Novotel Bangkok Sukhumvit 20 Hotel 4.5 stars

Customer review rating 4.5/5 8,727 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Bangkok Sukhumvit 20
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+ 22 Services
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Room 1

Number of guests
Children's age

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Walking distance to Terminal 21, Emporium, Emquartier, BTS and MRT stations

  • Free Wi-Fi in all areas including Kids Pool and Kids Club

  • Ballrooms with natural daylight for 1000 pax and 6 extra Meeting Rooms

  • Introducing Gourmet Bar, Food Exchange and rooftop bar 'Sky on 20'

  • 'Family at Novotel' interconnecting rooms and Family Suites

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Services for children
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 4 bar(s)
Business services
  • 17 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Novotel Bangkok Sukhumvit 20

19/9 Sukhumvit 20
Klong Toey
10110
bangkok
thailand

Tel: +6620094999

Fax: (+66)2/0094900

Check-in from 14h00

Check out up to 12h00

  • MRT SUKHUMVIT :  BLUE LINE EXIT 2

  • BTS ASOK :  SUKHUMVIT LINE EXIT 6

  • By plane

    DON MUANG At 25km / 15.53 miles - Shuttle paying

  • By plane

    SUVARNABHUMI INTL At 25km / 15.53 miles - Shuttle paying

GPS :13.731522, 100.564021

Our accommodations

The hotel offers 244 guestrooms and suites featuring stylish, contemporary designs under five room types from superior rooms to executive suites. Our superior rooms starts from 30 sq.m. providing spacious ambience for our guests while being away from home

SUPERIOR ROOM, 1 King Size Bed, City View

Accessible room
  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

SUPERIOR ROOM, 2 Single Size Beds, City View

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

DELUXE ROOM, 1 King Size Bed, City View

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

EXECUTIVE ROOM,1 King Size Bed, High Floor

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

FAMILY SUITE, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 45 / 484 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

EXECUTIVE ROOM, 2 Single Size Beds, High Floor

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

EXECUTIVE SUITE, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 45 / 484 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

FOOD EXCHANGE

Type of cuisine: International

The restaurant comprises of several individual show kitchens, serving cuisine from both Western and Asian regions. A modern interpretation of Food Markets from around the Globe will give a taste of your travels in the heart of Bangkok's downtown.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Charm Korean Restaurant

Type of cuisine: Barbecue

Charm, a refined Korean Barbeque restaurant, welcomes its guest with its signature melt-in-your mouth whole rib-eye steaks, Charms experienced service team will assist table-side and enjoy the meal with plentiful of imported Hite beer from South Korea

GOURMET BAR

Non contractual photo

Gourmet Bar is an informal, friendly eating and drinking space where people want to meet and taste trendy drinks as well as enjoy eating meals served from the bar, in traditional Thai, Western cuisine as well as modern interpretations and fusions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Non contractual photo

Relax at our 9th Floor Infinity Pool offering great views over Bangkok. Sip and enjoy a cool drink or Snack from our Poolbar on your sunlounge or Poolside undercover dining area. Families can also enjoy a dedicated kids pool and separate kids club.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SKY ON 20

Non contractual photo

Located on the 26th floor with the spectacular sunsets views and non-stop nightscape of Bangkok. The bar has a full range of wines, beers, and a range of cocktails you may wish to indulge in along with a selection of tapas style snacks and pizzas.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Sot Soju Bar

Non contractual photo

Sot Soju Bar is a new Korean inspired soju bar, located on the 8th floor of Novotel Bangkok Sukhumvit 20

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 588

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 210 people

Find out more

Our guest reviews for
Novotel Bangkok Sukhumvit 20

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,727 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,462 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Safety and customer service at the forefront

TripAdvisor rating 4.5/5

JamesDorset Business - 09/08/2020 TripAdvisor review

I’ve stayed here 3 times in the last month and the experience has been consistently excellent. Safety precautions have been thorough, and the staff have managed to be outstandingly friendly and professional despite the pressure on them. Rooms are light and modern, and location is convenient for the BTS.

Great Location and Experience!

Customer review rating 4.5/5

Simon W. Business - 08/08/2020 Confirmed reviews ALL

As a frequent traveler I like that the room has been set out really well, heaps of space and can get comfortable away from home. Also don't miss the happy hour and cocktails on the roof top bar...

Good location

Customer review rating 4.5/5

Dundrillin Couples - 05/08/2020 Confirmed reviews ALL

3 night stay

Good service all areas

Customer review rating 4.5/5

Kaew P. Families - 04/08/2020 Confirmed reviews ALL

Checked in fast and already upgrade rooms. Nice view from my room and sleep well. Anyway breakfast was not appropriate yet because of so clouldes of people. Waited food order long time.

Good location

Customer review rating 4.5/5

Nick Solo - 03/08/2020 Confirmed reviews ALL

Nice sized room with very comfortable bed, breakfast made to order ... will definitely stay there again

Never disappointed with Novotel

Customer review rating 4.5/5

Rj Solo - 01/08/2020 Confirmed reviews ALL

Always nice to go to a hotel that can make you feel welcome and Novotel Sukhumvit 20 does exactly that.

Good location

Customer review rating 4.5/5

Sankar Families - 30/07/2020 Confirmed reviews ALL

Hotel is well located. Rooms were clean and service by staff was also pleasant. However the kids swimming pool was a concern to us. The flooring inside the pool was so rough that there were few scratches while swimming. Breakfast was OK considering the current situation. There was some power issues in our room. The hotel however changed our room immediately.

satisfied with room and bed but not really impressed with breakfast and lunch, it's not taste good and quite limited. anyway i admired the staffs they are all professional and good services

Customer review rating 4.5/5

Fay Solo - 29/07/2020 Confirmed reviews ALL

I love everything except food, you should improve quality. It is very tasteless

Amazing service. Really went above my expectations!

Customer review rating 4.5/5

N. M. Couples - 21/07/2020 Confirmed reviews ALL

Thank you so much for meeting my needs and more. I asked for a high view and you went above and beyond to give me what I wanted. The service on the sky bar was equally exceptional.

Good stay

Customer review rating 4.5/5

Pp Couples - 19/07/2020 Confirmed reviews ALL

Good stay and friendly staffs.

Wonderful Stay

Customer review rating 4.5/5

Mark S. Solo - 19/07/2020 Confirmed reviews ALL

From the moment I was greeted at the door until departure, your staff went out of their way to make sure my stay was friendly, welcoming and safe. The Hotel was exceptionally clean with strong but helpful Covid-19 processes in please which just built confidence in my stay. There was plenty of hand sanitiser available and even down to the elevators restricting the number of people allowed in them at one time. Check in was a breeze as was check out and every request was completed with a smile. The food was very good. The breakfast team went out of their way to ensure I had everything I needed as no buffet was available. It was delicious, fresh and again delivered with a warm smile. I really enjoyed my stay and your team are to be congratulated on their efforts. Thank You....Mark S.

Good stay & Great staff

Customer review rating 4.5/5

Worrawut (. W. ). Families - 14/07/2020 Confirmed reviews ALL

The staff that we have contacted Provide good service. Beginning with reservation staff ( K.Sornanong) are willing to help and provide useful information. The receptionist was smiling, speaking politely (sorry for not asking her name). The room has a good standard , clean and good smell.

Good location , best welcome , yummy breakfast

Customer review rating 4.5/5

Wanida K. Couples - 14/07/2020 Confirmed reviews ALL

Nice hotel

Great stay

Customer review rating 4.5/5

Anonymous Couples - 11/07/2020 Confirmed reviews ALL

We were well looked after. Staff were friendly and helpful. Food was fantastic. Bed was so comfortable. Highly recommend

Customer review rating 4.5/5

Peter T. Business - 09/07/2020 Confirmed reviews ALL

Great place to stay

Well preparation to New Normal stay

Customer review rating 4.5/5

Anonymous Business - 07/07/2020 Confirmed reviews ALL

This stay was my first stay after the past weeks of lockdown from COVID-19 pandemic. Thank you the hotel management for acknowledgement of Accor Plus Platinum Elite member and improved guest experience service by organizing well prepared room with fruits plates and sweet treats presented in room which I like them so much. In response to the Coronavirus outbreak, I observed that the hotel had implemented more cleaning and disinfection measures according to Ministry of Public Health guidelines and the new normal services in all facilities. I do hope that the hotel would closely monitor the advice of medical and government authorities continuously, I expect to return to stay here again in the future.

Another perfect stay !

Customer review rating 4.5/5

Peter L. Friends - 07/07/2020 Confirmed reviews ALL

A lovely hotel, thanks for the upgrade to a very spacious suite. Everything was perfect for me. The staff did a great job managing the restrictions and all was good.

Good facilities and good price

Customer review rating 4.5/5

Art Friends - 06/07/2020 Confirmed reviews ALL

Rooftop staff so friendly homey service. Front desk check in is ok got upgraded and welcome drink voucher super good value. Lunch buffet is also good value. Checking out was so strict time front desk ask us to rest at the swimming pool floor after we had lunch buffet this made me a little bit disappointed as I’m Accor gold member. Overall this hotel was very good

Superb

Customer review rating 4.5/5

Rungthiwa Families - 05/07/2020 Confirmed reviews ALL

Good location and is Friendly stuff always happy to be back here!

Fresh, clean and very good service

Customer review rating 4.5/5

Thomas G. Couples - 03/07/2020 Confirmed reviews ALL

Good feeling of a new, fresh, not to big hotel. The location in Sukhumvit Soi 20 is perfect not to close to the big main street. The staff is welcoming , friendly and relaxed. Perfect service! The room is nice and clean with a very good bed. Important things about cleaning in the room is taken care of. Exsample: Ther is a lot of glass in the bathroom and the glass walls are kept clean - we dont see the fingerprints to the former guests. Perfect:). Easy access to the car parking. Nice swimmingpool, exept we prefer it 10 or 20 cm deeper. The breakfast is very good - perfect cooking! One small detail about the service in the restaurant: Its good if the staff can pay a little bit more attention, come to the table and ask if we wnt another coffe or if there is anything else we need. All in all a perfect stay. We will come back.

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