ibis Calama

ibis Calama

Customer review rating (ALL Rating) 3.5/5 897 reviews

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ALLSAFE approved hotel

Hotel location

ibis Calama

Calle Nueva 2, 1857, Parque Poniente
1490000 CALAMA
Chile

  • TERMINAL BUSES DE CALAMA: 

  • By plane

    EL LOA AIRPORT At 6km / 4 miles

GPS:-22.457119, -68.9235563

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

RESTAURANT IBIS KITCHEN CALAMA

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.5/5  897 reviews

TripAdvisor Rating  3.0/5  50 reviews

very, very bad

Customer review rating 0.5/5

Juan C. C. Business - Confirmed reviews ALL

Room very cold, water a little above freezing, tv cable with no national channels Breakfast was OK

Dear Juan Carlos , Thank you for taking the time to tell us about your experience at the ibis Calama. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Un saludo, Gonzalo Salazar C.- Gerente General

Agradable

Customer review rating 4.0/5

Rcs Couples - Confirmed reviews ALL

Satisfactoria

Dear Rosa , We very much appreciate your comments regarding your stay at the ibis Calama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Un saludo, Gonzalo Salazar C.- Gerente General

Estancia regular

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Habitación fría, aire condicionado no permite mayor calor. Entrega de 1 sola toalla.

Estimada Sandy, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Calama. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Un saludo, Gloria Behrmann Gerente General

Agradable

Customer review rating 4.0/5

José Business - Confirmed reviews ALL

Satisfactoria

Estimado José, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Calama. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Un saludo, Gloria Behrmann Gerente General

Well located, nice bed. Small bathroom, slow food service.

Customer review rating 4.0/5

Francisco B. Business - Confirmed reviews ALL

Good enough. Room for improvement in food service.

Dear Francisco B., We very much appreciate your comments regarding your stay at the ibis Calama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Un saludo, Gloria Behrmann Gerente General

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Other web-users rate our hotel

  • 114 reviews 7.7/10 Location
  • 539 reviews 2.8/10 Room
  • 376 reviews 5.4/10 Service
  • 13 reviews 6.9/10 WiFi
  • 240 reviews 2.2/10 Comfort
  • 156 reviews 3.8/10 Breakfast
  • 156 reviews 2.4/10 Food
  • 144 reviews 3.2/10 Cleanliness

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ibis budget Calama

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