Sofitel Xining 5 stars

Customer review rating (ALL Rating) 4.4/5 34 reviews

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63 Wu Si Xi Road, Chengxi District, 810008 Xining, China

Description

Hotel extras

  • Convenient connection to all scenic spots

  • Best meeting facility in North-West China

  • Recreation center total 3,000 SQ meters including outsourcing SPA

  • Hotel connecting Sebel apartment, offer more luxury journey

Our accommodation(s)

Hotel location

Sofitel Xining

63 Wu Si Xi Road, Chengxi District
810008 Xining
China

GPS:36.643311, 101.719553

Telephone
Fax +86 971 766 0866

Access and transport

Hotel services

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  34 reviews

TripAdvisor Rating  5.0/5  1,214 reviews

Good stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Very good.

Dear Shi Hui C., We very much appreciate your comments regarding your stay at the Sofitel Xining. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eva

Good stay with very pleasant staff

Customer review rating 4.5/5

A. D. Couples - Confirmed reviews ALL

Nice comfortable and spacious room Excellent staff Good breakfast and good lunch

Dear D. A., We very much appreciate your comments regarding your stay at the Sofitel Xining. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eva Liu

Best Hotel in Xining City

Customer review rating 5.0/5

Andy C. Couples - Confirmed reviews ALL

It is the best five-star hotel in Xining. The building was magnificent and all the staff members who always smiled and performed well felt the staff was on their own. The hotel was classified with more than a few requests. The pool was clean and the water quality was good, and other facilities were well managed. If there is a downside, it was crowded on weekends due to events such as weddings and seminars. As a result, I was uncomfortable using the elevator, and I couldn't concentrate on my meal due to some non-manners (cutting in and disorderly) during breakfast. Due to the shocking experience at the breakfast restaurant on the first day, we didn't go to breakfast for 7 nights. On the last day, I visited the breakfast restaurant again for my airport schedule, and I was able to eat comfortably and comfortably (on weekdays). The staff member "刘小花" introduced and responded to everything experienced at the hotel, which was memorable. Thank you.

Dear Bonghwa C., We very much appreciate your comments regarding your stay at the Sofitel Xining. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GSM Eva

'The staff was amazing , but the room design needs to improve'

TripAdvisor rating 4.0/5

T D TripAdvisor review

'The staff was amazing, but the room design needs to improve' I stayed here after being stranded in Xining due to a flight delay. I started getting breathing issues after I got off the airplane in Xining. The high altitude sickness hit me... The staff was wonderful in making me feel comfortable. They provided me with oxygen and lots of water. Especially Kyleli Li Yuan was especially wonderful and Bruce at the front desk did an outstanding job! My body was physically sick and the room design did not help. The room I got was a suite, and it was so huge. In front of the bed, there was a sofa. The distance between the bed and the sofa was more than 4 meters. Normally I do not pay attention to it, but because I felt sick, it felt like someone was sitting on the couch watching me sleep... I would recommend the Sofitel in Xining to rethink their room designs to make it more comfortable.

Absolutely Outstanding

TripAdvisor rating 5.0/5

TEEducator Couples - TripAdvisor review

My wife and I originally booked three nights in a Junior Suite and loved the entire experience so much we ended up staying 16 nights. The Junior King Suite is huge and avails access to the beautiful and quiet Club level on the top floor for complimentary afternoon tea and Happy Hour, both of which offer excellent foods. The breakfast buffet selection and quality are terrific. To top it off, staff are extremely accommodating. Specifically, Mark Ma at the front desk and Tiffany Yang on Club Level were truly outstanding. We are already planning our return to this terrific property.

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Other web-users rate our hotel

  • 1,554 reviews 9.7/10 Location
  • 2,058 reviews 9.2/10 Room
  • 3,496 reviews 9.2/10 Service
  • 7 reviews 6.8/10 WiFi
  • 1,069 reviews 9/10 Vibe
  • 1,032 reviews 9.6/10 Cleanliness
  • 944 reviews 8.7/10 Amenities
  • 793 reviews 9.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.