Customer review rating (ALL Rating) 3.9/5 6,874 reviews
Sofitel Singapore Sentosa Resort & Spa
2 Bukit Manis Road, Sentosa
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Access: 26 km / 16.16 mi
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Kwee Zeen invites you to memorable experiences for everyone on any occasion. Serving an extensive selection of Pan-Asian, Western and French cuisine with French hospitality at the heart, Kwee Zeen offers premium service with a smile.
Redefining traditional Italian dining, The Cliff presents Italian dining with fresh produce and authentic flavours. Amidst the spectacular views of lush greenery and the wafting breeze of the South China Sea, savour The Cliff's extensive Italian cuisine.
An outdoor pavilion lounge located in the heart of the resort, LeBar's airy and plush furnishings invite you to linger over drinks and shared canapes. Treat yourself to indulgent high teas and bespoke cocktails whilst the view enchants.
Sofitel Sentosa's exuberant guestrooms are inspired by Jardin du Luxembourg and have been elegantly infused with natural elements for a rejuvenating staycation and retreat. French eclecticism is complemented by the latest technology and thoughtfully integrated throughout each room.
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Our guest reviews
100% genuine reviews from our guestsFind out more
Great Service by the Double Ms (Mico & Mohan)!
TripAdvisor rating 5.0/5
Trip57436934384 TripAdvisor review
I had my wedding here in Oct 2022 and I must commend the services of Mico and Mohan, they have provided an impeccable experience for my wife and I and I truly commend them for going the extra mile!
Beautiful resort in Sentosa
TripAdvisor rating 4.0/5
Reviewer887799 Families - TripAdvisor review
It's our first time staying in Sofitel Sentosa resort for staycation and our first thought is that it feels like we are overseas like in Bali even though we are still in Singapore. The resort grounds are beautiful and well maintained (except for 2 piles of dog poo in the walkway which the owner didn't clean up). The room itself was pretty small compared to Sofitel City Center but we appreciated the staff for providing a stow away bed for our kid. We had a relaxing time with cocktails at Le Bar and had fun playing foosball and ping pong as well as the swimming pool. We only learnt about the kids club on our last day but it's a short drive away at So Spa. Breakfast spead is not overly huge but should suffice. We had lunch at The Cliff and it tastes great. Note: it's about 132 steps down the stairs and a short walk to reach Tanjong beach. May be quite a challenge for young kids or elderly folks. Overall, we had a relaxing time at Sofitel Sentosa resort but I would suggest to have more facilities and playground for young kids.
Best choice for family vacation!
TripAdvisor rating 5.0/5
chi hyung a TripAdvisor review
It was second visit, and it was a trip that left even better memories than the first. The facility is well-maintained and beautiful. Every staff is very friendly and professional. Among them, the front office team leaders 'Justin' and 'Charisma' provided outstanding service. They are really kind and very considerate. Unfortunately, my child was injured by accident and could have remained as the worst memory, but with your help, he was able to receive timely treatment. You guys made our family trip perfect. I would like to take this opportunity to express my gratitude once again. I will definitely visit this beautiful and unforgettable resort on my next trip to Singapore!
Bonjour chi hyung a, Tropical greetings from Sofitel Singapore Sentosa Resort & Spa. Thank you very much for the 5-star review during your recent visit, we are delighted to have been a choice accommodation for your family vacation. It is heartening to know that our colleagues went above and beyond to ensure your family had a memorable time, your appreciation will be shared with the team, particularly with Justin and Charisma at the Front Office. We wish your child a speedy recovery and look forward to welcoming your family back again for another amazing experience. Warm regards, Robert Gauer General Manager
comfortable, good location and amenities
Customer review rating 4.5/5
Anonymous Families - Confirmed reviews ALL
Very Good except issues with a special meal request due to allergies (needed to repeatedly inform staff)
terrible experience at 2 bedroom garden villa #2
Customer review rating 0.5/5
H. Families - Confirmed reviews ALL
Had previous people's room service plates outside the villa when we checked in, not cleared until the next day they delivered our room service food. Living room TV volume very loud , we were told we can't control the volume. Ants crawling on master bed, every night house keeping staff need to come and change the bedsheets. Wooden pegs under master bath tub to balance the tub from tipping. Twin room bath tub can't turn on the water faucet. Powder room toilet leaking water, sink clogged. In room fridge full of ice was told we need to lower temperature to defrost the ice ourselves. Water leaking on the floor going to master bedroom, need to put towels on the floor to prevent us from slipping. Wifi was not good until next day someone fixed it. We have never stayed in a hotel where Pest Control, House keeping, Engineer department, plumber all came on the first night to fix the problem.
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price