Sofitel Xining 5 stars

Customer review rating (ALL Rating) 4.5/5 251 reviews

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Description

Hotel extras

  • Convenient connection to all scenic spots

  • Best meeting facility in North-West China

  • Recreation center total 3,000 SQ meters including outsourcing SPA

  • Hotel connecting Sebel apartment, offer more luxury journey

Our accommodation(s)

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Room 1

Hotel location

Sofitel Xining

63 Wu Si Xi Road, Chengxi District
810008 Xining
China

GPS:36.643311, 101.719553

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  251 reviews

Customer review rating 0.5/5

Anonymous Solo - Confirmed reviews ALL

Dear Guests, Thank you for your sincere feedback regarding your accommodation experience during the recent film festival. We deeply apologize for the unsatisfactory services and various inconveniences you encountered during your stay. We are deeply regretful for the unpleasant experience caused by the peak hotel traffic during the film festival, including crowded lobbies and insufficient on-site staff. We have conducted a comprehensive review of the operation arrangements during peak hours and will optimize the human resources allocation and on-site management during large-scale events to ensure a comfortable environment for all guests. Regarding the improper arrangement of the executive lounge and the noise generated in the floors, we will revise the event management process to ensure that all distinguished guests receive timely notifications and exclusive rights protection. Your valuable feedback is crucial for the improvement and optimization of our services. All the issues you raised have been submitted to the management for comprehensive review and systematic optimization. We sincerely hope to have the opportunity to serve you again and provide you with the high-quality and personalized experience that our distinguished guests deserve. Sincerely, Eva LIU Guest Experience Manager Xining Sofitel

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Grant A. H. V. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Victor F. Friends - Confirmed reviews ALL

Customer review rating 3.5/5

Kym G. Families - Confirmed reviews ALL

Other web-users rate our hotel

  • 901 reviews 9.6/10 Location
  • 1,176 reviews 9/10 Room
  • 1,940 reviews 9.1/10 Service
  • 11 reviews 8.5/10 WiFi
  • 599 reviews 9.4/10 Cleanliness
  • 484 reviews 8.4/10 Comfort
  • 464 reviews 8.6/10 Breakfast

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