Novotel Singapore On Stevens 4 stars

Customer review rating (ALL Rating) 4.2/5 1,615 reviews

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Description

Hotel extras

  • Tropical lush urban paradise in central Singapore

  • Prime city centre location, near Orchard Road and UNESCO Site, Singapore Botanic Gardens

  • Unlimited high-speed internet access on multiple devices

  • 24-hour room service, gym and laundromat. Large infinity pool, lap pool, and 4 dining outlets

  • Free parking during lunch and dinner. Overnight parking for hotel guests

Our accommodation(s)

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Hotel location

Novotel Singapore On Stevens

Orchard District, 28 Stevens Road, #01-01, 257878
257878 SINGAPORE
Singapore

GPS:1.313439, 103.828417

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,615 reviews

TripAdvisor Rating  4.6/5  1,932 reviews

Always a pleasure to come back to Novotel on Stevens

TripAdvisor rating 5.0/5

Leonardo B TripAdvisor review

This hotel has all the facilities you need. I like the gym that is fully equipped with state-of-the-art equipment. The staff is very attentive and helpful, I had a late flight and my checkout was extended till 6pm

Excellent hotel with great food and location

TripAdvisor rating 5.0/5

Sightseer07709393192 TripAdvisor review

This hotel is at really good location with mrt and bus stations are close by. Hotel also provides free shuttle services to nearest mrt and shopping areas. Breakfast is really good with wide spread and breakfast hosts agnes and marcus are helpful and courteous. Good to see indian vegetarian options available in the breakfast menu. Rooms are of good size and all toiletries and hot kettle provided. Overall, great experience at the hotel. One feedback is the add latch or fully closed door for bathrooms as it is not comfortable for family guests.

Great Customer Service

TripAdvisor rating 4.0/5

Mrs_Li_WSP TripAdvisor review

Had Sunday Brunch at Food Exchange on 8 Feb & were warmly welcomed by the Manager, Marcus Ong. Throughout our meal, he was very friendly, attentive & anticipated our needs spontaneously. He introduced his chef, Alex to us when we praised the food selections & presentations. Alex was equally friendly & accommodating. He was very receptive when we gave feedback that the chilli lobster meat was a bit too soft; he promised to look into it with sincerity. Overall a very pleasant experience.

My. Wing Outstanding Hospitality Service

TripAdvisor rating 4.0/5

Saidu K TripAdvisor review

Staff Review: I had a fantastic experience at the Mercure Singapore on Stevens, especially due to the exceptional service from Mr. Wing. After facing some initial arrival constraints, his intervention was timely and helpful. He provided the necessary directives to help me exchange my USD to Singapore Dollars, and personally supported me all the way to my room. His proactive attitude and professional care true turn my stay around. Thank you, Mr. Wing for the outstanding hospitality.

Dear Valued Guest, Thank you for sharing your wonderful experience at Novotel Singapore on Stevens. We are delighted to learn that Wing made a significant positive impact on your stay. His dedication to providing exceptional service is truly commendable and aligns perfectly with our commitment to hospitality. We pride ourselves on our staff's ability to go above and beyond to ensure our guests feel welcomed and cared for. Your acknowledgment of his proactive attitude reinforces the values we cherish at our hotel. We will also ensure this is shared with him. Thank you once again for your feedback, and we look forward to welcoming you back for another memorable stay in the future. Best regards, Piotr Kupiec General Manager

Customer review rating 4.5/5

Prakash B. S. Families - Confirmed reviews ALL

It is closed to Stevens MRT, around 10 min walk/ 1 bus stop away. Property is nice. Indian restaurants are not nearby but one can order via Grab. Mercure and Novotel are connected. The 2nd floor/ pool is common I think. Room size was good and built quality was also good.

Dear Valued Guest, Thank you for your positive feedback regarding your stay at Novotel Singapore on Stevens. We are pleased to hear that you found our property comfortable and appreciated the accessibility to public transportation. It is great to know you enjoyed the quality of your room. The hotel has two swimming pools and guests can enjoy both our Infinity Pool and our Lap Pool. Please rest assured our Culinary team is always available to assist with dining options. We look forward to welcome you back in the future. Best regards, Piotr Kupiec General Manager

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Other web-users rate our hotel

  • 829 reviews 8.4/10 Location
  • 1,289 reviews 7.4/10 Room
  • 1,845 reviews 7.3/10 Service
  • 18 reviews 8.2/10 WiFi
  • 612 reviews 6.7/10 Cleanliness
  • 592 reviews 7.4/10 Food
  • 407 reviews 6.9/10 Breakfast
  • 226 reviews 9.4/10 Pool

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