Mercure Kota Kinabalu City Centre 4 stars

Customer review rating (ALL Rating) 3.9/5 1,869 reviews

Mercure Kota Kinabalu City Centre - Image 1
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Description

Hotel extras

  • iMac corner and Free Wi-Fi

  • Walking distance to Jesselton Point, Jesselton Mall, Suria Sabah Shopping Mall and Gaya Street

  • Restaurant at rooftop with superb view

  • Suites with one, two or three bedrooms with kitchenette facility, dining & living area

Our accommodation(s)

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Hotel location

Mercure Kota Kinabalu City Centre

No 41 Jalan Gaya, Kota Kinabalu
88000 KOTA KINABALU
Malaysia

GPS:5.988417, 116.079614

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  1,869 reviews

Customer review rating 3.0/5

Nurul A. J. Solo - Confirmed reviews ALL

Could be better

Customer review rating 0.5/5

Eliyana K. Couples - Confirmed reviews ALL

I cannot checkin because I can’t find parking space to park my car. I’ve been rounding around for more than an hour but still no available parking spot. Have to book another hotel for the night.

Customer review rating 4.5/5

Mohamad F. M. Families - Confirmed reviews ALL

Nice hotel, well located in KK City.

Customer review rating 4.0/5

Chee W. T. Families - Confirmed reviews ALL

Overally is satisfactory from friendly and helpful staffs, location, good breakfast, big and spacey apartment and good sea view. But rooms to improve on the cleanliness. Mattress abit smelly, good to replace or deep sanitize, floor abit sticky feeling not properly mop, no foot towel in toilets.

Customer review rating 1.5/5

Zheng Y. L. Families - Confirmed reviews ALL

The receptionists were friendly. However, one of the porter was not alert enough when our transporter reached the main entrance. Given that we are of 9 pax, the porter didn't open the doors nor push the trolleys out for luggages until half of the luggages were unloaded. The family suite was poorly maintained. It could have just barely passed the bare minimum of an apartment room rather than a family suite.

Other web-users rate our hotel

  • 1,443 reviews 8.9/10 Location
  • 1,990 reviews 6/10 Room
  • 1,186 reviews 7.5/10 Service
  • 23 reviews 6.6/10 WiFi
  • 943 reviews 5.4/10 Comfort
  • 738 reviews 4.7/10 Cleanliness
  • 573 reviews 4.6/10 Amenities
  • 502 reviews 6.2/10 Breakfast

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