Sofitel Singapore Sentosa Resort & Spa 5 stars

Customer review rating (ALL Rating) 3.9/5 6,874 reviews

Hotel extras

  • Tranquil sanctuary amidst lush greenery and panoramic sea view

  • Culinary delights bound to tempt the appetite & tease the palate

  • Multi-award-winning Sofitel SPA with expansive outdoor spa garden

  • Spoil your kids with meals and fun activities with MyKids Package

  • Unwind with an unique beverage experience with MyGlass package

ALLSAFE approved hotel

Hotel location

Sofitel Singapore Sentosa Resort & Spa

2 Bukit Manis Road, Sentosa
099891 SINGAPORE
Singapore

GPS:1.24517, 103.827905

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Sofitel Sentosa's exuberant guestrooms are inspired by Jardin du Luxembourg and have been elegantly infused with natural elements for a rejuvenating staycation and retreat. French eclecticism is complemented by the latest technology and thoughtfully integrated throughout each room.

Take advantage of our Flight + Hotel offers

Discover

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  6,874 reviews

TripAdvisor Rating  4.5/5  5,343 reviews

Great Service by the Double Ms (Mico & Mohan)!

TripAdvisor rating 5.0/5

Trip57436934384 TripAdvisor review

I had my wedding here in Oct 2022 and I must commend the services of Mico and Mohan, they have provided an impeccable experience for my wife and I and I truly commend them for going the extra mile!

Beautiful resort in Sentosa

TripAdvisor rating 4.0/5

Reviewer887799 Families - TripAdvisor review

It's our first time staying in Sofitel Sentosa resort for staycation and our first thought is that it feels like we are overseas like in Bali even though we are still in Singapore. The resort grounds are beautiful and well maintained (except for 2 piles of dog poo in the walkway which the owner didn't clean up). The room itself was pretty small compared to Sofitel City Center but we appreciated the staff for providing a stow away bed for our kid. We had a relaxing time with cocktails at Le Bar and had fun playing foosball and ping pong as well as the swimming pool. We only learnt about the kids club on our last day but it's a short drive away at So Spa. Breakfast spead is not overly huge but should suffice. We had lunch at The Cliff and it tastes great. Note: it's about 132 steps down the stairs and a short walk to reach Tanjong beach. May be quite a challenge for young kids or elderly folks. Overall, we had a relaxing time at Sofitel Sentosa resort but I would suggest to have more facilities and playground for young kids.

Best choice for family vacation!

TripAdvisor rating 5.0/5

chi hyung a TripAdvisor review

It was second visit, and it was a trip that left even better memories than the first. The facility is well-maintained and beautiful. Every staff is very friendly and professional. Among them, the front office team leaders 'Justin' and 'Charisma' provided outstanding service. They are really kind and very considerate. Unfortunately, my child was injured by accident and could have remained as the worst memory, but with your help, he was able to receive timely treatment. You guys made our family trip perfect. I would like to take this opportunity to express my gratitude once again. I will definitely visit this beautiful and unforgettable resort on my next trip to Singapore!

Bonjour chi hyung a, Tropical greetings from Sofitel Singapore Sentosa Resort & Spa. Thank you very much for the 5-star review during your recent visit, we are delighted to have been a choice accommodation for your family vacation. It is heartening to know that our colleagues went above and beyond to ensure your family had a memorable time, your appreciation will be shared with the team, particularly with Justin and Charisma at the Front Office. We wish your child a speedy recovery and look forward to welcoming your family back again for another amazing experience. Warm regards, Robert Gauer General Manager

comfortable, good location and amenities

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Very Good except issues with a special meal request due to allergies (needed to repeatedly inform staff)

terrible experience at 2 bedroom garden villa #2

Customer review rating 0.5/5

H. Families - Confirmed reviews ALL

Had previous people's room service plates outside the villa when we checked in, not cleared until the next day they delivered our room service food. Living room TV volume very loud , we were told we can't control the volume. Ants crawling on master bed, every night house keeping staff need to come and change the bedsheets. Wooden pegs under master bath tub to balance the tub from tipping. Twin room bath tub can't turn on the water faucet. Powder room toilet leaking water, sink clogged. In room fridge full of ice was told we need to lower temperature to defrost the ice ourselves. Water leaking on the floor going to master bedroom, need to put towels on the floor to prevent us from slipping. Wifi was not good until next day someone fixed it. We have never stayed in a hotel where Pest Control, House keeping, Engineer department, plumber all came on the first night to fix the problem.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,041 reviews 8.3/10 Location
  • 3,223 reviews 6/10 Room
  • 3,776 reviews 7/10 Service
  • 47 reviews 5.4/10 WiFi
  • 1,671 reviews 6.3/10 Food
  • 1,246 reviews 4/10 Cleanliness
  • 842 reviews 7.1/10 Breakfast
  • 339 reviews 6.7/10 Wellness Area

Powered by Trustyou

All our hotels in Singapore