Mercure Singapore On Stevens 4 stars

Customer review rating (ALL Rating) 4.1/5 2,552 reviews

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Orchard District, 28 Stevens Road 01 02, 257878, 257878 SINGAPORE, Singapore

Description

Hotel extras

  • Tranquil and locally-inspired environment, a lush urban paradise

  • Prime city centre location, near Orchard Road and UNESCO Site, Singapore Botanic Gardens

  • Unlimited high-speed internet access on multiple devices

  • 24 hour room service, gym and laundromat. 35m infinity pool, lap pool, and 4 dining outlets

  • Free parking during lunch and dinner. Overnight parking for hotel guests

Our accommodation(s)

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Hotel location

Mercure Singapore On Stevens

Orchard District, 28 Stevens Road 01 02, 257878
257878 SINGAPORE
Singapore

GPS:1.313439, 103.828417

Telephone
Fax +65 6491 6085

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Nestled in a lush urban greenery, WINESTONE is a culinary concept that combines a selection of wines and reimagined signature western dishes to bring diners on a fresh epicurean journey complemented with affordable quality wines from all over the world.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  2,552 reviews

TripAdvisor Rating  4.5/5  1,092 reviews

Certificate of excellence 2024

Excellent Service

TripAdvisor rating 5.0/5

Ruby K TripAdvisor review

Mercure Singapore on Stevens Privilege Lounge I would like to express my sincere appreciation for the outstanding service and hospitality at Mercure Singapore on Stevens - Privilege Lounge. My gratitude to Duty Manager Mr. Thava and his beautiful team- Charmaine, Vita, Glenn, and Khairul for their exceptional care to detail, kindness and warmth to me and to all their guests under their care. Their support & exceptional assistance with all our meetings have not gone unnoticed and greatly appreciated by my guests and me. Thank you once again for the commitment to service excellence. A wonderful beautiful stay!

Outstanding Housekeeping staff

TripAdvisor rating 5.0/5

lena l TripAdvisor review

i find this hotel is excellent in terms of service and cleanliness. the Housekeeping Dept is most remarkable especially led by Cai Ting. she's very hardworking, responsible and carries out her duties diligently. and she has a pure passion for her work. it's rare you find someone who respects her job and treats the house guests with a kind and sincere heart. i woyld any time vouch for her dedication to her job. As to the intern Jing Yi, she's very lucky to be in Cai Ting's team. i observe that Cai Ting is very willing to share and teach the younger intern, n Jing Yi is very willing to learn. i must congratulate Mercure Hotel for having such fine and outstanding staff . i travel around the eorld and their service and sincerity really impresses me. that's why i plan to stay longer than planned at mercure. should you have any queries, please contact me any time. thanks and they fir sure deserve promotions or increase their bonuses.

Great location, brilliant service

TripAdvisor rating 4.0/5

Flyer62688008978 TripAdvisor review

A great hotel in an excellent location, close to Orchard Rd and the MRT train station. All services were great but we were especially impressed with the service from the team in the Lounge. Charmaine, Thava and team were lovely, hospitable hosts who were great at sharing local knowledge of places to visit. We were treated like family during our stay which meant a lot. Thank you

All needs scattered for, enjoyable stay!

TripAdvisor rating 5.0/5

Danny P Families - TripAdvisor review

Throughout the stay we were treated with immense hospitality. Upon arrival, our bags were unloaded and whisked away into the hotel. Ramesh and the team guided us to the desk for check in, followed by delivering our luggage to both rooms and storing our larger unneeded bags for the duration of the trip. Every need was met, and Ramesh greeted us, as well as assisted when required at every opportunity. When we were leaving Ramesh delivered our bags to the front desk, and then onward to the taxi, ensuring all bags were packed. Ramesh, and subsequently Mercure staff, really made the stay pleasant and is a great addition to the team! Great Work and thank you.

Shout out to DM Nizam

TripAdvisor rating 5.0/5

Syaakirsuhaimi TripAdvisor review

Applause to Duty Manager Nizam to go the extra mile for us during our stay with here. Taken aback on the initiative he provided with a late check out as we were out the whole night. Also he was very warm welcoming and super nice during our stay. Thank you nizam !

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Other web-users rate our hotel

  • 1,628 reviews 8.3/10 Location
  • 2,531 reviews 6.4/10 Room
  • 2,486 reviews 7.3/10 Service
  • 41 reviews 8.8/10 WiFi
  • 1,178 reviews 7.3/10 Cleanliness
  • 778 reviews 6.8/10 Breakfast
  • 694 reviews 7.7/10 Amenities
  • 484 reviews 5.9/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.