ibis budget Calama

Customer review rating (ALL Rating) 3.7/5 608 reviews

This hotel is Planet 21 Bronze

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Calama

Calle Nueva 2, 1857, Parque Poniente
1490000 CALAMA
Chile

GPS:-22.457119, -68.9235563

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

BREAKFAST

Space for having breakfast, eating or drinking anything from our 24-hour store or working with your laptop. This complex also includes the ibis Kitchen restaurant and the 24-hour ibis Lounge bar.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  608 reviews

TripAdvisor Rating  3.0/5  108 reviews

Terrible Check-in

Customer review rating 1.5/5

Ramin Couples - Confirmed reviews ALL

My partner and I arrived late in the evening after a long day of travelling to check in. I had completed the online check-in the day before but I was still required to provide all of the information again, which was terribly annoying. Whats the point of the pre-check-in?! After that the front desk tried to charge me much more than the price I booked the room at and made me pull up my confirmation to show them the price I had booked at. I asked the front desk to book me a taxi to the airport for the morning and when I asked how much it would be, they quoted me a different price than they quoted someone else about 20 minutes earlier. We paid $10000 vs $8000 for the other person.

Good stay

Customer review rating 4.5/5

Juan A. Solo - Confirmed reviews ALL

Good stay by a good price

Dear Juan. We greatly appreciate his evaluation regarding his stay at Ibis Budget Calama. We are glad to know that your experience in our hotel was good. We cordially invite you to return, it will be a pleasure to serve you. Sincerely, Fernanda Pereira Quality Analyst

on Tuesdays, Wednesdays and Saturday the bread served for breakfast is not fresh, some of them even crumble from dehydration

Customer review rating 1.5/5

Cristian Business - Confirmed reviews ALL

Check in is really slow, it took a solid 10 minutes to be registered Ibis budget's access tends to be closed so you have to walk towards another exit Only one elevator working, on the last days even if you pressed on the "up" button both "up" and "down" buttons would activate one day I placed my order for a Caesar salad at 21:00 and i got my order close to 23:00 good clean-up routine, room always spotless

Dear Cristian M., Thank you for taking the time to tell us about your experience at the ibis budget Calama. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernanda Pereira Analista de Calidad

Agradable

Customer review rating 4.5/5

Fabian Solo - Confirmed reviews ALL

Estupenda

Good hotel for a short time.

Customer review rating 4.5/5

Dario Business - Confirmed reviews ALL

Room cleanes, quiet and cozy.

Dear Dario. We greatly appreciate your comments regarding your stay at Ibis Budget Calama. We are glad to know that your experience in our hotel was good and that the cleanliness and tranquility met your expectations. We cordially invite you to return to our hotel, it will be a pleasure to welcome you again. Receive a cordial greeting, Fernanda Pereira Quality Analyst

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Other web-users rate our hotel

  • 346 reviews 9.1/10 Location
  • 1,264 reviews 2.7/10 Room
  • 661 reviews 5.1/10 Service
  • 23 reviews 7.6/10 WiFi
  • 749 reviews 2.2/10 Comfort
  • 319 reviews 3.9/10 Cleanliness
  • 287 reviews 3.7/10 Breakfast
  • 153 reviews 1.7/10 Food

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