ibis Saigon Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 1,693 reviews

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Description

Hotel extras

  • Free Airport Shuttle service (Advance Booking required)

  • Day-Use Room option available (Direct Booking only)

  • 24/7 Room Service

  • Beautiful Outdoor Roof-top Pool & Bar with Airport view

  • Wellness Center available: Steam & Sauna, Gym

Our accommodation(s)

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Hotel location

ibis Saigon Airport

2 Hong Ha St, W2, Dist Tan Binh
70000 Ho Chi Minh
Vietnam

GPS:10.813508, 106.665704

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BISTRO BY OOPEN

Let us entertain your taste buds with flavors from around the world, treat yourself to a culinary journey, rich in taste and originality! The ibis kitchen is available with savory and sweet dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,693 reviews

Customer review rating 4.5/5

Christina L. Couples - Confirmed reviews ALL

I booked a room in the Ibis Saigon to be close to the airport. A courteous staff member was outside the airport and led us to a pick-up point for the hotel shuttle bus. Check in was easy. The room was small but very clean and cheerful and had every convenience. That evening we went up to the rooftop restaurant and had dinner which was very good. There is a pool up there also. We called down to reception for extra pillows and they were delivered promptly. Breakfast was very good and came with the room offering a wide range of options from fruit, cereal to fried sausages, eggs potatoes etc.

Dear Ms. Christina, Thank you sincerely for your wonderful and detailed review. We are truly delighted to know that you had such a pleasant experience with us, from the smooth airport pick-up and easy check-in to the comfort and cleanliness of your room. It is especially rewarding to hear that you enjoyed your evening at the rooftop restaurant, as well as the pool and the overall atmosphere. We also appreciate your kind mention of our team’s responsiveness in assisting with your request, and we are glad that breakfast met your expectations with a wide variety of options. Your thoughtful feedback means a great deal to us and serves as strong motivation for our team to continue delivering memorable experiences. Thank you once again for choosing ibis Saigon Airport. We very much look forward to welcoming you back in the near future. Kind regards, Marc DUPUIS General Manager

Customer review rating 4.5/5

Rachael I. Couples - Confirmed reviews ALL

We eventually found our way there at 10.30pm. It was tricky to navigate an easy walk from the airport, and in the heat it wasn’t pleasant. But on arrival to our room, everything was up to standard. The staff were great. We just couldn’t book a shuttle back to the airport again early the next morning and had to walk again at 5am. Which was also not the best situation.

Dear Ms. Rachael, We very much appreciate your comments and we are happy to know that you have a pleasant stay with us. Positive feedback from satisfied guests knowing that we exceed your expectation is our greatest reward. We will make sure to share this with our Management and Operation team for more improvement in our services. Thank you again for sharing your experience and we hope your next visit at ibis Saigon Airport will be better than the previous one. Sincerely, Marc DUPUIS General Manager

Customer review rating 5.0/5

Gail R. Solo - Confirmed reviews ALL

I have never had an issue staying at this hotel. Everything was perfect for me. I use this hotel exclusively for arrivals and departures from the Ton Son Nhut airport.

Dear Mr. Gail, Thank you for sharing your impression on your recent stay at ibis Saigon Airport. It is wonderful to know that you found our hotel to be “Perfect” and glad that you had a pleasant stay with us. Please rest assured that I have shared your feedback with our team, this feedback has served as an encouragement to all of our contributors. We are looking forward to welcome you back in the near future at ibis Saigon Airport. Sincerely, Marc DUPUIS General Manager

Customer review rating 4.5/5

Erik N. Families - Confirmed reviews ALL

The hotel's location and facilities are great. Perfect for a short stopover. The only thing that was unusual: on check-in we were told they accidentally charged us too little when we booked online and had to charge us an extra 0.33NZD - about 0.1% of the total value of our booking. You'd think they would let go of that rather than inconveniencing your guest. Everything else was perfect.

Dear Mr. Erik, We very much appreciate your reviews regarding your stay at the ibis Saigon Airport. We are happy to know that you had a pleasant stay and enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for your review and we hope your next trip will be as pleasant as the previous ones. Sincerely, Marc DUPUIS General Manager

Customer review rating 4.5/5

Rosemary K. A. Solo - Confirmed reviews ALL

I had a great experience. Helpful staff. Lovely hotel.

Dear Ms. Rosemary, We very much appreciate your comments regarding your stay at ibis Saigon Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Marc DUPUIS General Manager

Other web-users rate our hotel

  • 3,001 reviews 9.4/10 Location
  • 2,284 reviews 7.4/10 Room
  • 2,417 reviews 8.8/10 Service
  • 31 reviews 8.4/10 WiFi
  • 1,239 reviews 5.3/10 Comfort
  • 991 reviews 8.4/10 Value
  • 897 reviews 8.3/10 Cleanliness
  • 624 reviews 8.5/10 Breakfast

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