ibis Yanbu Saudi Arabia 3 stars

Customer review rating (ALL Rating) 4.3/5 361 reviews

ibis Yanbu Saudi Arabia - Image 1
ibis Yanbu Saudi Arabia - Image 2
ibis Yanbu Saudi Arabia - Image 3
ibis Yanbu Saudi Arabia - Image 4

Description

Hotel extras

  • Free WIFI

  • Daily breakfast from 6 AM to 11 AM

  • Swimming pool

  • Gym Sports Centre

  • Outdoor terrace

Our accommodation(s)

Book this hotel
Room 1

Standard Room with two single beds, offering a comfortable stay with essential amenities and a relaxing atmosphere.

  • Views:

    City View

Max. number of persons
3
Area
From 18 / 193 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Ceramic glass cooktop
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 18 / 193 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View

Junior Suite with a king-size bed, offering a comfortable setting and essential amenities for a relaxing and restful stay.

  • Views:

    City View

Max. number of persons
4
Area
From 36 / 387 sq ft

Bedding

King size bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Ceramic glass cooktop
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

ibis Yanbu Saudi Arabia

2874 King Abdul Aziz Road, PO BOX 46429 Yanbu
7198 YANBU
Saudi Arabia

GPS:24.086867, 38.075052

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park
  • YANBU AIRPORT Additional charge
  • YNB Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 180 rooms
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • 98 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Italian

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Porter

  • Porter

Catering

One Restaurant

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

4 Meeting rooms

Business Center

  • Business center with support staff
  • Business center is wheelchair accessible

Well-being

Outdoor unheated pool

  • Outside
  • On site

Sports and leisure

Gym

  • On site

Gym

  • Nearby
  • Near the property
  • Outdoor parking
  • Private
  • 20 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.5 m / 8.2 ft

Security

  • Parking with security service
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

IBIS RESTAURANT

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Cocktail
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

Open-minded cuisine and an unlimited choice of recipes for tailor-made menus... Our open restaurant lets you create delicious dishes with our tasty pasta, grilled fish and meat cooked in a range of sauces.

Non contractual photo

Ibis Kitchen is a contemporary restaurant serving a fun and fresh menu. Ibis Kitchen focuses on local seasonal foods, Fairtrade coffee, desserts and mocktails. Guests can enjoy our extensive buffet or an a la carte menu in a modern and friendly atmosphere

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  361 reviews

Customer review rating 4.0/5

Shashank S. Business - Confirmed reviews ALL

Dear SHASHANK Thank you for choosing Ibis Yanbu and sharing your positive feedback. We're thrilled to hear that you enjoyed your stay. Looking forward to welcoming you back soon. Best regards, Mohamed Tantawy General Manager

Customer review rating 3.5/5

Ahmed A. Business - Confirmed reviews ALL

Dear Ahmed Thank you for choosing Ibis Yanbu and for sharing your feedback with us. Your satisfaction is our top priority, and we value your input as it helps us enhance our guests' experiences. Rest assured, we have shared your valuable observations with our team to prevent similar issues in the future. We look forward to welcoming you back soon! Best Regards, Mohamed Tantawy General Manager

Customer review rating 4.5/5

Nevantharan Business - Confirmed reviews ALL

Dear Nevanthara, Thank you for choosing Ibis Yanbu and sharing your positive feedback. We're thrilled to hear that you enjoyed your stay. Looking forward to welcoming you back soon. Best regards, Mohamed Tantawy General Manager

Customer review rating 3.5/5

Mehaboob B. Business - Confirmed reviews ALL

Dear Mehaboob, Thank you for choosing Ibis Yanbu and for sharing your feedback with us. Your satisfaction is our top priority, and we value your input as it helps us enhance our guests' experiences. Rest assured, we have shared your valuable observations with our team to prevent similar issues in the future. We look forward to welcoming you back soon! Best Regards, Mohamed Tantawy General Manager

Customer review rating 2.5/5

Khalid M. M. Business - Confirmed reviews ALL

Dear Khalid, Thank you for choosing Ibis Yanbu and for sharing your feedback with us. We greatly value our guests' well-being and input to maintain our service standards consistently. We regret to learn that your experience did not meet our usual level of service. Please be assured that your valuable comments have been shared with our team to prevent similar issues from occurring in the future. Despite this setback, we hope to have the opportunity to welcome you back soon and provide you with a much-improved experience. Best regards, Mohamed Tantawy General Manager

Dear SHASHANK Thank you for choosing Ibis Yanbu and sharing your positive feedback. We're thrilled to hear that you enjoyed your stay. Looking forward to welcoming you back soon. Best regards, Mohamed Tantawy General Manager

Customer review rating 3.5/5

Ahmed A. Business - Confirmed reviews ALL

Good but the bathroom have to renewed and need some maintenance

Dear Ahmed Thank you for choosing Ibis Yanbu and for sharing your feedback with us. Your satisfaction is our top priority, and we value your input as it helps us enhance our guests' experiences. Rest assured, we have shared your valuable observations with our team to prevent similar issues in the future. We look forward to welcoming you back soon! Best Regards, Mohamed Tantawy General Manager

Customer review rating 4.5/5

Nevantharan Business - Confirmed reviews ALL

Room was spacious and staff were friendly and accomodating.

Dear Nevanthara, Thank you for choosing Ibis Yanbu and sharing your positive feedback. We're thrilled to hear that you enjoyed your stay. Looking forward to welcoming you back soon. Best regards, Mohamed Tantawy General Manager

Customer review rating 3.5/5

Mehaboob B. Business - Confirmed reviews ALL

Kindly provide slippers in the rooms, as they were previously available by default. The quantity of coffee can also be reduced, as a full cup is difficult to hold and drink comfortably. Additionally, it would be convenient to have bottled water available.

Dear Mehaboob, Thank you for choosing Ibis Yanbu and for sharing your feedback with us. Your satisfaction is our top priority, and we value your input as it helps us enhance our guests' experiences. Rest assured, we have shared your valuable observations with our team to prevent similar issues in the future. We look forward to welcoming you back soon! Best Regards, Mohamed Tantawy General Manager

Customer review rating 2.5/5

Khalid M. M. Business - Confirmed reviews ALL

good stay yer requires a lot of improvement and development

Dear Khalid, Thank you for choosing Ibis Yanbu and for sharing your feedback with us. We greatly value our guests' well-being and input to maintain our service standards consistently. We regret to learn that your experience did not meet our usual level of service. Please be assured that your valuable comments have been shared with our team to prevent similar issues from occurring in the future. Despite this setback, we hope to have the opportunity to welcome you back soon and provide you with a much-improved experience. Best regards, Mohamed Tantawy General Manager

Customer review rating 4.0/5

Martin G. Business - Confirmed reviews ALL

I stay at the Ibis Yanbu hotel for work. I enjoy the breakfast buffet, the restaurant, gym and pool.

Dear martin, Thank you for choosing Ibis Yanbu and for sharing your feedback with us. Your satisfaction is our top priority, and we value your input as it helps us enhance our guests' experiences. Rest assured, we have shared your valuable observations with our team to prevent similar issues in the future. We look forward to welcoming you back soon! Best Regards, Mohamed Tantawy General Manager

Customer review rating 0.5/5

Mohamed A. Business - Confirmed reviews ALL

Below expectations

Dear Mohamed Thank you for choosing Ibis Yanbu and sharing your feedback. We value our guests' satisfaction and apologize for any inconvenience during your stay. Your comments will be addressed promptly by our team. We look forward to welcoming you again soon to showcase our true service standard. Best Regards, Mohamed Tantawy General Manager

Customer review rating 2.0/5

Nashet K. Business - Confirmed reviews ALL

The swimming pool exhibited a 25% contamination level, which significantly impacted my comfort and willingness to swim.

Dear Nashet, Thank you for choosing Ibis Yanbu and for taking the time to share your feedback with us. Our guest’s well-being and satisfaction are of utmost importance to ensure our service standards are carried out at all times. Please accept our sincere apologies for any inconsistency you have experienced during your stay and allow us to share your comments with our team for immediate investigation. Unfortunately, your experience does not reflect the standard of services we provide at Ibis Yanbu. We hope to welcome you again very soon and demonstrate our true level of service. Best Regards, Mohamed Tantawy General Manager

Customer review rating 5.0/5

Omer S. Families - Confirmed reviews ALL

I would like to give special thanks to Ms. Khawyah, the Reception Supervisor. She was exceptionally welcoming, professional, and genuinely caring. From the moment we arrived, she explained all the hotel facilities clearly and made sure we had everything we needed. She also recommended excellent restaurants and the best places to visit in Yanbu, which made our trip even more enjoyable. I honestly don’t have enough words to describe how amazing she is. She went above and beyond to make our stay comfortable and memorable. Her kindness, positive attitude, and outstanding customer service are truly exceptional.Thank you, Ms. Khawyah, for making our visit so special. You are a great asset to Ibis Yanbu. We will definitely return and highly recommend this hotel because of the excellent service you provided.

Dear Omar, Thank you for choosing Ibis Yanbu and sharing your positive feedback. We are delighted to know that you enjoyed your stay, and we are pleased to note that you appreciated our unique service provided by our team member Kharyah. We thank you for your kind words and recognition Your comments have been shared with our team, and we look forward to welcoming you again in the near future, for another exceptional experience with us that reflects the quality of service we provide at Ibis. Best regards, Mohamed Tantawy General Manager

Customer review rating 1.0/5

Rana A. Business - Confirmed reviews ALL

AC problem, no cleaning because green initiatives, bad menu, selective entertainment, small room, water from bathroom to main floor . and so many

Dear Rana, Thank you for choosing Ibis Yanbu and for taking the time to share your feedback with us. Our guest’s well-being and satisfaction are of utmost importance to ensure our service standards are carried out at all times. Please accept our sincere apologies for any inconsistency you have experienced during your stay and allow us to share your comments with our team for immediate investigation. Unfortunately, your experience does not reflect the standard of services we provide at Ibis Yanbu. We hope to welcome you again very soon and demonstrate our true level of service. Best Regards, Mohamed Tantawy General Manager

Customer review rating 4.5/5

Samir S. Business - Confirmed reviews ALL

comfortable and relaxing . Thanks for the welcome fruits in the room.

Dear samir Thank you for choosing Ibis Yanbu and sharing your positive feedback. We're thrilled to hear that you enjoyed your stay. Looking forward to welcoming you back soon. Best regards, Mohamed Tantawy General Manager

Customer review rating 3.5/5

Ibrahim N. Business - Confirmed reviews ALL

I am a regular customer especially Yanbu but what I find in this visit It's was not as usual especially the service and the breakfast restaurant not as before less food selection and still the internet is too weak

Dear Ibrahim Thank you for choosing Ibis Yanbu and for sharing your feedback with us. Your satisfaction is our top priority, and we value your input as it helps us enhance our guests' experiences. Rest assured, we have shared your valuable observations with our team to prevent similar issues in the future. We look forward to welcoming you back soon! Best Regards, Mohamed Tantawy General Manager

Customer review rating 5.0/5

Imran A. Business - Confirmed reviews ALL

Rooms were clean, breakfast was good, and stay was amazing

Dear Imran Thank you for choosing Ibis Yanbu and sharing your positive feedback. We're thrilled to hear that you enjoyed your stay. Looking forward to welcoming you back soon. Best regards, Mohamed Tantawy General Manager

Customer review rating 4.0/5

Abdul R. Business - Confirmed reviews ALL

I recommend to add slippers and tooth brush as i stay 2 days. could be 10 if yo provide this for short stay.

Dear Abdul R. Thank you for choosing Ibis Yanbu and sharing your positive feedback. We are delighted to know that you enjoyed your stay, and we are pleased to note that you appreciated our unique service from our team. Your comments have been shared with our team, and we look forward to welcoming you again in the near future, for another exceptional experience with us that reflects the quality of service we provide at Ibis. Best regards, Mohamed Tantawy General Manager

Customer review rating 4.0/5

Kepenekli E. Families - Confirmed reviews ALL

“Everything is good but the swimming pool needs regular cleaning.”

Dear kepenekli Thank you for choosing Ibis Yanbu and sharing your positive feedback. We're thrilled to hear that you enjoyed your stay. Looking forward to welcoming you back soon. Best regards, Mohamed Tantawy General Manager

Customer review rating 5.0/5

Yasir A. Business - Confirmed reviews ALL

Excellent staff, good rooms, good location.

Dear Yasir Thank you for choosing Ibis Yanbu and sharing your positive feedback. We're thrilled to hear that you enjoyed your stay. Looking forward to welcoming you back soon. Best regards, Mohamed Tantawy General Manager

Customer review rating 4.0/5

Prayan J. A. Business - Confirmed reviews ALL

Comfortable

Dear Prayan Thank you for choosing Ibis Yanbu and sharing your positive feedback. We're thrilled to hear that you enjoyed your stay. Looking forward to welcoming you back soon. Best regards, Mohamed Tantawy General Manager

Customer review rating 0.5/5

Mahmoud G. Business - Confirmed reviews ALL

Hotel is very bad and old , Ibis in another cities is totally different,

Dear Mahmoud Thank you for choosing Ibis Yanbu and sharing your feedback. We value our guests' satisfaction and apologize for any inconvenience during your stay. Your comments will be addressed promptly by our team. We look forward to welcoming you again soon to showcase our true service standard. Best Regards, Mohamed Tantawy General Manager

Customer review rating 5.0/5

Induraj M. Business - Confirmed reviews ALL

Bed Linen had hair remains from previous guest, not cleaned obviously

Dear Induraj Thank you for choosing Ibis Yanbu and for sharing your feedback with us. We greatly value our guests' well-being and input to maintain our service standards consistently. We regret to learn that your experience did not meet our usual level of service. Please be assured that your valuable comments have been shared with our team to prevent similar issues from occurring in the future. Despite this setback, we hope to have the opportunity to welcome you back soon and provide you with a much-improved experience. Best regards, Mohamed Tantawy General Manager

Customer review rating 3.5/5

Moataz K. Families - Confirmed reviews ALL

On the positive side: the room, mattress, and bathroom were clean and tidy. On the negative side: the air conditioner was noisy, and the sofa and chairs were uncomfortable, making it unsuitable.

Dear moataz Thank you for choosing Ibis Yanbu and for sharing your feedback with us. We greatly value our guests' well-being and input to maintain our service standards consistently. We regret to learn that your experience did not meet our usual level of service. Please be assured that your valuable comments have been shared with our team to prevent similar issues from occurring in the future. Despite this setback, we hope to have the opportunity to welcome you back soon and provide you with a much-improved experience. Best regards, Mohamed Tantawy General Manager

Other web-users rate our hotel

  • 87 reviews 8.4/10 Location
  • 222 reviews 6.8/10 Room
  • 554 reviews 9.5/10 Service
  • 11 reviews 8.5/10 WiFi
  • 131 reviews 8.4/10 Cleanliness
  • 88 reviews 7.9/10 Breakfast
  • 62 reviews 8.5/10 Vibe
  • 26 reviews 6.9/10 Pool

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