ibis Calama Hotel
- The hotel has wifi
- The hotel serves breakfast
- The hotel has a bar
- The hotel has a restaurant
- The hotel has air conditioning in rooms
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ibis Calama Hotel
Vibrant economy hotel, open to everyone
This hotel in Calama is perfect for guests who want to stay in a strategic location. Gateway to the desert and San Pedro de Atacama. Located in the city's main financial and commercial hub, next to Mall Plaza, the Marina del Sol casino and CODELCO's offic es. 5 minutes from the city center and the bus station. 20 minutes from El Loa airport. The hotel offers WIFI, cable TV, buffet breakfast, restaurant, 24-hour snack bar, parking, rooms with air cooling system. Pet friendly.
Hotel extras
Advantage 1
Services in the hotel and nearby
Check-in from 12h00
Check out up to 12h00
Paying
Services and practical information
- Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
- WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- Optic fiber technology provides the highest possible speed of Internet connection.
- Internet access via Fiber Optics
- Parking
- Public outdoor parking
- Public indoor parking
- Bus/coach parking area
- Well-lit parking
- Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Dogs up to 33 lb (15 kg) permittedPaying
- Babysitting on requestPaying
- 100% non-smoking hotel
- Air conditioned
- Air conditioning
- Manual temperature controlManual temperature control
- Air Conditioning
- Reception open 24 hours a day
- Early check-in/Late check-outPaying
- Early check-in (Paying)Do you need access to your room from 9 am on the arrival day? Book this exclusive service today and get the most out of your business or pleasure trips?
- Late check-out (Paying)Stay in your room until 3 pm so you can make the most of the day of your departure.
- Laundry
- Dry cleaning / Ironing
- Ironing room
- Shoe shine machine
- Currency exchange
- Porter
- Concierge
Catering
- Breakfast
- 1 restaurant(s)
- 1 bar(s)
Leisure and activities
- Babysitting on request
Business services
- Self service business centre
- Copy/print service available
Hotel location
ibis Calama
Calle Nueva 2
1857
Parque Poniente
1490000
calama
chile
Check-in from 12h00
Check out up to 12h00
-
TERMINAL BUSES DE CALAMA :
- By plane
EL LOA AIRPORT At 6km / 4 miles
GPS :-22.457119, -68.9235563
Our accommodations
Accessible room
Cozy, modern and comfortable with a soft bed and functional bathroom - perfect for resting!
- Max. number of persons: x2
- Area: From 17m²
- Views: City side *
* Subject to availability
- Wireless internet in your room
- High speed internet
- Satellite/cable colour TV
Cozy, modern and comfortable with two soft beds and a functional bathroom.
- Max. number of persons: x2
- Area: From 17m²
- Views: City side *
* Subject to availability
- Wireless internet in your room
- High speed internet
- Satellite/cable colour TV
Cozy, modern and comfortable with soft beds and a functional bathroom - perfect for resting!
- Max. number of persons: x3
- Area: From 17m²
- Views: City side *
* Subject to availability
- Wireless internet in your room
- High speed internet
- Satellite/cable colour TV
Our restaurants and bars
Lunch
12:30 - 15:00
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
Dinner
19:00 - 23:00
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
BAR DEL HOTEL IBIS CALAMA
Photo non contractuelle / Strictly non binding
A meeting place in Calama for guests and residents. Enjoy its relaxed and casual atmosphere.
Lunch
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
Dinner
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
ALL Rating 4.0/5
1,303 reviews
Well ocated, nice stay and some detaills
Customer review rating 4.0/5
Javier A. Business - 21/03/2020 Confirmed reviews ALL
I like the hotel, Ibis personnel was great, some small detaill at the bathroom could be solved.
Good experience
Customer review rating 4.0/5
Marcelo Business - 07/02/2020 Confirmed reviews ALL
Meets expectations for work trips
Agradable
Customer review rating 4.0/5
Gerardo A. O. Business - 29/12/2019 Confirmed reviews ALL
Agradable.
Great
Customer review rating 4.0/5
Marcelo Business - 16/10/2019 Confirmed reviews ALL
Great
Buen Hotel, mal Check in y Check out
Customer review rating 4.0/5
Mario Business - 13/09/2019 Confirmed reviews ALL
Buen Hotel, mal Check in y Check out
bad
Customer review rating 4.0/5
Samuel M. Business - 09/09/2019 Confirmed reviews ALL
little variety of sugar-free products at breakfast and there was no possibility of placing air conditioning in the room
Dear Samuel, Thank you for taking the time to tell us about your experience at the ibis Calama. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Un saludo, Gloria Behrmann Gerente General
Worst service in Ibis I ever been
Customer review rating 4.0/5
Sergio M. Business - 08/09/2019 Confirmed reviews ALL
The room was with no air conditioner functioning and after the third complain about that situation it was proposed to me to get a electric heater from maintenance service which never appeared. The 4 nights I stayed in the hotel where the most discomforting I've ever experienced. This is a hotel not to return.
Dear Sergio, Thank you for taking the time to tell us about your experience at the ibis Calama. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Un saludo, Gloria Behrmann Gerente General
Good value for money!
Customer review rating 4.0/5
Bijoykumar S. Solo - 21/08/2019 Confirmed reviews ALL
Good ambience, convenient location, helpful staff, decent amenities and safe. Average breakfast
Regular
Customer review rating 4.0/5
Anonymous Business - 10/08/2019 Confirmed reviews ALL
Regular
Estimado Nelson, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Calama. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras más sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acontecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Un saludo, Gloria Behrmann Gerente General
agradable
Customer review rating 4.0/5
Acr Business - 08/08/2019 Confirmed reviews ALL
agradable
Customer review rating 4.0/5
Mario S. Business - 27/07/2019 Confirmed reviews ALL
Confortable ..
Customer review rating 4.0/5
Brend H. Solo - 27/07/2019 Confirmed reviews ALL
Jaime in the morning staff was a highlight, the fact that I don't think anyone cleaned the floor in my room for two weeks awas a lowlight. Jaime worked hard each day. He only had one off in the two weeks I was there. He spoke English with me, helped me translate stuff, helped me get what I needed and was always friendly. He even recomended a local restaurant that my friends and I fell in love with. Promote that kid. I wanted to take him home and adopt him if I could. Please don't advertise temperature control when the hotel overrides it. When it was 80 degrees Fahrenheit outside the hotel kept turning on the heat just because it was winter. Bt the way hot dogs and gravy is prison food, not what you expect guests to eat at a hotel.
agradable
Customer review rating 4.0/5
Marco Business - 09/07/2019 Confirmed reviews ALL
Agradable, tranquila.
Again at Ibis Calama my reservation wasn't respected
Customer review rating 4.0/5
Simon Z. Couples - 02/07/2019 Confirmed reviews ALL
I reserved using a winter offer, that offer included breakfast. It wasn't honored at Ibis Calama, despite the fact they charge me the same amount due on the reservation
Dear Simon, Thank you for taking the time to tell us about your experience at the ibis Calama. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Un saludo, Gloria Behrmann Gerente General
Needs improvement with payments
Customer review rating 4.0/5
Christian C. Families - 29/06/2019 Confirmed reviews ALL
The hotel was really nice, however, at the moment of the checked in I had a little problem. I made my reservation with Miles from My credit card and the hotel had the reservation, but not registered the payment. I had to solve the problem by calling my bank and doing everything by myself, not any assitance from the staff. At the end the bank had made the payment through a third party provider, and the staff figure out that they needed to charge the credit card registered in my hotel voucher. Next time, the staff should ask how can they help with a call or other ways. After that overall it was a nice stay.
Neutral
Customer review rating 4.0/5
Anonymous Business - 14/06/2019 Confirmed reviews ALL
The first day due to the schedule I wasnt able to dinner. And the bartender kindly served me. I explain i had 15000 CLP coupon for dinner and he said "no problem at all it could be used here." The problem was in my check out were the receptor didn't want to accept that. On the bright side, your breakfast buffet is amazing.
Dear Ariel, Thank you for taking the time to tell us about your experience at the ibis Calama. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Un saludo, Gloria Behrmann Gerente General
Cellphone robbery in my room!
Customer review rating 4.0/5
Roberto V. Business - 03/06/2019 Confirmed reviews ALL
Awful, a cellphone was taken from my room. I put a denunciation at the police station. I will followng up the situation closely until a full clarification.
Dear Roberto, Thank you for taking the time to tell us about your experience at the ibis Calama. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Un saludo, Gloria Behrmann Gerente General
Great little oasis in the desert
Customer review rating 4.0/5
Gail R. Friends - 01/06/2019 Confirmed reviews ALL
Really loved the restaurant & bar, service and the cleanliness we can always expect from the IBIS chain
agradable
Customer review rating 4.0/5
Ricardo A. Business - 30/05/2019 Confirmed reviews ALL
agradable
Great service in new hotel
Customer review rating 4.0/5
Anja Couples - 25/02/2019 Confirmed reviews ALL
Good check-in experience, friendly staff, fantastic breakfast buffet
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