ibis Yanbu Saudi Arabia Hotel 3 stars

Customer review rating 4.3/5 1,609 reviews

ibis Yanbu Saudi Arabia
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+ 20 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Free WIFI

  • Daily breakfast from 4 AM to noon

  • Swimming pool

  • Diving school

  • Outdoor terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • YANBU AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

ibis Yanbu Saudi Arabia

2874 King Abdul Aziz Road
PO BOX 46429 - Yanbu
7198
yanbu
saudi arabia

Tel: +966143540666

Fax: (+966)14/3540550

Check-in from 14h00

Check out up to 12h00

  • By plane

    YANBU AIRPORT At 21km / 13 miles - Shuttle paying

  • By car

    JEDDAH ROAD At 1km / 0 miles

GPS :24.086867, 38.075052

Our accommodations

Room for one or two persons equipped with the new Sweet Bed by ibis bedding the new ibis room offers the ultimate in comfort: cozy bed, desk, Free WIFI, parquet flooring, flat-screen LCD TV with all the best channels and a bathroom with shower.

Standard double Room

Accessible room
  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Views: Pool side, City side, Sea side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Twin Room

Accessible room
  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Views: Pool side, City side, Sea side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Suite, Double Bed and Sofa Bed

Accessible room
  • Max. number of persons: 4
  • Area: From 35 / 377 sq ft
  • Views: Pool side, City side, Sea side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

IBIS RESTAURANT

Type of cuisine: Other cooking style

Open-minded cuisine and an unlimited choice of recipes for tailor-made menus... Our open restaurant lets you create delicious dishes with our tasty pasta, grilled fish and meat cooked in a range of sauces.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFEE LOUNGE

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 62

  • Maximum capacity: 30 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
ibis Yanbu Saudi Arabia

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,609 reviews

tripadvisor

TripAdvisor Rating 4.0/5

141 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Clean rooms, but narrow beds.

TripAdvisor rating 4.0/5

cynthialD7984VH Family - 24/06/2020 TripAdvisor review

Clean rooms but toiletries only provided upon request. Very narrow beds. Pilows were not that great. Pleasant staff. However location is not so great, but this is Yanbu, so there's not much in this city. A few fastfood joints not so far away by foot. 2 min by car. Great swimming pool, bit was closed bc of covid.

Dear Cynthia, We sincerely appreciate the time you spent to share your comments following your visit to our Ibis Yanbu hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I look forward to the possibility of welcoming you back to our Hotel and I am certain we will be able to redeem ourselves on the next occasion. Thanks & best regards Nasrat Rassem – General Manager

Fantastic

Customer review rating 4.3/5

Abdu O. Solo - 21/03/2020 Confirmed reviews ALL

enjoy staying, good service, clean with suitable location.

Dear Abdu Elkheir , We very much appreciate your comments regarding your stay at the ibis Yanbu Saudi Arabia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nasrat Rassem - General Manager

Good Stay in general

Customer review rating 4.3/5

Khalid A. Solo - 19/03/2020 Confirmed reviews ALL

I would like to thank all the stuff for great attitude and for their help when it needed speical thanks to those: - (Reception) Abulkareim Yousef Mashael -(service) Waseem Altaf Gayed Rahul Mohammed Abdulrahman overall it was good but you need to improve your card reader system for rooms because once you but your card beside any magnetic field (any electronic devices or magnetic stuff) you cannot use it any more so one time i had to change it many times in just a few hours.

Dear Khaled , We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your stay at Ibis Yanbu was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful stay memories.we do apologize that the room key service did not met your expectation and we are taking the appropriate measures to address the problem and prevent future occurrence. Looking forward to having the pleasure of welcoming you back again in the future. Thanks & best regards Nasrat Rassem – General Manager

Good stay

Customer review rating 4.3/5

Muhammad R. A. T. Business - 19/03/2020 Confirmed reviews ALL

Very nice experience during my stay. But WiFi couple of times didn't work properly

Dear Ridwan , We very much appreciate your comments regarding your stay at the ibis Yanbu Saudi Arabia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. we do apologize that the internet service did not met your expectation and we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nasrat Rassem – General Manager
Customer review rating 4.3/5

Gerard V. G. Business - 16/03/2020 Confirmed reviews ALL

Great service and on time meals and room cleaning. Staff is very helpfull and caring.

Dear G. We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your stay at Ibis Yanbu was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful stay memories. Looking forward to having the pleasure of welcoming you back again in the future. Thanks & best regards Nasrat Rassem – General Manager

Good stay

Customer review rating 4.3/5

Musaed A. Business - 09/03/2020 Confirmed reviews ALL

I had a good time in Ibis Yanbu

Dear Musaed We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your stay at Ibis Yanbu was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful stay memories. Looking forward to having the pleasure of welcoming you back again in the future. Thanks & best regards Nasrat Rassem – General Manager

Pleasant Stay

Customer review rating 4.3/5

Mohamed S. Business - 09/03/2020 Confirmed reviews ALL

Very neat & clean, comfortable.

Dear Mohamed We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your stay at Ibis Yanbu was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful stay memories. Looking forward to having the pleasure of welcoming you back again in the future. Thanks & best regards Nasrat Rassem – General Manager
Customer review rating 4.3/5

Anonymous Business - 07/03/2020 Confirmed reviews ALL

Not good experience.

Dear Surjeet , Thank you for taking the time to tell us about your experience at the ibis Yanbu Saudi Arabia. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nasrat Rassem – General Manager

comfortable bed , kind staff

Customer review rating 4.3/5

Sabri Business - 02/03/2020 Confirmed reviews ALL

the housekeeping was not filling the toilet by the sanitary items as soap shampoo, tissues box... I had to ask several for a second towel.

Dear Sabri Z., We sincerely appreciate the time you spent to share your comments following your visit to our Ibis Yanbu hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Please rest assured that we are taking the appropriate measures to address the problem with our housekeeping head of department and prevent future occurrence. I look forward to the possibility of welcoming you back to our Hotel and I am certain we will be able to redeem ourselves on the next occasion. Thanks & best regards Nasrat Rassem – General Manager

Very helpful reception staff

Customer review rating 4.3/5

Tony S. Business - 01/03/2020 Confirmed reviews ALL

Friendly helpful staff. Went beyond reasonable expectation when I asked for help having lost my laptop charger before arrival. When I asked for directions to a shop to buy a replacement reception found one of a similar type in the back office and loaned it to me for three days! Super Service!

Dear Anthony S., We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your stay at Ibis Yanbu was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful stay memories. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward to having the pleasure of welcoming you back again in the future. Thanks & best regards Nasrat Rassem – General Manager

Good Stay

Customer review rating 4.3/5

Qaiser P. N. Business - 29/02/2020 Confirmed reviews ALL

Everything is perfect, just the car parking is not good. Area is congested.

Dear Qaiser , We very much appreciate your comments regarding your stay at the ibis Yanbu Saudi Arabia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nasrat Rassem – General Manager

Good stay

Customer review rating 4.3/5

Gowher G. Business - 27/02/2020 Confirmed reviews ALL

I enjoy the food plus room service. Especially, I appreciate service by Mr. Altaf and reception. Thanks Gowher

Dear Gowher, We very much appreciate your comments regarding your stay at the ibis Yanbu Saudi Arabia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nasrat Rassem – General Manager
Customer review rating 4.3/5

Anonymous Solo - 21/02/2020 Confirmed reviews ALL

It’s ok but still the WiFi internet service is very bad and TV channels flexibility is highly appreciated for example (on sport & mcb action) tv channels to be added .

Dear Mr. Ahmed Y., Thank you for taking the time to tell us about your experience at the ibis Yanbu. Please accept our apologize that WiFi did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Nasrat Rassem - General Manager

Nice location, Best staff

Customer review rating 4.3/5

Talal Families - 20/02/2020 Confirmed reviews ALL

The breakfast it was so bad

Good Day Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Yanbu. Please accept our apologize that WiFi and food did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Nasrat Rassem - General Manager

Good stay

Customer review rating 4.3/5

Bob S. Business - 17/02/2020 Confirmed reviews ALL

Staff were very helpful. Waiter found me my favourite breakfast. Plumber sorted was basin. Reception sorted Wi-Fi. Nothing was too much trouble. Thank you everyone in the team.

Good Day Mr. Robert S., We very much appreciate your comments regarding your stay at the ibis Yanbu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Nasrat Rassem - General Manager

Excellent Customer services

Customer review rating 4.3/5

Sayed J. A. Business - 15/02/2020 Confirmed reviews ALL

From the time of Booking with Mr. Ahmed, allocation of the room by the receptionist, comfort of the Room and room cleanliness - all comes under one point - ONE Team with ONE Vision.

Good day Mr. Sayed J. A., We very much appreciate your comments regarding your stay at the ibis Yanbu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Nasrat Rassem - General Manager

Good Stay

Customer review rating 4.3/5

Johnny -. S. Business - 14/02/2020 Confirmed reviews ALL

I always look forward to visiting yanbu from Riyadh primarily because of where I will be staying, and that is Ibis. Good food great service. Kudos!

Dear Mr. Johnny Wel C., We very much appreciate your comments regarding your stay at the ibis Yanbu Saudi Arabia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Nasrat Rassem - General Manager

Good stay

Customer review rating 4.3/5

Anonymous Business - 13/02/2020 Confirmed reviews ALL

Staffs were very friendly & professionals.

Dear Mr. Premkumar T., We very much appreciate your comments regarding your stay at the ibis Yanbu Saudi Arabia. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Best Regards, Nasrat Rassem - General Manager

Good room & comfortable

Customer review rating 4.3/5

D. C. Business - 10/02/2020 Confirmed reviews ALL

Room is comfortable & bath partition too small. Power plugs are very close to table level & difficult to connect mobile charger.

Dear Mr. C. d., We very much appreciate your comments regarding your stay at the ibis Yanbu. It is always a pleasure to receive positive feedback. I will share your comments with our team. We will take your comment regarding power plugs for future improvement. We hope your next visit will be as pleasant as the previous one. Best Regards, Nasrat Rassem - General Manager

Good stay

Customer review rating 4.3/5

Abdulrahim Y. A. Solo - 08/02/2020 Confirmed reviews ALL

It felt like home.

Good Day Mr. Abdulrahim A., We very much appreciate your comments regarding your stay at the ibis Yanbu. It is always a pleasure to receive positive feedback and we are so happy that you felt like home. We hope your next visit will be as pleasant as the previous one. Best Regards, Nasrat Rassem - General Manager
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