Sofitel Singapore Sentosa Resort & Spa Hotel 5 stars

Customer review rating 4.2/5 16,774 reviews

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Sofitel Singapore Sentosa Resort & Spa
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+ 25 Services

Hotel extras

  • Tranquil sanctuary amidst lush greenery and panoramic sea view

  • Culinary delights bound to tempt the appetite & tease the palate

  • Multi-award-winning Sofitel SPA with expansive outdoor spa garden

  • Spoil your kids with meals and fun activities with MyKids Package

  • Unwind with an unique beverage experience with MyGlass package

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • CHANGI AIRPORTPaying
  • Reception open 24 hours a day
  • Early Check InPaying
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Sofitel Singapore Sentosa Resort & Spa

2 Bukit Manis Road
Sentosa
099891 singapore
singapore

Tel: +6567088310

Fax: (+65)62750228

Check-in from 15h00

Check out up to 12h00

  • MRT - CIRCLE LINE :  Circle Line CC29 HarbourFront Station

  • MRT - NORTH EAST LINE :  North East Line NE1 HarbourFront Station

  • By plane

    CHANGI AIRPORT At 26km / 16.16 miles

  • By plane

    CHANGI AIRPORT At 26km / 16.16 miles - Shuttle paying

GPS :1.24517, 103.827905

Our accommodation(s)

Our exuberant guestrooms are inspired by Jardin du Luxembourg and have been elegantly infused with natural elements. French eclecticism is complemented by the latest technology and thoughtfully integrated throughout each room.

LUXURY ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 2 Single Size Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

LUXURY FAMILY ROOM, 1 King Bed and 1 Twin Beds

Accessible room
  • Max. number of persons: 6
  • Area: From 72 / 775 sq ft
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

LUXURY GARDEN ROOM, 1 King Size Bed, Garden view

Accessible room
  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

LUXURY GARDEN ROOM, 2 Single Beds, Garden view

Accessible room
  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

THE CLIFF

Type of cuisine: Italian

Indulge in authentic flavours of Italy paired with a breathtaking sea view and stellar service. The Cliff dishes out an extensive selection of handmade pizzas, pastas and other Italian favourites delicately paired with the finest selection of premium wine

Menu (PDF)

Lunch

12:00 - 05:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KWEE ZEEN

Type of cuisine: International

Exciting, authentic and always fresh. Kwee Zeen tempts and delights with its endless variety, sumptuous offerings and extensive views of the pool and South China Sea. Indulge in pan-Asian specialties, classic French cuisine and an extensive beverage list.

Menu (PDF)

Lunch

07:00 - 11:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LEBAR

Non contractual photo

This chic bar is a cozy setting for meeting friends, relaxing with a drink and savoring the ambiance. Inspired by colonial-era pavilions, LeBar's airy décor and plush furnishings invite you to linger over coffee and shared plates. At night, live music and

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 323

  • Maximum capacity: 320 people

  • Maximum banquet capacity: 280 people

Find out more

Our guest reviews for
Sofitel Singapore Sentosa Resort & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

16,774 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,384 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good Stay

Customer review rating 5.0/5

Marilyn W. L. S. Families - 20/02/2021 Confirmed reviews ALL

The room was clean. The in room dining experience was good. in this difficult time trying to maintain every thing well is difficult. Breakfast was also good esp the Malaysia delight.

Staycation

Customer review rating 5.0/5

E. Couples - 20/02/2021 Confirmed reviews ALL

Good food abs facilities

Dear Rowe E., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be great if you can share this positive sentiment online to encourage our ambassadors to further deliver this excellent experience to all our future guests. Share it here : https://www.tripadvisor.com/UserReviewEdit-g294264-d302969-Sofitel_Singapore_Sentosa_Resort_Spa_SG_Clean_Certified-Sentosa_Island.html Yours sincerely, Piotr Kupiec

Fabulous stay

Customer review rating 5.0/5

Anonymous Families - 20/02/2021 Confirmed reviews ALL

I wished I could enjoy the staycation longer. Definitely a great away from home resort to go to.

Dear EIleen T., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be great if you can share this positive sentiment online to encourage our ambassadors to further deliver this excellent experience to all our future guests. Share it here : https://www.tripadvisor.com/UserReviewEdit-g294264-d302969-Sofitel_Singapore_Sentosa_Resort_Spa_SG_Clean_Certified-Sentosa_Island.html Yours sincerely, Piotr Kupiec

Great stay!

Customer review rating 5.0/5

T. C. Couples - 20/02/2021 Confirmed reviews ALL

The service standard was great. Food at the Cliff Restaurant was also great.

Customer review rating 3.0/5

Nicole Couples - 20/02/2021 Confirmed reviews ALL

Normal experience for 5 star hotel stay. My birthday staycation but then hotel didn’t have special arrangement for the guest. A single slice birthday cake only can be furnish the next day. Kind of disappointed with this kind of service.

A nice and relaxing stay

Customer review rating 4.0/5

Kelly K. Couples - 19/02/2021 Confirmed reviews ALL

Good service, decent amenities. ‘Guest of the day ‘ was a lovely touch!

Dear Kelly K., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be great if you can share this positive sentiment online to encourage our ambassadors to further deliver this excellent experience to all our future guests. Share it here : https://www.tripadvisor.com/UserReviewEdit-g294264-d302969-Sofitel_Singapore_Sentosa_Resort_Spa_SG_Clean_Certified-Sentosa_Island.html Yours sincerely, Piotr Kupiec

Peaceful, spacious

Customer review rating 4.5/5

Kathlyn Couples - 19/02/2021 Confirmed reviews ALL

Spacious area with open spaces. Room is of good comfortable size. Friendly helpful staff. Hotel restaurants around so no worries about meals. Appreciate the shuttle bus service, no time and good frequency.

Dear Jia Hui N., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Piotr Kupiec

Overall good experience

Customer review rating 4.0/5

P. G. S. Couples - 19/02/2021 Confirmed reviews ALL

The overall service is great!! Less the breakfast quality that makes it perfect!

Dear Ga S. P., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Piotr Kupiec

Relatively comfortable stay

Customer review rating 3.5/5

Louis Couples - 19/02/2021 Confirmed reviews ALL

Overall great stay and friendly staff. Facilities can tell was slightly old, still well maintained. Some hiccups along the way, cake was promised for our anniversary but wasn't delivered. On 2nd day, told the reception staff that we are heading out and can send someone to make up our room and clear the breakfast cart that was sent in the morning. To our surprise, it was not done when we came back. Service needs to be a little more prompt.

Relaxed, Nice room

Customer review rating 4.0/5

Hm L. Couples - 19/02/2021 Confirmed reviews ALL

Staff is friendly, room is nice, pools is great, relax and enjoyed the stay overall. However, the dinner at kwee-zeen was a bit disappointed, fish (soon hock) is not taste good, vege also so-so, maybe its CNY? lack of staffs?

Pleasant and comfortable stay

Customer review rating 4.5/5

Hosb Families - 19/02/2021 Confirmed reviews ALL

1. The hotel’s commitment to provide quality service could be felt from the moment my room reservation was confirmed to the moment that we had checked out from the hotel. Though my reservation was affected by SHN issues, Sofitel was able to resolve it without causing too much inconvenience to us and that was assuring. 2. The staff was friendly to explain the check-in & information. It was completed as a breeze. Feel honour as a Accor Gold member to be given a late check-out and was assigned to a room that was upgraded with the garden view. The room also met our requirements and is the same as shown in the website picture. With the present convid climate, we felt assure that we would be safe in the hotel premises. 3. Complimentary fresh fruits and chocolates were also provided. Thumb up. A vase of beautiful fresh flowers would be preferred. My opinion is to remove the photo of the lady’s face that is hang on the wall. 4. Pleasant and enjoyable meal at Kwee Zeen, Le bar but not so pleasant at the Cliff restaurant. All restaurants has limited choices of vegetarian food and we are puzzle that a five star hotel restaurants do not cater variety of vegetarian meals. Wish to have more vegetarian dishes. We also felt the background music that was played at the two restaurants except Le Bar were somehow did not blend to the ambience. 5. We didn’t get the housekeeping to clear and clean the rooms after the first night stay and the housekeeping staff called and checked if we required room cleaning service and top up any items in the evening. It was a warmth gesture. 6. It is easy accessible to public transports and shopping malls from the hotel using the free hotel shuttle bus service. 7. Overall nice stay at hotel and only setback is somehow hotel loses the human touch. 8. Accor plus members were not able to enjoy the dinning benefits due to blackout period. It was disappointing.

Dear Swee Boon H., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Piotr Kupiec

Peace of Mind

Customer review rating 4.0/5

B. Couples - 19/02/2021 Confirmed reviews ALL

All seems O.K., not enough time to explore though.

I had an enjoyable stay

Customer review rating 4.0/5

Cynthia G. Couples - 19/02/2021 Confirmed reviews ALL

The Service is good from Concierge, Receptionist, Cliff Restaurant Staff n Housekeeping.

Dear Cynthia G., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be great if you can share this positive sentiment online to encourage our ambassadors to further deliver this excellent experience to all our future guests. Share it here : https://www.tripadvisor.com/UserReviewEdit-g294264-d302969-Sofitel_Singapore_Sentosa_Resort_Spa_SG_Clean_Certified-Sentosa_Island.html Yours sincerely, Piotr Kupiec

Good Stay

Customer review rating 4.5/5

H. N. Families - 19/02/2021 Confirmed reviews ALL

We enjoyed our stay at Sofitel. Staff was quite attentive and service was good. We booked one day and extended an extra day as we got a good deal for it. One minor feedback is that there was shortage of service staff on second day morning breakfast probably due to more guests as it was weekend and service was slightly slow.

Dear Nallabathula H., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Piotr Kupiec

Good stay

Customer review rating 4.5/5

Ivy Families - 19/02/2021 Confirmed reviews ALL

Love the tranquility and beautiful spacious room !! Thanks veron and jasmine for the prompt response and follow up!

Dear Mui Tiang Ivy Y., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Piotr Kupiec

spacious room, clean. good stay

Customer review rating 4.5/5

C. Y. M. Couples - 19/02/2021 Confirmed reviews ALL

enjoyed the proximity to sentosa beaches. nice walk around sentosa. good room amenities. a surprise anniversary cake slice was delivered.

Dear Yun M. C., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be great if you can share this positive sentiment online to encourage our ambassadors to further deliver this excellent experience to all our future guests. Share it here : https://www.tripadvisor.com/UserReviewEdit-g294264-d302969-Sofitel_Singapore_Sentosa_Resort_Spa_SG_Clean_Certified-Sentosa_Island.html Yours sincerely, Piotr Kupiec

Pleasant and comfortable stay

TripAdvisor rating 4.0/5

Extraordinary72617 19/02/2021 TripAdvisor review

1. The hotel’s commitment to provide quality service could be felt from the moment my room reservation was confirmed to the moment that we had checked out from the hotel. Though my reservation was affected by SHN issues, Sofitel was able to resolve it without causing too much inconvenience to us and that was assuring. 2. The staff was friendly to explain the check-in & information. It was completed as a breeze. Feel honour as a Accor Gold member to be given a late check-out and was assigned to a room that was upgraded with the garden view. The room also met our requirements and is the same as shown in the website picture. With the present convid climate, we felt assure that we would be safe in the hotel premises. 3. Complimentary fresh fruits and chocolates were also provided. Thumb up👍. A vase of beautiful fresh flowers would be preferred. My opinion is to remove the photo of the lady’s face that is hang on the wall. 4. Pleasant and enjoyable meal at Kwee Zeen, Le bar but not so pleasant at the Cliff restaurant. All restaurants has limited choices of vegetarian food and we are puzzle that a five star hotel restaurants do not cater variety of vegetarian meals. Wish to have more vegetarian dishes. We also felt the background music that was played at the two restaurants except Le Bar were somehow did not blend to the ambience. 5. We didn’t get the housekeeping to clear and clean the rooms after the first night stay and the housekeeping staff called and checked if we required room cleaning service and top up any items in the evening. It was a warmth gesture. 6. It is easy accessible to public transports and shopping malls from the hotel using the free hotel shuttle bus service. 7. Overall nice stay at hotel and only setback is somehow hotel loses the human touch. 8. Accor plus members were not able to enjoy the dinning benefits due to blackout period. It was disappointing.

Customer review rating 2.5/5

Anonymous Friends - 18/02/2021 Confirmed reviews ALL

The stay was alright. Breakfast was disappointing. Check in has a long queue and no priority for platinum members, same goes for check out.

Great stay

Customer review rating 4.5/5

Jit Y. E. Couples - 18/02/2021 Confirmed reviews ALL

Room is spacious and clean. Loving the tranquility and peaceful environment around the hotel.

Dear Jit Yee E., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be great if you can share this positive sentiment online to encourage our ambassadors to further deliver this excellent experience to all our future guests. Share it here : https://www.tripadvisor.com/UserReviewEdit-g294264-d302969-Sofitel_Singapore_Sentosa_Resort_Spa_SG_Clean_Certified-Sentosa_Island.html Yours sincerely, Piotr Kupiec

Excellent stay but could have better breakfast choices

Customer review rating 3.5/5

Zhenying H. Couples - 18/02/2021 Confirmed reviews ALL

Room was spacious and well equipped! And the rose petals in the room was a nice touch! Only complaint would be that there was no breakfast at the pool which made our early morning trip to the pool feel lacklustre.

Dear Zhenying H., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Piotr Kupiec

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