ibis Calama Hotel

Name: ibis Calama
Address: CALAMA, 1490000, CHILE
Telephone: (+56)552515400
Rating: 3.9

Customer review rating 3.9/5 1,593 reviews

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+ 19 Services

ibis Calama Hotel

Vibrant economy hotel, open to everyone

This hotel in Calama is perfect for those who want to stay in a strategic region. Gateway to the desert & San Pedro de Atacama in the city's main economic & commercial center, near the Plaza mall, Marina del Sol casino & CODELCO office. 5 mins from center & bus terminal. 20 mins from El Loa airport. WiFi, cable TV, breakfast, restaurant, 24-hour snack bar, parking, air-conditioned rooms. Pet friendly.

Hotel extras

Advantage 1

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- Optic fiber technology provides the highest possible speed of Internet connection.
- Internet access via Fiber Optics
Parking
- Public outdoor parking
- Public indoor parking
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Dogs up to 33 lb (15 kg) permittedPaying
Babysitting on requestPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control Manual temperature control
- Air Conditioning
Reception open 24 hours a day
Early check-in/Late check-outPaying
- Early check-in (Paying) Do you need access to your room from 9 am on the arrival day? Book this exclusive service today and get the most out of your business or pleasure trips?
- Late check-out (Paying) Stay in your room until 3 pm so you can make the most of the day of your departure.
Laundry
- Dry cleaning / Ironing
- Ironing room
- Shoe shine machine
Currency exchange
Porter
Concierge

BreakfastPaying
1 restaurant(s)
1 bar(s)

Babysitting on requestPaying

Self service business centre
Copy/print service availablePaying

Hotel location

ibis Calama

Calle Nueva 2
1857
Parque Poniente
1490000 calama
chile

Tel: +56552515400

Contact email :

Check-in from 12h00

Check out up to 12h00

TERMINAL BUSES DE CALAMA :

By plane
EL LOA AIRPORT At 6km / 4 miles

GPS :-22.457119, -68.9235563

Our accommodation(s)

Rooms (4)

Cozy, modern and comfortable with a soft bed and functional bathroom - perfect for resting!

Accessible room

Max. number of persons: 2
Area: From 17 m² / 183 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Satellite/cable colour TV

Cozy, modern and comfortable with two soft beds and a functional bathroom.

Max. number of persons: 2
Area: From 17 m² / 183 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Satellite/cable colour TV

Cozy, modern and comfortable with soft beds and a functional bathroom - perfect for resting!

Max. number of persons: 3
Area: From 17 m² / 183 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Satellite/cable colour TV

Room Office: Room w/o bed customized as office for exclusive use during dayNon contractual photo

Max. number of persons: 2

Rooms

Our restaurants and bars

RESTAURANT IBIS KITCHEN CALAMA

Type of cuisine: International

Lunch

12:30 - 15:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

19:00 - 23:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BAR DEL HOTEL IBIS CALAMA

A meeting place in Calama for guests and residents. Enjoy its relaxed and casual atmosphere.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

The basics (almost)

Anonymous Business - 07/02/2021 Confirmed reviews ALL

I'm familiar with the Ibis Standard. This time the front desk staff were very kind, and the COVID measures made me feel safe. The breakfast was short of what I expected (that can be attributed to the pandemic measures), and the shower drain in my room was not working properly, which affected the quality of my stay.

Estimado Mauricio Antonio U., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Calama. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Un saludo, Gloria Behrmann Gerente General

Estancia agradable

Patricia G. M. Families - 25/01/2021 Confirmed reviews ALL

Comodo, seguro, limpio

Estimada Patricia Guajardo m., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Calama. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Un saludo, Gloria Behrmann Gerente General

Regularmente Satisfecho

Patricio L. Couples - 14/01/2021 Confirmed reviews ALL

Regularmente satisfecho

Estimado/a Hugo L., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Calama. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Un saludo, Gloria Behrmann Gerente General

Frank C. Families - 03/01/2021 Confirmed reviews ALL

Bad experience, bad food, bad beds, a lot of noise, second bed was the worst bed I had been seen!

Estimado Frank C., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Calama. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Un saludo, Gloria Behrmann Gerente General

Estancia agradable

Andrea B. Couples - 06/09/2020 Confirmed reviews ALL

Perfecta

Well ocated, nice stay and some detaills

Javier A. Business - 21/03/2020 Confirmed reviews ALL

I like the hotel, Ibis personnel was great, some small detaill at the bathroom could be solved.

Good experience

Marcelo Business - 07/02/2020 Confirmed reviews ALL

Meets expectations for work trips

Agradable

Gerardo A. O. Business - 29/12/2019 Confirmed reviews ALL

Agradable.

Great

Marcelo Business - 16/10/2019 Confirmed reviews ALL

Great

Buen Hotel, mal Check in y Check out

Mario Business - 13/09/2019 Confirmed reviews ALL

Buen Hotel, mal Check in y Check out

bad

Samuel M. Business - 09/09/2019 Confirmed reviews ALL

little variety of sugar-free products at breakfast and there was no possibility of placing air conditioning in the room

Dear Samuel, Thank you for taking the time to tell us about your experience at the ibis Calama. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Un saludo, Gloria Behrmann Gerente General

Worst service in Ibis I ever been

Sergio M. Business - 08/09/2019 Confirmed reviews ALL

The room was with no air conditioner functioning and after the third complain about that situation it was proposed to me to get a electric heater from maintenance service which never appeared. The 4 nights I stayed in the hotel where the most discomforting I've ever experienced. This is a hotel not to return.

Dear Sergio, Thank you for taking the time to tell us about your experience at the ibis Calama. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Un saludo, Gloria Behrmann Gerente General

Good value for money!

Bijoykumar S. Solo - 21/08/2019 Confirmed reviews ALL

Good ambience, convenient location, helpful staff, decent amenities and safe. Average breakfast

Regular

Anonymous Business - 10/08/2019 Confirmed reviews ALL

Regular

Estimado Nelson, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Calama. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras más sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acontecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Un saludo, Gloria Behrmann Gerente General

agradable

Acr Business - 08/08/2019 Confirmed reviews ALL

agradable

Mario S. Business - 27/07/2019 Confirmed reviews ALL

Confortable ..

Brend H. Solo - 27/07/2019 Confirmed reviews ALL

Jaime in the morning staff was a highlight, the fact that I don't think anyone cleaned the floor in my room for two weeks awas a lowlight. Jaime worked hard each day. He only had one off in the two weeks I was there. He spoke English with me, helped me translate stuff, helped me get what I needed and was always friendly. He even recomended a local restaurant that my friends and I fell in love with. Promote that kid. I wanted to take him home and adopt him if I could. Please don't advertise temperature control when the hotel overrides it. When it was 80 degrees Fahrenheit outside the hotel kept turning on the heat just because it was winter. Bt the way hot dogs and gravy is prison food, not what you expect guests to eat at a hotel.

agradable

Marco Business - 09/07/2019 Confirmed reviews ALL

Agradable, tranquila.

Again at Ibis Calama my reservation wasn't respected

Simon Z. Couples - 02/07/2019 Confirmed reviews ALL

I reserved using a winter offer, that offer included breakfast. It wasn't honored at Ibis Calama, despite the fact they charge me the same amount due on the reservation

Dear Simon, Thank you for taking the time to tell us about your experience at the ibis Calama. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Un saludo, Gloria Behrmann Gerente General

Needs improvement with payments

Christian C. Families - 29/06/2019 Confirmed reviews ALL

The hotel was really nice, however, at the moment of the checked in I had a little problem. I made my reservation with Miles from My credit card and the hotel had the reservation, but not registered the payment. I had to solve the problem by calling my bank and doing everything by myself, not any assitance from the staff. At the end the bank had made the payment through a third party provider, and the staff figure out that they needed to charge the credit card registered in my hotel voucher. Next time, the staff should ask how can they help with a call or other ways. After that overall it was a nice stay.

Our most recent 20 reviews