Novotel Yanbu 4 stars

Customer review rating (ALL Rating) 4.2/5 204 reviews

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Description

Hotel extras

  • Outdoor swimming pool

  • 10 minutes' drive from Yanbu Airport

  • Spa and fitness facilities

  • On King Abdulmajid Corniche Road

  • Spacious meeting rooms and event hall

Our accommodation(s)

Hotel location

Novotel Yanbu

Prince Abdulmagid bin Abdulaziz, King Abdulmajid Corniche Road, P O Box 313
41912 Yanbu
Saudi Arabia

GPS:24.079204, 38.029633

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TRIO

Whether you fancy lunch, dinner or just a cocktail, Trio welcomes you in a sophisticated, comfortable and relaxing atmosphere. On the menu: delicious world cuisine!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  204 reviews

TripAdvisor Rating  4.5/5  174 reviews

Certificate of excellence 2024

Terrible service

Customer review rating 0.5/5

Abdussalam Families - Confirmed reviews ALL

I booked a room for 2 adults and 2 children and king size bed which was specified before i booked. A room was given with only one queen size bed and the hotel expected all four of us to sleep there. When I asked for a cot they said no, when I said how on earth can four people sleep on one queen size bed they said pay 150 riyals and we will give you one more bed. Then the manager thought he was doing me a favour by giving me a discount of 50 riyals. I felt humiliated but had to pay the charge because I couldn't take my children to another hotel in the middle of the night.

Dear Mr. Abdussalam, Thank you for taking the time to tell us about your experience at the Novotel Yanbu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At {Novotel Yanbu}, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay

Customer review rating 3.5/5

Ali Business - Confirmed reviews ALL

I have small observation during my stay, the bed have dusty smell which was not good for my health

Dear Mr Ali, We very much appreciate your comments regarding your stay at the Novotel Yanbu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Best hotel in Yanbu.

TripAdvisor rating 5.0/5

yang j TripAdvisor review

The hotel keeps its world class stardand . good service on almost all aspects and nice ocean view plus walkable to beautiful seashore. thanks a lot to their receptions Hadeel and Golam , and also break first stuffs . thanks for the excellent experience.

Very nice hotel

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

It’s very quiet and very good location and the staff very friendly

Dear Mr. Saeed, We very much appreciate your comments regarding your stay at the Novotel Yanbu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent Staff

TripAdvisor rating 5.0/5

Cruiser64513826715 TripAdvisor review

Two things one never forgets in a stay. 1. The manner in which you are checked in 2. How much accommodative the ct was. It was my first ever stay in Novotel Yanbu. The front office staff especially Miss Jawaher is a very professional and helpful lady. The sense of courtesy and hospitality shown by Mr. Ishafaq and Ghulam is exceptional. So i extended my stay and it was memorable. The above mentioned staff is an asset to the hotel.

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Other web-users rate our hotel

  • 181 reviews 7.8/10 Location
  • 259 reviews 6.8/10 Room
  • 344 reviews 8.2/10 Service
  • 133 reviews 6.9/10 Cleanliness
  • 90 reviews 7/10 Breakfast
  • 52 reviews 4.6/10 Food
  • 50 reviews 8.7/10 Beach
  • 44 reviews 4/10 Value

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Customer review rating (ALL Rating) 4.5/5 (275 reviews)

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