Mercure Kota Kinabalu City Centre 4 stars

Customer review rating (ALL Rating) 3.9/5 1,802 reviews

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Mercure Kota Kinabalu City Centre - Image 1
Mercure Kota Kinabalu City Centre - Image 2
Mercure Kota Kinabalu City Centre - Image 3
Mercure Kota Kinabalu City Centre - Image 4
No 41 Jalan Gaya, Kota Kinabalu, 88000 KOTA KINABALU, Malaysia

Description

Hotel extras

  • iMac corner and Free Wi-Fi

  • Walking distance to Jesselton Point, Jesselton Mall, Suria Sabah Shopping Mall and Gaya Street

  • Restaurant at rooftop with superb view

  • Suites with one, two or three bedrooms with kitchenette facility, dining & living area

Our accommodation(s)

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Hotel location

Mercure Kota Kinabalu City Centre

No 41 Jalan Gaya, Kota Kinabalu
88000 KOTA KINABALU
Malaysia

GPS:5.988417, 116.079614

Telephone
Fax +60 154-876 1880

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,802 reviews

TripAdvisor Rating  3.6/5  371 reviews

Not Worth 4-Star Rating or the Price- More of a budget hotel.

TripAdvisor rating 2.0/5

Aziz S TripAdvisor review

Great location, and the check-in process was quick with friendly front desk staff. However, there was no bellboy available to assist with luggage upon arrival. The condition of the rooms felt more like a 2-star property or below. There was a damp, mouldy smell, a noticeable amount of dust and hair, and the carpet had obvious food spills and stains. The bathroom showed signs of mould, while the bedsheets and sofa were dusty and stained. At night, it was difficult to breathe in the bedroom as the air conditioning circulated a damp, mouldy smell. The rooms have individual AC units that clearly require regular and proper servicing. The following day, one of the front desk staff was cutting their nails while standing at the front desk, which was highly unprofessional. Overall, the rooms require a thorough deep clean, from floors and walls to all surfaces. A quick, routine housekeeping clean is simply not sufficient given the current condition.

Customer review rating 5.0/5

Dela C. A. Solo - Confirmed reviews ALL

Everything is awesome the surroundings stores is very nice

Customer review rating 4.5/5

Jacqueline L. /. M. J. L. Business - Confirmed reviews ALL

good location and convenience

Customer review rating 4.5/5

Mariani S. Solo - Confirmed reviews ALL

Really love where it located in the centre of KK where the shopping mall is around and also the Gaya Street. The front desk also very friendly..

Customer review rating 2.5/5

Ganeidran S. Business - Confirmed reviews ALL

As I book through my travel agent , I enjoy any benefits. So no point writing review. I stay every first Monday of the month.

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Other web-users rate our hotel

  • 1,632 reviews 8.8/10 Location
  • 2,166 reviews 6/10 Room
  • 1,232 reviews 7.3/10 Service
  • 27 reviews 5.8/10 WiFi
  • 1,004 reviews 5.5/10 Comfort
  • 828 reviews 4.9/10 Cleanliness
  • 617 reviews 4.6/10 Amenities
  • 554 reviews 6/10 Breakfast

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ibis Styles Kota Kinabalu Inanam 3 stars

Customer review rating (ALL Rating) 4.6/5 (186 reviews)

At 6.652 km

See the hotel
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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.