ibis Calama Hotel

Customer review rating 3.9/5 1,661 reviews

ALLSAFE approved hotel

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Room 1

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ibis Calama
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+ 19 Services

Hotel extras

  • Advantage 1

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Dogs up to 33 lb (15 kg) permittedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Babysitting on requestPaying
Business services
  • Self service business centre
  • Copy/print service availablePaying

Hotel location

ibis Calama

Calle Nueva 2
1857
Parque Poniente
1490000 calama
chile

Tel: +56552515400

Check-in from 12h00

Check out up to 12h00

  • TERMINAL BUSES DE CALAMA : 

  • By plane

    EL LOA AIRPORT At 6km / 4 miles

GPS :-22.457119, -68.9235563

Our accommodation(s)

Cozy, modern and comfortable with a soft bed and functional bathroom - perfect for resting!

Accessible room
  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

Cozy, modern and comfortable with two soft beds and a functional bathroom.

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

Cozy, modern and comfortable with soft beds and a functional bathroom - perfect for resting!

  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

Room Office: Room w/o bed customized as office for exclusive use during dayNon contractual photo

  • Max. number of persons: 2
Rooms

Our restaurants and bars

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR DEL HOTEL IBIS CALAMA

Non contractual photo

A meeting place in Calama for guests and residents. Enjoy its relaxed and casual atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Calama

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

1,661 reviews

Meets expectations

Customer review rating 3.5/5

Anonymous Business - 29/03/2021 Confirmed reviews ALL

Couple nights, the basics. Met my expectations.

Dear Mauricio Antonio U., We very much appreciate your comments regarding your stay at the ibis Calama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Un saludo, Gloria Behrmann Gerente General
Customer review rating 1.5/5

Anonymous Business - 07/03/2021 Confirmed reviews ALL

Staff not very professional Breakfast was booked - staff didn’t get the information which caused trouble in the morning After asking for the dinner menu, front desk personal just left Had to go to the front desk to open the parking every day Door was locked so we had to enter thru the parking garage

Dear Paul K., Thank you for taking the time to tell us about your experience at the ibis Calama. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Un saludo, Gloria Behrmann Gerente General

The basics (almost)

Customer review rating 3.0/5

Anonymous Business - 07/02/2021 Confirmed reviews ALL

I'm familiar with the Ibis Standard. This time the front desk staff were very kind, and the COVID measures made me feel safe. The breakfast was short of what I expected (that can be attributed to the pandemic measures), and the shower drain in my room was not working properly, which affected the quality of my stay.

Estimado Mauricio Antonio U., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Calama. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Un saludo, Gloria Behrmann Gerente General

Estancia agradable

Customer review rating 5.0/5

Patricia G. M. Families - 25/01/2021 Confirmed reviews ALL

Comodo, seguro, limpio

Estimada Patricia Guajardo m., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Calama. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Un saludo, Gloria Behrmann Gerente General

Regularmente Satisfecho

Customer review rating 3.5/5

Patricio L. Couples - 14/01/2021 Confirmed reviews ALL

Regularmente satisfecho

Estimado/a Hugo L., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Calama. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Un saludo, Gloria Behrmann Gerente General
Customer review rating 2.0/5

Frank C. Families - 03/01/2021 Confirmed reviews ALL

Bad experience, bad food, bad beds, a lot of noise, second bed was the worst bed I had been seen!

Estimado Frank C., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Calama. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Un saludo, Gloria Behrmann Gerente General

Estancia agradable

Customer review rating 5.0/5

Andrea B. Couples - 06/09/2020 Confirmed reviews ALL

Perfecta

Well ocated, nice stay and some detaills

Customer review rating 4.0/5

Javier A. Business - 21/03/2020 Confirmed reviews ALL

I like the hotel, Ibis personnel was great, some small detaill at the bathroom could be solved.

Good experience

Customer review rating 4.0/5

Marcelo Business - 07/02/2020 Confirmed reviews ALL

Meets expectations for work trips

Agradable

Customer review rating 4.5/5

Gerardo A. O. Business - 29/12/2019 Confirmed reviews ALL

Agradable.

Great

Customer review rating 5.0/5

Marcelo Business - 16/10/2019 Confirmed reviews ALL

Great

Buen Hotel, mal Check in y Check out

Customer review rating 3.5/5

Mario Business - 13/09/2019 Confirmed reviews ALL

Buen Hotel, mal Check in y Check out

bad

Customer review rating 1.0/5

Samuel M. Business - 09/09/2019 Confirmed reviews ALL

little variety of sugar-free products at breakfast and there was no possibility of placing air conditioning in the room

Dear Samuel, Thank you for taking the time to tell us about your experience at the ibis Calama. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Un saludo, Gloria Behrmann Gerente General

Worst service in Ibis I ever been

Customer review rating 1.5/5

Sergio M. Business - 08/09/2019 Confirmed reviews ALL

The room was with no air conditioner functioning and after the third complain about that situation it was proposed to me to get a electric heater from maintenance service which never appeared. The 4 nights I stayed in the hotel where the most discomforting I've ever experienced. This is a hotel not to return.

Dear Sergio, Thank you for taking the time to tell us about your experience at the ibis Calama. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Un saludo, Gloria Behrmann Gerente General

Good value for money!

Customer review rating 4.0/5

Bijoykumar S. Solo - 21/08/2019 Confirmed reviews ALL

Good ambience, convenient location, helpful staff, decent amenities and safe. Average breakfast

Regular

Customer review rating 3.0/5

Anonymous Business - 10/08/2019 Confirmed reviews ALL

Regular

Estimado Nelson, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Calama. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras más sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acontecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Un saludo, Gloria Behrmann Gerente General

agradable

Customer review rating 4.0/5

Acr Business - 08/08/2019 Confirmed reviews ALL

agradable

Customer review rating 3.5/5

Mario S. Business - 27/07/2019 Confirmed reviews ALL

Confortable ..

Customer review rating 3.5/5

Brend H. Solo - 27/07/2019 Confirmed reviews ALL

Jaime in the morning staff was a highlight, the fact that I don't think anyone cleaned the floor in my room for two weeks awas a lowlight. Jaime worked hard each day. He only had one off in the two weeks I was there. He spoke English with me, helped me translate stuff, helped me get what I needed and was always friendly. He even recomended a local restaurant that my friends and I fell in love with. Promote that kid. I wanted to take him home and adopt him if I could. Please don't advertise temperature control when the hotel overrides it. When it was 80 degrees Fahrenheit outside the hotel kept turning on the heat just because it was winter. Bt the way hot dogs and gravy is prison food, not what you expect guests to eat at a hotel.

agradable

Customer review rating 4.5/5

Marco Business - 09/07/2019 Confirmed reviews ALL

Agradable, tranquila.

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