Mercure Kota Kinabalu City Centre

Mercure Kota Kinabalu City Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 1,071 reviews

See on a map

Hotel extras

  • iMac corner and Free Wi-Fi

  • Walking distance to Jesselton Point, Jesselton Mall, Suria Sabah Shopping Mall and Gaya Street

  • Restaurant at rooftop with superb view

  • Suites with one, two or three bedrooms with kitchenette facility, dining & living area

ALLSAFE approved hotel

Hotel location

Mercure Kota Kinabalu City Centre

No 41 Jalan Gaya, Kota Kinabalu

GPS:5.988417, 116.079614

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our accommodation(s)

Each room is equipped with W-Fi internet connection, flat screen TV, in-room safe, mini bar, hair dryer, IDD, cable channel and rain shower

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,071 reviews

TripAdvisor Rating  3.5/5  314 reviews

Good stay

Customer review rating 5.0/5

Keat Business - Confirmed reviews ALL

Nice and comfy

Again Bad Experience

Customer review rating 2.0/5

Chong C. Business - Confirmed reviews ALL

Again bad experience in Mercure after getting a bad room with serious noise due to drainage from upper floors......previously almost same experience where i was getting a room where near the lift with huge sound as well. Fortunately managed to change the room at second night and have a peaceful night to rest...... Besides, the sound proofing in Mercure KK is very bad......very easily hear the sound at corridor and neighboring room. Hotel management should seriously look into this matter and improvement needed.

Well located and nice bed

Customer review rating 4.0/5

Loki W. Solo - Confirmed reviews ALL

The teams at the lobby and breakfast are polite and friendly. The toilet and shower room are small. Only body towel is provided in the room which is a bit old. Maybe providing a hand towel will be nice. The water pressure in the shower is good. The bed is comfortable. It will be nice if all the lights in the room are warm. The breakfast spread is good. The swimming pool is "sandy" and some pieces of "rubbish".

Good Stay

Customer review rating 4.0/5

Bs T. Solo - Confirmed reviews ALL

Smooth checking in and out process. Friendly staffs. Comfortable bed with nice sea view!

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Spacious room

In partnership with TripAdvisor

Other web-users rate our hotel

  • 792 reviews 7.5/10 Location
  • 1,046 reviews 7.1/10 Room
  • 623 reviews 8.3/10 Service
  • 21 reviews 8.1/10 WiFi
  • 489 reviews 6.2/10 Comfort
  • 406 reviews 6.8/10 Cleanliness
  • 271 reviews 6.4/10 Breakfast
  • 15 reviews 2.9/10 Bar

Powered by Trustyou

ibis Styles Kota Kinabalu Inanam

3 stars

At 6.644 km

See the hotel
All our hotels in Kota Kinabalu