Décor, Bathtub & Shower, Lanvin Bath Amenities, Complimentary Wi-Fi, 42'' TV, Coffee Machine, Safe.

  • Views:

    City View

Max. number of persons
2
Area
From 40 / 430 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Trouser press

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

PRESTIGE SUITE, Club Millésime Access, 1 King Size Bed

79 SQM / 850 SQFT, Club Millésime access, Separate living-room, Walk-in closet, 2 Seperate bathrooms, Smartphone service, Bathtub & Shower, Lanvin Bath Amenities, Complimentary Wi-Fi, 42'' TV, Water-proof TV set in bathtub, Coffee Machine, Safe.

  • Views:

    City View

Max. number of persons
2
Area
From 79 / 850 sq ft

Bedding

King size bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Trouser press

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

Underwater World-themed Deluxe Suite with One King-size Bed, One Single Bed

Non contractual photo

  • Bottled water
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Trouser press

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

PREMIUM PRESTIGE SUITE, Club Millesime Access, 1 King Size Bed

80 SQM / 861 SQFT, Club Millésime access, Separate living-room, Walk-in closet, 2 Seperate bathrooms, Smartphone service, Bathtub & Shower, Lanvin Bath Amenities, Complimentary Wi-Fi, 42'' TV, Water-proof TV set in bathtub, Coffee Machine, Safe.

  • Views:

    City View

Max. number of persons
2
Area
From 80 / 861 sq ft

Bedding

King size bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows
  • Trouser press

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Sofitel Xining

63 Wu Si Xi Road, Chengxi District
810008 Xining
China

GPS:36.643311, 101.719553

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 492 rooms
  • One room for people with reduced mobility
  • 244 non-smoking rooms
  • 16 floors

Languages spoken at the hotel

  • English
  • Chinese Mandarin

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Karaoke
  • Pool Table

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

3 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

12 Meeting rooms

Business Center

  • Business center with support staff

Well-being

indoor swimming pool

  • Covered
  • On site

Fitness Center

  • On site
  • Massage

Sports and leisure

Table tennis

  • On site
  • On site
  • Indoor parking
  • Private
  • 192 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.5 m / 8.2 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs
  • Valet parking

Vehicles

  • Motorcycle places
  • Truck parking
  • Bus parking

Security

  • Well-lit parking
  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

Le Chinois, Chinese restaurant has exquisite touches that are evident as soon as you walk in. Elegant old world architecture makes one feel as if they have walked into a different era of time. Menu is made up of Cantonese Sichuan Shaanxi and Qinghai food.

An ideal place to try local and traditional Northwest cuisine. 6 private dinning rooms are available for friends gathering or company team-building.

LE BAR in the Lobby is the place to see and be seen while you enjoy your choice of gourmet coffees from around the world or the finest vintage Champagne.

After a day out exploring the city's buzzing streets and cultural sites, seek rejuvenation and repose in the indoor heated pool. The placid reflection of colored glass from the illuminated ceiling ripples as you plunge into the nurturing water.

Make your Wedding a Magnifique Celebration.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  253 reviews

Customer review rating 5.0/5

Utsho R. Families - Confirmed reviews ALL

Customer review rating 0.5/5

Anonymous Solo - Confirmed reviews ALL

Dear Guests, Thank you for your sincere feedback regarding your accommodation experience during the recent film festival. We deeply apologize for the unsatisfactory services and various inconveniences you encountered during your stay. We are deeply regretful for the unpleasant experience caused by the peak hotel traffic during the film festival, including crowded lobbies and insufficient on-site staff. We have conducted a comprehensive review of the operation arrangements during peak hours and will optimize the human resources allocation and on-site management during large-scale events to ensure a comfortable environment for all guests. Regarding the improper arrangement of the executive lounge and the noise generated in the floors, we will revise the event management process to ensure that all distinguished guests receive timely notifications and exclusive rights protection. Your valuable feedback is crucial for the improvement and optimization of our services. All the issues you raised have been submitted to the management for comprehensive review and systematic optimization. We sincerely hope to have the opportunity to serve you again and provide you with the high-quality and personalized experience that our distinguished guests deserve. Sincerely, Eva LIU Guest Experience Manager Xining Sofitel

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Grant A. H. V. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Victor F. Friends - Confirmed reviews ALL

Customer review rating 0.5/5

Anonymous Solo - Confirmed reviews ALL

Everyone is so busy during film festivals. Lobby is always crowded and full of non hotel guests. Everywhere seemed short staffed. The lounge is closed before the working hours for a private event, without noticing the elite members or any kind of compensation. The private event guests used CHARCOAL INFOOR makes the 16th floor very smoky. The hadn’t stopping putting things away and creating tableware noise up to 11PM! I had an oral complaint about everything and received nothing at checkout.

Dear Guests, Thank you for your sincere feedback regarding your accommodation experience during the recent film festival. We deeply apologize for the unsatisfactory services and various inconveniences you encountered during your stay. We are deeply regretful for the unpleasant experience caused by the peak hotel traffic during the film festival, including crowded lobbies and insufficient on-site staff. We have conducted a comprehensive review of the operation arrangements during peak hours and will optimize the human resources allocation and on-site management during large-scale events to ensure a comfortable environment for all guests. Regarding the improper arrangement of the executive lounge and the noise generated in the floors, we will revise the event management process to ensure that all distinguished guests receive timely notifications and exclusive rights protection. Your valuable feedback is crucial for the improvement and optimization of our services. All the issues you raised have been submitted to the management for comprehensive review and systematic optimization. We sincerely hope to have the opportunity to serve you again and provide you with the high-quality and personalized experience that our distinguished guests deserve. Sincerely, Eva LIU Guest Experience Manager Xining Sofitel

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

It is a huge hotel, very clean situated in a good area. But internet connection missing all time. It was impossible to connect at WiFi.

Customer review rating 5.0/5

Grant A. H. V. Business - Confirmed reviews ALL

From check-in to check-out this was a great hotel - spacious, well appointed room; friendly, helpful staff.

Customer review rating 5.0/5

Victor F. Friends - Confirmed reviews ALL

Everything was very good, the personnel is amazing and we had a great time speaking English with Cloud

Customer review rating 3.5/5

Kym G. Families - Confirmed reviews ALL

The room was very comfortable. We ate dinner and breakfast in the restaurant arriving about an hour after commencement of service each meal. There was a good selection of food but I struggled to identify dishes that did not contain ingredients that I am allergic to and I could not find someone to assist. Unfortunately much of the hot food was cold and the pastries/breads etc were nearly all dried out or stale.

Customer review rating 3.5/5

Morgane J. Couples - Confirmed reviews ALL

We have been coming to the Sofitel in Xining for many years, ever since it opened. It’s still a pleasant stay but maybe the standards have dropped a bit. Everything just seemed a little dirty and musty. The first room they gave us smelled strongly of smoke after telling them we wanted a non smoking room. They quickly changed the room and apologized. The staff were all very nice. Also there were people smoking in the lobby, in the elevator, and in rooms with doors open to the hall. I know it’s Qinghai, but I think in 2026 guests staying at a 5 star hotel can go outside to smoke. There’s no need to allow smoking in the hotel. This was quite disappointing. Also little maintenance things, leaky shower head, bathroom drain wouldn’t plug well, etc. Needs some maintenance and a deep cleaning and better management.

Customer review rating 4.0/5

Len S. K. Couples - Confirmed reviews ALL

As an accor member, i am pleased with the recognition of my platinum status.

Customer review rating 5.0/5

Jagdish G. H. Couples - Confirmed reviews ALL

Good location, very comfortable rooms and very friendly staff. Made my trip wonderful.

Customer review rating 3.5/5

David M. K. Couples - Confirmed reviews ALL

Room was good but often had cigarette smoke smell coming in from somewhere which was bothersome. Restaurant good but western dishes not prepared properly. Not sure if we would stay again.

Customer review rating 5.0/5

Adel E. Business - Confirmed reviews ALL

As we liked the Sofitel Xining we extended are stay for more than a week

Customer review rating 4.0/5

Reynaldo G. Families - Confirmed reviews ALL

HOTEL IS CLEAN , BUT FOOD PREFER CATER PARTLY TO INTERNATIONAL CUSTOMER,

Customer review rating 3.5/5

James S. Couples - Confirmed reviews ALL

We stayed in a suite on lounge floor. The room was not well-stocked with amenities and the carpet was no vacuumed at all over our 5 night stay. The door to the staff pantry adjacent to our suite was constantly open with the staff sitting inside the dirty room doing nothing. The lounge food was awful. When we asked the lounge staffer to make a dinner reservation in the hotel's restaurant the reply was, do it yourself. Our dinner at the Chinese restaurant first night was simply awful; after that we dined away. Breakfasts were good but long lines for coffee were not fun. Guests allowed to wear hotel slippers and their night clothes was rather downscale. Clearly, a lot of management issues in this property.

Customer review rating 5.0/5

San X. D. Families - Confirmed reviews ALL

酒店很气派,虽然看起来有一点年数,但整体不错。位置也在西宁正中心,周围吃的很多。酒店的早餐很丰富,很多青海当地的美食。

Customer review rating 5.0/5

Chang Q. P. Business - Confirmed reviews ALL

前台接待人员细致周到,房间设施完善,早餐丰盛,账单清晰,客房服务员房间打扫干净整洁

Customer review rating 4.5/5

Nur H. I. Couples - Confirmed reviews ALL

Though it was only a one night stay, we were pleased with the overall experience - ease of checking in, comfortable bed, more than sufficient room space, a luxurious buffet spreed for breakfast.

Customer review rating 2.5/5

Pei Y. F. Couples - Confirmed reviews ALL

总体可以,员工服务态度有待改善,敷衍了事或者不说重点浪费彼此时间,淋浴下水缓慢,空调感觉失灵

Customer review rating 5.0/5

Yuefeng M. Business - Confirmed reviews ALL

我是酒店的老住客了,

敬爱的顾客, 感谢您对我们酒店的精彩评论!我们十分高兴听到您在我们酒店过得愉快,并十分期待您的再次光临。 祝好,

Customer review rating 4.5/5

Jen M. S. Solo - Confirmed reviews ALL

The welcoming staff and rooms were the highlight as well as being located very close to modern shopping and food options.

Other web-users rate our hotel

  • 861 reviews 9.5/10 Location
  • 1,113 reviews 9/10 Room
  • 1,833 reviews 9.1/10 Service
  • 11 reviews 8.5/10 WiFi
  • 585 reviews 9.3/10 Cleanliness
  • 473 reviews 8.3/10 Comfort
  • 447 reviews 8.6/10 Breakfast

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