Novotel Bangkok Sukhumvit 20 4 stars

Customer review rating (ALL Rating) 4.5/5 588 reviews

Hotel extras

  • Walking distance to Terminal 21, Emporium, Emquartier, BTS and MRT stations

  • Free Wi-Fi in all areas including Kids Pool and Kids Club

  • Ballrooms with natural daylight for 1000 pax and 6 extra Meeting Rooms

  • Renowned gourmet bar and restaurants

  • Interconnecting rooms and Family Suites

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Our comtemporaty hotel in Sukhumvit offers 244 guestrooms and suites featuring stylish, contemporary designs. Select from five room types from superior rooms and executive suites. We tailor our room accomodations to best suit your needs and requirements. Be it a Superior Room or Family Suite, our rooms are designed to provide you the best of modern western comforts, elegantly enhanced with touches of Thai design. We promise a quaint luxury space that you can call your temporary home in Bangkok.

Hotel location

Novotel Bangkok Sukhumvit 20

19/9 Sukhumvit 20, Klong Toey
10110 BANGKOK
Thailand

GPS:13.731522, 100.564021

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  588 reviews

TripAdvisor Rating  4.5/5  1,726 reviews

Certificate of excellence 2022

INCREDIBLE

TripAdvisor rating 5.0/5

119poppyw Friends getaway - TripAdvisor review

Hotel was honestly flawless!! Rooms were beautiful and the hotel was clean and tidy, stayed for 3 night and had a phenomenal breakfast!! The pool is super nice and the gym is really clean! Really impressed and staff were really attentive. The most amazing view from the pool and from our room it was a really great stay

Good but was oh so better

TripAdvisor rating 3.0/5

EdD836 Couples - TripAdvisor review

We had stayed at Novotel Sukhumvit 20 previously and it has always been one of our preferred hotels in Bangkok. This time we once again were in an Executive room on 25th floor - very nice room with huge bathroom with a glass wall through to bedroom (with an electric privacy blind for those who prefer it). This have us access to the Executive lounge and in many ways that was the one great change. On previous visits the executive rooms were entitled to 4 pieces of laundry done by the hotel free but this we found has now been discontinued which is a shame as it really helped after a long flight to freshen clothes. Also the food provided at the lounge was far more simple, and the included no vegan options (on previous occasions the staff went out of their way to ensure that vegan options were provided but not this time !!). Also the spa is no longer available in the hotel which we found a great loss - there is one directly across the road but that is not quite as good as being able to slip up n a dressing gown and catch lift to hotel own spa. Apart from those items the food is diverse and plentiful except once again vegans are not really catered for and even when staff were approached there was no attempt to assist. Still good hotel but not as good as last time and certainly not vegan friendly

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

For business group hotel have very good facilities

Brilliant Bangkok

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Absolutely loved Novotel Sukhumvit 20! The room was so clean , most comfortable bed , and fantastic air-conditioning The reception staff and housekeeping staff were wonderful. Fabulous location in between two mrts and two bus stops on Sukhumvit Rd.

Dear Ms. S., We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kanta Hanvesakul Resident Manager

Good stay and conveniently located.

Customer review rating 4.0/5

Alan L. Business - Confirmed reviews ALL

The room was cozy and spick and span.

Dear Mr. L., We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kanta Hanvesakul Resident Manager

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Other web-users rate our hotel

  • 418 reviews 8.8/10 Location
  • 587 reviews 8.1/10 Room
  • 656 reviews 8.8/10 Service
  • 12 reviews 9.5/10 WiFi
  • 284 reviews 8.2/10 Breakfast
  • 253 reviews 7.2/10 Comfort
  • 211 reviews 7.6/10 Cleanliness
  • 168 reviews 8.2/10 Amenities

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