Novotel Bangkok Sukhumvit 20 4 stars

Hotel was honestly flawless!! Rooms were beautiful and the hotel was clean and tidy, stayed for 3 night and had a phenomenal breakfast!! The pool is super nice and the gym is really clean! Really impressed and staff were really attentive. The most amazing view from the pool and from our room it was a really great stay

We had stayed at Novotel Sukhumvit 20 previously and it has always been one of our preferred hotels in Bangkok. This time we once again were in an Executive room on 25th floor - very nice room with huge bathroom with a glass wall through to bedroom (with an electric privacy blind for those who prefer it). This have us access to the Executive lounge and in many ways that was the one great change. On previous visits the executive rooms were entitled to 4 pieces of laundry done by the hotel free but this we found has now been discontinued which is a shame as it really helped after a long flight to freshen clothes. Also the food provided at the lounge was far more simple, and the included no vegan options (on previous occasions the staff went out of their way to ensure that vegan options were provided but not this time !!). Also the spa is no longer available in the hotel which we found a great loss - there is one directly across the road but that is not quite as good as being able to slip up n a dressing gown and catch lift to hotel own spa. Apart from those items the food is diverse and plentiful except once again vegans are not really catered for and even when staff were approached there was no attempt to assist. Still good hotel but not as good as last time and certainly not vegan friendly

For business group hotel have very good facilities

Absolutely loved Novotel Sukhumvit 20! The room was so clean , most comfortable bed , and fantastic air-conditioning The reception staff and housekeeping staff were wonderful. Fabulous location in between two mrts and two bus stops on Sukhumvit Rd.

The room was cozy and spick and span.