ibis Calama

Dear Joanna. We greatly appreciate the evaluation of your stay at Ibis Calama. We are glad to know that our location was a plus point in your stay. The standard of our brand considers the size of the beds as you already knew. We will reinforce with the restaurant team the importance of a correct breakfast setup and expeditious attention in dinner services. We cordially invite you to return to our hotel, it will be a pleasure to serve you. Sincerely, Fernanda Pereira Quality Analyst

Dear Paulina. We greatly appreciate your comments regarding your stay at Ibis Calama. I am sorry that you were unable to contact the hotel. Did you indeed forget some implement in the room? We trust that you will give us a new opportunity to offer you an optimal service and see what we can improve. We cordially invite you to return, it will be a pleasure to serve you. Sincerely, Fernanda Pereira Quality Analyst

Dear Douglas. We greatly appreciate your comments regarding your stay at Ibis Calama. We are glad to know that your experience in our hotel was pleasant, that the cleanliness of our facilities met his expectations and that our location was a plus point in his stay. We cordially invite you to return to our hotel, it will be a pleasure to receive you. Sincerely, Fernanda Pereira Quality Analyst

Dear Juan. We greatly appreciate your evaluation regarding your stay at Ibis Calama. We are glad to know that your experience in our hotel was pleasant, that our location was a plus point during his stay and that the attention of our collaborators was always friendly and attentive. We invite you to return to our hotel, it will be a pleasure to receive you. Sincerely, Fernanda Pereira Quality Analyst

Estimada Sandra. Agradecemos enormemente la evaluación de su estancia en Ibis Calama. Lamentamos que su experiencia en nuestro hotel no superó sus expectativas. Reforzaremos con el equipo de restaurante la importancia de una atención amable, cordial y resolutiva siempre. El check in establecido para las 15 horas es para que nuestro equipo de housekeeping tenga el tiempo suficiente de preparar las habitaciones para las llegadas del día. La invito a hacerse socia de nuestro programa de membresía llamado Accor Live Limitles (ALL). Inscribiéndose usted podrá acceder a promociones exclusivas, descuentos y también acumular puntos en sus estadías para canjes simepre y cuando use nuestros canales oficiales para sus reservas. Ingrese a la página all.accor.com. Ahí encontrara toda la información necesaria. Confiamos que usted nos dará una nueva oportunidad de ofrecerle un servicio óptimo y ver que podemos mejorar, por lo que la dejamos cordialmente invitada a regresar a nuestro hotel, será un gusto atenderla. Reciba un cordial saludo. Fernanda Pereira Analista de Calidad