Mercure Kota Kinabalu City Centre

Mercure Kota Kinabalu City Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 739 reviews

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Hotel extras

  • iMac corner and Free Wi-Fi

  • Walking distance to Jesselton Point, Suria Sabah Shopping Mall and Gaya Street

  • Restaurant at rooftop with superb view

  • Apartments or Suites with one, two or three bedrooms with with kitchenette facilities

ALLSAFE approved hotel

Hotel location

Mercure Kota Kinabalu City Centre

No 41 Jalan Gaya, Kota Kinabalu

  • Penampang Union Transport:  City Centre Downtown

  • By plane

    KOTA KINABALU INTL At 10km / 6.21 miles - Shuttle paying

  • By boat

    JESSELTON PORT At 0.1km / 0.06 miles

  • By train

    NORTH BORNEO At 10km / 6.21 miles

GPS:5.988417, 116.079614

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our accommodation(s)

Each room is equipped with W-Fi internet connection, flat screen TV, in-room safe, mini bar, hair dryer, IDD, cable channel and rain shower

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  739 reviews

TripAdvisor Rating  3.5/5  307 reviews

Good location, reasonable price and clean room but…

Customer review rating 3.5/5

Morshidi S. Business - Confirmed reviews ALL

Stayed in clean room, nice comfy bed with soft pillows Room size is ok but quite small while sound proofing is not too good bcos can hear noises from outside corridor. Bathroom is clean and acceptable to me. Swimming pool location and size is good but the water is not that clean during my early morning (7am) swim. Decided not to swim on the 3rd day since water quality remains the same. The real setback during my stay was the lack of quality TV channels, no International news, no much sports & movies.

Nice comfortable stay

TripAdvisor rating 5.0/5

VNS12 TripAdvisor review

Our family of 5 recently stayed at the Mercure for 3 nights on our recent trip to Sabah. Our stay was nice and comfortable, we would certainly recommend this hotel. We had a family suite with 3 bedrooms and 3 bathrooms. The suite included a kitchen, dining , and living area. Great views from the glass doors in the living room. The rooftop pool was nice, with great views. Breakfast was good, with a variety of Asian and Western choices, and made to order eggs. The hotel is located in the northern part of KK, close to Jesselton Point Ferry Terminal. Suria Sabah Mall is a short walk behind the hotel. There is a good supermarket (Tong Hing) around the corner. There are many places to eat withing walking distance. Places we tried and liked nearby were Peppermint (Vietmamese), Pasta Pasta (choose your pasta and homemade sauces), Fook Yuen (Rice, noodles, Dim Sum, soup). For ice cream fans, there are some nice ice cream places at the basement level of Suria Sabah mall. Plenty of restaurants in the mall as well. We had a rental car. The hotel does not have parking, but it wasn't too much of a problem. The street parking in front of the hotel is run by the city from 8am-5pm on weekdays For parking during those hours, we bought parking coupons at the hotel. It was only MYR 1.10 for every 2 hours. Parking at other hours is free. Beware that coupons bought at the hotel cannot be used for parking in other areas.


Customer review rating 3.5/5

Toh Solo - Confirmed reviews ALL

Stayed 4 days. Location was good. Breakfast buffet items need to have more rotation. TV selection was limited and not properly tuned. Room was slightly aged with need of some maintenance I.e rust on doors. Stain on sofa

Central location

Customer review rating 3.5/5

N. T. Business - Confirmed reviews ALL

The rooms are ok but ur breakfast selection or food is below expectation

It’s not that well then the 1st time I Stay

Customer review rating 3.5/5

Christianwongchanyung Couples - Confirmed reviews ALL

Hotel Bathroom Syling Was leaking No Balcony

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Other web-users rate our hotel

  • 526 reviews 6.9/10 Location
  • 724 reviews 7.4/10 Room
  • 444 reviews 8.4/10 Service
  • 18 reviews 8.8/10 WiFi
  • 332 reviews 6.4/10 Comfort
  • 275 reviews 6.6/10 Cleanliness
  • 125 reviews 5.9/10 Breakfast
  • 11 reviews 1.9/10 Bar

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