ibis Yanbu Saudi Arabia Hotel 3 stars

Customer review rating 4.3/5 1,673 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Yanbu Saudi Arabia
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+ 18 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Free WIFI

  • Daily breakfast from 4 AM to noon

  • Swimming pool

  • Diving school

  • Outdoor terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • YANBU AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
Leisure and activities
  • Swimming pool
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

ibis Yanbu Saudi Arabia

2874 King Abdul Aziz Road
PO BOX 46429 - Yanbu
7198
yanbu
saudi arabia

Tel: +966143540666

Fax: (+966)14/3540550

Check-in from 14h00

Check out up to 12h00

  • By plane

    YANBU AIRPORT At 21km / 13 miles - Shuttle paying

  • By car

    JEDDAH ROAD At 1km / 0 miles

GPS :24.086867, 38.075052

Our accommodation(s)

Room for one or two persons equipped with the new Sweet Bed by ibis bedding the new ibis room offers the ultimate in comfort: cozy bed, desk, Free WIFI, parquet flooring, flat-screen LCD TV with all the best channels and a bathroom with shower.

Standard double Room

Accessible room
  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Views: Pool side, City View, Sea side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Twin Room

Accessible room
  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Views: Pool side, City View, Sea side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Suite, Double Bed and Sofa Bed

Accessible room
  • Max. number of persons: 4
  • Area: From 35 / 377 sq ft
  • Views: Pool side, City View, Sea side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

IBIS RESTAURANT

Type of cuisine: International

Open-minded cuisine and an unlimited choice of recipes for tailor-made menus... Our open restaurant lets you create delicious dishes with our tasty pasta, grilled fish and meat cooked in a range of sauces.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFEE LOUNGE

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 62

  • Maximum capacity: 30 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
ibis Yanbu Saudi Arabia

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,673 reviews

tripadvisor

TripAdvisor Rating 4.0/5

145 reviews

Pleasant stay

TripAdvisor rating 4.0/5

marcoJ3607UA 27/10/2020 TripAdvisor review

Good hotel, in line with Ibis standards. Clean room and effective hygiene measures. Good options at the local restaurant. Staff was always helpful and ready to support any request. Overall, a pleasant stay.

Dear Mr. Marco Firstly we would like to thank you for the lovely review you shared following your recent visit to our Ibis Yanbu hotel and are delighted to read that we were able to match your stay expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Looking forward to having the pleasure of welcoming you back again in the future. Sincerely Nasrat Rassem – General Manager
Customer review rating 4.3/5

Dr M. A. Couples - 23/10/2020 Confirmed reviews ALL

Excellent service, rooms are very clean, smell beautiful, and elegant in handling

Dear Mr. Mohamed , Firstly we would like to thank you for the lovely review you shared following your recent visit to our Ibis Yanbu hotel and are delighted to read that we were able to match your stay expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nasrat Rassem - General Manager

Very good

Customer review rating 4.3/5

Syed N. H. Business - 09/10/2020 Confirmed reviews ALL

Good experience

Dear Mr. Sayed, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Ibis Yanbu hotel and are delighted to read that we were able to match your holiday expectations. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nasrat Rassem - General Manager

yes

Customer review rating 4.3/5

Fah M. A. Families - 05/10/2020 Confirmed reviews ALL

Hotel in nice location. Rooms warm and well cleaned, Rooms area size not sufficient, please study this issue. Please re-evaluate the arrangement of teeth past and shaving items, I believe current arrangement will not reflect good image for the hotel brand name.

Dear Mr. Fahed , We very much appreciate your comments regarding your stay at the ibis Yanbu Saudi Arabia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. we’ll take your comments on board and where possible, look into make improvements Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nasrat Rassem - General Manager
Customer review rating 4.3/5

Firas Solo - 28/09/2020 Confirmed reviews ALL

I paid for late check out at 8pm however the hotel called me to check out at 5

Dear Mr. Firas , Thank you for taking the time to tell us about your experience at the ibis Yanbu Saudi Arabia. I am sorry that your late checkout experience did not meet your expectations, please allow me to express my sincerest apologies.Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nasrat Rassem - General Manager

Clean and nice hotel

Customer review rating 4.3/5

Abdi M. Families - 28/09/2020 Confirmed reviews ALL

It is a very clean and nice hotel. The staff is very friendly and the overall stay was good. However, the hotel rooms are very small and the pool also closes early at 6 pm. it would be nice if the pool hours could be extended till 9 pm so kids can enjoy the facility after the beach closes.

Dear Mr. Abdilahi , We very much appreciate your comments regarding your stay at the ibis Yanbu Saudi Arabia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.we’ll take your comments on board and where possible, look into make improvements. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nasrat Rassem - General Manager

Excellent Stay

Customer review rating 4.3/5

Rod Business - 19/09/2020 Confirmed reviews ALL

Staff were all supportive on the guests needs

Dear Mr. F., We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your stay at Ibis Yanbu was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful stay memories. Looking forward to having the pleasure of welcoming you back again in the future. Sincerely, Nasrat Rassem – General Manager

very nice location near to all services in down town and sea front

Customer review rating 4.3/5

Hany A. Families - 06/09/2020 Confirmed reviews ALL

Was great stay,Very comfortable place . The reception is so hospitable, Thanks to Mr.brahim ,Mr.Yousof and Mr.Adil. The room is very clean. The hotel generally is clean.

Dear Mr. Hany Firstly we would like to thank you for the lovely review you shared following your recent visit to our Ibis Yanbu hotel . We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Looking forward to having the pleasure of welcoming you back again in the future. Sincerely Nasrat Rassem – General Manager

hidden gem in yanbu

Customer review rating 4.3/5

Carlo A. Business - 20/08/2020 Confirmed reviews ALL

The check-in was a spell, even though we had a mix up in the dates the lady at the counter (Mashael I guess) was a dream she fixes up on the spot gave us the same rates and was smiling all throughout the process. the rooms where spotless and sanitized .

Dear Carlo a., Firstly we would like to thank you for the lovely review you shared following your recent visit to our Ibis Yanbu hotel and are delighted to read that we were able to match your stay expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Looking forward to having the pleasure of welcoming you back again in the future. Sincerely Nasrat Rassem – General Manager

Good Stay

Customer review rating 4.3/5

Abdulaziz Business - 19/08/2020 Confirmed reviews ALL

The room was very clean and quite. Also, I would like to thank you for your great hospitality and treatment that I got from your well trained staff specially the receptionists Ms.Salma and her colleague.

Dear Abdulazez , We very much appreciate your comments regarding your stay at the ibis Yanbu Saudi Arabia. It is always a pleasure to receive positive feedback. I will share your comments with Salma and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nasrat Rassem - General Manager

Great stay, amazing staff.

Customer review rating 4.3/5

Abu M. Families - 14/08/2020 Confirmed reviews ALL

The staff was extremely hospitable, considerate, kind, and professional. Very quick response time to any request we had and even called just to check in on us. The rooms and hotel were very clean, small to decent size but designed in a clever way to utilize all the space in the room. The bed was comfortable. We stayed in the family suite. The gym/fitness center was small but with a good variety of equipment. Overall great experience!

Dear Tariq , Firstly we would like to thank you for the lovely review you shared following your recent visit to our Ibis Yanbu hotel and are delighted to read that we were able to match your stay expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.... Looking forward to having the pleasure of welcoming you back again in the future. Sincerely Nasrat Rassem – General Manager

The stuff was very nice

Customer review rating 4.3/5

Mohamad Z. Business - 12/08/2020 Confirmed reviews ALL

thank you abdlkareem and the Lady in the reception

Dear Mohamad shouki z., Firstly we would like to thank you for the lovely review you shared following your recent visit to our Ibis Yanbu hotel and are delighted to read that we were able to match your stay expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.... Looking forward to having the pleasure of welcoming you back again in the future. Sincerely Nasrat Rassem – General Manager

Amazing safe stay

Customer review rating 4.3/5

Muhammad M. Business - 09/08/2020 Confirmed reviews ALL

During this pandemic the SOP,s strictly follow and good care of hygiene

Dear Muhammad , Firstly we would like to thank you for the lovely review you shared following your recent visit to our Ibis Yanbu hotel and are delighted to read that we were able to match your holiday expectations. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nasrat Rassem - General Manager

good stay

Customer review rating 4.3/5

Dr. M. H. Families - 05/08/2020 Confirmed reviews ALL

i had an excellent experience with the reception department when i was trying to make a reservation. first of all, i booked 2 nights in EID through BOOKING website and unfortunately i was not able to confirm my reservation due to a problem in my visa card. i called through the phone number and a very decent and helpful receptionist (unfortunately i can't recall his name) offered that he can apply for an ACCOR membership for me and make a confirmed reservation for me with same price of BOOKING. that was extremely helpful and saved us from a hectic situation. Moreover, i have received more than 1 call from different employees before i check in to make sure that i am coming and even to ask why i deleted my other booking reservation. we were four families with different reservations and they have managed to keep our rooms as near to each other as possible. the stay was great and the team was exceptional. thanks

Dear Dr. Mohammed , We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Ibis Yanbu hotel with us. It is always a pleasure to receive positive feedback. I will share your comments with our front office team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nasrat Rassem - General Manager

Nice stay

Customer review rating 4.3/5

Tom L. Friends - 05/08/2020 Confirmed reviews ALL

I enjoyed the hotel facilities along with the friendly and helpful staff. The hotel is very clean with comfortable rooms. Nice features include the pool, exercise room, and game room (table tennis.) I frequently sat in the lobby or dining area to read or surf the Internet. The restaurant food was tasty with many selections. For those who like ice cream...there are several flavors to treat you!

Dear Thomas , Thank you very much for sharing this great review of your recent stay at Ibis Yanbu. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nasrat Rassem - General Manager

Good stay

Customer review rating 4.3/5

Ahmed J. Families - 04/08/2020 Confirmed reviews ALL

Nice hotel, nice and friendly staff , great services

Dear Ahmed , Firstly we would like to thank you for the lovely review you shared following your recent visit to our Ibis Yanbu hotel and are delighted to read that we were able to match your holiday expectations. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nasrat Rassem - General Manager

Well located, good stay, good price

Customer review rating 4.3/5

Rayan Solo - 03/08/2020 Confirmed reviews ALL

I love IBIS. I wish to see IBIS in all KSA cities like ABHA, BAHA, HAQAL, HAIL, UMLUJ

Dear Rayan A., Firstly we would like to thank you for the lovely review you shared following your recent visit to our Ibis Yanbu hotel and are delighted to read that we were able to match your holiday expectations. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nasrat Rassem - General Manager

Standard

Customer review rating 4.3/5

N. S. Business - 29/07/2020 Confirmed reviews ALL

Generally fine Good reception. Breakfast was bad. WiFi connection weak.

Dear S. N., Thank you for taking the time to tell us about your experience at the ibis Yanbu Saudi Arabia. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. our guests wishing to start the day with a complete breakfast in bed can do so by ordering the day before through our reception desk or by phone from the room, choosing among a selection of dishes including salty, sweet, hot and cold options, we sincerely regret reading that we fell short of your culinary wishes on this occasion and will not fail to share your comments with our Executive Chefs for information and further revision. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nasrat Rassem - General Manager

pleasant stay

Customer review rating 4.3/5

Dody P. N. Business - 26/07/2020 Confirmed reviews ALL

pleasant stay and staffs are very nice professional and punctual.

Dear Dody, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Ibis Yanbu hotel and are delighted to read that we were able to match your stay expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Looking forward to having the pleasure of welcoming you back again in the future. Sincerely Nasrat Rassem – General Manager

Always good dealing.

Customer review rating 4.3/5

Capt. A. R. Business - 26/07/2020 Confirmed reviews ALL

Staff behavior is very sweet/cooperative. Overall Good.

Dear Abdul R. , Firstly we would like to thank you for the lovely review you shared following your recent visit to our Ibis Yanbu hotel and are delighted to read that we were able to match your stay expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Looking forward to having the pleasure of welcoming you back again in the future. Sincerely Nasrat Rassem – General Manager

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