Novotel Yanbu 4 stars

Customer review rating (ALL Rating) 4.3/5 196 reviews

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Prince Abdulmagid bin Abdulaziz, King Abdulmajid Corniche Road, P O Box 313, 41912 Yanbu, Saudi Arabia

Description

Hotel extras

  • Outdoor swimming pool

  • 10 minutes' drive from Yanbu Airport

  • Spa and fitness facilities

  • On King Abdulmajid Corniche Road

  • Spacious meeting rooms and event hall

Our accommodation(s)

Hotel location

Novotel Yanbu

Prince Abdulmagid bin Abdulaziz, King Abdulmajid Corniche Road, P O Box 313
41912 Yanbu
Saudi Arabia

GPS:24.079204, 38.029633

Telephone
Fax +966 14 398 0009

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TRIO

Whether you fancy lunch, dinner or just a cocktail, Trio welcomes you in a sophisticated, comfortable and relaxing atmosphere. On the menu: delicious world cuisine!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  196 reviews

TripAdvisor Rating  4.5/5  187 reviews

Certificate of excellence 2025

Customer review rating 0.5/5

Al Z. A. Business - Confirmed reviews ALL

I come monthly to Yanbu for week business trip. There is repeated issues had been reported to reception but didn’t got fixed. 1- No hot water in the shower.( it’s been reported a lot of months hoping to he fixed but not fixed) 2- Housekeeping fr the rom they do it afternoon ( after 3 PM) not in the morning ( already complained in reception and fixed but i need to tell them every tome that should be in morning while i am in work ) 3- I took shower at 4 PM and there was no towels. Somehow the housekeeper tool 2 of the towels ! Before and not return it .

Thank you for taking the time to share your detailed feedback and for choosing to stay with us during your monthly business trips to Yanbu. We sincerely apologize for the repeated inconveniences you experienced, especially as these issues were previously reported and not resolved to your satisfaction. Please accept our apologies for the lack of hot water in the shower. This matter is unacceptable and does not reflect our service standards. We have escalated this issue to our engineering team for immediate and permanent resolution. Regarding housekeeping timing, we fully understand your preference for morning service due to your work schedule. We regret the inconvenience of having to repeatedly remind our team, and we will ensure your preference is properly noted and consistently followed in future stays. We are also very sorry for the inconvenience caused by the missing towels after housekeeping service. This should not have happened, and the matter has been addressed with the housekeeping team to prevent recurrence. Your feedback is extremely valuable to us, and we truly appreciate your loyalty. We hope to have the opportunity to welcome you again and provide you with the level of comfort and service you rightfully expect. Novotel Yanbu Team.

Customer review rating 4.0/5

Faris B. Business - Confirmed reviews ALL

Hi, I had a lovely time at novotel yanbu. I had one minor downside in my experience. The water heater take so long to work properly.

Thank you very much for sharing your experience with us at Novotel Yanbu. We are delighted to hear that you had an enjoyable stay, and we apologize for any inconvenience caused by the water heater. Your feedback is important to us, and we will work on improving this service to ensure your comfort and that of all our guests in the future. We look forward to welcoming you again soon. Novotel Yanbu Team.

Customer review rating 4.0/5

Zoher A. Business - Confirmed reviews ALL

it is good place to stay as if we are staying at home.

Thank you so much for your wonderful review and kind words. We are truly delighted to know that you felt at home during your stay with us — that’s exactly what we strive for: to make our guests feel comfortable, cared for, and welcomed like family. We’re also happy that you appreciated our housekeeping quality and the cooperation of our staff. Our team always does its best to ensure every guest has a pleasant experience. We look forward to welcoming you again soon and hope your next stay will be even more enjoyable than the last one Novotel Yanbu Team.

Customer review rating 3.5/5

Abdulaziz A. Families - Confirmed reviews ALL

The hotel is very convenient, but the rooms are not well equipped and need maintenance. In addition, the room service was very bad , we tried to call them several times and nobody answered!!!!

Thank you very much for your valuable feedback. We’re truly sorry to hear that your experience did not meet your expectations. We fully understand your comments regarding the room facilities and room service, and we assure you that your feedback has been shared with our management team to take immediate action. We hope to have the pleasure of welcoming you back soon for a much-improved stay. Novotel Yanbu Team.

Customer review rating 5.0/5

Rachid A. Business - Confirmed reviews ALL

I'm satisfied with my stay at your hotel

Thank you for your kind feedback! We are delighted to hear that you were satisfied with your stay. It was our pleasure to have you as our guest, and we look forward to welcoming you back soon!" Novotel Yanbu Team.

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Other web-users rate our hotel

  • 167 reviews 8.4/10 Location
  • 222 reviews 6.1/10 Room
  • 313 reviews 8/10 Service
  • 5 reviews 2.9/10 WiFi
  • 122 reviews 6.8/10 Cleanliness
  • 81 reviews 7/10 Breakfast
  • 52 reviews 9/10 Beach
  • 47 reviews 4.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.