Novotel Singapore On Stevens 4 stars

Customer review rating (ALL Rating) 4.0/5 1,844 reviews

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Orchard District, 28 Stevens Road, #01-01, 257878, 257878 SINGAPORE, Singapore

Description

Hotel extras

  • Tropical lush urban paradise in central Singapore

  • Prime city centre location, near Orchard Road and UNESCO Site, Singapore Botanic Gardens

  • Unlimited high-speed internet access on multiple devices

  • 24-hour room service, gym and laundromat. Large infinity pool, lap pool, and 4 dining outlets

  • Free parking during lunch and dinner. Overnight parking for hotel guests

Our accommodation(s)

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Hotel location

Novotel Singapore On Stevens

Orchard District, 28 Stevens Road, #01-01, 257878
257878 SINGAPORE
Singapore

GPS:1.313439, 103.828417

Telephone
Fax +65 6491 6085

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,844 reviews

TripAdvisor Rating  4.5/5  1,274 reviews

Certificate of excellence 2023

Good reception staff

TripAdvisor rating 5.0/5

146janithg TripAdvisor review

Very good staff, specially the reception. They have been very helpful in accommodating all the requests. Deepika was really helpful as well. I recommend this hotel to anyone who comes for a short stay. Rooms were good too and spacious. Bathrooms are clean too

Great experience

TripAdvisor rating 5.0/5

Sandun E Business - TripAdvisor review

Wonderful service at reception . Stayed from 15 th to 17th. The front desk was very attentive and supportive. Rooms were very good and food was nice. Room cleaning was very well Front office staff Deepika was continuously helping us. Recommended

A Rollercoaster of a Stay a Flirty Staff

TripAdvisor rating 4.0/5

Pioneer299682 TripAdvisor review

I came by myself for a conference down the street. I waited about 35 minutes in line to check in. I was then "upgraded".... but when I entered my room, it was already occupied. Whoops! Then it took another 20 minutes or so of waiting around to get a new room. While in the lobby waiting for the room I got a pop up survey for joining the wifi, and I submitted my displeasure at what was happening. The one I got was 2 single beds and I asked to put them together. They didn't but they did when I went out for a walk. Well from there it went up hill! I received an email from the manager apologizing, as well as welcome basket and note in my room with an apology and an invite to the lounge and free mini bar. The staff at the lounge was great at serving with smiles, printing, chatting. Sofia, Culbert, Agla, Thava.... There was one very flirty staff member in the lounge. I could tell he lays it on thick to someone all the time and is looking to offer extra services. Watch out! It was fun to bring in my partner in and tell him to back off, in a playful way. Since I didn't want the single bed, they moved me AGAIN to a different room which was a suite that had two bathrooms and a large bed. The room was good, the halls are dingy and outdated, lounge good, breakfast MEH, and front staff SLOW and mediocre. It was a decent choice for 4 night especially during Taylor Swift weekend.

Fanciest Novotel we've been to!

TripAdvisor rating 5.0/5

jascp TripAdvisor review

We often have a few days in Singapore to break up the journey between the UK and Australia, so have stayed in quite a few hotels there. (We also lived there for some years so have been in most of them.) The Novotel was recommended by a friend and I have to admit I was sceptical, but I’m thankful I decided to trust their judgement. Around half the price we usually pay but with all of the facilities - my wife did comment it’s the fanciest Novotel she’s ever seen! Breakfast by the pool and a nightcap in the lovely gardens were especially pleasant. We were familiar with the location but not aware that there’s now an MRT station on Stevens - very handy. Also a manageable walk to Orchard Road even in the heatwave we experienced. Staff were very helpful and I especially remember the breakfast greeter’s huge smile. Breakfast was much like any other international buffet we’ve had in Singapore - loads of choice for all tastes. Unfortunately my wife arrived from Australia quite unwell and the bellboy gave great advice on nearby walk-in clinics, so a big thank you to him too. Our room was also great for the price point - not huge compared to older hotels but well-equipped. All the environmental considerations were much appreciated, especially the filtered water instead of plastic bottles (no excuse for those at all when Singapore’s water is of such a high standard). One gripe my wife would like me to mention, that she has about most hotels at all room rates - hair dryers with coiled cables that only stretch a couple of feet, and wall sockets in awkward places that result in her sitting on the floor in front of a mirror, are really frustrating!

Overall good

Customer review rating 3.0/5

Kelvin L. Couples - Confirmed reviews ALL

But 1st day check in found that the shampoo no refill and breakfast so so only plus do not have fresh fruit juice.

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Other web-users rate our hotel

  • 677 reviews 8.3/10 Location
  • 1,114 reviews 7.1/10 Room
  • 1,331 reviews 6.7/10 Service
  • 22 reviews 7.2/10 WiFi
  • 530 reviews 6.2/10 Cleanliness
  • 361 reviews 6.6/10 Breakfast
  • 318 reviews 5.6/10 Food
  • 176 reviews 9/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.