Novotel Yanbu 4 stars

Customer review rating (ALL Rating) 4.2/5 194 reviews

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Description

Hotel extras

  • Outdoor swimming pool

  • 10 minutes' drive from Yanbu Airport

  • Spa and fitness facilities

  • On King Abdulmajid Corniche Road

  • Spacious meeting rooms and event hall

Our accommodation(s)

Hotel location

Novotel Yanbu

Prince Abdulmagid bin Abdulaziz, King Abdulmajid Corniche Road, P O Box 313
41912 Yanbu
Saudi Arabia

GPS:24.079204, 38.029633

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TRIO

Whether you fancy lunch, dinner or just a cocktail, Trio welcomes you in a sophisticated, comfortable and relaxing atmosphere. On the menu: delicious world cuisine!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  194 reviews

Customer review rating 3.0/5

Mostafa M. Business - Confirmed reviews ALL

The overall stay was fine with some comments.

Dear Mostafa, Thank you for your detailed feedback and for being a valued ALL Classic member. We sincerely apologize for the room maintenance issues — the non-functioning telephone, weight scale, and non-adjustable air conditioning are unacceptable and have been reported to our maintenance team for immediate attention. Your comments regarding the breakfast quality and variety are also taken very seriously and have been shared with our F&B team. We hope to welcome you back soon for a much-improved experience. Warm regards, Novotel Yanbu Management

Customer review rating 3.5/5

Hashem A. Business - Confirmed reviews ALL

Very long check-in process while online was completed earlier

Dear Hashem, Thank you for your feedback and for being a valued ALL Classic member. We sincerely apologize for the lengthy check-in process despite having completed it online — this defeats the purpose of the service and we understand your frustration. Your suggestion regarding a dedicated counter for online check-in guests is a valid one and has been shared with the relevant team for review. We also note your comments on cleanliness and room condition and will address these accordingly. We hope to welcome you back soon for a smoother experience. Warm regards, Novotel Yanbu Management

Customer review rating 3.5/5

Salman A. Business - Confirmed reviews ALL

As a good thing that I get upgraded without asking. On another hand, the fridge wasn't working which led to spoil the food & there was no coffee machine in the room

Dear Salman, Thank you for your feedback and for being a valued ALL Silver member. We are glad you enjoyed the complimentary upgrade and that our team made a great impression. However, we sincerely apologize for the non-functioning fridge and the absence of a coffee machine — these are valid concerns that have been shared with our maintenance team for immediate attention. Your comments regarding the breakfast selection have also been noted and passed on to our F&B team. We hope to welcome you back soon for an improved experience. Warm regards, Novotel Yanbu Management

Customer review rating 3.5/5

Tanveer H. Families - Confirmed reviews ALL

It was a short but decent experience for a long road trip. The hotel is well located and has all the necessary amenities.

Dear Tanveer, Thank you for your feedback and for choosing Novotel Yanbu for your family road trip stopover. We are glad the location and amenities served you well. We have noted your comments regarding the breakfast selection variety and WiFi speed, and these have been shared with the relevant teams for improvement. We hope to welcome you and your family back soon. Warm regards, Novotel Yanbu Management

Customer review rating 5.0/5

Najmi, A. A. M. Business - Confirmed reviews ALL

Great experience and great employee, especially that one Aljohni with the beautiful smile

Dear A., Thank you for your wonderful feedback and for being a valued ALL Classic member. We are delighted that your overall experience was exceptional and that our team left such a positive impression. Your kind words about Aljohani will be passed on to him personally. We do note your comment regarding the breakfast selection and sincerely apologize it did not meet your expectations — this has been shared with our F&B team for immediate review. We look forward to welcoming you back soon. Warm regards, Novotel Yanbu Management

Other web-users rate our hotel

  • 166 reviews 8.7/10 Location
  • 233 reviews 7.2/10 Room
  • 343 reviews 9/10 Service
  • 5 reviews 6.2/10 WiFi
  • 148 reviews 7.8/10 Cleanliness
  • 80 reviews 6.5/10 Breakfast
  • 23 reviews 4.4/10 Pool

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