ibis Saigon Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 1,696 reviews

ibis Saigon Airport - Image 1
ibis Saigon Airport - Image 2
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2 Hong Ha St, W2, Dist Tan Binh, 70000 Ho Chi Minh, Vietnam

Description

Hotel extras

  • Free Airport Shuttle service (Advance Booking required)

  • Day-Use Room option available (Direct Booking only)

  • 24/7 Room Service

  • Beautiful Outdoor Roof-top Pool & Bar with Airport view

  • Wellness Center available: Steam & Sauna, Gym

Our accommodation(s)

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Hotel location

ibis Saigon Airport

2 Hong Ha St, W2, Dist Tan Binh
70000 Ho Chi Minh
Vietnam

GPS:10.813508, 106.665704

Telephone
Fax +84 28 3848 5558

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BISTRO BY OOPEN

Let us entertain your taste buds with flavors from around the world, treat yourself to a culinary journey, rich in taste and originality! The ibis kitchen is available with savory and sweet dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,696 reviews

Customer review rating 4.5/5

Rachael I. Couples - Confirmed reviews ALL

We eventually found our way there at 10.30pm. It was tricky to navigate an easy walk from the airport, and in the heat it wasn’t pleasant. But on arrival to our room, everything was up to standard. The staff were great. We just couldn’t book a shuttle back to the airport again early the next morning and had to walk again at 5am. Which was also not the best situation.

Dear Ms. Rachael, We very much appreciate your comments and we are happy to know that you have a pleasant stay with us. Positive feedback from satisfied guests knowing that we exceed your expectation is our greatest reward. We will make sure to share this with our Management and Operation team for more improvement in our services. Thank you again for sharing your experience and we hope your next visit at ibis Saigon Airport will be better than the previous one. Sincerely, Marc DUPUIS General Manager

Customer review rating 5.0/5

Gail R. Solo - Confirmed reviews ALL

I have never had an issue staying at this hotel. Everything was perfect for me. I use this hotel exclusively for arrivals and departures from the Ton Son Nhut airport.

Dear Mr. Gail, Thank you for sharing your impression on your recent stay at ibis Saigon Airport. It is wonderful to know that you found our hotel to be “Perfect” and glad that you had a pleasant stay with us. Please rest assured that I have shared your feedback with our team, this feedback has served as an encouragement to all of our contributors. We are looking forward to welcome you back in the near future at ibis Saigon Airport. Sincerely, Marc DUPUIS General Manager

Customer review rating 4.5/5

Erik N. Families - Confirmed reviews ALL

The hotel's location and facilities are great. Perfect for a short stopover. The only thing that was unusual: on check-in we were told they accidentally charged us too little when we booked online and had to charge us an extra 0.33NZD - about 0.1% of the total value of our booking. You'd think they would let go of that rather than inconveniencing your guest. Everything else was perfect.

Dear Mr. Erik, We very much appreciate your reviews regarding your stay at the ibis Saigon Airport. We are happy to know that you had a pleasant stay and enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for your review and we hope your next trip will be as pleasant as the previous ones. Sincerely, Marc DUPUIS General Manager

Customer review rating 4.5/5

Rosemary K. A. Solo - Confirmed reviews ALL

I had a great experience. Helpful staff. Lovely hotel.

Dear Ms. Rosemary, We very much appreciate your comments regarding your stay at ibis Saigon Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Marc DUPUIS General Manager

Customer review rating 3.5/5

Justin S. Families - Confirmed reviews ALL

Room is dirty. Found a used socks under the foot well of our bed

Dear Mr. Justin, Thank you very much for your feedback following your stay at ibis Saigon Airport. We are sorry to learn that certain elements of your experience did not meet your expectations. Please accept our sincere apology. Your comments have been shared with our Housekeeping team for further review and improvement. We are committed to maintaining high cleanliness standards and will ensure additional training where necessary. Thank you again for bringing this to our attention. We look forward to the opportunity of welcoming you back for a more pleasant stay. Sincerely, Marc DUPUIS General Manager

Other web-users rate our hotel

  • 3,016 reviews 9.4/10 Location
  • 2,283 reviews 7.4/10 Room
  • 2,409 reviews 8.9/10 Service
  • 30 reviews 8.7/10 WiFi
  • 1,250 reviews 5.3/10 Comfort
  • 997 reviews 8.6/10 Value
  • 895 reviews 8.4/10 Cleanliness
  • 620 reviews 8.5/10 Breakfast

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