ibis Yanbu Saudi Arabia 3 stars

Customer review rating (ALL Rating) 4.3/5 298 reviews

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Description

Hotel extras

  • Free WIFI

  • Daily breakfast from 6 AM to 11 AM

  • Swimming pool

  • Gym Sports Centre

  • Outdoor terrace

Our accommodation(s)

Hotel location

ibis Yanbu Saudi Arabia

2874 King Abdul Aziz Road, PO BOX 46429 Yanbu
7198 YANBU
Saudi Arabia

GPS:24.086867, 38.075052

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

IBIS RESTAURANT

Open-minded cuisine and an unlimited choice of recipes for tailor-made menus... Our open restaurant lets you create delicious dishes with our tasty pasta, grilled fish and meat cooked in a range of sauces.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  298 reviews

Customer review rating 5.0/5

Ganagalla R. S. Business - Confirmed reviews ALL

Comfortable accommodation, excellent breakfast buffet

Dear GANAGALLA Thank you for choosing Ibis Yanbu and sharing your positive feedback. We're thrilled to hear that you enjoyed your stay. Looking forward to welcoming you back soon. Best regards, Mohamed Tantawy General Manager

Customer review rating 2.5/5

Mohammed A. Business - Confirmed reviews ALL

I stayed here for four nights on business and found the experience lacking in key areas. The gym’s main machine was broken, and the others were very noisy. Breakfast was also disappointing, as the menu never changed and the choices were very limited. Finally, I had to keep asking for basic kits (shaving/dental) rather than having them provided in the room by default. There is definitely room for improvement in maintenance and guest services.

Dear MOHAMMED Thank you for choosing Ibis Yanbu and for taking the time to share your feedback with us. Our guest’s well-being and satisfaction are of utmost importance to ensure our service standards are carried out at all times. Please accept our sincere apologies for any inconsistency you have experienced during your stay and allow us to share your comments with our team for immediate investigation. Unfortunately, your experience does not reflect the standard of services we provide at Ibis Yanbu. We hope to welcome you again very soon and demonstrate our true level of service. Best Regards, Mohamed Tantawy General Manager

Customer review rating 0.5/5

Mr M. S. Business - Confirmed reviews ALL

I had a very unpleasant experience during my stay. I discovered bed bugs in the bed, which caused multiple bites and prevented me from sleeping throughout the night. This indicates a serious hygiene issue and lack of proper room maintenance. I have documented evidence, including photos and videos, and I expect this matter to be handled urgently.

Dear Mohammed, Thank you for choosing Ibis Yanbu and for taking the time to share your feedback with us. Our guest’s well-being and satisfaction are of utmost importance to ensure our service standards are carried out at all times. Please accept our sincere apologies for any inconsistency you have experienced during your stay. Unfortunately, your experience does not reflect the standard of services we provide at Ibis Yanbu. We hope to welcome you again very soon and demonstrate our true level of service. Best Regards, M. Tantawy General Manager

Customer review rating 4.0/5

Abul K. T. Couples - Confirmed reviews ALL

Comfortable stay, parking was available, clean and quiet atmosphere

Dear Abul K., Thank you for choosing Ibis Yanbu and sharing your positive feedback. We're thrilled to hear that you enjoyed your stay. Looking forward to welcoming you back soon. Best regards, Mohamed Tantawy General Manager

Customer review rating 2.5/5

Monther A. Business - Confirmed reviews ALL

The room’s sound insulation is extremely poor. You can hear everything from the road as if there were no windows at all, and the traffic noise was very loud. Based on this experience, I would not reserve a room at this hotel again.

Dear Monther, Thank you for choosing Ibis Yanbu and for taking the time to share your feedback with us. Our guest’s well-being and satisfaction are of utmost importance to ensure our service standards are carried out at all times. Please accept our sincere apologies for any inconsistency you have experienced during your stay and allow us to share your comments with our team for immediate investigation. Unfortunately, your experience does not reflect the standard of services we provide at Ibis Yanbu. We hope to welcome you again very soon and demonstrate our true level of service. Best Regards, Mohamed Tantawy General Manager

Other web-users rate our hotel

  • 74 reviews 8.9/10 Location
  • 210 reviews 5.9/10 Room
  • 519 reviews 9.3/10 Service
  • 10 reviews 7.7/10 WiFi
  • 121 reviews 7.6/10 Cleanliness
  • 110 reviews 8.6/10 Breakfast
  • 103 reviews 8.5/10 Food
  • 55 reviews 8/10 Vibe

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