Mercure Kota Kinabalu City Centre 4 stars

Customer review rating (ALL Rating) 3.9/5 1,817 reviews

Mercure Kota Kinabalu City Centre - Image 1
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Description

Hotel extras

  • iMac corner and Free Wi-Fi

  • Walking distance to Jesselton Point, Jesselton Mall, Suria Sabah Shopping Mall and Gaya Street

  • Restaurant at rooftop with superb view

  • Suites with one, two or three bedrooms with kitchenette facility, dining & living area

Our accommodation(s)

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Hotel location

Mercure Kota Kinabalu City Centre

No 41 Jalan Gaya, Kota Kinabalu
88000 KOTA KINABALU
Malaysia

GPS:5.988417, 116.079614

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,817 reviews

Customer review rating 3.0/5

Wong H. S. Couples - Confirmed reviews ALL

Dear Higher Management staff/Sir/Madam, I dont like to complain but would like to highlight some points below:- 1)safety box battery flat, when was the last time this room 2006 rent out to guests? 3 months ago? 2)holder for the shower is so loose, no maintenance and no checking at all? i am 181cm tall, can u imagine how should i have a nice shower? No bucket and no stool provided, do u like take a shower bending down your body? 3)water heater also not fast enough to boil up the water, water pressure need to be adjusted? 4)my partner and I dont mind seeing a forest view but we dont like to see the abundant and haunted building habita suite, if u put yourself in our shoes, do u like to see such building the 1st thing in the morning after pulling the curtains to the sides? Some people may not able to have a good night sleep if they subconsciously knowing that the window view is facing the “dirty haunted” building 5)clothes hangers clips, whole hotel do not have better clothes hanger anymore? These type of clips are possible hurting or scratching the fingers of seniors and female visitors, purchasers shld be able to get nice and cheap clothes hangers from china online marketplaces, if management considers giving away used and not so nice hangers to staff, u can see how many staff are willing to accept that So i sincerely hope that management team will look into the issues above, improve them 1 by 1 or else i wont do any recommendations to my friends and relatives and I wont patronise other mercure hotels in other countries/states anymore Thank you.

Customer review rating 4.5/5

Saiful A. H. Solo - Confirmed reviews ALL

Good

Customer review rating 4.0/5

Doosung L. Families - Confirmed reviews ALL

It was good for family staying, specious rooms and two bath rooms..clean..etc..

Customer review rating 4.0/5

Intan Z. M. Business - Confirmed reviews ALL

Love everything! Such a comfy room and the effort for green was obvious. We manage to go to 25th floor and the view was spectacular! It just the bathroom was suitable for couple traveler and from Large to Small size..

Customer review rating 4.0/5

Encik M. B. M. Business - Confirmed reviews ALL

Have a wonderful room with a clean environment

Other web-users rate our hotel

  • 1,530 reviews 8.9/10 Location
  • 2,061 reviews 6/10 Room
  • 1,210 reviews 7.5/10 Service
  • 23 reviews 6.5/10 WiFi
  • 987 reviews 5.7/10 Comfort
  • 766 reviews 4.9/10 Cleanliness
  • 604 reviews 4.8/10 Amenities
  • 513 reviews 6.1/10 Breakfast

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