Novotel Bangkok Sukhumvit 20 4 stars

Customer review rating (ALL Rating) 4.6/5 840 reviews

Novotel Bangkok Sukhumvit 20 - Image 1
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Description

Hotel extras

  • Walking distance to Terminal 21, Emporium, Emquartier, BTS and MRT stations

  • Free Wi-Fi in all areas including Kids Pool and Kids Club

  • Ballrooms with natural daylight for 1000 pax and 6 extra Meeting Rooms

  • Renowned gourmet bar and restaurants

  • Interconnecting rooms and Family Suites

Our accommodation(s)

Hotel location

Novotel Bangkok Sukhumvit 20

19/9 Sukhumvit 20, Klong Toey
10110 BANGKOK
Thailand

GPS:13.731522, 100.564021

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  840 reviews

TripAdvisor Rating  4.5/5  2,110 reviews

Certificate of excellence 2023

Another Excellent Stay

Customer review rating 5.0/5

Andrew Solo - Confirmed reviews ALL

Great stay as always. Lovely staff, great breakfast buffet

Little Paradise in a Central Location

TripAdvisor rating 5.0/5

766bruc TripAdvisor review

The Novotel Soi 20 is one of the friendliest places I have stayed. The staff cannot do enough for you. Big thanks to Miss Jam at reception for great advice on how to navigate around busy Bangkok - including tips on where to shop and find amazing Thai food. The room was very comfortable and the pool party they put on for guests was a lot of fun. Perfect location just off Sukhumvit Road with easy access to everything.

Dear 766bruc, We very much appreciate your review regarding your experience at Novotel Bangkok Sukhumvit 20. We are glad to hear that you had a memorable time during your stay with us especially with our pool party and we appreciate your compliment to our team members, Khun Jam. Your positive feedback will encourage the team for provide service better. Thank you again and we are looking forward to welcome you back to Novotel Bangkok Sukhumvit 20 in the future. Warmest regards, Kanta Hanvesakul Resident Manager

Great choice for the wedding reception

TripAdvisor rating 4.0/5

Chayaporn S TripAdvisor review

We selected this hotel for our wedding. The location was great and the size of the room matched with number of our guests. Food was delicious! We heard lots of great comments from the guests. Also, the table & seating arrangement was adequate for the guests. Great service mind from the team.

Dear Khun Chayaporn, First of all, congratulations for your wedding :) and thank you very much for taking the time to write your review on Trip Advisor regarding your recent experience with us. We are pleased to know that you had a great experience with us. Please rest assured that we are committed to providing the highest level of services and facilities to our guests, such as yourself at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back. Yours sincerely, Kanta Hanvesakul Resident Manager

Fabulous Team makes this a "no brainer" for transit stays.

Customer review rating 5.0/5

Sreeve Business - Confirmed reviews ALL

I always stay at the Airport Novotel when passing through Bangkok. When I want a no hassle early start for a flight then I need to be able to forget about the stress of trying to get to the airport from downtown. But for that to be a useful strategy, the hotel at / near the airport has to be a good one! Fortunately the Novotel easily fits the bill. Fantastic, helpful, warm and pleasant staff are to be found in every outlet, on every doorway, at every desk. A reflection of the great people-management at this hotel and as you would expect from Accor group hotels actually... no matter what level. But Novotel Suvarnabhumi has been exceptionally, consistently good over the 5 years I have been staying there. Need a truly great overnighter?... Novotel Suvarnabhumi is a "no brainer" choice.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Hotel. It is always a pleasure to receive positive feedback. I will share your comments with the team at Novotel Bangkok Suvarnabhumi airport. I am sure that this feedback will serve as an encouragement to all of the staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kanta Hanvesakul Resident Manager

A Great Choice in Bangkok

Customer review rating 5.0/5

Sathaphorn K. Solo - Confirmed reviews ALL

As an Accor Plus Platinum member, I was very pleased with my experience at Novotel Bangkok Sukhumvit 20. The room upgrade was appreciated, and the spacious suite made my stay extra comfortable. The staff was familiar with the Platinum benefits and made sure I felt valued. I enjoyed the welcome drink, and the daily breakfast buffet had a fantastic spread. The hotel's location couldn't be better for exploring the city, especially with the Skytrain so close. Overall, this hotel is a great choice for Accor Plus Platinum members looking to maximize their membership benefits while enjoying Bangkok.

Dear Khun Sathaporn, We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kanta Hanvesakul Resident Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 731 reviews 9/10 Location
  • 891 reviews 8.3/10 Room
  • 981 reviews 8.9/10 Service
  • 11 reviews 9.6/10 WiFi
  • 533 reviews 8.9/10 Breakfast
  • 388 reviews 8.3/10 Cleanliness
  • 377 reviews 7.6/10 Comfort
  • 281 reviews 8.3/10 Amenities

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