Sofitel Xining 5 stars

Customer review rating (ALL Rating) 4.6/5 218 reviews

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Description

Hotel extras

  • Convenient connection to all scenic spots

  • Best meeting facility in North-West China

  • Recreation center total 3,000 SQ meters including outsourcing SPA

  • Hotel connecting Sebel apartment, offer more luxury journey

Our accommodation(s)

Hotel location

Sofitel Xining

63 Wu Si Xi Road, Chengxi District
810008 Xining
China

GPS:36.643311, 101.719553

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  218 reviews

Customer review rating 3.5/5

Kym G. Families - Confirmed reviews ALL

The room was very comfortable. We ate dinner and breakfast in the restaurant arriving about an hour after commencement of service each meal. There was a good selection of food but I struggled to identify dishes that did not contain ingredients that I am allergic to and I could not find someone to assist. Unfortunately much of the hot food was cold and the pastries/breads etc were nearly all dried out or stale.

Customer review rating 3.5/5

Morgane J. Couples - Confirmed reviews ALL

We have been coming to the Sofitel in Xining for many years, ever since it opened. It’s still a pleasant stay but maybe the standards have dropped a bit. Everything just seemed a little dirty and musty. The first room they gave us smelled strongly of smoke after telling them we wanted a non smoking room. They quickly changed the room and apologized. The staff were all very nice. Also there were people smoking in the lobby, in the elevator, and in rooms with doors open to the hall. I know it’s Qinghai, but I think in 2026 guests staying at a 5 star hotel can go outside to smoke. There’s no need to allow smoking in the hotel. This was quite disappointing. Also little maintenance things, leaky shower head, bathroom drain wouldn’t plug well, etc. Needs some maintenance and a deep cleaning and better management.

Customer review rating 4.0/5

Len S. K. Couples - Confirmed reviews ALL

As an accor member, i am pleased with the recognition of my platinum status.

Customer review rating 5.0/5

Jagdish G. H. Couples - Confirmed reviews ALL

Good location, very comfortable rooms and very friendly staff. Made my trip wonderful.

Customer review rating 3.5/5

David M. K. Couples - Confirmed reviews ALL

Room was good but often had cigarette smoke smell coming in from somewhere which was bothersome. Restaurant good but western dishes not prepared properly. Not sure if we would stay again.

Other web-users rate our hotel

  • 1,090 reviews 9.6/10 Location
  • 1,429 reviews 9/10 Room
  • 2,401 reviews 9.2/10 Service
  • 11 reviews 8.1/10 WiFi
  • 693 reviews 9.5/10 Cleanliness
  • 631 reviews 8.4/10 Amenities
  • 565 reviews 8.4/10 Comfort
  • 545 reviews 8.7/10 Breakfast

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