Hotel Novotel London Wembley 4 estrelas

My first visit to London for 2 years. I was reassured by the measures in place at Novotel Wembley to make sure that I, other guests and the staff were kept safe. My bedroom was clean, very comfortable - especially the bed and I was appreciative of the air conditioning during a very hot spell. Breakfast procedures were clearly and politely explained. Reception were great in finding me a nice room, and topping me up with supplies of towels, fresh cups - and biscuits as the room was not serviced during my stay. Nothing was too much trouble! I'll be back, hopefully in better times!

Staff are excellent. Nothing is too much trouble. They are flexible with with meal times during this lockdown. The hotel is very Covid secure. Rooms are very clean and comfortable. I would stay here every time.

Great friendly and smiling team from reception, breakfast and check-out. Well appointed, clean and comfortable room with plenty of charging sockets. Good range of choices at breakfast from continental to cooked and plenty of different fresh loaves of bread. Located within an easy walk of the tube giving the choice of the Metropolitan and Jubilee lines directly into the city within 20/30 minutes

Excellent location for Wembley stadium and arena. We were there for a concert. We previously stayed here in October last year for Nfl game at Wembley and rebooked after enjoying our stay at this hotel. Unfortunately this time our stay was marred on our return at 11.15pm from the concert by Gilbert instructing the staff to close the bar when he saw the influx of residents returning from the concert. In October after the game the hotel bar was not closed and to deal with a lot more residents returning from the game. Gilbert tried to blame it on an issue that had happened on the morning?? But the bar was open all day and evening, it was definitely due to the residents returning from a heavy metal concert. He did end up reopening the bar but it left a bad taste with us.

I often stay at this hotel its easy access in a good location for travel back into the city. Staff are efficient and friendly and it is a perfect place for the business traveler. Its a five minute walk from Wembley Park tube station and 15 minutes into the city.

Lovely hotel, great location close to the stadium and tube station. Polite and friendly staff. Good rooms, slightly worn but warm, quiet and comfortable. Good breakfast choice and close to a great selection of restaurants.

I liked the hotel but was dissapointed with the service. I stayed two nights, reported that the bedside reading light was not working on arrival but it hadn't been fixed by the time i left. I went for breakfast, was shown to a table but was not told anyhting about how to get breakfast, was it self service? How did i get a cup of tea? Ater about 10 mins i asked a waitress for tea and porridge, waited another 5 minutes and nothing materialised. I got up and left without breakfast. I'm staying for two nights again this week, I'll see if i can find out how to get a breakfast.

Had a great time in this lovely hotel,the staff are very welcoming and professional...the breakfast choices are excellent....looking forward to our next visit to this lovely hotel.also the location is perfect for all the great shops and restaurants....absolutely perfect.

Drinking water not available in room. Just 2 bottle daily. Breakfast is good, nice location, clean room, good local transport approach & no disturbance in room. Not tried lunch & dinner in hotel because plenty of option available near by.

No Nutella and Breakfast was allways out of Bread or another things How Could a Hotel **** or whatever Star say to you at the Morning Sorry we are out of Nutella! My 2 Kinds was so angry and i well never choose Novetel any More!! They did not have a Reserve of Nutella.. WOOW!! even was to much Chidlenat this Day, they should think and be Ready it is Markting and Mangement things and Not our Problem! after 5X Nights we Change to Hilton at Wembly, was very Good and also Cheaper!

Novotel’s are usually good value, clean, comfortable and reliable. This one fits the mold perfectly. Great breakfast buffet. Great staff. Overall a very good experience. Only one small caution: the place is not easy to find if you are arriving by car. The main entrance is on a pedestrian mall, and the parking garage has a not very well marked entrance off a small cross street. Just watch for the sign, drive up to the gate and use the intercom to get it opened. If arriving by public transport, you will face a lot of stairs down from the Wembley Park tube station, but it’s only a short walk from there.

Perfect stay at Novotel Wembley! Easy access to tube/ London. Great to shop/ dine at London outlet. Starbucks nearby. Excellent rooms and buffet breakfast. Excellent service. Quiet at night. Will definately be back at our favourite London hotel!

Perfect stay. Fantastic room and location. Great size, affordable with professional and helpful staff. No complaints whatsoever. Maybe some water in the room would have been nice. I enjoyed everything else

A well positioned hotel for our visit to the SSE Arena. Nice, busy bar area for evening drinks before we headed out. Check in was smooth, rooms spacious, comfortable and clean. Would definitely stay again.

As usual an efficient, warm welcome make me feel valued and personally important. Check in was quick and accurate and our room was ready and waiting for us Car parking is easy, secure and convenient Breakfast is plentiful, tasty and shows great variety